|Check-in Time Limit|
|1 hour before departure|
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Thai Lion Air is a low-cost carrier (LCC) from Thailand, founded in association with the Indonesian airline company Lion Air. Choosing Bangkok’s legendary Don Muang Airport as its hub, Thai Lion Air offers more than 20 routes to destinations in 10 airports and counting across seven Asian countries. Thai Lion Air aims to make flying Economy a worthwhile, enjoyable experience for its passengers.
Thai Lion Air exclusively provides its service in Economy. Comfort on board is ensured by providing all passengers with spacious legroom and leather-lined seats that recline up to 74 cm — or 29 inches — on its Boeing 737-900ER, and 79 cm — or 31 inches — on its Boeing 737-800 aircraft. Thai Lion Air’s aircraft are all-new and purchased straight from the Boeing headquarter.
Thai Lion Air offers an add-on in-flight meal that can be purchased to satisfy every passenger’s appetite. Its in-flight catering stays true to the rich culinary heritage of Asia, using rice as the staple with mouthwatering main dish options: Teriyaki Chicken, Chicken with Garlic and Pepper, Shrimp with Tamarind Sauce, as well as Mixed Riceberry and Green Curry Chicken. Passenger’s would need to contact the airline at least 48 hours before departure to place their order.
Batik Air Economy Class passengers are entitled to a complimentary baggage allowance of 20 kg and a maximum cabin baggage of 7 kg. The passengers’ comfort during flight is guaranteed by a spacious 32-inch (around 81 cm) legroom for each Economy Class seat. Batik Air also provides in-flight entertainment with various content, such as movies, music, and games. Passengers can access them through the LCD screen in their seat. Moreover, each Batik Air Economy Class seat is equipped with USB and power outlets.
All Batik Air Economy Class passengers get to enjoy an in-flight meal service, but the menu varies according to flight routes. For short-haul flights, Batik Air offers a selection of snacks and mineral water, while for long-haul flights, it serves specially prepared meals. Nevertheless, if the passengers of short-haul flights want to enjoy the main dining menu during their flight, they can order and purchase it directly onboard.
The Batik Air Business Class comes with many benefits. Passengers get not only a complimentary baggage allowance of up to 30 kg and a wider seat with a 45-inch (around 114 cm) legroom, but also an exclusive service with a priority check-in counter where they will be assisted by the airline’s personal ambassadors during check-in and at the immigration counter, as well as when they have other concerns. Once the passengers are settled in their Business Class seats, they can enjoy the airline’s in-flight entertainment which offers the most updated list of movies, music, and games, and charge their mobile devices via the provided USB port. Passengers who depart from Terminal 1C of the Soekarno-Hatta International Airport also get access to Batik Air Business Class Lounge.
The Batik Air Business Class in-flight meal consists of a wide array of dishes from snacks to main courses. Some of the snacks, such as pastel and lemper, are what commonly found at an Indonesian traditional market, while the main courses on long-haul flights include signature Indonesian delicacies such as white rice with fried chicken and stir-fry tempeh. Additionally, passengers will get a bowl of salad, a cup of ice cream, and a selection of drinks, from coffee and tea to fruit juices.
Lion Fast allows Thai Lion Air passengers to save their valuable time and fly more conveniently. With Lion Fast’s many perks, passengers may choose their own flight seats (between row 6 to 9), queue in their own row at the check-in counter, board the flight earlier than other passengers, and receive priority baggage handling at their arrival airport. Lion Fast passengers may also use the VIP pickup service to reach the airport from their place of stay.
Thai Lion Air partners with many well-known brands to provide extra benefits for their passengers—both who travel for business and leisure. Passengers should simply show their Thai Lion Air boarding pass to receive special prices and service at various hotels, restaurants, and shopping centers across Thailand. The benefits include a 30% off stay at Apartment Thonglor, a 60 Baht discount for a seafood buffet meal at Laemgate Infinite, a 15% discount at I Spa Wellness Club, and special rates for health service at the Vibhavadi Hospital.
All Thai Lion Air’s passengers are granted access to the Coral Executive Lounges at Don Muang International Airport. While waiting for their flight to board, passengers may take a moment to rest, connect to the free WiFi, or dine at the lounges’ 24-hour cafés. Lounges for domestic and international travelers are separate.
Thai Lion Air flight attendants wear a uniform that matches the style and color of other flight attendant uniforms from the Lion Group. The uniform is dark red with shades of purple. The uniform’s pattern is inspired by batik, a traditional textile-making method from Indonesia. The design of female flight attendant uniform consists of a short-sleeved blouse and an ankle-length skirt, with a slit on the left side to ease their movements onboard.
Max. 7 kg (Dimension: 40 x 30 x 20 cm)
Max. 15 kg
Max. 20 kg
Please find the check-in time for all Thai Lion Air flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
1 hour before departures
45 minutes before departure
Online check-in is also available for Thai Lion Air flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Thai Lion Air Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Thai Lion Air Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Thai Lion Air directly to reschedule.
Thai Lion Air (IATA code: SL) was established by the partnership between an Indonesian-based airline company, Lion Air, and its Thai affiliates. It began its operation as a low-cost airline on 4 December 2013, and since then has served more than 20 routes from and to 10 airports across Asia. Thai Lion Air’s headquarter is located on the Vibhavadi Rangsit St., Sanam Bin, in the district of Don Muang, Bangkok. It uses the Don Muang Airport as its main hub. During the company’s three-year operation, Thai Lion Air has been able to record a fast-growing business. This company has been registered in IATA Operational Safety Audit (IOSA), the applicable safety standards for an international airline company. Its promising performance relates highly to the earlier success of its parent company, Lion Air. With its "Freedom to Fly" slogan, Thai Lion Air enables passengers of all backgrounds to fly to various locations at affordable fares. Despite flying Economy with a low-cost carrier, passengers may still have an enjoyable flight experience. Thai Lion Air does not offer in-flight entertainment, but passengers can buy souvenirs and merchandise from the attendants on board. Several merchandises offered by the airline are caps, Lion Air dolls and stuffed figures, warm blankets, and neck pillows to support the passengers’ comfort. Aside from its basic passenger service, Thai Lion Air also offers their own privilege programs: such as Lion Fast and Boarding Pass Privilege. Lion Fast is meant for passengers who would like to get priority access to check-in, seat preferences, and baggage handling. Meanwhile, Thai Lion Air’s Boarding Pass Privilege is the result of a partnership between the airline and various Thai-based commercial services. This program allows passengers to get discounts or special treatments at numerous places of stay, restaurants, tourist and shopping centers, and even hospitals, only by showing their Thai Lion Air boarding pass. Thai Lion Air provides it passengers with a cabin baggage allowance of one item, weighing no more than 7 kg with a maximum dimension of 40 cm x 30 cm x 20 cm. Domestic flight passengers will get a checked baggage allowance of 15 kg. Meanwhile, for international flights, passengers will receive a free baggage allowance of 20 kg. As with the common airline rule, Thai Lion Air passengers are expected to arrive at the airport on time for check-in and then enter the departure gate according to their flight schedule. Late passengers may be denied boarding, and refund on such basis would not be applicable. After checking in, passengers must present themselves at the departure gate at the latest 30 minutes before the departure time. Passengers who do not manage to enter the gate in time will not be permitted to board the flight.
Thai Lion Air’s history cannot be separated from the genesis of its parent company, Lion Air. Indonesian-based Lion Air is considered the biggest private airline in its home country, in terms of the routes it serves and the number of its passengers per year. Trading under the name of Lion Mentari Group Ltd., it is also the second biggest low-cost carrier in Southeast Asia after AirAsia, and the second biggest Indonesian airline after Garuda Indonesia. In 2004, only a few years after its birth, Lion Air received the Best Brand Award from prominent Indonesian marketing magazine SWA. This award was given based on a survey of 6,000 respondents from five big cities across the country, as conducted by survey company MARS. According to the survey, Lion Air gained 33.6% votes when it comes to customer satisfaction. It gained the highest score index among other airlines on the subject. Transforming into one of the biggest players in Indonesia’s airline industry, Lion Air intended to serve more customers and expand its service area. It began to seriously examine prospects of subsidiaries in countries outside Indonesia. It took only six months for Lion Air and its Thai partners to close the agreement to found Thai Lion Air. Thai Lion Air debuted not long after Malindo Air, Lion Air’s Malaysia-based subsidiary company, began its operation in March 2013. Thai Lion Air operated its first flight from Don Muang International Airport in Bangkok to Chiang Mai Airport. Right on the next day, Thai Lion opened new flights from and to other domestic airports in Thailand. Less than a week later, on 10 December 2013, Thai Lion Air signed a partnership agreement with Malindo to provide and facilitate flights from Bangkok to Kuala Lumpur and Kuala Lumpur to Bangkok, as well as to establish other international routes from both Bangkok and Kuala Lumpur. During its early days, Thai Lion Air only served one domestic flight and two international flights every day. International routes were operated from Bangkok to Kuala Lumpur, Malaysia, and Jakarta, Indonesia. Meanwhile, its domestic flight was operated from the Don Mueang International Airport to Chiang Mai, the second biggest airport in Thailand serving both domestic and international routes. Not long after, Thai Lion Air added a second hub at Hat Yai International Airport. As a result, Thai Lion Air managed to serve five routes on domestic flights, using Don Muang International Airport as the main hub, Hat Yai International Airport as the second hub, and Chiang Mai International Airport, Hua Hin Airport, and Surat Thani Airport as its destinations. For its international flights, Thai Lion Air provided five routes to two countries. Three of them are operated to Indonesia through Soekarno-Hatta Airport, Jakarta, Kuala Namu International Airport, Medan, and Ngurah Rai International Airport, Bali. Two other international flights were operated to Kuala Lumpur, Malaysia, more specifically to the Kuala Lumpur International Airport and Sultan Abdul Aziz Airport. In 2015, Thai Lion Air added more fleets to reach other areas around the globe. From a mere 10 routes in the past, Thai Lion Air now serves 22 flight routes for a domestic trip among other airports in Thailand, as well as international flights to several countries across Asia and Southeast Asia. For domestic flights from Don Muang International Airport, Thai Lion provides flight services to Udon Thani, Ubon Ratchathani, Surat Thani, Krabi, Hat Yai, Phuket, Khon Kaen, Phitsanulok, Chiang Mai, Chiang Rai, Nakhon Si Thammarat, and Trang. Three other routes are operated from Hat Yai Airport to Udon Thani, and from Chiang Mai Airport to Surat Thani and Hat Yai. Meanwhile, for its international flights, Thai Lion Air now provides flight services to Singapore, Jakarta, Yangon, Guangzhou, Ho Chi Minh City, Kuala Lumpur, Chengdu, Chongqing, Nanchang, Nanjing, and Hanoi. All flights are operated from Don Muang International Airport. Thai Lion Air is the newest low-cost airline in Thailand which came from an older parent company. Thai Lion competes with Thai AirAsia (a subsidiary of Malaysia’s AirAsia) and Nok Air (a subsidiary of Thai Airways). All three companies choose the Don Muang International airport as their hub in Thailand. Similarly, all also place their headquarters in the Don Muang district. Although the competition is tighter than ever, Thai Lion Air can remain confident that it can rise above its rivals. The airline is expected to contribute up to 49% of Lion Air’s total income. Such expectation comes based on the fact that Malindo Air has reached the stock percentage of 51% when the company had only been operating for six months. Today, its parent company Lion Air has relied more on Thai Lion Air’s aircraft and operations—rather than Malindo Air’s—to serve passengers’ demand for international flights from Bangkok to Kuala Lumpur or Kuala Lumpur to Bangkok. Such decision is made after Malindo ceased providing its flight services to Thailand. The company now focuses on providing international flight services from Malaysia to all countries in Southeast Asia and certain other countries in East Asia. Malindo’s business direction gives Thai Lion Air an obvious advantage, since it can focus to serve the passengers in Thailand-Malaysia and Malaysia-Thailand routes instead of competing with a fellow subsidiary of Lion Air Group. In January 2017, Thai Lion Air decided to halt its service of providing free snacks and soft drinks for passengers on board after a few considerations. However, the termination of this service does not make the airline company compromise on other services. Thai Lion Air still, for instance, provides free baggage allowance for its passengers—something notable for low-cost carriers. This enables passengers to enjoy their trip with a reasonable price, without having to worry about carrying too many bags for their journey or having to pay an extra fee. Thai Lion Air also provides web check-in facility on its site for passengers who want to save their time at the check-in counter. Committing not only to its passengers’ convenience, but also high safety standards, Thai Lion Air passed and completed the requirements to obtain the IOSA certification, an audit designed to evaluate operational management and control system of an airline company, since September 2015. The certificate evaluation is based on more than 900 international flight safety standard rules and flight requirement practices, which are divided into eight scoring subjects. Thai Lion Air was supervised for a whole period of 24 months before obtaining its IOSA certification. When it was first launched, Thai Lion operated an ATR 42/72 aircraft to serve several short-haul trips, accommodating a limited number of passengers. Today, however, ATR 42/72 has been replaced with two newest airplane types in its flight services: Boeing 737-800 and Boeing 737-900ER. Based on the airline’s release from February 2017, the number of aircraft currently operated by Thai Lion Air is 25, consisting of eight Boeing 737-800 and 17 Boeing 737-900ER. On the next phase of the company’s expansion, the number of aircrafts flying in and around Thailand is expected to reach between 70 and 80. Each aircraft will be expected to fly at least twice a day.
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Payment for your Thai Lion Air ticket can be made via bank transfer (ATM/Internet Banking/bank teller), credit card, pay at stores or post offices. For complete information about payment methods, please visit How to Pay.
Thai Lion Air e-ticket is an eligible proof for booking an Thai Lion Air flight. Show your e-ticket during check-in at the Thai Lion Air counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.