Hotel AF Valle Orotava

Hotels
8.2
/10
Very Good
136 reviews

What Guests Say About Their Stay

Helen Jane

10.0
/ 10
This hotel is perfectly positioned in PDLC near to amenities & the centre of town. Stunning views to Teide. Also it’s right next to the bus station which makes it easy to get around the island. The staff here are very friendly & helpful & always take the time to chat to you - their language skills are excellent. The food in the restaurant is excellent quality at both breakfast & dinner with plenty of choice and well presented. The new spa is a welcome addition & reasonably priced. The rooftop pools are refreshing and not too hot: it’s nice to swim in a saltwater pool without the overpowering smell of chlorine. Beds very comfortable & clean. A note to future guests: the former bus station to the side of the hotel has been vacant for many years but is due to be demolished & replaced with a commercial/public space in the next 2 years. This will inevitably be noisy & disruptive during the process so I would make sure to check the progress of the project before booking. Overall this will be a large improvement when completed though. My only very minor gripes are that there’s no milk provided with the tea & coffee in the rooms; for evening dinner there is no free drink option (eg tap water) or coffee/tea available; and that on a couple of occasions the food was incorrectly labelled in the buffet restaurant with the wrong nutritional information, so those with allergies do need to be extra careful. The hotel in general was excellent and I’d recommend it to anyone visiting PDLC.

Joyonna

10.0
/ 10
Perfect Location for transport around the island also in the centre of Puerto de la Cruz as soon as you come out everything is walking distance. Breakfast is Served Daily and complimentary, also a Spa and Rooftop Deck with bar and 2 pools.

Jayne

10.0
/ 10
We had a lovely stay for 2 nights. The reception staff were exceptionally helpful, they even sent a member of staff with my husband to sort out our tickets at the bus station! Very modern hotel in a great location, short walk to bus station and sea front and lots of bars/restaurants close by, huge rooftop area with bar, pools and sunbathing areas with fantastic views, would recommend!😎
In the Area
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C/ Cupido 12, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Near Plaza del Charco
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What's around Hotel AF Valle Orotava

C/ Cupido 12, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400
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Lobby Hotel AF Valle Orotava
Exterior 2 Hotel AF Valle Orotava

Discover More About Hotel AF Valle Orotava

General


Near Plaza del Charco

Location


With a stay at Hotel AF Valle Orotava, you'll be centrally located in Puerto de la Cruz, just a 5-minute walk from Plaza del Charco and 6 minutes by foot from Tenerife Beaches. This hotel is 16.7 mi (26.9 km) from Teide National Park and 0.2 mi (0.3 km) from Timanfaya Theater.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Timanfaya Theater - 0.3 km / 0.2 mi
Puerto de la Cruz Archaeological Museum - 0.4 km / 0.2 mi
La Vola - 0.4 km / 0.2 mi
Plaza del Charco - 0.4 km / 0.2 mi
San Juan Church - 0.4 km / 0.3 mi
Playa del Muelle - 0.5 km / 0.3 mi
Tenerife Beaches - 0.5 km / 0.3 mi
Eduardo Westerdahl Museum of Contemporary Art - 0.5 km / 0.3 mi
Dock of Puerto de la Cruz - 0.6 km / 0.4 mi
Church of Nuestra Senora de la Pena de Francia - 0.6 km / 0.4 mi
San Telmo Promenade - 0.6 km / 0.4 mi
Puerto de la Cruz Town Hall - 0.7 km / 0.4 mi
San Felipe Castle - 0.8 km / 0.5 mi
Playa de San Telmo - 0.8 km / 0.5 mi
Garden Beach - 0.8 km / 0.5 mi

The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 28.5 km / 17.7 mi
Tenerife South Airport (TFS) - 92.3 km / 57.3 mi

Facilities


Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Dining


Stop by the hotel's restaurant for dinner, or grab snacks at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.

Rooms


Make yourself at home in one of the 215 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and bidets. Conveniences include safes and electric kettles, as well as phones with free local calls.

All facilities in Hotel AF Valle Orotava

Bar, Cafe and Lounge Hotel AF Valle Orotava
Bar, Cafe and Lounge
Swimming Pool Hotel AF Valle Orotava
Swimming Pool
Fitness Center Hotel AF Valle Orotava
Fitness Center
Common Space Hotel AF Valle Orotava
Common Space
Lobby Hotel AF Valle Orotava
Lobby

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Rooftop terrace
  • Terrace

Transportation

  • Storage

Things to Do

  • Sun loungers

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hotel AF Valle Orotava

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, LGBTQIA+ friendly, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Hotel AF Valle Orotava
215
Number of floors in Hotel AF Valle Orotava
6
Another facilities in Hotel AF Valle Orotava
Smoke-free area, Safety deposit box, Rooftop terrace, Terrace, Storage

Frequently asked question in Hotel AF Valle Orotava

What are available facilities at Hotel AF Valle Orotava?
There are top facilites at Hotel AF Valle Orotava such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel AF Valle Orotava?
The standard check-in time at Hotel AF Valle Orotava is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel AF Valle Orotava
Hotel AF Valle Orotava has a 4.0-star rating.
How many floors does Hotel AF Valle Orotava have?
Hotel AF Valle Orotava has 6.
How many rooms are available at Hotel AF Valle Orotava
Hotel AF Valle Orotava has 215.
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More Reviews from Other Guests in Hotel AF Valle Orotava

8.2
Very Good
From 136 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel AF Valle Orotava

Number of reviews per page
20
40
Top reviews
Helen Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is perfectly positioned in PDLC near to amenities & the centre of town. Stunning views to Teide. Also it’s right next to the bus station which makes it easy to get around the island. The staff here are very friendly & helpful & always take the time to chat to you - their language skills are excellent. The food in the restaurant is excellent quality at both breakfast & dinner with plenty of choice and well presented. The new spa is a welcome addition & reasonably priced. The rooftop pools are refreshing and not too hot: it’s nice to swim in a saltwater pool without the overpowering smell of chlorine. Beds very comfortable & clean. A note to future guests: the former bus station to the side of the hotel has been vacant for many years but is due to be demolished & replaced with a commercial/public space in the next 2 years. This will inevitably be noisy & disruptive during the process so I would make sure to check the progress of the project before booking. Overall this will be a large improvement when completed though. My only very minor gripes are that there’s no milk provided with the tea & coffee in the rooms; for evening dinner there is no free drink option (eg tap water) or coffee/tea available; and that on a couple of occasions the food was incorrectly labelled in the buffet restaurant with the wrong nutritional information, so those with allergies do need to be extra careful. The hotel in general was excellent and I’d recommend it to anyone visiting PDLC.
Read More
Thomas
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Terrible customer service
Jennifer
icon-
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Some confusion with the description of the room on the website but this does not reflect on the hotel. Very friendly staff, comfortable beds. More fresh fruit and gluten free options at breakfast, packaged individual yogurt vs the community bowls would have been more sanitary and an improvement. I did not use the pool or other facilities so can not comment. Very good location.
Read More
Veronica
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The hotel is nice, well located and helpful staff.
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Hotel was good all round.
Steven le
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Nice hotel staff were lovely however very noisy road outside therefore got very little sleep. Almost no parking around the hotel and pool was very cold.
Joyonna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Perfect Location for transport around the island also in the centre of Puerto de la Cruz as soon as you come out everything is walking distance. Breakfast is Served Daily and complimentary, also a Spa and Rooftop Deck with bar and 2 pools.
DAVID
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

My wife and I stayed here for two nights on a half-board basis. Check-in was fast and efficient and we were given room 303. The room was adequately furnished, with sufficient hanging/shelf space and (free) safe though the wardrobe had no door. There was a small minibar/fridge and kettle. Cups, glasses, tea, coffee and sugar were provided but no milk/creamer and the hot drink supplies were not replenished. The beds were comfortable but the sheets were not really big enough to tuck under the matress, so they had the tendancy to come away in the night. The tv had a number of channels that could be tuned to English language. The wifi was good. We found the food had improved since our last stay although even though we eat early and were one of the first people down at dinner, the food was already tepid and we had to use the microwave. It was disappointing to find that the sunbeds had still not been replaced despite the management being aware of the problem since March. The main issue with this hotel is the bathrooms.When the hotel was renovated in 2021, they chose to install glass cubicles as bathrooms. These offer no privacy and anyone using the toilet can be seen from the bedroom, hall and even from a person sitting on the bed (as the full-length mirror is poorly positioned) which is rather disconcerting. Management have been aware of the situation since the renovation. The problem could easily (and cheaply) be solved simply by using some stick-on, vinyl frosted panels.
Read More
Tracey Elizabeth
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Absolutely Beautiful hotel couldn’t ask for anything more
Sergio
icon-with Partner
with Partner
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Overall the stay was good and it gives us exactly what we’re looking for. The only negative thing was the treatment from a receptionist who was rude because we left our room 30’ later than the checkout time without considering that the last night the clock went forward and the alarm didn’t ring.
Jayne
icon-with Partner
with Partner
10.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

We had a lovely stay for 2 nights. The reception staff were exceptionally helpful, they even sent a member of staff with my husband to sort out our tickets at the bus station! Very modern hotel in a great location, short walk to bus station and sea front and lots of bars/restaurants close by, huge rooftop area with bar, pools and sunbathing areas with fantastic views, would recommend!😎
Read More
Geoffrey
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Everything clean and modern looking. Staff are so helpful. Breakfast covers all options
Denis
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The property is not a 4 star property. It is clean but somewhat bland. The rooms look like hospital rooms. I would give the hotel a 3 Star rating. However, it is located close to many shops, restaurants, etc.
Padraig
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Centrally and clean.
Liam
icon-Business
Business
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Highly recommended
Mr d
icon-
10.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

arrived around 1pm but room ready and key issued by friendly, efficient and smart receptionist. room renovated recently was fab with great balcony and views of sea and top of Teide. not noisy surprisingly as glass balcony edge seemed to reflect street hubbub, even when rubbish cart arrived.(note that, although the rooms, reception, pool area and bar were finished to a high standard the building structure showed wear in certain places like balcony ceiling which was in a poor state- small but not irrelevant point!). brekky and dinner of high standard wit lots of choice and quality ingredients. one bad point to note that I was surprised to be able to use bedchairs on roof terrace as it was sunny and warm most days but these were wicker construction with no padding and very uncomfortable to lay on. however hotel totally recommended
Read More
Gill
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

This hotel has obviously had a refit since covid struck and is now an exceptional place. Very clean and tidy, staff friendly and breakfast buffet was amazing, I was unfortunately ill during our stay (nothing to do with the Hotel ) and the management were wonderful, if i needed anything just to call down to reception. Its lication is right in the centre were everything happens and 2 rooftop swimming pools complete it perfectly, will definitely be back
Read More
Dawn
icon-with Partner
with Partner
8.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

Good hotel, modern and in good location to the old part of puerto de la cruz. Lots of space on the roof terrace with the 2 pools.
Stefan
icon-
10.0
/10
Reviewed 214 week(s) ago

Hotels.com verified review

One of the best hotels in Puerto de la Cruz, perfect location and very good standard! All staff is super nice!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

The hotel has been recently renovated thus everything is well maintained. Since The pool is only open until 6pm we could not take advantage of it as we usually arrived back to the hotel only past 6pm after touring around. It would be nice to have extended hours. Also some kind of blinds will be helpful to create some privacy since the modern bathroom has glass instead of wall. Breakfast buffet had a great variety of items and plenty full.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel AF Valle Orotava

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 136 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel AF Valle Orotava

Number of reviews per page
20
40
Top reviews
Helen Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is perfectly positioned in PDLC near to amenities & the centre of town. Stunning views to Teide. Also it’s right next to the bus station which makes it easy to get around the island. The staff here are very friendly & helpful & always take the time to chat to you - their language skills are excellent. The food in the restaurant is excellent quality at both breakfast & dinner with plenty of choice and well presented. The new spa is a welcome addition & reasonably priced. The rooftop pools are refreshing and not too hot: it’s nice to swim in a saltwater pool without the overpowering smell of chlorine. Beds very comfortable & clean. A note to future guests: the former bus station to the side of the hotel has been vacant for many years but is due to be demolished & replaced with a commercial/public space in the next 2 years. This will inevitably be noisy & disruptive during the process so I would make sure to check the progress of the project before booking. Overall this will be a large improvement when completed though. My only very minor gripes are that there’s no milk provided with the tea & coffee in the rooms; for evening dinner there is no free drink option (eg tap water) or coffee/tea available; and that on a couple of occasions the food was incorrectly labelled in the buffet restaurant with the wrong nutritional information, so those with allergies do need to be extra careful. The hotel in general was excellent and I’d recommend it to anyone visiting PDLC.
Read More
Thomas
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Terrible customer service
Jennifer
icon-
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Some confusion with the description of the room on the website but this does not reflect on the hotel. Very friendly staff, comfortable beds. More fresh fruit and gluten free options at breakfast, packaged individual yogurt vs the community bowls would have been more sanitary and an improvement. I did not use the pool or other facilities so can not comment. Very good location.
Read More
Veronica
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The hotel is nice, well located and helpful staff.
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Hotel was good all round.
Steven le
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Nice hotel staff were lovely however very noisy road outside therefore got very little sleep. Almost no parking around the hotel and pool was very cold.
Joyonna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Perfect Location for transport around the island also in the centre of Puerto de la Cruz as soon as you come out everything is walking distance. Breakfast is Served Daily and complimentary, also a Spa and Rooftop Deck with bar and 2 pools.
DAVID
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

My wife and I stayed here for two nights on a half-board basis. Check-in was fast and efficient and we were given room 303. The room was adequately furnished, with sufficient hanging/shelf space and (free) safe though the wardrobe had no door. There was a small minibar/fridge and kettle. Cups, glasses, tea, coffee and sugar were provided but no milk/creamer and the hot drink supplies were not replenished. The beds were comfortable but the sheets were not really big enough to tuck under the matress, so they had the tendancy to come away in the night. The tv had a number of channels that could be tuned to English language. The wifi was good. We found the food had improved since our last stay although even though we eat early and were one of the first people down at dinner, the food was already tepid and we had to use the microwave. It was disappointing to find that the sunbeds had still not been replaced despite the management being aware of the problem since March. The main issue with this hotel is the bathrooms.When the hotel was renovated in 2021, they chose to install glass cubicles as bathrooms. These offer no privacy and anyone using the toilet can be seen from the bedroom, hall and even from a person sitting on the bed (as the full-length mirror is poorly positioned) which is rather disconcerting. Management have been aware of the situation since the renovation. The problem could easily (and cheaply) be solved simply by using some stick-on, vinyl frosted panels.
Read More
Tracey Elizabeth
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Absolutely Beautiful hotel couldn’t ask for anything more
Sergio
icon-with Partner
with Partner
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Overall the stay was good and it gives us exactly what we’re looking for. The only negative thing was the treatment from a receptionist who was rude because we left our room 30’ later than the checkout time without considering that the last night the clock went forward and the alarm didn’t ring.
Jayne
icon-with Partner
with Partner
10.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

We had a lovely stay for 2 nights. The reception staff were exceptionally helpful, they even sent a member of staff with my husband to sort out our tickets at the bus station! Very modern hotel in a great location, short walk to bus station and sea front and lots of bars/restaurants close by, huge rooftop area with bar, pools and sunbathing areas with fantastic views, would recommend!😎
Read More
Geoffrey
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Everything clean and modern looking. Staff are so helpful. Breakfast covers all options
Denis
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The property is not a 4 star property. It is clean but somewhat bland. The rooms look like hospital rooms. I would give the hotel a 3 Star rating. However, it is located close to many shops, restaurants, etc.
Padraig
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Centrally and clean.
Liam
icon-Business
Business
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Highly recommended
Mr d
icon-
10.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

arrived around 1pm but room ready and key issued by friendly, efficient and smart receptionist. room renovated recently was fab with great balcony and views of sea and top of Teide. not noisy surprisingly as glass balcony edge seemed to reflect street hubbub, even when rubbish cart arrived.(note that, although the rooms, reception, pool area and bar were finished to a high standard the building structure showed wear in certain places like balcony ceiling which was in a poor state- small but not irrelevant point!). brekky and dinner of high standard wit lots of choice and quality ingredients. one bad point to note that I was surprised to be able to use bedchairs on roof terrace as it was sunny and warm most days but these were wicker construction with no padding and very uncomfortable to lay on. however hotel totally recommended
Read More
Gill
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

This hotel has obviously had a refit since covid struck and is now an exceptional place. Very clean and tidy, staff friendly and breakfast buffet was amazing, I was unfortunately ill during our stay (nothing to do with the Hotel ) and the management were wonderful, if i needed anything just to call down to reception. Its lication is right in the centre were everything happens and 2 rooftop swimming pools complete it perfectly, will definitely be back
Read More
Dawn
icon-with Partner
with Partner
8.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

Good hotel, modern and in good location to the old part of puerto de la cruz. Lots of space on the roof terrace with the 2 pools.
Stefan
icon-
10.0
/10
Reviewed 214 week(s) ago

Hotels.com verified review

One of the best hotels in Puerto de la Cruz, perfect location and very good standard! All staff is super nice!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

The hotel has been recently renovated thus everything is well maintained. Since The pool is only open until 6pm we could not take advantage of it as we usually arrived back to the hotel only past 6pm after touring around. It would be nice to have extended hours. Also some kind of blinds will be helpful to create some privacy since the modern bathroom has glass instead of wall. Breakfast buffet had a great variety of items and plenty full.
Read More
Number of reviews per page
20
40