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Hotel Imperial
Hotels
6.4
/10
Pleasant
37 reviews
What Guests Say About Their Stay
Fernanda
10.0
/ 10
Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
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Santander
10.0
/ 10
La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
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Isabel Cristina
10.0
/ 10
Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
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In the Area
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Avenida Rafael Murillo Vidal 56, Xalapa, Estado de Veracruz-Llave, Mexico, 91060
Main Facilities
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Restaurant
WiFi
Available Room Types in Hotel Imperial
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What's around Hotel Imperial
Avenida Rafael Murillo Vidal 56, Xalapa, Estado de Veracruz-Llave, Mexico, 91060
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Location
Hotel Imperial is located in area / city Xalapa.
About Hotel Imperial
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Imperial.
Savor your favorite dishes with special cuisines from Hotel Imperial exclusively for you.
With all facilities offered, Hotel Imperial is the right place to stay.
All facilities in Hotel Imperial
Others
Hotel Services
- Luggage storage
- Multilingual staff
- Front desk
- Newspaper in lobby
- Tours
- Wedding service
Public Facilities
- Others
- Restaurant
- SMOKE_FREE
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
- Ballroom
Business Facilities
- Meeting facilities
- Business center
Food and Drinks
- Breakfast
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Imperial
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet deposit: MXN 50 per stay
- Pet fee: MXN 249 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property only accepts cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
13:00 - 07:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 13:00 - 07:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Imperial | 34 |
Number of floors in Hotel Imperial | 3 |
Another facilities in Hotel Imperial | Luggage storage, Multilingual staff, Front desk, Newspaper in lobby, Tours |
Frequently asked question in Hotel Imperial
What are available facilities at Hotel Imperial?
There are top facilites at Hotel Imperial such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Imperial?
The standard check-in time at Hotel Imperial is starting from 13:00 - 07:00 while the latest check-out time is at Before 12:00
Does Hotel Imperial provide breakfast?
Yes, Hotel Imperial provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Imperial?
Hotel Imperial is a 3.0-star hotel.
How many floors does Hotel Imperial have?
Hotel Imperial has 3 floors.
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More Reviews from Other Guests in Hotel Imperial
Overall Ratings & Reviews Hotel Imperial
Other sources (37)
6.4
Pleasant
From 37 reviews
Cleanliness
7.4
Room Comfort
7.0
Location
5.2
Service and Facilites
7.2
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Traveler Reviews Hotel Imperial
Number of reviews per page
20
40
Top reviews
Dan
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
No había agua caliente ni presión en la regadera
Felipe
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable....
AP Super traveler
4.0
/10
Reviewed 600 week(s) ago
Expedia Group verified review
I would never ever reccomend this hotel to anybody who plans to travel to Xalapa.. Run away
AP Super traveler
4.0
/10
Reviewed 600 week(s) ago
Expedia Group verified review
I WOULD NEVER EVER RECCOMEND THIS HOTEL. IS FILLED WITH COPS AND IN TERRIBLE CONDITION. DOORS ARE LOW. NO SHAMPOO NOTHING
AP Super traveler
4.0
/10
Reviewed 603 week(s) ago
Expedia Group verified review
This hotel is NOT recommended to anyone
Facilities are old and the hotel looks as if was built 60 years ago by a bad arquitect
There is no value here
We did not even have shampoo in our room. It was for sale at the front desk
Bathroom impossible to take a shower in
Beds are old and in bad shape
Alex
2.0
/10
Reviewed 684 week(s) ago
Hotels.com verified review
Want a shower head that has no concentration and hot water that goes from cold to scalding over and over?
Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service?
Want to hear every person in the entire building through paper thin walls?
Want to toss and turn on a beat up old mattress?
Want to hear and feel constant knocking to the wall behind the bed?
Want poor customer service?
Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.
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Claudia
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
La habitación tiene una ventana que da a la calle y al hacer la limpieza la dejan abierta sin supervisón. Asi la dejan todo el día
Gabriela
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Solo nos costó mucho trabajo subir las escaleras ya que traíamos un carrito donde estaba mi mascota
De lo demás excelente
Yael Alejandro
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Excelente, no tengo ningún reclamo.
José
2.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
No me hicieron la reservación y no me de dieron cuarto. No voy a pagar
ANGEL
2.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
El personal es mal encarado, segun la habitación ya estaba pagada por expedia y me exigian el pago ahi, habitación muy pequeña, baño diminuto, muy mal relacion precio-habitación
Al prestarme la plancha me pidieron mi cre
Fernanda
Leisure with Pet
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
Marco
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
bien la estancia
Jose
Leisure Family
2.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Desastre
Payola
Leisure
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Recomendable
Santander
10.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Isabel Cristina
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
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Hitzel
Leisure with Partner
2.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
PATRICIA I
Business and Leisure
10.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Acogedora, excelente ubicación
Raúl Agustín
Leisure with Partner
6.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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