Kampala Serena Hotel

Hotel
9,4
/10
Istimewa
194 ulasan

Kesan Menginap Tamu Lain

Decolby
10,0
/ 10
We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena
Lihat terjemahan
Rudo
10,0
/ 10
Comfort, ambiance, staff- amazing! The personalized welcome letter and fruit basket was really appreciated! I hadn’t stayed at the Serena for many years and was happy to see that the good standards has been maintained. I will be back!
Lihat terjemahan
Elliott
10,0
/ 10
Park like property in nice district. Helpful staff. Buffet dinner was fair- I was sickened, possibly by warm food at the buffet.
Lihat terjemahan
Area Akomodasi
Lihat Peta
Kintu Road, Nakasero I, Kampala, Uganda, 256

Fasilitas Utama

Selengkapnya
Kolam Renang
Restoran
Resepsionis 24 Jam
Parkir
WiFi
Lift
Kampala Serena Hotel berada di Nakasero I. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar Kampala Serena Hotel

Kintu Road, Nakasero I, Kampala, Uganda, 256
Temukan Tempat Lainnya
Lainnya Kampala Serena Hotel
Lainnya 2 Kampala Serena Hotel

Lebih Lanjut tentang Kampala Serena Hotel

Lokasi


Kampala Serena Hotel berada di Nakasero I.

Tentang Kampala Serena Hotel

Kualitas pelayanan super, ditambah berbagai fasilitas unggulan akan membuat saat-saat menginap di sini menjadi sebuah pengalaman berkesan yang luar biasa.

Pusat kebugaran menjadi salah satu fasilitas yang wajib Anda coba saat menginap di tempat ini.

Tersedia kolam renang untuk Anda bersantai sendiri maupun bersama teman dan keluarga.

Manjakan diri Anda dengan menikmati fasilitas spa yang memberikan harga dan kualitas pelayanan terbaik.

Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.

Terdapat restoran yang menyajikan menu lezat ala Kampala Serena Hotel khusus untuk Anda.

Kampala Serena Hotel adalah akomodasi dengan fasilitas baik dan kualitas pelayanan memuaskan menurut sebagian besar tamu.

Nikmati pelayanan mewah dan pengalaman tak terlupakan ala Kampala Serena Hotel selama Anda menginap di sini.

Semua Fasilitas di Kampala Serena Hotel

Lainnya Kampala Serena Hotel
Lainnya

Kegiatan Lainnya

  • Paket proposal romantis
  • Payung pantai
  • Kolam renang outdoor
  • Acara peluncuran anggur
  • Spa
  • Klub kesehatan
  • Taman
  • Sauna
  • Mandi uap
  • Kursi berjemur tepi kolam

Servis Hotel

  • Laundry
  • Jasa tur
  • Check-in ekspress
  • Surat kabar di lobby
  • Fasilitas nikah
  • Penitipan bagasi
  • Porter
  • Resepsionis 24 jam
  • Concierge/layanan tamu

Fasilitas Publik

  • OTHER
  • Kafe
  • Lift
  • Restoran
  • Area bebas asap rokok
  • Brankas

Fasilitas Bisnis

  • Fasilitas rapat
  • Ruang rapat
  • Gedung konferensi
  • Fasilitas bisnis
  • Ruang sidang

Umum

  • Kolam renang
  • Banquet
  • Tempat parkir
  • Teras

Makanan dan Minuman

  • Bar
  • Bar di kolam renang
  • Makanan ringan

Transportasi

  • Limosin/mobil
  • Parkir valet

Fasilitas Terdekat

  • Toko oleh-oleh
  • Salon rambut

Konektivitas

  • Internet Kamar
  • WiFi gratis

Fasilitas Ramah Keluarga

  • Kolam renang anak

Olahraga & Rekreasi

  • Pusat kebugaran

Anak-anak dan Hewan Peliharaan

  • Penitipan anak berbiaya

Jasa Antar Jemput

  • Antar-jemput bandara berbiaya

Kebijakan Akomodasi & Informasi Umum di Kampala Serena Hotel

Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.
  • Biaya antar jemput bandara: UGX 242750 per orang (satu arah)
  • Biaya kasur lipat: UGX 150.0 per hari

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit; tidak menerima uang tunai
  • Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, sistem keamanan, P3K, dan tralis jendela
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Harap hubungi properti sebelumnya untuk mengatur prosedur check-in Anda. Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam 18.00. Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in. Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Waktu Check-in/Check-out

Check-in:
12:00 - 18:00
Check-out:
Sebelum 10:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Kolam Renang, Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift
Waktu Check-In/Check-Out
Dari 12:00 - 18:00 - sampai 10:00
Kamar yang tersedia di Kampala Serena Hotel
152
Lantai yang tersedia di Kampala Serena Hotel
6
Fasilitas lainnya di Kampala Serena Hotel
Paket proposal romantis, Payung pantai, Kolam renang outdoor, Acara peluncuran anggur, Spa

Pertanyaan yang sering ditanyakan di Kampala Serena Hotel

Fasilitas apa saja yang tersedia di Kampala Serena Hotel?
Kampala Serena Hotel memiliki fasilitas terbaik seperti: Kolam Renang, Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Kampala Serena Hotel?
Waktu untuk check-in di Kampala Serena Hotel adalah mulai dari pukul 12:00 - 18:00 sedangkan waktu check-out paling lambat pukul Sebelum 10:00
Hotel bintang berapa Kampala Serena Hotel?
Kampala Serena Hotel memiliki 5.0 bintang
Ada berapa lantai yang tersedia di Kampala Serena Hotel?
Kampala Serena Hotel memiliki 6 kamar
Ada berapa kamar yang tersedia di Kampala Serena Hotel?
Kampala Serena Hotel memiliki 152 kamar
Lihat Semua

Review dari Tamu Lainnya di Kampala Serena Hotel

9,4
Istimewa
Dari 194 review
Kebersihan

9,4

Kenyamanan Kamar

9,4

Lokasi

9,0

Pelayanan dan Fasilitas

9,2

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Kampala Serena Hotel

Jumlah review per halaman
20
40
Review teratas
Decolby
icon-Perjalanan Bisnis Liburan Keluarga
Perjalanan Bisnis Liburan Keluarga
10,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena
Francisca
10,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

Nice!
Mitsuhiro
icon-Perjalanan Bisnis dengan Pasangan
Perjalanan Bisnis dengan Pasangan
10,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

Great hotel.
Didier
10,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

Nice place to be
Rudo
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 25 minggu lalu

Expedia Group verified review

Comfort, ambiance, staff- amazing! The personalized welcome letter and fruit basket was really appreciated! I hadn’t stayed at the Serena for many years and was happy to see that the good standards has been maintained. I will be back!
irene
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 25 minggu lalu

Expedia Group verified review

Breakfast isn’t included
Didier
icon-Perjalanan Bisnis dengan Pasangan
Perjalanan Bisnis dengan Pasangan
10,0
/10
Diulas 29 minggu lalu

Expedia Group verified review

Magnifique endroit.
V A
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 32 minggu lalu

Hotels.com verified review

Nice hotel. Breakfast is very nice. The chef made a fantastic omelette and the cappuccino was good.
Elliott
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 33 minggu lalu

Expedia Group verified review

Park like property in nice district. Helpful staff. Buffet dinner was fair- I was sickened, possibly by warm food at the buffet.
Momodou
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 36 minggu lalu

Expedia Group verified review

The Kampala Serena never dissapoints. Great service, nice, comfortable and wide rooms and great food served by very friendly professionals.
Martin
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 37 minggu lalu

Hotels.com verified review

Clean hotel. Nice pool.Good food $$$ Service is excellent. Don't use hotel's transportation
ADAM
icon-Perjalanan Bisnis
Perjalanan Bisnis
2,0
/10
Diulas 41 minggu lalu

Expedia Group verified review

Honest Review of This Hotel I want to share my honest experience at this hotel. From the moment I stepped in, I was met with a strong unpleasant odor in the lobby, which was extremely hot because they don’t turn on the AC. The price was outrageous—$280 per night—which is completely overcharged for what this hotel offers. The power went out, the furniture and facilities are outdated, and it feels like a hotel from the 1970s or 1980s, not 2025. One major issue was mosquitoes in the lobby, likely due to open doors and lack of air conditioning. I stayed for a week and ended up paying over $3,000 USD. On top of that, when I had a guest who wanted to use the swimming pool, the hotel refused, saying I had to pay $29—which they never informed me about in advance. The carpet smelled awful, giving off a haunted house vibe, and the bathroom was old and in serious need of renovation. The worst part? I found a cockroach on the buffet one morning. When I asked a waiter about it, they simply dismissed my concern. Overall, this hotel was dirty, outdated, overpriced, and had terrible service. I would never recommend staying here
Read More
Nassim
icon-Wisata dengan Teman
Wisata dengan Teman
10,0
/10
Diulas 42 minggu lalu

Expedia Group verified review

This is a lovely upscale property in the city centre of Kampala. It is within a short drive from the town's business centre and nicest international standard restaurants. The hotel itself is very nice, with top notch security, good food and nice rooms. We really enjoyed the Swimming Pool which is well above anything we expected, with its waterfall and greenery.
Read More
Kim
10,0
/10
Diulas 44 minggu lalu

Hotels.com verified review

so comfortable and clean. Shower was wonderful. Plan on coming back again!
Elizabeth
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 45 minggu lalu

Expedia Group verified review

I had a good experience but the room I got had no reliable access to WiFi . The food is ok and most of the staff were friendly and helpful
FARUK
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 47 minggu lalu

Expedia Group verified review

The steam bath too old
Annette
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 47 minggu lalu

Expedia Group verified review

Nice, clean and quiet environment!. Room service is great.
Maddaline
10,0
/10
Diulas 48 minggu lalu

Expedia Group verified review

Exceptional Service!
Mark
icon-Wisata
Wisata
10,0
/10
Diulas 49 minggu lalu

Expedia Group verified review

It was a pleasant stay. There were a few other events with high level delegates that caused some traffic congestion getting to and from the hotel. I would stay here again
David
8,0
/10
Diulas 51 minggu lalu

Expedia Group verified review

Had some issues with the lighting in the room and takes forever for the water to warm but overall an excellent place to stay! The staff is amazing in every way!!I I will book again with Serena on my next trip to Uganda.
Jumlah review per halaman
20
40

Siap wujudkan perjalananmu?

Buat Pesanan Sekarang
Lainnya 4 Kampala Serena Hotel

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
9,4
Istimewa
Dari 194 review
Kebersihan

9,4

Kenyamanan Kamar

9,4

Lokasi

9,0

Pelayanan dan Fasilitas

9,2

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Kampala Serena Hotel

Jumlah review per halaman
20
40
Review teratas
Decolby
icon-Perjalanan Bisnis Liburan Keluarga
Perjalanan Bisnis Liburan Keluarga
10,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena
Francisca
10,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

Nice!
Mitsuhiro
icon-Perjalanan Bisnis dengan Pasangan
Perjalanan Bisnis dengan Pasangan
10,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

Great hotel.
Didier
10,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

Nice place to be
Rudo
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 25 minggu lalu

Expedia Group verified review

Comfort, ambiance, staff- amazing! The personalized welcome letter and fruit basket was really appreciated! I hadn’t stayed at the Serena for many years and was happy to see that the good standards has been maintained. I will be back!
irene
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 25 minggu lalu

Expedia Group verified review

Breakfast isn’t included
Didier
icon-Perjalanan Bisnis dengan Pasangan
Perjalanan Bisnis dengan Pasangan
10,0
/10
Diulas 29 minggu lalu

Expedia Group verified review

Magnifique endroit.
V A
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 32 minggu lalu

Hotels.com verified review

Nice hotel. Breakfast is very nice. The chef made a fantastic omelette and the cappuccino was good.
Elliott
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 33 minggu lalu

Expedia Group verified review

Park like property in nice district. Helpful staff. Buffet dinner was fair- I was sickened, possibly by warm food at the buffet.
Momodou
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 36 minggu lalu

Expedia Group verified review

The Kampala Serena never dissapoints. Great service, nice, comfortable and wide rooms and great food served by very friendly professionals.
Martin
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 37 minggu lalu

Hotels.com verified review

Clean hotel. Nice pool.Good food $$$ Service is excellent. Don't use hotel's transportation
ADAM
icon-Perjalanan Bisnis
Perjalanan Bisnis
2,0
/10
Diulas 41 minggu lalu

Expedia Group verified review

Honest Review of This Hotel I want to share my honest experience at this hotel. From the moment I stepped in, I was met with a strong unpleasant odor in the lobby, which was extremely hot because they don’t turn on the AC. The price was outrageous—$280 per night—which is completely overcharged for what this hotel offers. The power went out, the furniture and facilities are outdated, and it feels like a hotel from the 1970s or 1980s, not 2025. One major issue was mosquitoes in the lobby, likely due to open doors and lack of air conditioning. I stayed for a week and ended up paying over $3,000 USD. On top of that, when I had a guest who wanted to use the swimming pool, the hotel refused, saying I had to pay $29—which they never informed me about in advance. The carpet smelled awful, giving off a haunted house vibe, and the bathroom was old and in serious need of renovation. The worst part? I found a cockroach on the buffet one morning. When I asked a waiter about it, they simply dismissed my concern. Overall, this hotel was dirty, outdated, overpriced, and had terrible service. I would never recommend staying here
Read More
Nassim
icon-Wisata dengan Teman
Wisata dengan Teman
10,0
/10
Diulas 42 minggu lalu

Expedia Group verified review

This is a lovely upscale property in the city centre of Kampala. It is within a short drive from the town's business centre and nicest international standard restaurants. The hotel itself is very nice, with top notch security, good food and nice rooms. We really enjoyed the Swimming Pool which is well above anything we expected, with its waterfall and greenery.
Read More
Kim
10,0
/10
Diulas 44 minggu lalu

Hotels.com verified review

so comfortable and clean. Shower was wonderful. Plan on coming back again!
Elizabeth
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 45 minggu lalu

Expedia Group verified review

I had a good experience but the room I got had no reliable access to WiFi . The food is ok and most of the staff were friendly and helpful
FARUK
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 47 minggu lalu

Expedia Group verified review

The steam bath too old
Annette
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 47 minggu lalu

Expedia Group verified review

Nice, clean and quiet environment!. Room service is great.
Maddaline
10,0
/10
Diulas 48 minggu lalu

Expedia Group verified review

Exceptional Service!
Mark
icon-Wisata
Wisata
10,0
/10
Diulas 49 minggu lalu

Expedia Group verified review

It was a pleasant stay. There were a few other events with high level delegates that caused some traffic congestion getting to and from the hotel. I would stay here again
David
8,0
/10
Diulas 51 minggu lalu

Expedia Group verified review

Had some issues with the lighting in the room and takes forever for the water to warm but overall an excellent place to stay! The staff is amazing in every way!!I I will book again with Serena on my next trip to Uganda.
Jumlah review per halaman
20
40