メルキュール ゴールドコースト リゾート

シャワールームの排水が流れず少し気持ち悪かったのですが、３日目にフロントに相談したらすぐ解決しました。 設備が悪いと思う前に我慢せず相談すれば気持ちよく過ごせます！

some front is nice , some is very bad. especially have to take care of women front and Asian woman stuff. They have evil way of thinking, lose and try to get more money than Expedia. terrible and PRADISE of CHAINA

思っていたより部屋が小さく感じました。エレベーターがないので、2.3階の人はちょっとめんどくさいと思います。立地は良くて、サーファーズパラダイスにも車で12分と近かったです。

ゴルフ場に隣接していて、静かでのどかな良いホテルでした。 観光地や街の中心部までは離れているけど、レンタカーがあれば全く問題ありませんでした。 街中の便利な場所にあるホテルより、 車で遊びに出掛けて 静かなホテルに帰って来て部屋やプールで 寛ぐことが出来たので良かったです。 内庭にあるプール越しにゴルフコースが見えて、清潔に保たれた良い部屋でした。 (週末だけはバスの団体旅行者が来たらしく騒がしさとマナーの悪さが気になったけど…) 次回はゴルフをする為に行きたいので 宿泊者のゴルフ料金やレンタルクラブやレンタルシューズの料金などがホテルのホームページなどから見れるようにしてほしいと思いました。 レストランの料理は 朝も夜も美味しかったけど、料金が高かったので 少しだけ評価を下げて4にしました。

部屋が広範囲の建物の中なので、チェックインカウンターから部屋までの距離が結構あり、屋外なので雨の時の移動がちょっと大変でした。 ホテルまで交通手段については、バスの７５５路線の停留所が歩いて１０数分程度の所にあり、朝７時から夜７時まで１時間に一本の割合でブロードウェイサウスまで行けます。これで満足できるなら安く観光できます。

Clean and everything we wanted for our booking!

Quarto confortável , porém café da manhã muito fraco , academia sem janelas , sem ar e ventilador e aparelhos velhos . Longe da praia Não vale o preço

Room was clean and beautiful as shown on pictures.

All good and satisfying with the service

Room and staff were great Thank you. Yet the food was very poor, not even 1 star rating, plus far far too over priced for what was given and was not fresh. Sorry. Just the truth.

Clean room. Beds are far too soft.

Great staff, pool, and food.

friendly and polite workers

The room was not the one I booked, it was supposed to have a view of Palm Meadows Golf Course, It had a view of the hotel footpath, they attempted to move us to a room which had a partial view with two queen beds I booked one with king bed so we did not move, Sophie at reception said I could cancel and find another hotel !!!!!!

Perfect for work

As soon as I entered my room there was a strong musty, mouldy smell. Obviously after a while you didn't notice it but it was still there. There was mould somewhere, you just couldn't see it. Luckily I had a balcony so I could leave the glass door open and let fresh air in. Every time I came back to my room, that smell was very strong. Mould is very toxic and this room, and any others like it should be completely stripped out and refurbished. Also, I had no assistance offered with my luggage to drag it to the room which was surprising. Maybe I should have asked for it, but to be honest, these little things are what are usually offered without having to ask for them. There's no room service available, when I arrived, I was exhausted but had to go and collect my dinner. I appreciate it's a big complex with lots of separate accommodation buildings, but other similarly laid out resorts offer room service. Overall for the price per night I was very disappointed.

Laundry Service was essentially non existant. Over the 3 nights/days, not once was the room cleaned and guests would need to help themselves to the open Staff Only room for spare towels etc. Although each block of Units are 3 storey, there are no lifts, just 31 steps up and 31 steps down if staying on L3. I was unaware of this prior to booking. At no stage did I complain as we were only in for 3 days and the accommodation and bar were really good. Car parking underground and plenty of room for larger vehicles provided no higher than 2.2m.

Great staff and amenitiesm

We loved our stay and the resort has plenty to offer. The only negative was Room 3101 was musty an the carpet felt damp. The AC is an evaporative system an seemed to struggle in the humidity. Other than this, the room was spacious and clean. We recommend and would stay again.

Excellent.