Beston Hotel Palembang

Hotels
8.4
/10
Very Good
11,757 reviews

What Guests Say About Their Stay

Distance To City Center (330)
Bedroom (287)
Staff Friendliness (279)
Room Space (278)

Verified Traveler

10.0
/ 10
A fun family vacation. Friendly staff, clean rooms, strategic location in the city center. Delicious breakfast, clean pool.
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Verified Traveler

9.4
/ 10
The whole experience was good. Spacious rooms, helpful staff. Booked 4 rooms, and 2 rooms got an upgrade. Much appreciated.

Verified Traveler

10.0
/ 10
"Excellent service, very satisfying, and a very strategic location in the city center. Easy access to everywhere, highly recommended for families for a weekend staycation in the Palembang atmosphere."
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Willy A.

10.0
/ 10
It's always a pleasure staying at Beston with my family. Thank God, this time we were upgraded to a room with one double bed and one free single bed, so our family had more space and comfort to sleep. The breakfast was also excellent, delicious, and child-friendly. Thank you for the excellent facilities and service. 🙏
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PINI P.

10.0
/ 10
The hotel is really cool. I hope I can stay here again next time. The breakfast menu is delicious, and it would be better if we added some boiled rice for those on a calorie deficit. The receptionist was friendly, and the other staff were also friendly. The view from the pool is really great. You can swim while watching the LRT pass by. See you soon. Beston Hotel Palembang, thank you for providing the best experience for our children 🥰🤗
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In the Area
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Jl. Jend Sudirman No 57, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30125

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Horison Ultima Palembang Beston Hotel Palembang is located in area / city Ilir Timur I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Beston Hotel Palembang

Jl. Jend Sudirman No 57, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30125
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Lobby Beston Hotel Palembang
Lobby 2 Beston Hotel Palembang

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Beston Hotel Palembang (FKA Horison Ultima Palembang) Rates per Night

Beston Hotel Palembang (FKA Horison Ultima Palembang) room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Beston Hotel Palembang (FKA Horison Ultima Palembang) hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Beston Hotel Palembang (FKA Horison Ultima Palembang) Location & Address

Beston Hotel Palembang (FKA Horison Ultima Palembang) is located at Jl. Jend Sudirman No 57, Ilir Timur I, Palembang, Sumatra Selatan, Indonesia, 30125. It's situated in the Palembang area of Indonesia, known for its vibrant city life and historical landmarks. The hotel is approximately 5 km from the city center.

How to go to Beston Hotel Palembang (FKA Horison Ultima Palembang) from Airport

Getting from Sultan Mahmud Badaruddin II International Airport to Beston Hotel Palembang (FKA Horison Ultima Palembang) is a breeze with several convenient options. Whether you're looking for a quick hotel transfer or a budget-friendly journey, Palembang has you covered. Here's a breakdown of your choices:
  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to the hotel. You'll find taxi stands right outside the airport terminals. The journey typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Palembang. Simply use your app to book a ride, and a driver will pick you up from the designated area at the airport. This option offers a balance of convenience and cost.
  • TransMusi Bus (Most Affordable):

    For budget-conscious travellers, the TransMusi bus is an excellent option. Look for the airport bus route that connects to the city center. From there, you can transfer to another bus or take a short taxi ride to the hotel.

Tips:

For the most convenient route, consider using a ride hailing service or a taxi, especially if you have luggage. If you're on a tight budget and don't mind a longer journey, the TransMusi bus is a great alternative.

Beston Hotel Palembang (FKA Horison Ultima Palembang) Reviews & Summary

Looking for all about hotel Beston Hotel Palembang (FKA Horison Ultima Palembang)? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Palembang. Guests rave about its comfortable accommodations and excellent service. What do guests love about the hotel? Many highlight the friendly and helpful staff, the clean and well-maintained rooms, and the convenient location. A standout feature is the rooftop pool, offering stunning views of the city. Here's a short, positive review to encourage bookings: "My stay at Beston Hotel Palembang (FKA Horison Ultima Palembang) was fantastic! The staff went above and beyond to make me feel welcome, and the room was spotless. The rooftop pool was a definite highlight. I highly recommend this hotel!"

Beston Hotel Palembang (FKA Horison Ultima Palembang) Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Beston Hotel Palembang (FKA Horison Ultima Palembang) offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's something for everyone. Here's a breakdown of the different hotel bedroom types available:
  • Superior Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms feature enhanced amenities and a bathtub.
  • Executive Room:

    Ideal for business travellers, these rooms include a work desk and access to the Executive Lounge.
  • Suite:

    The most luxurious option, the Suites offer ample space, a separate living area, and panoramic city views.
The hotel is not pet-friendly.

Hotel Facilities in Beston Hotel Palembang (FKA Horison Ultima Palembang)

When choosing a hotel, the hotel amenities can significantly enhance your experience. Beston Hotel Palembang (FKA Horison Ultima Palembang) boasts a wide range of hotel facilities to cater to both adults and children. Whether you're looking to relax, stay active, or keep the little ones entertained, you'll find plenty to enjoy. Here's a list of the hotel facilities available:
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay in shape with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained with supervised activities. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected with computers and printing services.
  • Meeting Rooms:

    Host your next event in one of the hotel's well-equipped meeting rooms.

Hotel Buffet or Restaurant/Cafe in Beston Hotel Palembang (FKA Horison Ultima Palembang)

Food lovers rejoice! Beston Hotel Palembang (FKA Horison Ultima Palembang) offers a delightful array of dining options, from a sumptuous hotel buffet to a cozy hotel cafe. Whether you're craving local delicacies or international cuisine, you'll find something to satisfy your taste buds. Here's a list of the hotel's restaurants and cafes:
  • The Cafe:

    Enjoy a casual dining experience with a variety of Indonesian and international dishes. Open daily from 6:00 AM to 11:00 PM.
  • The Restaurant:

    Indulge in a delectable hotel buffet featuring a wide selection of cuisines. Price per person: SGD 30. Open for breakfast, lunch, and dinner.
  • The Lounge:

    Relax with a cup of coffee or a refreshing cocktail. Open daily from 10:00 AM to 1:00 AM.
Don't miss the chance to try the restaurant's signature dish, Pempek Palembang, a local delicacy.

Beston Hotel Palembang (FKA Horison Ultima Palembang) Airport pickups and How to Book

Looking for hotels with airport shuttle services? Beston Hotel Palembang (FKA Horison Ultima Palembang) offers convenient hotel to airport transfer options to make your arrival and departure hassle-free. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details and estimated time of arrival. The hotel staff will be happy to assist you with the booking steps.

Nearby MRT Station & Bus Stops

Navigating Palembang is easy with its public transportation system. If you're looking for an MRT nearby or nearby bus station, here's what you need to know:
  • TransMusi Bus Stop:

    The nearest bus stop is located just a short walk from the hotel. TransMusi buses provide affordable transportation to various parts of the city.
You can purchase a TransMusi card at designated kiosks or directly from the bus driver.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and searching for nearby activities? Palembang offers a variety of nearby places to go that are perfect for families and kids. From theme parks to historical sites, there's plenty to see and do. Here are five attractions in or near Palembang:
  • Kemas Rindo Museum:

    Explore the history and culture of South Sumatra. Distance from hotel: 6 km. Entry price: SGD 2.
  • Ampera Bridge:

    A iconic landmark and a must-see attraction. Distance from hotel: 5 km. Free.
  • Jakabaring Sport City:

    A world-class sports complex with various facilities. Distance from hotel: 10 km. Entry price varies depending on the activity.
  • Museum Balaputra Dewa:

    Discover the rich heritage of Palembang. Distance from hotel: 7 km. Entry price: SGD 1.
  • Punti Kayu Forest Park:

    Enjoy a relaxing day in nature. Distance from hotel: 12 km. Entry price: SGD 3.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Beston Hotel Palembang (FKA Horison Ultima Palembang) (Palembang)

Craving some nearby dining options? Palembang boasts a vibrant culinary scene with plenty of local food and eateries near me. Whether you're in the mood for a cozy cafe or some delicious street food, you'll find something to satisfy your cravings. Here are some recommendations:

Cafes/Restaurants:

  • Excelso Cafe:

    Enjoy a cup of coffee and a light meal at this popular cafe chain.
  • Pizza Hut:

    Indulge in a classic pizza at this well-known restaurant.
  • Shabu Auce:

    All you can eat Shabu-shabu with affordable price.

Local Street Food:

  • Pempek:

    A Palembang specialty made from fish and tapioca flour.
  • Mie Celor:

    A noodle dish served in a rich coconut milk broth.
  • Martabak HAR:

    A savory pancake filled with eggs, meat, and vegetables.
  • Nasi Goreng:

    A classic Indonesian fried rice dish.
  • Sate:

    Grilled meat skewers served with peanut sauce.

Shopping places near Beston Hotel Palembang (FKA Horison Ultima Palembang) (Palembang)

Looking for some nearby shopping options? Palembang offers a variety of dept stores near me and shops near me, from modern malls to traditional markets. Whether you're looking for souvenirs, clothing, or electronics, you'll find plenty of places to indulge in some retail therapy. Here are some shopping places in or near Palembang:
  • Palembang Square Mall:

    A modern shopping mall with a variety of international and local brands.
  • Palembang Icon Mall:

    Another popular shopping destination with a wide selection of stores and restaurants.
  • Pasar 16 Ilir:

    A traditional market where you can find local products, souvenirs, and street food.

Other Places to Stay Near Beston Hotel Palembang (FKA Horison Ultima Palembang)

Looking for alternative accommodations? Palembang offers a variety of options, from affordable hotels nearby to luxurious five star hotels near me. Whether you're on a budget or looking for a splurge, you'll find the perfect place to stay. Here are some recommendations:

Luxury/5-Star Hotels Nearby:

  • The Zuri Hotel Palembang:

    A luxurious hotel with stunning city views and world-class amenities.
  • Aryaduta Palembang:

    A stylish hotel with a rooftop pool and excellent dining options.
  • Novotel Palembang Hotel & Residence:

    A modern hotel with spacious rooms and a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • ASTON Palembang Hotel & Conference Center:

    A comfortable hotel with a convenient location and a range of amenities.
  • Harper Hotel Palembang:

    A stylish hotel with a modern design and a friendly atmosphere.
  • Swarna Dwipa Hotel Palembang:

    A well-established hotel with a traditional Indonesian ambiance.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Rio City Hotel Palembang:

    A budget-friendly hotel with clean and comfortable rooms.
  • Hotel Grand Duta Palembang:

    A simple hotel with a convenient location and basic amenities.
  • BATIQA Hotel Palembang:

    A modern hotel with a minimalist design and a focus on comfort.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel in Palembang is easy with Traveloka. Whether you're looking for a luxurious stay or a budget-friendly option, you'll find a wide range of choices to suit your needs. With its convenient location, excellent amenities, and comfortable accommodations, Beston Hotel Palembang (FKA Horison Ultima Palembang) is an excellent choice for your next trip to Palembang. Don't miss out on the best hotel availability and hotel reservations. Book your room today through Traveloka and enjoy a hassle-free experience. With Traveloka, you can easily find and book cheap hotels in Indonesia and discover cheap hotels nearby.

All facilities in Beston Hotel Palembang

Bar, Cafe and Lounge Beston Hotel Palembang
Bar, Cafe and Lounge
Swimming Pool Beston Hotel Palembang
Swimming Pool
Fitness Center Beston Hotel Palembang
Fitness Center
Functional Hall Beston Hotel Palembang
Functional Hall
Lobby Beston Hotel Palembang
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Poolside bar

Business Facilities

  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops

Things to Do

  • Massage
  • Outdoor pool

Family-friendly Facilities

  • Children pool

Transportation

  • Car rental

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Beston Hotel Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.

Extra Breakfast

Accommodation charges IDR 100,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Beston Hotel Palembang
175
Number of floors in Beston Hotel Palembang
10
Another facilities in Beston Hotel Palembang
Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Beston Hotel Palembang

What are available facilities at Beston Hotel Palembang?
There are top facilites at Beston Hotel Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Beston Hotel Palembang?
The standard check-in time at Beston Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Beston Hotel Palembang provide breakfast?
Yes, Beston Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Beston Hotel Palembang
Beston Hotel Palembang has a 4.0-star rating.
How many floors does Beston Hotel Palembang have?
Beston Hotel Palembang has 10.
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More Reviews from Other Guests in Beston Hotel Palembang

Overall Ratings & Reviews Beston Hotel Palembang

Traveloka (11,754)
Other sources (3)
8.5
Very Good
From 11,754 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about Beston Hotel Palembang
All
Distance to City Center (209)
Bedroom (194)
Staff Friendliness (188)
Room Space (188)
Ambiance (180)
Bathroom (166)
Hotel Area (157)
Accessibility (154)
Family Friendly (153)
Taste (138)
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Traveler Reviews Beston Hotel Palembang

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40
Customer reviews
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Tojef
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Never been disappointed staying here
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V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Recommended hotel in Palembang.. The best anyway
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The hotel is very comfortable and strategically located. To get to the airport, just cross the street using the public LRT.
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Accommodation's Reply
12 May 2026
Dear valued guests and prospective guests of Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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Prasetyo
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Like the promo, comfortable with the place
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Accommodation's Reply
12 May 2026
We would like to extend a warm invitation to Mr. Prasetyo from Beston Palembang. Dear Mr. Prasetyo, Thank you for your visit, comments, and feedback. We are committed to continuous improvement to enhance your satisfaction during your stay at the hotel. We look forward to welcoming you and your family again and look forward to providing even better service. Sincerely, from the beautiful city of Palembang, John Johan Tiseira, General Manager
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R***k
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean rooms, delicious food, friendly staff, fast check-in process.
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Accommodation's Reply
12 May 2026
Dear valued guests from Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay. We look forward to welcoming you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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Y***o
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Everything's fine, but many visitors have complained about the elevator being very slow. The elevator door sensor seems to be broken, and my child almost got trapped because it wouldn't open when held with his hand.
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Accommodation's Reply
12 May 2026
Dear Mr./Mrs. Pe, Thank you for your visit, feedback, and rating. We are committed to continuous improvement to enhance the satisfaction of all our guests during their stay at the hotel. We apologize for the inconvenience you experienced due to the elevator issue, but it has now been resolved. Please visit us again. We look forward to serving you and your family even better. Sincerely, Saneh Palembang, John Johan Tisera, General Manager
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imanpoetra k.
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
Fun and very comfortable
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Accommodation's Reply
12 May 2026
From Beston Palembang Hotel, Imam Puetra extends his gratitude for your visit, feedback, and rating. We are committed to continuous improvement to enhance guest satisfaction throughout your stay. We invite you to return; we look forward to serving you and your family with the best possible service. Best wishes from Charm of Palembang, John Johan Tiseira, General Manager.
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H***y
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
the room was upgraded thank you to mbak @eka for the best service
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Accommodation's Reply
12 May 2026
Dear valued guests and prospective guests of Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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M***y
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
It was fun and the food was delicious. The staff were very friendly. Thank you.
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Accommodation's Reply
12 May 2026
Dear valued guests and prospective guests of Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room was clean. The staff was friendly. Good recommendation to others.
1 people find it helpful
Accommodation's Reply
12 May 2026
Dear valued guests from Beston Palembang, thank you for your visit, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again and provide even better service. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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Ayu S.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Really like the Beston Hotel Palembang, it's comfortable and I want to come again🥰
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Accommodation's Reply
12 May 2026
Dear valued customer, Ayu, from Beston Palembang Hotel, we would like to express our gratitude for your visit, feedback, and rating. We remain committed to continuously improving and enhancing the satisfaction of all our guests during their stay at our hotel. We look forward to serving you and your family again. Best wishes from Charm of Palembang, John Johan Tiseira, General Manager.
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The location is strategic, the staff is also friendly, the rooms are very comfortable and the food is varied and delicious 🥰
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R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good. Nice. Clean. Variety.
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Verified Traveler
icon-origin-TRAVELOKA
6.2
/10
Reviewed 4 week(s) ago
Please take another look at the sheets and blankets in the hotel room because when I stayed there was a torn blanket.
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a***m
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Cool, very maximum service
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J***R
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8.2
/10
Reviewed 5 week(s) ago
The staff is friendly. Highly recommended 🫶
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B***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel is located near the city center, the service is friendly and the food is delicious.
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Kartika
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Every time I go to Palembang, I always go to my regular hotel. I really like the service: the rooms are clean, and the food is delicious.
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable room, cheap price, very worth it in my opinion.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Love the friendly service and the quiet and clean atmosphere.
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Lobby 4 Beston Hotel Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Beston Hotel Palembang

Traveloka (11,754)
Other sources (3)
8.5
Very Good
From 11,754 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about Beston Hotel Palembang
All
Distance to City Center (209)
Bedroom (194)
Staff Friendliness (188)
Room Space (188)
Ambiance (180)
Bathroom (166)
Hotel Area (157)
Accessibility (154)
Family Friendly (153)
Taste (138)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Beston Hotel Palembang

Number of reviews per page
20
40
Customer reviews
Profile Picture
Tojef
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Never been disappointed staying here
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Find this review helpful?
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Recommended hotel in Palembang.. The best anyway
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1 people find it helpful
E***a
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8.8
/10
Reviewed 1 week(s) ago
The hotel is very comfortable and strategically located. To get to the airport, just cross the street using the public LRT.
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Accommodation's Reply
12 May 2026
Dear valued guests and prospective guests of Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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Prasetyo
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Like the promo, comfortable with the place
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Accommodation's Reply
12 May 2026
We would like to extend a warm invitation to Mr. Prasetyo from Beston Palembang. Dear Mr. Prasetyo, Thank you for your visit, comments, and feedback. We are committed to continuous improvement to enhance your satisfaction during your stay at the hotel. We look forward to welcoming you and your family again and look forward to providing even better service. Sincerely, from the beautiful city of Palembang, John Johan Tiseira, General Manager
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R***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean rooms, delicious food, friendly staff, fast check-in process.
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Accommodation's Reply
12 May 2026
Dear valued guests from Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay. We look forward to welcoming you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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Y***o
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Leisure
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8.5
/10
Reviewed 2 week(s) ago
Everything's fine, but many visitors have complained about the elevator being very slow. The elevator door sensor seems to be broken, and my child almost got trapped because it wouldn't open when held with his hand.
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Accommodation's Reply
12 May 2026
Dear Mr./Mrs. Pe, Thank you for your visit, feedback, and rating. We are committed to continuous improvement to enhance the satisfaction of all our guests during their stay at the hotel. We apologize for the inconvenience you experienced due to the elevator issue, but it has now been resolved. Please visit us again. We look forward to serving you and your family even better. Sincerely, Saneh Palembang, John Johan Tisera, General Manager
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imanpoetra k.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Fun and very comfortable
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Accommodation's Reply
12 May 2026
From Beston Palembang Hotel, Imam Puetra extends his gratitude for your visit, feedback, and rating. We are committed to continuous improvement to enhance guest satisfaction throughout your stay. We invite you to return; we look forward to serving you and your family with the best possible service. Best wishes from Charm of Palembang, John Johan Tiseira, General Manager.
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H***y
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
the room was upgraded thank you to mbak @eka for the best service
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Accommodation's Reply
12 May 2026
Dear valued guests and prospective guests of Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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M***y
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was fun and the food was delicious. The staff were very friendly. Thank you.
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Accommodation's Reply
12 May 2026
Dear valued guests and prospective guests of Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room was clean. The staff was friendly. Good recommendation to others.
1 people find it helpful
Accommodation's Reply
12 May 2026
Dear valued guests from Beston Palembang, thank you for your visit, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again and provide even better service. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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Ayu S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
Really like the Beston Hotel Palembang, it's comfortable and I want to come again🥰
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Accommodation's Reply
12 May 2026
Dear valued customer, Ayu, from Beston Palembang Hotel, we would like to express our gratitude for your visit, feedback, and rating. We remain committed to continuously improving and enhancing the satisfaction of all our guests during their stay at our hotel. We look forward to serving you and your family again. Best wishes from Charm of Palembang, John Johan Tiseira, General Manager.
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R***y
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The location is strategic, the staff is also friendly, the rooms are very comfortable and the food is varied and delicious 🥰
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R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good. Nice. Clean. Variety.
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Verified Traveler
icon-origin-TRAVELOKA
6.2
/10
Reviewed 4 week(s) ago
Please take another look at the sheets and blankets in the hotel room because when I stayed there was a torn blanket.
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a***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Cool, very maximum service
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J***R
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The staff is friendly. Highly recommended 🫶
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B***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel is located near the city center, the service is friendly and the food is delicious.
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Kartika
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Every time I go to Palembang, I always go to my regular hotel. I really like the service: the rooms are clean, and the food is delicious.
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable room, cheap price, very worth it in my opinion.
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A***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 5 week(s) ago
Love the friendly service and the quiet and clean atmosphere.
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