Villa in Genteng

Loved my stay at this hotel, recommended by a friend. Friendly and polite staff at check-in, spacious and clean room, very comfortable. Good food with many choices and reasonable prices. Helpful valet parking. Highly recommended if you’re staying in Surabaya—will definitely stay here again!

The hotel staff was very friendly. The air conditioning in my first room wasn't cooling. I complained and was immediately given a replacement room. Excellent service.

the hotel staff is friendly and relaxed. the facilities are good, the lobby has an aesthetic cafe. the location is also close to minimarkets and malls. this is the second time to the win and it never disappoints.

I had a fantastic stay at the Surabaya Suites Hotel! The location is absolutely unbeatable, right in the city center and just a short walk to Surabaya Plaza Shopping Mall and the Submarine Monument. The room was incredibly spacious, comfortable, and well-maintained.

All the hotel staff are very friendly, responsive, and ready to help. The hotel is very close to the center of the city, but traffic noise is barely audible in the rooms; everything is within walking distance. The rooms and hotel grounds are always clean.

A place to stay in the city center, across from TP, and close to everything. Everything was great, from the service to the cleanliness of the rooms to the comfort.

Excellent accommodation, and the room was upgraded at no extra cost. The service was friendly, too. I'll definitely be back if I'm in Surabaya again.

Staying at Bumi with my mother for a short staycation was the best choice. The serene atmosphere (so my mother could finish the Quran), the super friendly staff, the location right in the heart of Surabaya, making it close to everything, and the incredible night and morning views from the 11th floor made us feel at home and rested soundly. Not to mention the swimming pool, which also provides a great place for seniors to exercise in the morning—it's simply top-notch. Thank you Bumi.

Strategic location, friendly and responsive staff, clean and comfortable bedroom, clean bathroom, and plenty of breakfast options. Thank you.

Great hotel, I'll be back next time. Check-in and check-out were hassle-free. All the staff were friendly. The facilities are complete and it's within walking distance to the city center.