Kampala Serena Hotel

Hotel
9.4
/10
Cemerlang
194 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Decolby
10.0
/ 10
We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena
Lihat terjemahan
Rudo
10.0
/ 10
Comfort, ambiance, staff- amazing! The personalized welcome letter and fruit basket was really appreciated! I hadn’t stayed at the Serena for many years and was happy to see that the good standards has been maintained. I will be back!
Lihat terjemahan
Elliott
10.0
/ 10
Park like property in nice district. Helpful staff. Buffet dinner was fair- I was sickened, possibly by warm food at the buffet.
Lihat terjemahan
Di Kawasan
Lihat Peta
Kintu Road, Nakasero I, Kampala, Uganda, 256

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Kampala Serena Hotel terletak di kawasan / bandar Nakasero I. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Kampala Serena Hotel

Kintu Road, Nakasero I, Kampala, Uganda, 256
Temui Lebih Banyak Tempat
Lain-lain Kampala Serena Hotel
Lain-lain 2 Kampala Serena Hotel

Ketahui Lebih Lanjut Mengenai Kampala Serena Hotel

Lokasi


Kampala Serena Hotel terletak di kawasan / bandar Nakasero I.

Tentang Kampala Serena Hotel

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Kampala Serena Hotel eksklusif untuk anda.

Kampala Serena Hotel adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Nikmati layanan mewah dan pengalaman yang tiada tandingannya dengan menginap di Kampala Serena Hotel.

Semua kemudahan dari Kampala Serena Hotel

Lain-lain Kampala Serena Hotel
Lain-lain

Aktiviti

  • Pakej lamaran romantik
  • Payung pantai
  • Kolam renang terbuka
  • Acara pelepasan wain
  • Spa
  • Kelab kesihatan
  • Taman
  • Sauna
  • Bilik wap
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Daftar masuk ekspres
  • Suratkhabar di lobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • OTHER
  • Kedai kopi
  • Lif
  • Restoran
  • Kawasan bebas rokok
  • Peti keselamatan

Kemudahan Perniagaan

  • Kemudahan mesyuarat
  • Bilik persidangan
  • Pusat persidangan
  • Pusat perniagaan
  • Bilik persidangan

Umum

  • Kolam renang
  • Bankuet
  • Parkir
  • Teres

Makanan dan Minuman

  • Bar
  • Bar tepi kolam renang
  • Bar snek

Pengangkutan

  • Perkhidmatan limo atau kereta bandar
  • Parkir valet

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut

Kemudahan Internet

  • Internet LAN
  • WiFi percuma

Mesra Keluarga

  • Kolam renang kanak-kanak

Sukan & Rekreasi

  • Kecergasan

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj

Polisi Penginapan & Maklumat Umum di Kampala Serena Hotel

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Bayaran pengangkutan ulang-alik lapangan terbang: UGX 242750 seorang (sehala)
  • Bayaran katil lipat simpan: UGX 150.0 sehari

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan pengadang tingkap
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Untuk membuat pengaturan daftar masuk, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.Jika anda merancang untuk tiba selepas 18:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.  Tetamu mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk. Kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
12:00 - 18:00
Daftar keluar:
Sebelum 10:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 12:00 - 18:00 - hingga 10:00
Bilik tersedia di Kampala Serena Hotel
152
Bilangan tingkat di Kampala Serena Hotel
6
Fasilitas lain di Kampala Serena Hotel
Pakej lamaran romantik, Payung pantai, Kolam renang terbuka, Acara pelepasan wain, Spa

Soalan lazim tentang Kampala Serena Hotel

Apa facilities yang tersedia di Kampala Serena Hotel?
Berikut facilities yang ada di Kampala Serena Hotel seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Kampala Serena Hotel?
Masa check-in di Kampala Serena Hotel bermula dari 12:00 - 18:00 manakala masa check-out ialah pada Sebelum 10:00
Berapakah jumlah bintang yang dimiliki oleh Kampala Serena Hotel?
Kampala Serena Hotel ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Kampala Serena Hotel?
Kampala Serena Hotel mempunyai 6 tingkat.
Berapakah jumlah bilik yang terdapat di Kampala Serena Hotel?
Jumlah keseluruhan bilik di Kampala Serena Hotel ialah 152.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Kampala Serena Hotel

9.4
Cemerlang
Daripada 194 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.4

Lokasi

9.0

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Kampala Serena Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Decolby
icon-Perjalanan Perniagaan Percutian Keluarga
Perjalanan Perniagaan Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena
Francisca
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Nice!
Mitsuhiro
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Great hotel.
Didier
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Nice place to be
Rudo
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Comfort, ambiance, staff- amazing! The personalized welcome letter and fruit basket was really appreciated! I hadn’t stayed at the Serena for many years and was happy to see that the good standards has been maintained. I will be back!
irene
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Breakfast isn’t included
Didier
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

Magnifique endroit.
V A
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Nice hotel. Breakfast is very nice. The chef made a fantastic omelette and the cappuccino was good.
Elliott
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Park like property in nice district. Helpful staff. Buffet dinner was fair- I was sickened, possibly by warm food at the buffet.
Momodou
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

The Kampala Serena never dissapoints. Great service, nice, comfortable and wide rooms and great food served by very friendly professionals.
Martin
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Clean hotel. Nice pool.Good food $$$ Service is excellent. Don't use hotel's transportation
ADAM
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Honest Review of This Hotel I want to share my honest experience at this hotel. From the moment I stepped in, I was met with a strong unpleasant odor in the lobby, which was extremely hot because they don’t turn on the AC. The price was outrageous—$280 per night—which is completely overcharged for what this hotel offers. The power went out, the furniture and facilities are outdated, and it feels like a hotel from the 1970s or 1980s, not 2025. One major issue was mosquitoes in the lobby, likely due to open doors and lack of air conditioning. I stayed for a week and ended up paying over $3,000 USD. On top of that, when I had a guest who wanted to use the swimming pool, the hotel refused, saying I had to pay $29—which they never informed me about in advance. The carpet smelled awful, giving off a haunted house vibe, and the bathroom was old and in serious need of renovation. The worst part? I found a cockroach on the buffet one morning. When I asked a waiter about it, they simply dismissed my concern. Overall, this hotel was dirty, outdated, overpriced, and had terrible service. I would never recommend staying here
Read More
Nassim
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

This is a lovely upscale property in the city centre of Kampala. It is within a short drive from the town's business centre and nicest international standard restaurants. The hotel itself is very nice, with top notch security, good food and nice rooms. We really enjoyed the Swimming Pool which is well above anything we expected, with its waterfall and greenery.
Read More
Kim
10.0
/10
Diulas 44 minggu yang lalu

Hotels.com verified review

so comfortable and clean. Shower was wonderful. Plan on coming back again!
Elizabeth
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

I had a good experience but the room I got had no reliable access to WiFi . The food is ok and most of the staff were friendly and helpful
FARUK
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

The steam bath too old
Annette
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Nice, clean and quiet environment!. Room service is great.
Maddaline
10.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

Exceptional Service!
Mark
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 49 minggu yang lalu

Expedia Group verified review

It was a pleasant stay. There were a few other events with high level delegates that caused some traffic congestion getting to and from the hotel. I would stay here again
David
8.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

Had some issues with the lighting in the room and takes forever for the water to warm but overall an excellent place to stay! The staff is amazing in every way!!I I will book again with Serena on my next trip to Uganda.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Kampala Serena Hotel

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

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Copyright © 2025 Traveloka. All rights reserved
9.4
Cemerlang
Daripada 194 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.4

Lokasi

9.0

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Kampala Serena Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Decolby
icon-Perjalanan Perniagaan Percutian Keluarga
Perjalanan Perniagaan Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena
Francisca
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Nice!
Mitsuhiro
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Great hotel.
Didier
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Nice place to be
Rudo
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Comfort, ambiance, staff- amazing! The personalized welcome letter and fruit basket was really appreciated! I hadn’t stayed at the Serena for many years and was happy to see that the good standards has been maintained. I will be back!
irene
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Breakfast isn’t included
Didier
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

Magnifique endroit.
V A
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Nice hotel. Breakfast is very nice. The chef made a fantastic omelette and the cappuccino was good.
Elliott
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Park like property in nice district. Helpful staff. Buffet dinner was fair- I was sickened, possibly by warm food at the buffet.
Momodou
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

The Kampala Serena never dissapoints. Great service, nice, comfortable and wide rooms and great food served by very friendly professionals.
Martin
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Clean hotel. Nice pool.Good food $$$ Service is excellent. Don't use hotel's transportation
ADAM
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Honest Review of This Hotel I want to share my honest experience at this hotel. From the moment I stepped in, I was met with a strong unpleasant odor in the lobby, which was extremely hot because they don’t turn on the AC. The price was outrageous—$280 per night—which is completely overcharged for what this hotel offers. The power went out, the furniture and facilities are outdated, and it feels like a hotel from the 1970s or 1980s, not 2025. One major issue was mosquitoes in the lobby, likely due to open doors and lack of air conditioning. I stayed for a week and ended up paying over $3,000 USD. On top of that, when I had a guest who wanted to use the swimming pool, the hotel refused, saying I had to pay $29—which they never informed me about in advance. The carpet smelled awful, giving off a haunted house vibe, and the bathroom was old and in serious need of renovation. The worst part? I found a cockroach on the buffet one morning. When I asked a waiter about it, they simply dismissed my concern. Overall, this hotel was dirty, outdated, overpriced, and had terrible service. I would never recommend staying here
Read More
Nassim
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

This is a lovely upscale property in the city centre of Kampala. It is within a short drive from the town's business centre and nicest international standard restaurants. The hotel itself is very nice, with top notch security, good food and nice rooms. We really enjoyed the Swimming Pool which is well above anything we expected, with its waterfall and greenery.
Read More
Kim
10.0
/10
Diulas 44 minggu yang lalu

Hotels.com verified review

so comfortable and clean. Shower was wonderful. Plan on coming back again!
Elizabeth
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

I had a good experience but the room I got had no reliable access to WiFi . The food is ok and most of the staff were friendly and helpful
FARUK
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

The steam bath too old
Annette
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Nice, clean and quiet environment!. Room service is great.
Maddaline
10.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

Exceptional Service!
Mark
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 49 minggu yang lalu

Expedia Group verified review

It was a pleasant stay. There were a few other events with high level delegates that caused some traffic congestion getting to and from the hotel. I would stay here again
David
8.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

Had some issues with the lighting in the room and takes forever for the water to warm but overall an excellent place to stay! The staff is amazing in every way!!I I will book again with Serena on my next trip to Uganda.
Bilangan ulasan setiap halaman
20
40