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Twin Lakes Hotel near Tagaytay
Hotel
8.3
/10
Sangat Baik
108 ulasan
Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka
Queen M. P.
9.4
/ 10
Tempat yang hebat untuk berehat! Kudos ke kolam dipanaskan walaupun cuaca hujan! 😍 sarapan pagi baik-baik saja. Bilik bersih dan luas. Mereka juga mempunyai kawasan permainan kanak-kanak. Secara keseluruhannya adalah hebat! 😊
Lihat asal
Jose
10.0
/ 10
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
Lihat terjemahan
John
10.0
/ 10
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
Lihat terjemahan
Charisse Jen
10.0
/ 10
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.
Lihat terjemahan
Di Kawasan
Lihat Peta
Tagaytay-Nasugbu Highway, Laurel, Tagaytay, Cavite, Philippines, 4221
Kemudahan Utama
Lihat Lebih
AC
Restoran
Kolam Renang
Meja Depan 24 jam
Parkir
Lif
WiFi
Lihat Lebih
Available Room Types in Twin Lakes Hotel near Tagaytay
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Paparan Harga
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!
Faham
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CleanAccommodation
Penginapan menerapkan standard kebersihan yang ditetapkan oleh pihak berkuasa negara.Ketahui lebih lanjut
Pembasmian Kuman Yang Kerap
Kakitangan Dilatih dalam Protokol Kesihatan
Pemeriksaan Suhu
Persekitaran Twin Lakes Hotel near Tagaytay
Tagaytay-Nasugbu Highway, Laurel, Tagaytay, Cavite, Philippines, 4221
Temui Lebih Banyak Tempat
Ketahui Lebih Lanjut Mengenai Twin Lakes Hotel near Tagaytay
Nota: hotel sebelumnya dinamakan Twin Lakes Hotel - near Tagaytay
Lokasi
Twin Lakes Hotel near Tagaytay terletak di kawasan / bandar Laurel.
Tentang Twin Lakes Hotel near Tagaytay
Dari acara perniagaan ke majlis korporat, Twin Lakes Hotel near Tagaytay menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.
Sama ada anda merancang satu acara sahaja atau majlis khas yang lain, Twin Lakes Hotel near Tagaytay ialah tempat yang sesuai bagi anda dengan adanya bilik majlis yang besar dan serba lengkap untuk memenuhi keperluan anda.
Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di Twin Lakes Hotel near Tagaytay, sebuah penginapan yang menarik untuk percutian keluarga anda.
hotel ini ialah tempat yang sesuai bagi pasangan yang inginkan percutian romantis atau tempat berbulan madu. Nikmati malam-malam yang penuh kenangan dengan orang kesayangan anda dengan menginap di Twin Lakes Hotel near Tagaytay.
Jika anda merancang menginap dalam jangka panjang, penginapan di Twin Lakes Hotel near Tagaytay ialah pilihan yang tepat bagi anda. Dengan pelbagai kemudahan dan kualiti perkhidmatan yang hebat, tempat penginapan ini pasti membuat anda berasa seperti di rumah.
Twin Lakes Hotel near Tagaytay ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.
Tidak semua hotel membenarkan tetamu membawa haiwan peliharaan, tetapi Twin Lakes Hotel near Tagaytay mengalu-alukan rakan berbulu anda dengan polisi istimewanya. Hotel mesra haiwan peliharaan ini membolehkan anda menikmati percutian tanpa perlu risau tentang meninggalkan haiwan peliharaan anda di rumah.
Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.
Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.
Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.
Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.
Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Nikmati hidangan kegemaran anda dengan makanan istimewa dari Twin Lakes Hotel near Tagaytay eksklusif untuk anda.
Akses WiFi tersedia dalam kawasan umum penginapan ini agar anda sentiasa terhubung dengan keluarga dan rakan-rakan.
Twin Lakes Hotel near Tagaytay adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.
Nikmati layanan mewah dan pengalaman yang tiada tandingannya dengan menginap di Twin Lakes Hotel near Tagaytay.
Semua kemudahan dari Twin Lakes Hotel near Tagaytay
Kolam Renang
Pusat Kecergasan
Dewan Majlis
Ruang Umum
Lobi
Makanan dan Minuman
- Restoran dengan penyaman udara
- Sarapan a la carte
- Makan malam a la carte
- Makan tengah hari a la carte
- Bar
- Sarapan
- Sarapan dan makan malam
- Sarapan dan makan tengah hari
- Sarapan bufet
- Makan malam bufet
- Kafe
- Sarapan Eropah
- Ruang makan
- Penginapan lengkap tanpa minuman
- Penginapan lengkap dengan minuman
- Penginapan lengkap dengan minuman tanpa alkohol
- Makan malam Gala
- Penginapan separa tanpa minuman
- Sarapan percuma
- Penginapan separa dengan minuman tanpa alkohol
- Sarapan panas
- Bar tepi kolam renang
- Menu set makan malam
- Restoran pertunjukan memasak
- Snek
- Menu pemakanan
- Pengeluar wain
Umum
- Penyaman Udara
- Dewan besar
- Bankuet
- Bilik bercantum
- Bilik keluarga
- Bilik larangan merokok
- Kolam renang
- Bilik rekreasi
- Kawasan merokok
- Bebas rokok
- Teres
Aktiviti
- Barbeku
- Tuala pantai
- Kawasan kanak-kanak bermain
- Pusat kecergasan
- Karaoke
- Urutan
- Kolam renang terbuka
- Kerusi berjemur kolam renang
- Sauna
- Spa
- Bilik wap
Kemudahan Umum
- Kopi/teh di lobi
- Kedai kopi
- Lif
- Restoran
- Restoran sarapan pagi
- Restoran makan malam
- Restoran makan tengah hari
- Pesanan bilik
- Peti keselamatan
- WiFi di kawasan umum
Kemudahan Dalam Bilik
- Jubah mandi
- Tab mandi
- Kabel TV
- Kaunter
- Pengering rambut
- Peti besi dalam bilik
- Peti sejuk
- Pancur mandi dan tab berasingan
- Pancuran mandi
- TV
Perkhidmatan Hotel
- Tukang angkut barang
- Pekerja rencam
- Meja depan
- Penyambut tetamu 24 jam
- Keselamatan 24 jam
- Perkhidmatan dobi
- Penyimpanan bagasi
- Perkhidmatan perubatan
- Suratkhabar di lobi
- Perkhidmatan perkahwinan
Kemudahan OKU
- Kelengkapan Orang Kurang Upaya (OKU)
- Bilik mandi mudah diakses OKU
- Parkir mudah diakses OKU
- Pembolehcapaian mudah
- Kebolehcapaian dalam bilik
- Akses kerusi roda
Pengangkutan
- Shuttle kawasan berhampiran
- Shuttle kawasan berhampiran dengan surcaj
- Parkir yang selamat
- Parkir valet
Kemudahan Perniagaan
- Kemudahan perniagaan
- Bilik persidangan
- Kemudahan mesyuarat
- Projektor
Kemudahan Berhampiran
- ATM/Perbankan
- Kedai runcit
- Kedai
- Pasar raya
Sukan & Rekreasi
- Biliard
- Kecergasan
- Bilik permainan
Kanak-kanak dan Haiwan Peliharaan
- Kerusi tinggi
- Haiwan peliharaan dibenarkan
- Haiwan peliharaan kecil dibenarkan
Kemudahan Internet
- WiFi percuma
- WiFi di kawasan umum dengan surcaj
Mesra Keluarga
- Kolam renang kanak-kanak
Polisi Penginapan & Maklumat Umum di Twin Lakes Hotel near Tagaytay
Masa Daftar Masuk/Daftar Keluar
Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00
Instruksi Daftar Masuk Umum
Guests 18 yrs old to 65 yrs old who are fully vaccinated will no longer be required to present a negative rapid antigen or RT-PCR test results. Vaccination card shall be presented upon check in together with a valid government ID. Individuals of all ages, except those with comorbidities or are currently pregnant, are permitted to go on staycation as per DOT Administrative Order No. 2020-006-A Amenities are open but needs to be schedule to maintain social distancing.
Greetings from Twin Lakes Hotel! Please be advised that there will be a scheduled pool rectification from July 25 to August 17, 2022, hence, the heated infinity pool will not be available to our guests temporarily. We will still be operational on the abovementioned dates. Other facilities such as the Game Room, Kid's Play Area and Gym will remain open, guided with protocols for distancing. We apologize for the inconvenience this may cause. Our team will do our best to make your stay as pleasant as possible. Hoping for your understanding. We will advise you should there be any changes in the pool rectification schedule.
Greetings from Twin Lakes Hotel! Please be advised that there will be a scheduled pool rectification from July 25 to August 17, 2022, hence, the heated infinity pool will not be available to our guests temporarily. We will still be operational on the abovementioned dates. Other facilities such as the Game Room, Kid's Play Area and Gym will remain open, guided with protocols for distancing. We apologize for the inconvenience this may cause. Our team will do our best to make your stay as pleasant as possible. Hoping for your understanding. We will advise you should there be any changes in the pool rectification schedule.
Deposit
Deposit PHP 2,000.00 diperlukan semasa daftar masuk. Penginapan ini menerima wang tunai, kad debit, atau kad kredit.
Baca Semua
Maklumat Umum
Kemudahan Popular | AC, Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, Lif, WiFi |
Masa Daftar Masuk / Daftar Keluar | Dari 15:00 - hingga 12:00 |
Ketersediaan Sarapan | Ya, hotel mempunyai bilik yang menyediakan sarapan pagi |
Bilik tersedia di Twin Lakes Hotel near Tagaytay | 121 |
Bilangan tingkat di Twin Lakes Hotel near Tagaytay | 6 |
Fasilitas lain di Twin Lakes Hotel near Tagaytay | Restoran dengan penyaman udara, Sarapan a la carte, Makan malam a la carte, Makan tengah hari a la carte, Bar |
Soalan lazim tentang Twin Lakes Hotel near Tagaytay
Apa facilities yang tersedia di Twin Lakes Hotel near Tagaytay?
Berikut facilities yang ada di Twin Lakes Hotel near Tagaytay seperti AC, Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, Lif, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Twin Lakes Hotel near Tagaytay?
Masa check-in di Twin Lakes Hotel near Tagaytay bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Twin Lakes Hotel near Tagaytay menyediakan sarapan pagi?
Ya, Twin Lakes Hotel near Tagaytay menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Twin Lakes Hotel near Tagaytay?
Twin Lakes Hotel near Tagaytay ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Twin Lakes Hotel near Tagaytay?
Twin Lakes Hotel near Tagaytay mempunyai 6 tingkat.
Lihat Semua
Lebih Banyak Ulasan Daripada Tetamu Lain di Twin Lakes Hotel near Tagaytay
Penilaian & Ulasan Keseluruhan Twin Lakes Hotel near Tagaytay
Traveloka (45)
Sumber lain (63)
8.2
Sangat Baik
Daripada 63 ulasan
Kebersihan
8.4
Keselesaan Bilik
8.4
Perkhidmatan dan Kemudahan
8.4
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong Twin Lakes Hotel near Tagaytay
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
RACHEL
Rekreasi
10.0
/10
Diulas 18 minggu yang lalu
Expedia Group verified review
Enjoyed our stay inspite of the bad weather
Ruthelma
10.0
/10
Diulas 37 minggu yang lalu
Expedia Group verified review
Great hotel👍
LEVY
Rekreasi dengan Anak
8.0
/10
Diulas 53 minggu yang lalu
Expedia Group verified review
The hotel is clean and our stay was convenient. The view from our room was breathtaking! Their breakfast buffet was excellent. Front desk would have done a better job by explaining about the amenities. We didnt know that breakfast was included. They also didnt know that the spa was closed during our stay which is unfortunate because my wife and sister wanted to pamper themselves that day. The lobby and hallways smelled bad like there’s mold but Im sure that they’ve already addressed this.
Read More
Elizabeth
Rekreasi
10.0
/10
Diulas 61 minggu yang lalu
Expedia Group verified review
Easy and fast check in and check out
Shirley
Rekreasi
8.0
/10
Diulas 99 minggu yang lalu
Expedia Group verified review
At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend.
Read More
Kevin
10.0
/10
Diulas 107 minggu yang lalu
Hotels.com verified review
Beautiful area with amazing views. Great service.
Gladiola
4.0
/10
Diulas 115 minggu yang lalu
Hotels.com verified review
We are not satisfied..
1. Pls improve your food at the cafe
2. The temp in the bathroom are so hard to control.
Jose
Rekreasi Percutian Keluarga
10.0
/10
Diulas 115 minggu yang lalu
Expedia Group verified review
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
Josephine
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 144 minggu yang lalu
Expedia Group verified review
peaceful. relaxing.panoramic view of the surrounding
Stephen
Rakan dan Keluarga
6.0
/10
Diulas 151 minggu yang lalu
Hotels.com verified review
I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working.
Read More
John
Rekreasi Percutian Keluarga
10.0
/10
Diulas 152 minggu yang lalu
Expedia Group verified review
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
Charisse Jen
Rekreasi dengan Anak
10.0
/10
Diulas 191 minggu yang lalu
Expedia Group verified review
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.
Gaspar Jr
8.0
/10
Diulas 206 minggu yang lalu
Hotels.com verified review
Excellent location w marvelous view, clean room and very good service.
Verified traveler
8.0
/10
Diulas 216 minggu yang lalu
Hotels.com verified review
Check-in was chaotic. Published check-in time is 3pm, we got there at 3:30 and yet we still had to wait another hour to be checked in. There were probably 20 other guests crammed together waiting to be checked in and they took more than 5mins each. They said the rooms weren't ready yet but they published that they have a 24hr gap in between guests? We've stayed there twice and the check-in process was bad in both cases.
Their menu for breakfast/restaurant was good but the food was rather cold?
But the place itself is well-maintained and the staff were very attentive. Great location with amazing views. Would still go back, but hopefully they can fix their check-in process and keep their food warm!
Read More
Verified traveler
8.0
/10
Diulas 248 minggu yang lalu
Hotels.com verified review
The place was great though we had things to do for the duration so we were not able to maximize the entirety of the hotel/resort and its facilities. The staff is as friendly as they come - would greet you always and find a way to help you out.
They have very strict safety measures and would require updated COVID testing done - they have a fairly priced testing facility also for a hassle free experience.
Our room was great though there were some nicks - one of the trays of the fridge was cracked, the shower fixture was also removed (couldn't get the rain shower working therefore :( ).
I had never fonded Tagaytay (for the life of me!) and this was the first time I stayed here for some R&R, but staying here and experiencing Twin Lakes Hotel has me considering this as an option for me and my family soon. :)
Thank you all and stay safe.
Read More
Verified traveler
6.0
/10
Diulas 265 minggu yang lalu
Hotels.com verified review
The hotel itself is great, clean and well-maintained with phenomenal mountain and lake views.
The check-in experience was terrible though. We arrived around 5pm and they told us that the room was still not ready. There were other guests who were also told the same, and many were quite frustrated for having to wait a long time already.
On our second day, we asked for the room to be made up and were told that they can only replenish the supplies in the room as health-regulations prevent them from cleaning the rooms mid-stay. When we returned 3 hours later, they still have not replenished the supplies so we've had to call again and wait for another hour.
We had a set breakfast on Sunday and a buffet on Monday, not sure why they were different. We've had to wait for 30mins for the set breakfast too, despite a rather standard/compressed menu options.
We understand that housekeeping and food services could be slower than usual (maybe due to a leaner staff or additional precautions due to the pandemic). I just feel that the delays are way too long and that the staff could do better in managing guest expectations and explaining the situation.
Read More
Verified traveler
8.0
/10
Diulas 265 minggu yang lalu
Hotels.com verified review
Room was great however the staff keeps on coming to our room eventhough we didn't called or requested for anything. Kind of disturbing
Verified traveler
6.0
/10
Diulas 267 minggu yang lalu
Hotels.com verified review
It's a beautiful property. Megaworld was able to get a prime lot which gives its occupants a wonderful view. The building was made to look like a castle. On the surface it looks nice but no effort is needed to see that underneath the surface is poor maintenance, upkeep and cleanliness, and service is not good. Walking around the property you'll find beautiful olants but look where the soil is and you'll find a lot of trash....so sad! When you pay for an expensive room here, just think you're paying for exclusivity (and to be away from other Tagaytay tourists) but not for 5-star service and upkeep.
Read More
Verified traveler
Rakan dan Keluarga
8.0
/10
Diulas 308 minggu yang lalu
Hotels.com verified review
部屋から湖が見え気持ちの良い滞在ができた。その上にあるスタバは歩いていけるので、少し違った風景が見れるし、ソニアガーデンも車で近い。バスタブの湯温は低いことや排水が悪いのか水で濡れてるなどが課題。まぁ、東南アジアでは良いあることですが、価格相応です。
Verified traveler
Rekreasi Percutian Keluarga
4.0
/10
Diulas 310 minggu yang lalu
Expedia Group verified review
Their check in policy of demanding to photocopy the passport of a “foreigner” (would not accept any other government issued IDs i.e. driver’s license) should be reviewed. It is directly an act of racial profiling “foreigners”. Their reason was it is mandated by the DOT which is not true since we just stayed at a high-end resort in Batangas and numerous other 5-star hotels in Manila and they accepted our drivers license as our form of IDs. They were the only one who DEMANDED to photocopy the passport.
Read More
Bilangan ulasan setiap halaman
20
40
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Copyright © 2025 Traveloka. All rights reserved
Penilaian & Ulasan Keseluruhan Twin Lakes Hotel near Tagaytay
Traveloka (45)
Sumber lain (63)
8.2
Sangat Baik
Daripada 63 ulasan
Kebersihan
8.4
Keselesaan Bilik
8.4
Perkhidmatan dan Kemudahan
8.4
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong Twin Lakes Hotel near Tagaytay
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
RACHEL
Rekreasi
10.0
/10
Diulas 18 minggu yang lalu
Expedia Group verified review
Enjoyed our stay inspite of the bad weather
Ruthelma
10.0
/10
Diulas 37 minggu yang lalu
Expedia Group verified review
Great hotel👍
LEVY
Rekreasi dengan Anak
8.0
/10
Diulas 53 minggu yang lalu
Expedia Group verified review
The hotel is clean and our stay was convenient. The view from our room was breathtaking! Their breakfast buffet was excellent. Front desk would have done a better job by explaining about the amenities. We didnt know that breakfast was included. They also didnt know that the spa was closed during our stay which is unfortunate because my wife and sister wanted to pamper themselves that day. The lobby and hallways smelled bad like there’s mold but Im sure that they’ve already addressed this.
Read More
Elizabeth
Rekreasi
10.0
/10
Diulas 61 minggu yang lalu
Expedia Group verified review
Easy and fast check in and check out
Shirley
Rekreasi
8.0
/10
Diulas 99 minggu yang lalu
Expedia Group verified review
At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend.
Read More
Kevin
10.0
/10
Diulas 107 minggu yang lalu
Hotels.com verified review
Beautiful area with amazing views. Great service.
Gladiola
4.0
/10
Diulas 115 minggu yang lalu
Hotels.com verified review
We are not satisfied..
1. Pls improve your food at the cafe
2. The temp in the bathroom are so hard to control.
Jose
Rekreasi Percutian Keluarga
10.0
/10
Diulas 115 minggu yang lalu
Expedia Group verified review
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
Josephine
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 144 minggu yang lalu
Expedia Group verified review
peaceful. relaxing.panoramic view of the surrounding
Stephen
Rakan dan Keluarga
6.0
/10
Diulas 151 minggu yang lalu
Hotels.com verified review
I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working.
Read More
John
Rekreasi Percutian Keluarga
10.0
/10
Diulas 152 minggu yang lalu
Expedia Group verified review
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
Charisse Jen
Rekreasi dengan Anak
10.0
/10
Diulas 191 minggu yang lalu
Expedia Group verified review
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.
Gaspar Jr
8.0
/10
Diulas 206 minggu yang lalu
Hotels.com verified review
Excellent location w marvelous view, clean room and very good service.
Verified traveler
8.0
/10
Diulas 216 minggu yang lalu
Hotels.com verified review
Check-in was chaotic. Published check-in time is 3pm, we got there at 3:30 and yet we still had to wait another hour to be checked in. There were probably 20 other guests crammed together waiting to be checked in and they took more than 5mins each. They said the rooms weren't ready yet but they published that they have a 24hr gap in between guests? We've stayed there twice and the check-in process was bad in both cases.
Their menu for breakfast/restaurant was good but the food was rather cold?
But the place itself is well-maintained and the staff were very attentive. Great location with amazing views. Would still go back, but hopefully they can fix their check-in process and keep their food warm!
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Verified traveler
8.0
/10
Diulas 248 minggu yang lalu
Hotels.com verified review
The place was great though we had things to do for the duration so we were not able to maximize the entirety of the hotel/resort and its facilities. The staff is as friendly as they come - would greet you always and find a way to help you out.
They have very strict safety measures and would require updated COVID testing done - they have a fairly priced testing facility also for a hassle free experience.
Our room was great though there were some nicks - one of the trays of the fridge was cracked, the shower fixture was also removed (couldn't get the rain shower working therefore :( ).
I had never fonded Tagaytay (for the life of me!) and this was the first time I stayed here for some R&R, but staying here and experiencing Twin Lakes Hotel has me considering this as an option for me and my family soon. :)
Thank you all and stay safe.
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Verified traveler
6.0
/10
Diulas 265 minggu yang lalu
Hotels.com verified review
The hotel itself is great, clean and well-maintained with phenomenal mountain and lake views.
The check-in experience was terrible though. We arrived around 5pm and they told us that the room was still not ready. There were other guests who were also told the same, and many were quite frustrated for having to wait a long time already.
On our second day, we asked for the room to be made up and were told that they can only replenish the supplies in the room as health-regulations prevent them from cleaning the rooms mid-stay. When we returned 3 hours later, they still have not replenished the supplies so we've had to call again and wait for another hour.
We had a set breakfast on Sunday and a buffet on Monday, not sure why they were different. We've had to wait for 30mins for the set breakfast too, despite a rather standard/compressed menu options.
We understand that housekeeping and food services could be slower than usual (maybe due to a leaner staff or additional precautions due to the pandemic). I just feel that the delays are way too long and that the staff could do better in managing guest expectations and explaining the situation.
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Verified traveler
8.0
/10
Diulas 265 minggu yang lalu
Hotels.com verified review
Room was great however the staff keeps on coming to our room eventhough we didn't called or requested for anything. Kind of disturbing
Verified traveler
6.0
/10
Diulas 267 minggu yang lalu
Hotels.com verified review
It's a beautiful property. Megaworld was able to get a prime lot which gives its occupants a wonderful view. The building was made to look like a castle. On the surface it looks nice but no effort is needed to see that underneath the surface is poor maintenance, upkeep and cleanliness, and service is not good. Walking around the property you'll find beautiful olants but look where the soil is and you'll find a lot of trash....so sad! When you pay for an expensive room here, just think you're paying for exclusivity (and to be away from other Tagaytay tourists) but not for 5-star service and upkeep.
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Verified traveler
Rakan dan Keluarga
8.0
/10
Diulas 308 minggu yang lalu
Hotels.com verified review
部屋から湖が見え気持ちの良い滞在ができた。その上にあるスタバは歩いていけるので、少し違った風景が見れるし、ソニアガーデンも車で近い。バスタブの湯温は低いことや排水が悪いのか水で濡れてるなどが課題。まぁ、東南アジアでは良いあることですが、価格相応です。
Verified traveler
Rekreasi Percutian Keluarga
4.0
/10
Diulas 310 minggu yang lalu
Expedia Group verified review
Their check in policy of demanding to photocopy the passport of a “foreigner” (would not accept any other government issued IDs i.e. driver’s license) should be reviewed. It is directly an act of racial profiling “foreigners”. Their reason was it is mandated by the DOT which is not true since we just stayed at a high-end resort in Batangas and numerous other 5-star hotels in Manila and they accepted our drivers license as our form of IDs. They were the only one who DEMANDED to photocopy the passport.
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