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Help Center - Flights

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How to Correct a Flight Passenger Name

My Passport is Being Renewed, Can I Still Book a Flight?

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Refund, Reschedule, and other Changes

How to Reschedule a Flight Booking

I Want To Confirm Flight Cancellation from The Airline

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Refund in the Form of Traveloka Points

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Travel Disruption

I’ve checked in online, but Traveloka notified me that my flight was changed by the airline. What should I do?

Traveloka notified me that my flight was changed after I rescheduled directly with the airline — what should I do?

What should I do if the airline changes my flight route?

I’m already at the airport and the airline changed my flight, what should I do?

My Flight has been Canceled by the Airline or Rescheduled by the Airline

How to find out if my flight has been changed by the airline?

What are “Flight Changes” and the Special Recovery Policy?

What to do when airlines change my flight without Traveloka's notification?

Will I get a refund if my flight gets canceled by the airline?

Why did my flight get canceled/changed by the airline?

General Information

Flying Policy

Does the Name on the Flight Ticket Have to be The Same as the ID Card?

Booking with Traveloka

Are the prices for children and infant different?

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Travel Updates

Updates on Travel Regulations during COVID-19 Outbreak

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