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타가이타이 근처의 트윈 레이크스 호텔
(Twin Lakes Hotel near Tagaytay)
호텔
8.3
/10
매우 좋음
리뷰 108개
투숙객 후기 및 리뷰
Queen M. P.
9.4
/ 10
휴식을 취하기 정말 좋은 곳이에요! 비 오는 날씨에도 불구하고 온수 수영장은 정말 최고였어요! 😍 조식도 괜찮았어요. 객실은 깨끗하고 넓었어요. 아이들 놀이 공간도 있어요. 전반적으로 정말 최고였어요! 😊
원본 보기
RACHEL
10.0
/ 10
Enjoyed our stay inspite of the bad weather
번역 보기
Elizabeth
10.0
/ 10
Easy and fast check in and check out
번역 보기
Kevin
10.0
/ 10
Beautiful area with amazing views. Great service.
번역 보기
근처 주요 지역
지도 보기
Tagaytay-Nasugbu Highway, 로럴, 타가이타이, 카비테, 필리핀, 4221
주요 시설
자세히 읽기
AC
식당
수영장
24시간 프런트 데스크 운영
주차
엘리베이터
WiFi
자세히 읽기
타가이타이 근처의 트윈 레이크스 호텔에서 이용 가능한 객실을 선택하세요
원하는 조건에 따라 객식을 예약하세요
가격 표시
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Now you can enjoy more benefits, including the option to pay near your stay date!
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걱정 없는 여행을 위한 클린 스테이
표준화된 프로토콜을 통해 건강과 안전이 보장되므로 안심하고 여행을 즐겨보세요.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the country더 알아보기
빈번한 소독
직원이 보건 수칙 교육을 받음
온도 체크
위치 정보
Tagaytay-Nasugbu Highway, 로럴, 타가이타이, 카비테, 필리핀, 4221
더 많은 장소 검색
타가이타이 근처의 트윈 레이크스 호텔 자세히 알아보기
참고: 호텔은 이전에 Twin Lakes Hotel - near Tagaytay이라는 이름으로 운영되었습니다.
위치
Twin Lakes Hotel near Tagaytay은 로럴 지역/도시에 위치해 있습니다.
Twin Lakes Hotel near Tagaytay 소개
비즈니스 행사부터 기업 모임까지 Twin Lakes Hotel near Tagaytay은 귀하와 동료에게 필요한 모든 서비스와 편의 시설을 제공합니다.
행사나 기타 특별한 날을 계획하고 있다면 Twin Lakes Hotel near Tagaytay은 요구 사항에 맞는 크고 잘 갖춰진 연회실을 갖추고 있어 좋은 선택입니다.
가족 휴가에 완벽한 숙박 시설인 Twin Lakes Hotel near Tagaytay에서 온 가족이 즐길 수 있는 다양한 엔터테인먼트 시설을 즐겨보세요.
이 호텔은 로맨틱한 휴식이나 신혼여행을 찾는 커플에게 완벽한 선택입니다. Twin Lakes Hotel near Tagaytay에 머무르며 사랑하는 사람과 잊지 못할 밤을 보내세요.
장기간 체류 계획이 있다면 Twin Lakes Hotel near Tagaytay에 머무르는 것이 적합합니다. 다양한 편의 시설과 훌륭한 서비스 품질을 제공하는 이 숙박 시설은 분명 집처럼 편안함을 느끼게 해 줄 것입니다.
휴가 동안 호화로운 대접을 받고 싶다면 Twin Lakes Hotel near Tagaytay은 완벽한 선택입니다. 최고의 서비스를 누리고 이곳에 머무르며 잊지 못할 휴가를 만들어 보세요.
모든 호텔에서 반려동물을 동반한 손님을 허용하는 것은 아니지만 Twin Lakes Hotel near Tagaytay은 특별 정책으로 귀하의 털복숭이 친구를 환영합니다. 이 반려동물 동반 가능 호텔은 반려동물을 집에 두고 갈 걱정 없이 휴가를 즐길 수 있도록 해줍니다.
모든 필요를 충족시키는 다양한 시설과 함께 독점적인 서비스를 통해 잊지 못할 숙박 경험을 준비하세요.
호텔의 피트니스 센터는 숙박 기간 동안 꼭 방문해야 할 곳입니다.
혼자 여행하든 사랑하는 사람들과 함께 여행하든, 수영장에서 즐겁고 편안한 하루를 보내세요.
최고의 품질의 스파 트리트먼트를 통해 휴식을 취하고 활력을 되찾으세요.
24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.
Twin Lakes Hotel near Tagaytay에서 오직 고객님만을 위해 선사하는 특별한 요리로 특별한 음식을 즐겨보세요.
숙소의 공용 공간에서 Wi-Fi를 이용하여 가족 및 친구와 연락을 유지할 수 있습니다.
Twin Lakes Hotel near Tagaytay은 대부분의 호텔 고객에 따르면 뛰어난 편안함과 훌륭한 서비스를 제공하는 호텔입니다.
호텔 Twin Lakes Hotel near Tagaytay에서 고급스러운 대접과 비교할 수 없는 경험을 즐겨보세요.
타가이타이 근처의 트윈 레이크스 호텔 편의 시설 및 주요 서비스
수영장
피트니스 센터
행사장
공용 공간
로비
음식 및 음료
- AC가 있는 레스토랑
- 단품요리 아침 식사
- 단품요리 저녁 식사
- 단품요리 점심 식사
- 바
- 아침 식사
- 아침 및 저녁 식사
- 아침 및 점심 식사
- 뷔페 아침 식사
- 뷔페 저녁 식사
- 카페
- 유럽식 아침 식사
- 식사 공간
- 풀보드(음료 불포함)
- 풀보드(음료 포함)
- 풀보드(무알콜 음료 포함)
- 갈라 디너
- 하프보드(음료 불포함)
- 무료 아침 식사
- 하프보드(무알콜 음료 포함)
- 따뜻한 아침 식사
- 풀사이드 바
- 세트메뉴 저녁 식사
- 요리 과정을 볼 수 있는 레스토랑
- 스낵
- 식단조절 메뉴
- 와이너리
일반
- 냉방
- 사교댄스
- 연회
- 커넥팅 룸
- 패밀리 룸
- 금연 객실
- 수영장
- 레크리에이션실
- 흡연 구역
- 금연
- 테라스
부대 시설
- 바비큐
- 비치 타월
- 어린이 놀이 공간
- 피트니스 센터
- 노래방
- 마사지
- 야외 수영장
- 수영장 일광욕 의자
- 사우나
- 스파
- 한증탕
공공 시설
- 로비에서 커피/차 제공
- 커피숍
- 엘리베이터
- 식당
- 아침 레스토랑
- 저녁 레스토랑
- 점심 레스토랑
- 룸서비스
- 안전 금고
- 공용 구역 WiFi
객실 내 시설
- 목욕가운
- 욕조
- 케이블 TV
- 책상
- 헤어 드라이어
- 객실 내 금고
- 냉장고
- 별도의 샤워실과 욕조
- 샤워
- TV
호텔 서비스
- 벨보이
- 컨시어지
- 프런트 데스크
- 24시간 리셉션 운영
- 24시간 보안
- 세탁 서비스
- 수하물 보관
- 의료 서비스
- 로비에서 신문 제공
- 웨딩 서비스
접근성
- 장애인용 장비
- 장애인용 욕실
- 장애인용 주차
- 장애인 이용 친화적
- 객실 내 접근성
- 휠체어 이용 가능
교통
- 지역 셔틀
- 지역 셔틀(추가 요금)
- 안전한 주차
- 주차 대행
비즈니스 시설
- 비즈니스 시설
- 회의실
- 회의 시설
- 프로젝터
주변 시설
- ATM/뱅킹
- 식료품점 또는 편의점
- 상점
- 슈퍼마켓
스포츠 및 레크리에이션
- 당구
- 피트니스 센터
- 게임방
어린이 및 반려동물
- 유아용 의자
- 반려동물 허용
- 소형 반려동물 허용
연결성
- 무료 Wifi
- 공용 구역 WiFi(추가 요금)
가족 친화적인 시설
- 어린이 수영장
타가이타이 근처의 트윈 레이크스 호텔 투숙 정책 및 주의 사항
체크인/체크아웃 시간
체크인:
부터 15:00
체크아웃:
이전 12:00
일반 체크인 지침
Guests 18 yrs old to 65 yrs old who are fully vaccinated will no longer be required to present a negative rapid antigen or RT-PCR test results. Vaccination card shall be presented upon check in together with a valid government ID. Individuals of all ages, except those with comorbidities or are currently pregnant, are permitted to go on staycation as per DOT Administrative Order No. 2020-006-A Amenities are open but needs to be schedule to maintain social distancing.
Greetings from Twin Lakes Hotel! Please be advised that there will be a scheduled pool rectification from July 25 to August 17, 2022, hence, the heated infinity pool will not be available to our guests temporarily. We will still be operational on the abovementioned dates. Other facilities such as the Game Room, Kid's Play Area and Gym will remain open, guided with protocols for distancing. We apologize for the inconvenience this may cause. Our team will do our best to make your stay as pleasant as possible. Hoping for your understanding. We will advise you should there be any changes in the pool rectification schedule.
Greetings from Twin Lakes Hotel! Please be advised that there will be a scheduled pool rectification from July 25 to August 17, 2022, hence, the heated infinity pool will not be available to our guests temporarily. We will still be operational on the abovementioned dates. Other facilities such as the Game Room, Kid's Play Area and Gym will remain open, guided with protocols for distancing. We apologize for the inconvenience this may cause. Our team will do our best to make your stay as pleasant as possible. Hoping for your understanding. We will advise you should there be any changes in the pool rectification schedule.
보증금
체크인 시 PHP 2,000.00의 보증금이 필요합니다. 숙박 시설에서는 현금, 직불 카드 또는 신용 카드를 받습니다.
모두 읽기
일반 정보
인기 부대 시설 | AC, 식당, 수영장, 24시간 프런트 데스크 운영, 주차, 엘리베이터, WiFi |
체크인/체크아웃 시간 | 15:00부터 - 12:00까지 |
아침 식사 제공 여부 | 네, 호텔에는 아침 식사를 제공하는 객실이 있습니다. |
타가이타이 근처의 트윈 레이크스 호텔에서 이용 가능 객실 | 121 |
타가이타이 근처의 트윈 레이크스 호텔의 층수 | 6 |
타가이타이 근처의 트윈 레이크스 호텔 객실 내 편의 시설 | AC가 있는 레스토랑, 단품요리 아침 식사, 단품요리 저녁 식사, 단품요리 점심 식사, 바 |
타가이타이 근처의 트윈 레이크스 호텔 에서 자주 묻는 질문
타가이타이 근처의 트윈 레이크스 호텔에서 어떤 시설을 이용할 수 있나요?
타가이타이 근처의 트윈 레이크스 호텔에는 AC, 식당, 수영장, 24시간 프런트 데스크 운영, 주차, 엘리베이터, WiFi 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
타가이타이 근처의 트윈 레이크스 호텔의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
타가이타이 근처의 트윈 레이크스 호텔의 표준 체크인 시간은 부터 15:00부터입니다. 가장 늦은 체크아웃 시간은 이전 12:00입니다
타가이타이 근처의 트윈 레이크스 호텔 아침 식사를 제공하나요?
예, 타가이타이 근처의 트윈 레이크스 호텔는 아침 식사를 제공합니다. 단, 아침이 포함된 객실을 선택해야 하며, 아침이 포함되지 않은 객실을 예약할 경우에는 추가 요금을 지불해야 합니다.
타가이타이 근처의 트윈 레이크스 호텔의 별점은 어떻게 되나요?
타가이타이 근처의 트윈 레이크스 호텔은 4.0성급 호텔입니다.
타가이타이 근처의 트윈 레이크스 호텔은 총 몇 층으로 되어 있나요?
타가이타이 근처의 트윈 레이크스 호텔은 총 6층으로 구성되어 있습니다.
모두 보기
더 많은 타가이타이 근처의 트윈 레이크스 호텔 고객 후기
고객 평가 및 리뷰 Twin Lakes Hotel near Tagaytay
트래블로카 (45)
기타 소스 (63)
8.2
매우 좋음
63개 리뷰에서
청결
8.4
편안함
8.4
서비스
8.4
정렬 기준
가장 관련성 높은
선호 사항
기본
실제 이용 고객 리뷰 Twin Lakes Hotel near Tagaytay
페이지당 리뷰 수
20
40
상위 리뷰
RACHEL
여가
10.0
/10
18주 전에 리뷰함
Expedia Group verified review
Enjoyed our stay inspite of the bad weather
Ruthelma
10.0
/10
37주 전에 리뷰함
Expedia Group verified review
Great hotel👍
LEVY
여가 아이와 함께
8.0
/10
53주 전에 리뷰함
Expedia Group verified review
The hotel is clean and our stay was convenient. The view from our room was breathtaking! Their breakfast buffet was excellent. Front desk would have done a better job by explaining about the amenities. We didnt know that breakfast was included. They also didnt know that the spa was closed during our stay which is unfortunate because my wife and sister wanted to pamper themselves that day. The lobby and hallways smelled bad like there’s mold but Im sure that they’ve already addressed this.
자세히 읽기
Elizabeth
여가
10.0
/10
61주 전에 리뷰함
Expedia Group verified review
Easy and fast check in and check out
Shirley
여가
8.0
/10
99주 전에 리뷰함
Expedia Group verified review
At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend.
자세히 읽기
Kevin
10.0
/10
107주 전에 리뷰함
Hotels.com verified review
Beautiful area with amazing views. Great service.
Gladiola
4.0
/10
115주 전에 리뷰함
Hotels.com verified review
We are not satisfied..
1. Pls improve your food at the cafe
2. The temp in the bathroom are so hard to control.
Jose
여가 가족 휴가
10.0
/10
115주 전에 리뷰함
Expedia Group verified review
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
Josephine
비즈니스 및 여가 가족 휴가
10.0
/10
144주 전에 리뷰함
Expedia Group verified review
peaceful. relaxing.panoramic view of the surrounding
Stephen
친구 및 가족
6.0
/10
151주 전에 리뷰함
Hotels.com verified review
I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working.
자세히 읽기
John
여가 가족 휴가
10.0
/10
152주 전에 리뷰함
Expedia Group verified review
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
Charisse Jen
여가 아이와 함께
10.0
/10
191주 전에 리뷰함
Expedia Group verified review
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.
Gaspar Jr
8.0
/10
206주 전에 리뷰함
Hotels.com verified review
Excellent location w marvelous view, clean room and very good service.
Verified traveler
8.0
/10
216주 전에 리뷰함
Hotels.com verified review
Check-in was chaotic. Published check-in time is 3pm, we got there at 3:30 and yet we still had to wait another hour to be checked in. There were probably 20 other guests crammed together waiting to be checked in and they took more than 5mins each. They said the rooms weren't ready yet but they published that they have a 24hr gap in between guests? We've stayed there twice and the check-in process was bad in both cases.
Their menu for breakfast/restaurant was good but the food was rather cold?
But the place itself is well-maintained and the staff were very attentive. Great location with amazing views. Would still go back, but hopefully they can fix their check-in process and keep their food warm!
자세히 읽기
Verified traveler
8.0
/10
248주 전에 리뷰함
Hotels.com verified review
The place was great though we had things to do for the duration so we were not able to maximize the entirety of the hotel/resort and its facilities. The staff is as friendly as they come - would greet you always and find a way to help you out.
They have very strict safety measures and would require updated COVID testing done - they have a fairly priced testing facility also for a hassle free experience.
Our room was great though there were some nicks - one of the trays of the fridge was cracked, the shower fixture was also removed (couldn't get the rain shower working therefore :( ).
I had never fonded Tagaytay (for the life of me!) and this was the first time I stayed here for some R&R, but staying here and experiencing Twin Lakes Hotel has me considering this as an option for me and my family soon. :)
Thank you all and stay safe.
자세히 읽기
Verified traveler
6.0
/10
265주 전에 리뷰함
Hotels.com verified review
The hotel itself is great, clean and well-maintained with phenomenal mountain and lake views.
The check-in experience was terrible though. We arrived around 5pm and they told us that the room was still not ready. There were other guests who were also told the same, and many were quite frustrated for having to wait a long time already.
On our second day, we asked for the room to be made up and were told that they can only replenish the supplies in the room as health-regulations prevent them from cleaning the rooms mid-stay. When we returned 3 hours later, they still have not replenished the supplies so we've had to call again and wait for another hour.
We had a set breakfast on Sunday and a buffet on Monday, not sure why they were different. We've had to wait for 30mins for the set breakfast too, despite a rather standard/compressed menu options.
We understand that housekeeping and food services could be slower than usual (maybe due to a leaner staff or additional precautions due to the pandemic). I just feel that the delays are way too long and that the staff could do better in managing guest expectations and explaining the situation.
자세히 읽기
Verified traveler
8.0
/10
265주 전에 리뷰함
Hotels.com verified review
Room was great however the staff keeps on coming to our room eventhough we didn't called or requested for anything. Kind of disturbing
Verified traveler
6.0
/10
267주 전에 리뷰함
Hotels.com verified review
It's a beautiful property. Megaworld was able to get a prime lot which gives its occupants a wonderful view. The building was made to look like a castle. On the surface it looks nice but no effort is needed to see that underneath the surface is poor maintenance, upkeep and cleanliness, and service is not good. Walking around the property you'll find beautiful olants but look where the soil is and you'll find a lot of trash....so sad! When you pay for an expensive room here, just think you're paying for exclusivity (and to be away from other Tagaytay tourists) but not for 5-star service and upkeep.
자세히 읽기
Verified traveler
친구 및 가족
8.0
/10
308주 전에 리뷰함
Hotels.com verified review
部屋から湖が見え気持ちの良い滞在ができた。その上にあるスタバは歩いていけるので、少し違った風景が見れるし、ソニアガーデンも車で近い。バスタブの湯温は低いことや排水が悪いのか水で濡れてるなどが課題。まぁ、東南アジアでは良いあることですが、価格相応です。
Verified traveler
여가 가족 휴가
4.0
/10
310주 전에 리뷰함
Expedia Group verified review
Their check in policy of demanding to photocopy the passport of a “foreigner” (would not accept any other government issued IDs i.e. driver’s license) should be reviewed. It is directly an act of racial profiling “foreigners”. Their reason was it is mandated by the DOT which is not true since we just stayed at a high-end resort in Batangas and numerous other 5-star hotels in Manila and they accepted our drivers license as our form of IDs. They were the only one who DEMANDED to photocopy the passport.
자세히 읽기
페이지당 리뷰 수
20
40
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고객 평가 및 리뷰 Twin Lakes Hotel near Tagaytay
트래블로카 (45)
기타 소스 (63)
8.2
매우 좋음
63개 리뷰에서
청결
8.4
편안함
8.4
서비스
8.4
정렬 기준
가장 관련성 높은
선호 사항
기본
실제 이용 고객 리뷰 Twin Lakes Hotel near Tagaytay
페이지당 리뷰 수
20
40
상위 리뷰
RACHEL
여가
10.0
/10
18주 전에 리뷰함
Expedia Group verified review
Enjoyed our stay inspite of the bad weather
Ruthelma
10.0
/10
37주 전에 리뷰함
Expedia Group verified review
Great hotel👍
LEVY
여가 아이와 함께
8.0
/10
53주 전에 리뷰함
Expedia Group verified review
The hotel is clean and our stay was convenient. The view from our room was breathtaking! Their breakfast buffet was excellent. Front desk would have done a better job by explaining about the amenities. We didnt know that breakfast was included. They also didnt know that the spa was closed during our stay which is unfortunate because my wife and sister wanted to pamper themselves that day. The lobby and hallways smelled bad like there’s mold but Im sure that they’ve already addressed this.
자세히 읽기
Elizabeth
여가
10.0
/10
61주 전에 리뷰함
Expedia Group verified review
Easy and fast check in and check out
Shirley
여가
8.0
/10
99주 전에 리뷰함
Expedia Group verified review
At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend.
자세히 읽기
Kevin
10.0
/10
107주 전에 리뷰함
Hotels.com verified review
Beautiful area with amazing views. Great service.
Gladiola
4.0
/10
115주 전에 리뷰함
Hotels.com verified review
We are not satisfied..
1. Pls improve your food at the cafe
2. The temp in the bathroom are so hard to control.
Jose
여가 가족 휴가
10.0
/10
115주 전에 리뷰함
Expedia Group verified review
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
Josephine
비즈니스 및 여가 가족 휴가
10.0
/10
144주 전에 리뷰함
Expedia Group verified review
peaceful. relaxing.panoramic view of the surrounding
Stephen
친구 및 가족
6.0
/10
151주 전에 리뷰함
Hotels.com verified review
I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working.
자세히 읽기
John
여가 가족 휴가
10.0
/10
152주 전에 리뷰함
Expedia Group verified review
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
Charisse Jen
여가 아이와 함께
10.0
/10
191주 전에 리뷰함
Expedia Group verified review
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.
Gaspar Jr
8.0
/10
206주 전에 리뷰함
Hotels.com verified review
Excellent location w marvelous view, clean room and very good service.
Verified traveler
8.0
/10
216주 전에 리뷰함
Hotels.com verified review
Check-in was chaotic. Published check-in time is 3pm, we got there at 3:30 and yet we still had to wait another hour to be checked in. There were probably 20 other guests crammed together waiting to be checked in and they took more than 5mins each. They said the rooms weren't ready yet but they published that they have a 24hr gap in between guests? We've stayed there twice and the check-in process was bad in both cases.
Their menu for breakfast/restaurant was good but the food was rather cold?
But the place itself is well-maintained and the staff were very attentive. Great location with amazing views. Would still go back, but hopefully they can fix their check-in process and keep their food warm!
자세히 읽기
Verified traveler
8.0
/10
248주 전에 리뷰함
Hotels.com verified review
The place was great though we had things to do for the duration so we were not able to maximize the entirety of the hotel/resort and its facilities. The staff is as friendly as they come - would greet you always and find a way to help you out.
They have very strict safety measures and would require updated COVID testing done - they have a fairly priced testing facility also for a hassle free experience.
Our room was great though there were some nicks - one of the trays of the fridge was cracked, the shower fixture was also removed (couldn't get the rain shower working therefore :( ).
I had never fonded Tagaytay (for the life of me!) and this was the first time I stayed here for some R&R, but staying here and experiencing Twin Lakes Hotel has me considering this as an option for me and my family soon. :)
Thank you all and stay safe.
자세히 읽기
Verified traveler
6.0
/10
265주 전에 리뷰함
Hotels.com verified review
The hotel itself is great, clean and well-maintained with phenomenal mountain and lake views.
The check-in experience was terrible though. We arrived around 5pm and they told us that the room was still not ready. There were other guests who were also told the same, and many were quite frustrated for having to wait a long time already.
On our second day, we asked for the room to be made up and were told that they can only replenish the supplies in the room as health-regulations prevent them from cleaning the rooms mid-stay. When we returned 3 hours later, they still have not replenished the supplies so we've had to call again and wait for another hour.
We had a set breakfast on Sunday and a buffet on Monday, not sure why they were different. We've had to wait for 30mins for the set breakfast too, despite a rather standard/compressed menu options.
We understand that housekeeping and food services could be slower than usual (maybe due to a leaner staff or additional precautions due to the pandemic). I just feel that the delays are way too long and that the staff could do better in managing guest expectations and explaining the situation.
자세히 읽기
Verified traveler
8.0
/10
265주 전에 리뷰함
Hotels.com verified review
Room was great however the staff keeps on coming to our room eventhough we didn't called or requested for anything. Kind of disturbing
Verified traveler
6.0
/10
267주 전에 리뷰함
Hotels.com verified review
It's a beautiful property. Megaworld was able to get a prime lot which gives its occupants a wonderful view. The building was made to look like a castle. On the surface it looks nice but no effort is needed to see that underneath the surface is poor maintenance, upkeep and cleanliness, and service is not good. Walking around the property you'll find beautiful olants but look where the soil is and you'll find a lot of trash....so sad! When you pay for an expensive room here, just think you're paying for exclusivity (and to be away from other Tagaytay tourists) but not for 5-star service and upkeep.
자세히 읽기
Verified traveler
친구 및 가족
8.0
/10
308주 전에 리뷰함
Hotels.com verified review
部屋から湖が見え気持ちの良い滞在ができた。その上にあるスタバは歩いていけるので、少し違った風景が見れるし、ソニアガーデンも車で近い。バスタブの湯温は低いことや排水が悪いのか水で濡れてるなどが課題。まぁ、東南アジアでは良いあることですが、価格相応です。
Verified traveler
여가 가족 휴가
4.0
/10
310주 전에 리뷰함
Expedia Group verified review
Their check in policy of demanding to photocopy the passport of a “foreigner” (would not accept any other government issued IDs i.e. driver’s license) should be reviewed. It is directly an act of racial profiling “foreigners”. Their reason was it is mandated by the DOT which is not true since we just stayed at a high-end resort in Batangas and numerous other 5-star hotels in Manila and they accepted our drivers license as our form of IDs. They were the only one who DEMANDED to photocopy the passport.
자세히 읽기
페이지당 리뷰 수
20
40