Hotel AF Valle Orotava

Det mesta var väldigt bra. Det enda negativa var att frukosten var ganska dålig och gymmet var inte alls bra. Väldigt lite utrustning i splog kvalitet samt en död kackerlacka på golvet. I övrigt väldigt nöjd med allt, rummen var bra och fräscha, rooftoppoolerna var trevliga.

Very nice hotel!

Some confusion with the description of the room on the website but this does not reflect on the hotel. Very friendly staff, comfortable beds. More fresh fruit and gluten free options at breakfast, packaged individual yogurt vs the community bowls would have been more sanitary and an improvement. I did not use the pool or other facilities so can not comment. Very good location.

The hotel is nice, well located and helpful staff.

Todo bien,como siempre

Hotel was good all round.

Nice hotel staff were lovely however very noisy road outside therefore got very little sleep. Almost no parking around the hotel and pool was very cold.

Perfect Location for transport around the island also in the centre of Puerto de la Cruz as soon as you come out everything is walking distance. Breakfast is Served Daily and complimentary, also a Spa and Rooftop Deck with bar and 2 pools.

My wife and I stayed here for two nights on a half-board basis. Check-in was fast and efficient and we were given room 303. The room was adequately furnished, with sufficient hanging/shelf space and (free) safe though the wardrobe had no door. There was a small minibar/fridge and kettle. Cups, glasses, tea, coffee and sugar were provided but no milk/creamer and the hot drink supplies were not replenished. The beds were comfortable but the sheets were not really big enough to tuck under the matress, so they had the tendancy to come away in the night. The tv had a number of channels that could be tuned to English language. The wifi was good. We found the food had improved since our last stay although even though we eat early and were one of the first people down at dinner, the food was already tepid and we had to use the microwave. It was disappointing to find that the sunbeds had still not been replaced despite the management being aware of the problem since March. The main issue with this hotel is the bathrooms.When the hotel was renovated in 2021, they chose to install glass cubicles as bathrooms. These offer no privacy and anyone using the toilet can be seen from the bedroom, hall and even from a person sitting on the bed (as the full-length mirror is poorly positioned) which is rather disconcerting. Management have been aware of the situation since the renovation. The problem could easily (and cheaply) be solved simply by using some stick-on, vinyl frosted panels.

El hotel está muy limpio y cuidado. Muy cerca a pie del centro de Puerto de la Cruz

Good location. Hotel was clean and had comfortable beds.

Absolutely Beautiful hotel couldn’t ask for anything more

Overall the stay was good and it gives us exactly what we’re looking for. The only negative thing was the treatment from a receptionist who was rude because we left our room 30’ later than the checkout time without considering that the last night the clock went forward and the alarm didn’t ring.

Perfecto todo

We had a lovely stay for 2 nights. The reception staff were exceptionally helpful, they even sent a member of staff with my husband to sort out our tickets at the bus station! Very modern hotel in a great location, short walk to bus station and sea front and lots of bars/restaurants close by, huge rooftop area with bar, pools and sunbathing areas with fantastic views, would recommend!😎

La ducha es muy abierta y se sale el agua por todo el baño ya que esta al mismo nivel del resto. El spa es muy pequeño y la zona de masaje no esta muy aislada, eso si las chicas del spa muy atentas y el masaje increible.

Everything clean and modern looking. Staff are so helpful. Breakfast covers all options

The property is not a 4 star property. It is clean but somewhat bland. The rooms look like hospital rooms. I would give the hotel a 3 Star rating. However, it is located close to many shops, restaurants, etc.

Centrally and clean.

Frukost var bra men lokalen är inte trevlig. Ingen ljuddämpning och stark arbetsbelysning. Middag serveras även i denna lokal, otroligt. Undvik hyrbil då parkering saknas helt i området. Övrigt så är hotellet OK.