How many rooms are available at Beston Hotel Palembang?

Beston Hotel Palembang has 175 rooms in total.

Does Beston Hotel Palembang provide parking?

Yes, Beston Hotel Palembang provides parking. Please confirm details directly with the hotel.

Does Beston Hotel Palembang have a swimming pool?

Yes, a swimming pool is available at Beston Hotel Palembang.

What do past guests say about Beston Hotel Palembang?

Beston Hotel Palembang is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Beston Hotel Palembang

Name: Beston Hotel Palembang
Address: Jl. Jend Sudirman No 57, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30125, Jl. Jend Sudirman No 57, Sumatera Selatan, 30125, Indonesia
Rating: 8.4

Hotels

Preferred Partner Plus

8.4

/10

Very Good

11,799 reviews

What Guests Say About Their Stay

Distance To City Center (298)

Bedroom (263)

Staff Friendliness (256)

Room Space (255)

Summarized by AI

The community consensus is that Beston Hotel Palembang offers a delightful experience, particularly noted for its strategic location and friendly service. Guests consistently praise the hotel's cleanliness, varied and delicious breakfast options, and the helpfulness of the staff. Many reviewers also appreciate the spacious rooms and the added bonus of room upgrades, enhancing their stay.

Verified Traveler

10.0

/ 10

A fun family vacation. Friendly staff, clean rooms, strategic location in the city center. Delicious breakfast, clean pool.

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Verified Traveler

9.4

/ 10

The whole experience was good. Spacious rooms, helpful staff. Booked 4 rooms, and 2 rooms got an upgrade. Much appreciated.

Verified Traveler

10.0

/ 10

"Excellent service, very satisfying, and a very strategic location in the city center. Easy access to everywhere, highly recommended for families for a weekend staycation in the Palembang atmosphere."

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Willy A.

10.0

/ 10

It's always a pleasure staying at Beston with my family. Thank God, this time we were upgraded to a room with one double bed and one free single bed, so our family had more space and comfort to sleep. The breakfast was also excellent, delicious, and child-friendly. Thank you for the excellent facilities and service. 🙏

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PINI P.

10.0

/ 10

The hotel is really cool. I hope I can stay here again next time. The breakfast menu is delicious, and it would be better if we added some boiled rice for those on a calorie deficit. The receptionist was friendly, and the other staff were also friendly. The view from the pool is really great. You can swim while watching the LRT pass by. See you soon. Beston Hotel Palembang, thank you for providing the best experience for our children 🥰🤗

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In the Area

See Map

Jl. Jend Sudirman No 57, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30125

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named Horison Ultima Palembang Beston Hotel Palembang is located in area / city Ilir Timur I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Beston Hotel Palembang

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Beston Hotel Palembang Address: Map & Location

Jl. Jend Sudirman No 57, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30125

Discover More Places

Discover More About Beston Hotel Palembang

note: hotel was previously named Horison Ultima Palembang

Location

Beston Hotel Palembang is located in area / city Ilir Timur I.

About Beston Hotel Palembang

From business event to corporate gathering, Beston Hotel Palembang provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Beston Hotel Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Beston Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Beston Hotel Palembang.

All facilities in Beston Hotel Palembang

Others

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Wedding service

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast
Poolside bar

Business Facilities

Computer station
Meeting facilities
Photocopier
Projector

Nearby Facilities

ATM/Banking
Shops

Things to Do

Massage
Outdoor pool

Family-friendly Facilities

Children pool

Transportation

Car rental

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Beston Hotel Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.

Extra Breakfast

Accommodation charges IDR 100,000/guest for extra breakfast.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Beston Hotel Palembang	175
Number of floors in Beston Hotel Palembang	10
Another facilities in Beston Hotel Palembang	Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Beston Hotel Palembang

What are available facilities at Beston Hotel Palembang?

There are top facilites at Beston Hotel Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Beston Hotel Palembang?

Check-in time at Beston Hotel Palembang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Beston Hotel Palembang provide breakfast?

Yes, Beston Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Beston Hotel Palembang?

Beston Hotel Palembang is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Beston Hotel Palembang have?

Beston Hotel Palembang has 10 floors.

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More Reviews from Other Guests in Beston Hotel Palembang

Overall Ratings & Reviews Beston Hotel Palembang

Traveloka (11,796)

Other sources (3)

8.5

Very Good

From 11,796 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.5

Summarized by AI

Central Location

Guests consistently highlight the hotel's strategic location in the city center, making it easy to access various attractions and transportation options. The convenience of being near the LRT station and other key areas is a significant advantage for both leisure and business travelers. Many reviewers recommend the hotel for its accessibility and central position.

Restaurant

The hotel's restaurant receives positive feedback for its varied and delicious breakfast options. Guests appreciate the wide selection available, catering to both adults and children. The quality of the food is consistently praised, making the dining experience a satisfying part of the stay.

Staff Behavior

The hotel staff is consistently described as friendly, helpful, and responsive. Guests appreciate the quick service and the warm, welcoming attitude of the staff members. Many reviewers specifically mention positive interactions with staff during check-in and check-out, enhancing the overall experience.

People often mention about Beston Hotel Palembang

All

Distance to City Center (188)

Bedroom (178)

Room Space (175)

Staff Friendliness (174)

Ambiance (164)

Bathroom (154)

Hotel Area (145)

Family Friendly (140)

Accessibility (136)

Taste (126)

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Traveler Reviews Beston Hotel Palembang

Number of reviews per page

Customer reviews

N***a

Leisure

10.0

/10

Reviewed 2 day(s) ago

Good. Stay here for 2 nights and everything [is] good.

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Verified Traveler

Business

8.2

/10

Reviewed 2 day(s) ago

Spacious room and well maintained.

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J***n

9.4

/10

Reviewed 2 day(s) ago

Okay, comfortable, clean, recommended. Awesome

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m andre s.

10.0

/10

Reviewed 5 day(s) ago

The room is clean, the staff is friendly, his name is Mas Robi

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Verified Traveler

10.0

/10

Reviewed 5 day(s) ago

A fun family vacation. Friendly staff, clean rooms, strategic location in the city center. Delicious breakfast, clean pool.

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J***n

10.0

/10

Reviewed 6 day(s) ago

Awesome, fun, recommended

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1 people find it helpful

J***n

10.0

/10

Reviewed 6 day(s) ago

Ok, best, recommended downtown, great!

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D***n

8.5

/10

Reviewed 7 day(s) ago

The atmosphere is really cool and comfortable

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Sariyanto

10.0

/10

Reviewed 1 week(s) ago

Overall excellent, TV needs upgrade to smart TV

1 people find it helpful

S***a

9.4

/10

Reviewed 1 week(s) ago

The pool is okay, the rooms are okay, the access is okay, the food is also very suitable, great 👍 The housekeeping and bellboys are friendly.

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Fahmi S.

Staycation

10.0

/10

Reviewed 1 week(s) ago

The hotel staff was very friendly and helpful, and the rooms were quite comfortable.

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1 people find it helpful

Accommodation's Reply

25 Mar 2026

We would like to extend our warmest regards to Mr. Fahmi from Beston Palembang. Thank you for your visit, feedback, and rating. We are committed to improving our services to enhance guest satisfaction during their stay at this hotel. Please return again; we look forward to providing you and your family with the best possible service. Best wishes from Charm of Palembang, John Johan Tiseira, General Manager.

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F***y

8.1

/10

Reviewed 2 week(s) ago

The receptionist is not very friendly, the security guard should be friendlier, I asked for shower gel by phone and even though the cleaning staff still didn't deliver it

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A***u

8.8

/10

Reviewed 2 week(s) ago

The advantage is that there are rooms with three beds. The food is decent but limited in variety, the service is decent, parking is a bit difficult, and the security is aggressive.

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1 people find it helpful

Accommodation's Reply

25 Mar 2026

It is with pleasure that we are pleased to inform our valued guests that we appreciate your stay, feedback, and rating. We are committed to continuous improvement to enhance your satisfaction during your stay at our hotel. We have contacted the security officer who received the aforementioned rating to take disciplinary action to improve their performance. Please visit us again; we look forward to serving you and your family even better. Sincerely, The Charm of Palembang, John Johan Tiseira, General Manager

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Dian N. S.

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was kind, our room was upgraded from deluxe to family room during transit on our way to Lampung.

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Accommodation's Reply

25 Mar 2026

Dear Mr./Ms. Dien from Beston Palembang, thank you for your stay, feedback, and rating. We are committed to improving to enhance guest satisfaction during their stay at this hotel. Please return again; we look forward to providing you and your family with the best service. Sincerely, Charm of Palembang, John Johan Tiseira, General Manager

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M***M

9.4

/10

Reviewed 3 week(s) ago

The room is nice, you can get a free upgrade 😂

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1 people find it helpful

Accommodation's Reply

25 Mar 2026

Dear valued guests, Beston Palembang Hotel would like to express our sincere gratitude for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your satisfaction during your stay at our hotel. We look forward to welcoming you and your family back again. Best regards from Charm of Palembang, John Johan Tiseira, General Manager

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Andri

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly and helped with check-in and check-out.

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Accommodation's Reply

25 Mar 2026

We would like to extend a warm invitation to you, Andri A, from Beston Palembang. Thank you for your stay, feedback, and rating. We are committed to continuous improvement to enhance guest satisfaction during their stay at this hotel. Please return again; we look forward to serving you and your family. Best wishes from Charm of Palembang, John Johan Tiseira, General Manager.

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Rudi A.

Staycation

8.5

/10

Reviewed 4 week(s) ago

very satisfying staying here

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1 people find it helpful

Accommodation's Reply

10 Mar 2026

We would like to extend a warm invitation to Mr. Rudy from Beston Palembang. Mr. Rudy, thank you for your visit, feedback, and rating. We are committed to improving our services to enhance guest satisfaction during their stay at this hotel. Please return again; we look forward to providing you and your family with the best possible service. Sincerely, Charm of Palembang, John Johan Tiseira, General Manager

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J***a

10.0

/10

Reviewed 4 week(s) ago

Very nice place, comfortable and clean.

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1 people find it helpful

Accommodation's Reply

10 Mar 2026

A warm welcome message from Beston Palembang: Dear Gentlemen/Ladies, Thank you for your stay, feedback, and rating. We are committed to continuous improvement to enhance your guest satisfaction during your stay at our hotel. Please visit us again, and we will be happy to provide you and your family with even better service. Sincerely, Charm of Palembang, John Johan Tiseira, General Manager

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R***i

5.8

/10

Reviewed 5 week(s) ago

The AC wasn't cold at all, it was really hot. A clean room is useless if the AC isn't cold, and you can't get a good night's sleep.

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Ari R.

6.3

/10

Reviewed 5 week(s) ago

The AC is hot, I've complained but it's still hot. I won't be staying here again.

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1 people find it helpful

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.