Hilton Tokyo

We stayed at the Hilton Tokyo in a King Premium Room with Sofa Bed (nicknamed the “lucky room”), and it was an excellent experience overall. The room design was impressive, with plenty of smart storage space — especially under the cabinets, which made it easy to store and organize large luggage. The espresso machine and tea selection were a lovely touch, and the hotel even surprised us with birthday treats, which made the stay extra special. The staff were outstanding — friendly, professional, and very attentive. They were also understanding about our check-in and check-out times, which we really appreciated. The breakfast was delicious, offering a wide variety including Indian dishes, traditional Japanese options, and Western choices. There was also plenty of complimentary water in the room, and the staff even offered a small treat upon departure, which was a wonderful gesture. It’s also a pickup spot for the Airport Limousine Bus, making it very convenient at the end of a trip. Our room felt roomy and comfortable, even for three friends with lots of luggage at the end of our Japan trip. The only minor downside was that the shower floor was a bit slippery, and the shower head didn’t stay in position well — it would be perfect with a rain shower. While the hotel is a short walk from the train station (not quite as central as being right by Shinjuku Station), the location was still very convenient for getting around Tokyo. Overall, Hilton Tokyo is a fantastic hotel.

Excellent breakfast buffet. Staff deserve extra kudos for professional demeanor and attentiveness

Friendly helpful staff room spacious bed comfortable

Wonderful staff clean

The room was ok. The coffee and tea products in the room was average.

Stayed in an executive room. V roomy by Tokyo standards. Exec lounge was fantastic...nice views, good food and staff. St George's bar staff were v helpful, concierge extremely helpful. If ever back in Tokyo would stay again. High floor good views.

We had a wonderful stay, staff were great, food was amazing, location was perfect for us. We’ll definitely stay here again.

Safe

Great hotel. Central to shinjuku and myro

Concierge was very helpful booking tours and giving information on where to go around japan

Staff were courteous and helpful, Concierge employees were excellent, Yurina Yuka and Takoko all were very helpful. Overall experience was good. Thanks.

Stayed there many times. I recommend it

I just returned for an 8-night visit in Tokyo. Fortunately, I booked Hilton. As an American that’s never been to Japan, I found the time change, exchange rates, trains/subways, limited English, and the heat (90F–95F) hard. My advantage: I stayed at Hilton Tokyo. I always came back to a clean, well air-conditioned room. It helped me enjoy my stay; without a recharge I wouldn’t have enjoyed my trip as much. Additionally, I stayed on the 30 floor (741 sq. ft. room). I splurged and loved every minute. Seeing Mt. Fuji at sunset out my window was the bomb! The Executive Lounge came with my room. Tremendous value: endless adult beverages on the house, breakfasts, and light dinners. The above is the cake and the icing. Here’s the cherry on top; the staff. Mr. Regivaldo Waki – Journey Ambassador (Japanese/English/Portuguese), Yurina Okada - Concierge (English) and Tomoko Aoki – Bell Captain (English). Without these three, my trip might have been a disaster. They bent over backwards looking for restaurants and niche stores. They also spent an in ordinant amount of time helping me with trains/metro and mapping it almost daily. Purchasing tickets was another gift. This was all with a genuine smile. I hated to leave the hotel—and I spend 150-300 days a year living in them. Finally, Japan is an amazing place—safe, clean, helpful and honest. Please visit Japan and the Hilton Tokyo. Once you do, ask for Mr. Waki and sit back. Yurina and Tomoko will help you with the rest. God bless, Edward

Cleanliness and Good Bfreakfast

Being close to the shops and the bars of Shinjuku, but far enough away to have a quiet setting is fantastic. The hotel is very well maintained, the staff are really helpful and the dining options are very good with lots of options.

Everything about this property was excellent including location and access to public transit

Amazing breakfast and central to two subway routes

Small dated rooms but buffet and other restaurants were great

Wally was so nice. Great dessert buffet. Access to subway is perfect.

Good cleanliness