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AIHO Hotel Medan

Name: AIHO Hotel Medan
Address: Medan, Medan City, North Sumatra, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114, Medan, Medan City, North Sumatra, Sumatra Utara, 20114, Indonesia
Rating: 8.7

Hotels

Preferred Partner

8.7

/10

Very Good

1,824 reviews

What Guests Say About Their Stay

Distance To City Center (137)

Staff Friendliness (130)

Bedroom (128)

Room Space (116)

Agung S.

9.7

/ 10

The hotel's location is truly strategic, close to Plaza Medan Fair, Center Point Mall, Medan Station, and also culinary spots that are also great souvenir shops. The staff were incredibly friendly, and the rooms were very clean. Overall, I had a wonderful stay here. Thank you, AIHO Hotel Medan, for the experience and memories. :)

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L***a

10.0

/ 10

friendly staff. clean rooms. clean toilets. spacious rooms. basically top. no regrets staying here. facilities are also really good. food is also delicious, many menus.

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I***h

10.0

/ 10

Initially 3 nights, because I still felt at home, I extended it for 2 more nights. Strategic location, friendly & honest staff, cleanliness is always maintained. The children also felt at home.

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Guest

9.7

/ 10

Staffs are friendly and helpful. Great experience for my first stay at this hotel. Front desk staff assisted me during my late check in with passion. Definitely will stay at this hotel again during my next visit to Medan.

A***r

10.0

/ 10

A hidden gem. We paid the price of a normal hotel but got the quality and service of a 5-star hotel. The facility was clean. The staff were amazing. The breakfast pleasantly satisfied all of our palates (indo and foreigner). And the massage facilities on site provide perhaps the best massage I have ever had in Indonesia!

In the Area

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Medan, Medan City, North Sumatra, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Highlights at This Property

Located in Downtown Area

Most loved by Business Traveler

Modern Design

AIHO Hotel Medan is a hotel is located at Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in AIHO Hotel Medan

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AIHO Hotel Medan Address: Map & Location

Medan, Medan City, North Sumatra, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114

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Discover More About AIHO Hotel Medan

Location

AIHO Hotel Medan is a hotel is located at Medan City Center.

About AIHO Hotel Medan

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from AIHO Hotel Medan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

AIHO Hotel Medan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at AIHO Hotel Medan.

All facilities in AIHO Hotel Medan

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Lobby

Hotel Services

24-hour Receptionist
Front desk
Express check-in
Concierge
Express check-out
Laundry service
24-hour security
Luggage storage

Public Facilities

WiFi in public area
Parking
Elevator
Restaurant
Room service

Things to Do

Spa
Fitness center

General

Smoking area
Swimming pool

Family-friendly Facilities

Children pool

Food and Drinks

Cafe

Connectivity

Free WiFi

Business Facilities

Meeting facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in AIHO Hotel Medan

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Another facilities in AIHO Hotel Medan	24-hour Receptionist, Front desk, Express check-in, Concierge, Express check-out

Frequently asked question in AIHO Hotel Medan

What are available facilities at AIHO Hotel Medan?

There are top facilites at AIHO Hotel Medan such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at AIHO Hotel Medan?

Check-in time at AIHO Hotel Medan is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of AIHO Hotel Medan?

AIHO Hotel Medan is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

Does AIHO Hotel Medan have a swimming pool?

Yes, a swimming pool is available at AIHO Hotel Medan.

What do past guests say about AIHO Hotel Medan?

AIHO Hotel Medan is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in AIHO Hotel Medan

Overall Ratings & Reviews AIHO Hotel Medan

Traveloka (1,824)

8.7

Very Good

From 1,824 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about AIHO Hotel Medan

All

Bedroom (114)

Distance to City Center (113)

Staff Friendliness (108)

Ambiance (105)

Room Space (96)

Bathroom (88)

Hotel Area (78)

Accessibility (75)

Family Friendly (68)

Variety (67)

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Traveler Reviews AIHO Hotel Medan

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Customer reviews

Verified Traveler

8.5

/10

Reviewed 2 day(s) ago

Great location on Jalan Adam Malik, close to gas stations and KFC. Rooms are clean and comfortable.

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f***y

8.8

/10

Reviewed 3 day(s) ago

The receptionist had a hard time requesting a room with a view, always saying it would depend on availability. Even though I'd checked in before 2 PM, I still couldn't request a view. So, I just accepted what I was given. 🤦

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Accommodation's Reply

26 May 2026

Dear Valued Guest, Thank you for sharing your experience with us. We apologize that we were unable to provide a room with your desired view on this occasion. Room availability depends on room selection, but we understand your comfort is important to us and we will continue to improve our services. Thank you for your understanding, and we hope to welcome you back in the future for an even better experience. Sincerely, Public Relations Manager

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Jerri R.

8.8

/10

Reviewed 3 day(s) ago

As long as you're on the 3rd floor, it's fine because the rooms are brighter, nicer, and newer. It becomes a problem on the 6th floor or above, especially if you get a room at the end.

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Accommodation's Reply

26 May 2026

Dear Jerry, Thank you for your review and feedback. We are delighted to hear that you enjoyed your stay with us. All feedback is valuable to us as we strive to provide better service. We hope to welcome you back in the future. Sincerely, Public Relations Manager

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A***e

Leisure

8.5

/10

Reviewed 6 day(s) ago

The place is comfortable, the rooms are clean, close to everywhere, and the price is quite cheap.

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1 people find it helpful

Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed the comfort of the hotel, the cleanliness of the rooms, and the excellent location. We hope to welcome you back again and provide you with another memorable stay in the future. Sincerely, Public Relations Manager

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D***y

Staycation

10.0

/10

Reviewed 1 week(s) ago

Good hotel. Want to come back again

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1 people find it helpful

Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for choosing Iho Medan Hotel as your accommodation. We are delighted to hear that you had a pleasant experience and would like to return. We sincerely hope to welcome you back to Iho Medan Hotel in the future. Sincerely, Public Relations Manager

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Kyara A.

Staycation

9.1

/10

Reviewed 1 week(s) ago

The hotel staff is friendly and the service is very good.

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Accommodation's Reply

19 May 2026

Dear Ms. Kiara A., Thank you for taking the time to share your experience staying at Iho Medan Hotel. We are delighted to hear that the friendliness and service of our staff left a positive impression on you throughout your stay. Your compliments are an encouragement to our entire team to continue providing the best service. We hope to welcome you back to Iho Medan Hotel in the future. Sincerely, Public Relations Manager

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E***y

Leisure

9.7

/10

Reviewed 1 week(s) ago

I've been to this hotel many times...

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Accommodation's Reply

19 May 2026

Dear Valued Guest, Thank you for choosing Iho Medan Hotel as your accommodation once again. We sincerely hope to welcome you back to Iho Medan Hotel in the future. Sincerely, Public Relations Manager

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F***y

9.7

/10

Reviewed 1 week(s) ago

The service was very fast, and the staff were all friendly. The rooms were clean and quite spacious. The breakfast was quite tasty, but some of the soup dishes were a bit too salty. Perhaps this can be improved in the future.

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Accommodation's Reply

21 May 2026

Dear Valued Guest, Thank you for your review and compliments on our service. We are delighted to hear that you enjoyed the comfort of your room and the friendliness of our team. We have noted your suggestions regarding the taste of some of the breakfast items to help us improve in the future. We hope to welcome you back again in the future for an even better stay experience. Sincerely, Public Relations Manager

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R***h

10.0

/10

Reviewed 2 week(s) ago

Good service, great pool, I'll stay there again

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1 people find it helpful

Accommodation's Reply

18 May 2026

Dear Valued Guest, Thank you for reviewing Iho Medan Hotel. We are delighted to hear that you enjoyed your stay at our hotel, especially the swimming pool. We hope to welcome you back again in the future. Sincerely, Public Relations Manager

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A***t

Business

9.7

/10

Reviewed 3 week(s) ago

Overall, this is a very worthwhile hotel choice for a budget-friendly budget. It's an older hotel, but well-maintained. A suggestion for management would be to replace the towels, which I think would be a huge plus for guests.

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1 people find it helpful

Accommodation's Reply

11 May 2026

Dear Valued Guest, Thank you for choosing Iho Medan Hotel as your accommodation and thank you for taking the time to write a review. We are delighted to hear that you found our hotel to be excellent value for money. We especially appreciate your feedback regarding the towels in the room. This feedback is very important to us and we will share it with our management team as part of our ongoing efforts to improve the quality of our services. We look forward to welcoming you back in the future. Sincerely, Public Relations Manager

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Z***a

10.0

/10

Reviewed 3 week(s) ago

Got a free upgrade, great! Tried the room service, quick, tasty, and affordable. It’s in the heart of the city, expect some noises from the road and surrounding. But overall, I had a great experience, all the staff are friendly. KFC is located right by the hotel, so you can get your food easily. There is also a coffee place right beside it. In the same road, you will find the famous big Padang resto within walking distance.

1 people find it helpful

Accommodation's Reply

06 May 2026

Dear Valued Guest, Thank you for your kind review. We’re delighted you enjoyed the room upgrade, room service, and our friendly team. Our central location is a highlight, though some surrounding noise may occur. As a solution, we would be happy to arrange a quieter room or provide earplugs for your comfort. We look forward to welcoming you again. Please feel free to contact us anytime should you need assistance. Sincerely Regards, PR Manager

D***i

10.0

/10

Reviewed 4 week(s) ago

Very good, the best. [Engaging opening line] [Describe your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]

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1 people find it helpful

Accommodation's Reply

04 May 2026

Dear Valued Guest, Thank you for rating and reviewing Iho Medan Hotel. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you again in the future. Sincerely, Public Relations Manager

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I***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel staff was very friendly and willing to help carry things up to the room… 🫰🏻🥰

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Accommodation's Reply

05 May 2026

Dear Valued Guest, Thank you for your rating and review of Iho Medan Hotel. We are delighted that you enjoyed your stay at our hotel. We appreciate your comments regarding the friendliness and promptness of our staff. We hope to serve you again in the future. Sincerely, Public Relations Manager

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deny a. p. l.

9.7

/10

Reviewed 4 week(s) ago

Everything was very good. The staff, Zikry and Gayus, provided friendly service. One suggestion: the bathroom floor is too slippery. The customer towels should be replaced. The bedcovers and pillowcases should be replaced. They're no longer pure white, but rather brownish. Thank you.

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Accommodation's Reply

04 May 2026

Dear Valued Guest, Thank you for your review and appreciation of Mr. Sigri and Mr. Kayus. Your feedback is invaluable. We will immediately inspect the bathroom floor for added safety and proceed with a necessary check and replacement of the linens. We look forward to welcoming you back again in the future for an even better experience. Sincerely, Public Relations Manager

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taufiq i.

Staycation

8.1

/10

Reviewed 4 week(s) ago

Aiho Hotel is strategically located right in the city center, making it easy to get around. Parking is spacious, convenient, and easy to use. The room facilities are very comfortable, but unfortunately the water heater doesn't close properly, and there's even an iron. However, because the hotel card system is still outdated, sometimes accessing the elevator and getting to the room can be a hassle. The swimming pool is spacious and comfortable, with separate areas for children and adults. The food is quite varied, but it wasn't to my taste, lacking flavor. Because I was on the third floor in a deluxe room, the noise from the night bar could be heard, making it difficult to sleep.

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1 people find it helpful

Accommodation's Reply

30 Apr 2026

Dear Mr. Taufik, Thank you for sharing your review about your experience at Iho Hotel. We are pleased to hear that our location, room amenities, parking, and swimming pool contributed to your comfortable stay. We apologize for the minor issues you encountered, such as the water heater cover, the access card system, the taste of the food, and the noise from the bar. Your feedback is very valuable, and we have forwarded it to the relevant team for immediate improvement. For your next stay, we would be happy to assist you in arranging a room in a quieter area and ensure that all in-room amenities are in the best possible condition. We look forward to welcoming you back again for an even better experience. Sincerely, Public Relations Manager

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L***a

9.7

/10

Reviewed 5 week(s) ago

The facilities and friendliness of the staff are okay, but it's a bit noisy because it's close to the road.

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Accommodation's Reply

30 Apr 2026

Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed the facilities and the service from our team. We apologize for the noise from the surrounding area. We would be happy to arrange a quieter room for you or provide any further assistance as needed during your next stay. We look forward to welcoming you back again. Sincerely, Public Relations Manager

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dewi a.

Leisure

9.4

/10

Reviewed 5 week(s) ago

My first stay here, and I got a great price. Five-star service. The breakfast menu is varied and delicious. The pool is clean, though a bit too deep for adults. Very satisfying. Strategically located in the city center.

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Accommodation's Reply

28 Apr 2026

Dear Mr. Davy A., Thank you for your review. We are delighted to hear that you were satisfied with your stay, from the service and breakfast to the hotel's excellent location. We hope to welcome you again. Sincerely, Public Relations Manager

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Suwito

Business

10.0

/10

Reviewed 5 week(s) ago

Very good location, close to everywhere.

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Accommodation's Reply

24 Apr 2026

Dear Mr. Suwito, Thank you for your review of Iho Medan Hotel. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you again in the future. Sincerely, Public Relations Manager

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LALITAK R.

8.7

/10

Reviewed 6 week(s) ago

A budget hotel for a 4-star hotel. The only downside is that it's an older hotel, so the facilities are starting to wear out. Otherwise, it's fine.

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Accommodation's Reply

22 Apr 2026

Dear Ms./Mrs. Lalitak R., Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We greatly appreciate your feedback regarding our facilities, and we are committed to continuously improving them for the comfort of all our guests. We hope to welcome you back again in the future. Sincerely, Public Relations Manager

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Verified Traveler

10.0

/10

Reviewed 6 week(s) ago

The hotel is comfortable, has complete facilities, is close to the city center, the restaurant has a varied breakfast menu and tastes delicious.

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1 people find it helpful

Accommodation's Reply

20 Apr 2026

Dear Valued Guest, Thank you for your review. We are delighted to hear that you were impressed with the comprehensive facilities, excellent location, and the varied and delicious breakfast that met your expectations. We hope to welcome you again. Sincerely, Public Relations Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.