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Lihat Akomodasi Lainnya di Laurel
Lihat Semua Foto
Twin Lakes Hotel near Tagaytay
Hotel
8,3
/10
Mengesankan
108 ulasan
Kesan Menginap Tamu Lain
Queen M. P.
9,4
/ 10
Tempat yang bagus untuk relaksasi! Kudos ke kolam air panas meskipun cuaca hujan! 😍 sarapan tidak apa-apa Kamarnya luas dan bersih. Mereka memiliki area bermain anak-anak juga. Secara keseluruhan sangat mengagumkan! 😊
Lihat deskripsi asli
Jose
10,0
/ 10
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
Lihat terjemahan
John
10,0
/ 10
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
Lihat terjemahan
Charisse Jen
10,0
/ 10
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.
Lihat terjemahan
Area Akomodasi
Lihat Peta
Tagaytay-Nasugbu Highway, Laurel, Tagaytay, Cavite, Philippines, 4221
Fasilitas Utama
Selengkapnya
AC
Restoran
Kolam Renang
Resepsionis 24 Jam
Parkir
Lift
WiFi
Selengkapnya
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Info Lokasi di sekitar Twin Lakes Hotel near Tagaytay
Tagaytay-Nasugbu Highway, Laurel, Tagaytay, Cavite, Philippines, 4221
Temukan Tempat Lainnya
Lebih Lanjut tentang Twin Lakes Hotel near Tagaytay
note : hotel ini sebelumnya bernama Twin Lakes Hotel - near Tagaytay
Lokasi
Twin Lakes Hotel near Tagaytay berada di Laurel.
Tentang Twin Lakes Hotel near Tagaytay
Twin Lakes Hotel near Tagaytay memiliki segala fasilitas penunjang bisnis untuk Anda dan kolega.
Jika Anda memiliki agenda kegiatan yang membutuhkan ruangan besar, maka Twin Lakes Hotel near Tagaytay adalah pilihan yang tepat. Hotel ini memiliki ruang pertemuan yang luas dan dilengkapi dengan berbagai fasilitas penunjang.
Twin Lakes Hotel near Tagaytay adalah tempat bermalam yang tepat bagi Anda yang berlibur bersama keluarga. Nikmati segala fasilitas hiburan untuk Anda dan keluarga.
hotel ini adalah pilihan tepat bagi Anda dan pasangan yang ingin menikmati liburan romantis. Dapatkan pengalaman yang penuh kesan bersama pasangan dengan menginap di Twin Lakes Hotel near Tagaytay.
Jika Anda berniat menginap dalam jangka waktu yang lama, Twin Lakes Hotel near Tagaytay adalah pilihan tepat. Berbagai fasilitas yang tersedia dan kualitas pelayanan yang baik akan membuat Anda merasa sedang berada di rumah sendiri.
Twin Lakes Hotel near Tagaytay adalah pilihan tepat bagi Anda yang ingin menghabiskan waktu dengan berbagai fasilitas mewah. Nikmati kualitas layanan terbaik dan pengalaman mengesankan selama menginap di hotel ini.
Tidak semua hotel mengizinkan tamunya membawa binatang peliharaan, tapi Twin Lakes Hotel near Tagaytay memiliki kebijakan istimewa untuk Anda. Silakan membawa serta binatang peliharaan Anda untuk menginap dan menikmati liburan tanpa harus meninggalkannya di rumah.
Pengalaman menginap Anda tak akan terlupakan berkat pelayanan istimewa yang disertai oleh berbagai fasilitas pendukung untuk kenyamanan Anda.
Pusat kebugaran menjadi salah satu fasilitas yang wajib Anda coba saat menginap di tempat ini.
Tersedia kolam renang untuk Anda bersantai sendiri maupun bersama teman dan keluarga.
Manjakan diri Anda dengan menikmati fasilitas spa yang memberikan harga dan kualitas pelayanan terbaik.
Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Terdapat restoran yang menyajikan menu lezat ala Twin Lakes Hotel near Tagaytay khusus untuk Anda.
WiFi tersedia di seluruh area publik properti untuk membantu Anda tetap terhubung dengan keluarga dan teman.
Twin Lakes Hotel near Tagaytay adalah akomodasi dengan fasilitas baik dan kualitas pelayanan memuaskan menurut sebagian besar tamu.
Nikmati pelayanan mewah dan pengalaman tak terlupakan ala Twin Lakes Hotel near Tagaytay selama Anda menginap di sini.
Semua Fasilitas di Twin Lakes Hotel near Tagaytay
Kolam Renang
Pusat Kebugaran
Ruangan Fungsional
Ruang untuk Umum
Lobi
Makanan dan Minuman
- Restoran ber-AC
- Sarapan a la carte
- Makan malam dari menu
- Makan siang dari menu
- Bar
- Sarapan
- Sarapan dan makan malam
- Sarapan dan makan siang
- Sarapan prasmanan
- Makan malam prasmanan
- Kafe
- Sarapan kontinental
- Ruang makan
- Paket makan pagi, siang, malam tidak termasuk minum
- Paket makan pagi, siang, malam termasuk minum
- Paket makan pagi, siang, malam, dengan minuman tidak beralkohol
- Gala dinner
- Paket makan pagi dan malam tidak termasuk minum
- Paket makan pagi dan malam termasuk minum
- Paket makan pagi dan malam termasuk minuman tidak beralkohol
- Sarapan dengan makanan hangat
- Bar di kolam renang
- Makan malam bermenu
- Restoran show cooking
- Makanan ringan
- Menu diet
- Winery
Umum
- AC
- Aula
- Banquet
- Kamar dengan pintu penghubung
- Ruang keluarga
- Area bebas asap rokok
- Kolam renang
- Ruang santai
- Area merokok
- Bebas rokok
- Teras
Kegiatan Lainnya
- Barbecue
- Handuk pantai
- Area main anak
- Pusat kebugaran
- Karaoke
- Layanan pijat
- Kolam renang outdoor
- Kursi berjemur tepi kolam
- Sauna
- Spa
- Mandi uap
Fasilitas Publik
- Kopi/teh di lobby
- Kafe
- Lift
- Restoran
- Restoran untuk sarapan
- Restoran untuk makan malam
- Restoran untuk makan siang
- Layanan kamar
- Brankas
- WiFi di area umum
Fasilitas Kamar
- Jubah mandi
- Bathtub
- TV kabel
- Meja
- Pengering rambut
- Brankas kamar
- Lemari es
- Pancuran dan bathtub terpisah
- Pancuran
- TV
Servis Hotel
- Bellboy
- Concierge/layanan tamu
- Resepsionis
- Resepsionis 24 jam
- Keamanan 24 jam
- Laundry
- Penitipan bagasi
- Layanan medis
- Surat kabar di lobby
- Fasilitas nikah
Aksesibilitas
- Peralatan bagi penyandang disabilitas
- Toilet bagi penyandang disabilitas
- Parkir bagi penyandang disabilitas
- Lokasi mudah diakses
- Kamar aksesibel bagi penyandang disabilitas
- Aksesibel bagi penyandang disabilitas
Transportasi
- Transportasi di area hotel
- Transportasi di area hotel berbiaya
- Parkir berjaga
- Parkir valet
Fasilitas Bisnis
- Fasilitas bisnis
- Ruang rapat
- Fasilitas rapat
- Proyektor
Fasilitas Terdekat
- ATM/Bank
- Mini market
- Toko
- Supermarket
Olahraga & Rekreasi
- Bilyar
- Pusat kebugaran
- Ruangan game
Anak-anak dan Hewan Peliharaan
- Kursi tinggi untuk bayi
- Hewan peliharaan diizinkan
- Hewan kecil diizinkan
Konektivitas
- WiFi gratis
- WiFi di area umum berbiaya
Fasilitas Ramah Keluarga
- Kolam renang anak
Kebijakan Akomodasi & Informasi Umum di Twin Lakes Hotel near Tagaytay
Waktu Check-in/Check-out
Check-in:
Dari 15:00
Check-out:
Sebelum 12:00
Petunjuk Umum Check-in
Guests 18 yrs old to 65 yrs old who are fully vaccinated will no longer be required to present a negative rapid antigen or RT-PCR test results. Vaccination card shall be presented upon check in together with a valid government ID. Individuals of all ages, except those with comorbidities or are currently pregnant, are permitted to go on staycation as per DOT Administrative Order No. 2020-006-A Amenities are open but needs to be schedule to maintain social distancing.
Greetings from Twin Lakes Hotel! Please be advised that there will be a scheduled pool rectification from July 25 to August 17, 2022, hence, the heated infinity pool will not be available to our guests temporarily. We will still be operational on the abovementioned dates. Other facilities such as the Game Room, Kid's Play Area and Gym will remain open, guided with protocols for distancing. We apologize for the inconvenience this may cause. Our team will do our best to make your stay as pleasant as possible. Hoping for your understanding. We will advise you should there be any changes in the pool rectification schedule.
Greetings from Twin Lakes Hotel! Please be advised that there will be a scheduled pool rectification from July 25 to August 17, 2022, hence, the heated infinity pool will not be available to our guests temporarily. We will still be operational on the abovementioned dates. Other facilities such as the Game Room, Kid's Play Area and Gym will remain open, guided with protocols for distancing. We apologize for the inconvenience this may cause. Our team will do our best to make your stay as pleasant as possible. Hoping for your understanding. We will advise you should there be any changes in the pool rectification schedule.
Deposit
Anda perlu membayar deposit PHP 2,000.00 saat check-in. Akomodasi menerima tunai, kartu debit atau kredit.
Baca Selengkapnya
Informasi Umum
Fasilitas Populer | AC, Restoran, Kolam Renang, Resepsionis 24 Jam, Parkir, Lift, WiFi |
Waktu Check-In/Check-Out | Dari 15:00 - sampai 12:00 |
Ketersediaan Sarapan | Ya, hotel memiliki kamar yang menyediakan sarapan |
Kamar yang tersedia di Twin Lakes Hotel near Tagaytay | 121 |
Lantai yang tersedia di Twin Lakes Hotel near Tagaytay | 6 |
Fasilitas lainnya di Twin Lakes Hotel near Tagaytay | Restoran ber-AC, Sarapan a la carte, Makan malam dari menu, Makan siang dari menu, Bar |
Pertanyaan yang sering ditanyakan di Twin Lakes Hotel near Tagaytay
Twin Lakes Hotel near Tagaytay bintang berapa?
Twin Lakes Hotel near Tagaytay adalah hotel bintang 4 yang berlokasi di Laurel, Filipina yang menawarkan berbagai tipe kamar sesuai kebutuhan kamu.
Fasilitas apa saja yang tersedia di Twin Lakes Hotel near Tagaytay?
Twin Lakes Hotel near Tagaytay memiliki fasilitas terbaik seperti: AC, Restoran, Kolam Renang, Resepsionis 24 Jam, Parkir, Lift, WiFi. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Twin Lakes Hotel near Tagaytay?
Waktu untuk check-in di Twin Lakes Hotel near Tagaytay adalah mulai dari pukul Dari 15:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Apakah Twin Lakes Hotel near Tagaytay menyediakan sarapan?
Iya, Twin Lakes Hotel near Tagaytay menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa Twin Lakes Hotel near Tagaytay?
Twin Lakes Hotel near Tagaytay memiliki 4.0 bintang
Lihat Semua
Review dari Tamu Lainnya di Twin Lakes Hotel near Tagaytay
Rating & Review Keseluruhan Twin Lakes Hotel near Tagaytay
Traveloka (45)
Sumber lain (63)
8,2
Mengesankan
Dari 63 review
Kebersihan
8,4
Kenyamanan Kamar
8,4
Pelayanan dan Fasilitas
8,4
Urutkan dari
Paling Relevan
Preferensi
Lihat Semua
Review Traveler Twin Lakes Hotel near Tagaytay
Jumlah review per halaman
20
40
Review teratas
RACHEL
Wisata
10,0
/10
Diulas 18 minggu lalu
Expedia Group verified review
Enjoyed our stay inspite of the bad weather
Ruthelma
10,0
/10
Diulas 37 minggu lalu
Expedia Group verified review
Great hotel👍
LEVY
Wisata dengan Anak
8,0
/10
Diulas 53 minggu lalu
Expedia Group verified review
The hotel is clean and our stay was convenient. The view from our room was breathtaking! Their breakfast buffet was excellent. Front desk would have done a better job by explaining about the amenities. We didnt know that breakfast was included. They also didnt know that the spa was closed during our stay which is unfortunate because my wife and sister wanted to pamper themselves that day. The lobby and hallways smelled bad like there’s mold but Im sure that they’ve already addressed this.
Read More
Elizabeth
Wisata
10,0
/10
Diulas 61 minggu lalu
Expedia Group verified review
Easy and fast check in and check out
Shirley
Wisata
8,0
/10
Diulas 99 minggu lalu
Expedia Group verified review
At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend.
Read More
Kevin
10,0
/10
Diulas 107 minggu lalu
Hotels.com verified review
Beautiful area with amazing views. Great service.
Gladiola
4,0
/10
Diulas 115 minggu lalu
Hotels.com verified review
We are not satisfied..
1. Pls improve your food at the cafe
2. The temp in the bathroom are so hard to control.
Jose
Wisata Liburan Keluarga
10,0
/10
Diulas 115 minggu lalu
Expedia Group verified review
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
Josephine
Bisnis dan Wisata Liburan Keluarga
10,0
/10
Diulas 144 minggu lalu
Expedia Group verified review
peaceful. relaxing.panoramic view of the surrounding
Stephen
Teman dan Keluarga
6,0
/10
Diulas 151 minggu lalu
Hotels.com verified review
I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working.
Read More
John
Wisata Liburan Keluarga
10,0
/10
Diulas 152 minggu lalu
Expedia Group verified review
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
Charisse Jen
Wisata dengan Anak
10,0
/10
Diulas 191 minggu lalu
Expedia Group verified review
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.
Gaspar Jr
8,0
/10
Diulas 206 minggu lalu
Hotels.com verified review
Excellent location w marvelous view, clean room and very good service.
Verified traveler
8,0
/10
Diulas 216 minggu lalu
Hotels.com verified review
Check-in was chaotic. Published check-in time is 3pm, we got there at 3:30 and yet we still had to wait another hour to be checked in. There were probably 20 other guests crammed together waiting to be checked in and they took more than 5mins each. They said the rooms weren't ready yet but they published that they have a 24hr gap in between guests? We've stayed there twice and the check-in process was bad in both cases.
Their menu for breakfast/restaurant was good but the food was rather cold?
But the place itself is well-maintained and the staff were very attentive. Great location with amazing views. Would still go back, but hopefully they can fix their check-in process and keep their food warm!
Read More
Verified traveler
8,0
/10
Diulas 248 minggu lalu
Hotels.com verified review
The place was great though we had things to do for the duration so we were not able to maximize the entirety of the hotel/resort and its facilities. The staff is as friendly as they come - would greet you always and find a way to help you out.
They have very strict safety measures and would require updated COVID testing done - they have a fairly priced testing facility also for a hassle free experience.
Our room was great though there were some nicks - one of the trays of the fridge was cracked, the shower fixture was also removed (couldn't get the rain shower working therefore :( ).
I had never fonded Tagaytay (for the life of me!) and this was the first time I stayed here for some R&R, but staying here and experiencing Twin Lakes Hotel has me considering this as an option for me and my family soon. :)
Thank you all and stay safe.
Read More
Verified traveler
6,0
/10
Diulas 265 minggu lalu
Hotels.com verified review
The hotel itself is great, clean and well-maintained with phenomenal mountain and lake views.
The check-in experience was terrible though. We arrived around 5pm and they told us that the room was still not ready. There were other guests who were also told the same, and many were quite frustrated for having to wait a long time already.
On our second day, we asked for the room to be made up and were told that they can only replenish the supplies in the room as health-regulations prevent them from cleaning the rooms mid-stay. When we returned 3 hours later, they still have not replenished the supplies so we've had to call again and wait for another hour.
We had a set breakfast on Sunday and a buffet on Monday, not sure why they were different. We've had to wait for 30mins for the set breakfast too, despite a rather standard/compressed menu options.
We understand that housekeeping and food services could be slower than usual (maybe due to a leaner staff or additional precautions due to the pandemic). I just feel that the delays are way too long and that the staff could do better in managing guest expectations and explaining the situation.
Read More
Verified traveler
8,0
/10
Diulas 265 minggu lalu
Hotels.com verified review
Room was great however the staff keeps on coming to our room eventhough we didn't called or requested for anything. Kind of disturbing
Verified traveler
6,0
/10
Diulas 267 minggu lalu
Hotels.com verified review
It's a beautiful property. Megaworld was able to get a prime lot which gives its occupants a wonderful view. The building was made to look like a castle. On the surface it looks nice but no effort is needed to see that underneath the surface is poor maintenance, upkeep and cleanliness, and service is not good. Walking around the property you'll find beautiful olants but look where the soil is and you'll find a lot of trash....so sad! When you pay for an expensive room here, just think you're paying for exclusivity (and to be away from other Tagaytay tourists) but not for 5-star service and upkeep.
Read More
Verified traveler
Teman dan Keluarga
8,0
/10
Diulas 308 minggu lalu
Hotels.com verified review
部屋から湖が見え気持ちの良い滞在ができた。その上にあるスタバは歩いていけるので、少し違った風景が見れるし、ソニアガーデンも車で近い。バスタブの湯温は低いことや排水が悪いのか水で濡れてるなどが課題。まぁ、東南アジアでは良いあることですが、価格相応です。
Verified traveler
Wisata Liburan Keluarga
4,0
/10
Diulas 310 minggu lalu
Expedia Group verified review
Their check in policy of demanding to photocopy the passport of a “foreigner” (would not accept any other government issued IDs i.e. driver’s license) should be reviewed. It is directly an act of racial profiling “foreigners”. Their reason was it is mandated by the DOT which is not true since we just stayed at a high-end resort in Batangas and numerous other 5-star hotels in Manila and they accepted our drivers license as our form of IDs. They were the only one who DEMANDED to photocopy the passport.
Read More
Jumlah review per halaman
20
40
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Buat Pesanan Sekarang
Disclaimer
Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel.
Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
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Rating & Review Keseluruhan Twin Lakes Hotel near Tagaytay
Traveloka (45)
Sumber lain (63)
8,2
Mengesankan
Dari 63 review
Kebersihan
8,4
Kenyamanan Kamar
8,4
Pelayanan dan Fasilitas
8,4
Urutkan dari
Paling Relevan
Preferensi
Lihat Semua
Review Traveler Twin Lakes Hotel near Tagaytay
Jumlah review per halaman
20
40
Review teratas
RACHEL
Wisata
10,0
/10
Diulas 18 minggu lalu
Expedia Group verified review
Enjoyed our stay inspite of the bad weather
Ruthelma
10,0
/10
Diulas 37 minggu lalu
Expedia Group verified review
Great hotel👍
LEVY
Wisata dengan Anak
8,0
/10
Diulas 53 minggu lalu
Expedia Group verified review
The hotel is clean and our stay was convenient. The view from our room was breathtaking! Their breakfast buffet was excellent. Front desk would have done a better job by explaining about the amenities. We didnt know that breakfast was included. They also didnt know that the spa was closed during our stay which is unfortunate because my wife and sister wanted to pamper themselves that day. The lobby and hallways smelled bad like there’s mold but Im sure that they’ve already addressed this.
Read More
Elizabeth
Wisata
10,0
/10
Diulas 61 minggu lalu
Expedia Group verified review
Easy and fast check in and check out
Shirley
Wisata
8,0
/10
Diulas 99 minggu lalu
Expedia Group verified review
At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend.
Read More
Kevin
10,0
/10
Diulas 107 minggu lalu
Hotels.com verified review
Beautiful area with amazing views. Great service.
Gladiola
4,0
/10
Diulas 115 minggu lalu
Hotels.com verified review
We are not satisfied..
1. Pls improve your food at the cafe
2. The temp in the bathroom are so hard to control.
Jose
Wisata Liburan Keluarga
10,0
/10
Diulas 115 minggu lalu
Expedia Group verified review
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
Josephine
Bisnis dan Wisata Liburan Keluarga
10,0
/10
Diulas 144 minggu lalu
Expedia Group verified review
peaceful. relaxing.panoramic view of the surrounding
Stephen
Teman dan Keluarga
6,0
/10
Diulas 151 minggu lalu
Hotels.com verified review
I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working.
Read More
John
Wisata Liburan Keluarga
10,0
/10
Diulas 152 minggu lalu
Expedia Group verified review
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
Charisse Jen
Wisata dengan Anak
10,0
/10
Diulas 191 minggu lalu
Expedia Group verified review
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.
Gaspar Jr
8,0
/10
Diulas 206 minggu lalu
Hotels.com verified review
Excellent location w marvelous view, clean room and very good service.
Verified traveler
8,0
/10
Diulas 216 minggu lalu
Hotels.com verified review
Check-in was chaotic. Published check-in time is 3pm, we got there at 3:30 and yet we still had to wait another hour to be checked in. There were probably 20 other guests crammed together waiting to be checked in and they took more than 5mins each. They said the rooms weren't ready yet but they published that they have a 24hr gap in between guests? We've stayed there twice and the check-in process was bad in both cases.
Their menu for breakfast/restaurant was good but the food was rather cold?
But the place itself is well-maintained and the staff were very attentive. Great location with amazing views. Would still go back, but hopefully they can fix their check-in process and keep their food warm!
Read More
Verified traveler
8,0
/10
Diulas 248 minggu lalu
Hotels.com verified review
The place was great though we had things to do for the duration so we were not able to maximize the entirety of the hotel/resort and its facilities. The staff is as friendly as they come - would greet you always and find a way to help you out.
They have very strict safety measures and would require updated COVID testing done - they have a fairly priced testing facility also for a hassle free experience.
Our room was great though there were some nicks - one of the trays of the fridge was cracked, the shower fixture was also removed (couldn't get the rain shower working therefore :( ).
I had never fonded Tagaytay (for the life of me!) and this was the first time I stayed here for some R&R, but staying here and experiencing Twin Lakes Hotel has me considering this as an option for me and my family soon. :)
Thank you all and stay safe.
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Verified traveler
6,0
/10
Diulas 265 minggu lalu
Hotels.com verified review
The hotel itself is great, clean and well-maintained with phenomenal mountain and lake views.
The check-in experience was terrible though. We arrived around 5pm and they told us that the room was still not ready. There were other guests who were also told the same, and many were quite frustrated for having to wait a long time already.
On our second day, we asked for the room to be made up and were told that they can only replenish the supplies in the room as health-regulations prevent them from cleaning the rooms mid-stay. When we returned 3 hours later, they still have not replenished the supplies so we've had to call again and wait for another hour.
We had a set breakfast on Sunday and a buffet on Monday, not sure why they were different. We've had to wait for 30mins for the set breakfast too, despite a rather standard/compressed menu options.
We understand that housekeeping and food services could be slower than usual (maybe due to a leaner staff or additional precautions due to the pandemic). I just feel that the delays are way too long and that the staff could do better in managing guest expectations and explaining the situation.
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Verified traveler
8,0
/10
Diulas 265 minggu lalu
Hotels.com verified review
Room was great however the staff keeps on coming to our room eventhough we didn't called or requested for anything. Kind of disturbing
Verified traveler
6,0
/10
Diulas 267 minggu lalu
Hotels.com verified review
It's a beautiful property. Megaworld was able to get a prime lot which gives its occupants a wonderful view. The building was made to look like a castle. On the surface it looks nice but no effort is needed to see that underneath the surface is poor maintenance, upkeep and cleanliness, and service is not good. Walking around the property you'll find beautiful olants but look where the soil is and you'll find a lot of trash....so sad! When you pay for an expensive room here, just think you're paying for exclusivity (and to be away from other Tagaytay tourists) but not for 5-star service and upkeep.
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Verified traveler
Teman dan Keluarga
8,0
/10
Diulas 308 minggu lalu
Hotels.com verified review
部屋から湖が見え気持ちの良い滞在ができた。その上にあるスタバは歩いていけるので、少し違った風景が見れるし、ソニアガーデンも車で近い。バスタブの湯温は低いことや排水が悪いのか水で濡れてるなどが課題。まぁ、東南アジアでは良いあることですが、価格相応です。
Verified traveler
Wisata Liburan Keluarga
4,0
/10
Diulas 310 minggu lalu
Expedia Group verified review
Their check in policy of demanding to photocopy the passport of a “foreigner” (would not accept any other government issued IDs i.e. driver’s license) should be reviewed. It is directly an act of racial profiling “foreigners”. Their reason was it is mandated by the DOT which is not true since we just stayed at a high-end resort in Batangas and numerous other 5-star hotels in Manila and they accepted our drivers license as our form of IDs. They were the only one who DEMANDED to photocopy the passport.
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