ルビー ゴールド コースト バイ Cリックス

なし

日本人のスタッフの方もいますし、トラムの駅からのアクセスも歩ける距離なので、お勧めです。

良かった点　フロントに日本人のスタッフがいて安心。 悪かった点　冷暖房の使い方がわかりづらい。

部屋数・宿泊者の数に比べて、エレベーターの数が足りない。　時間によっては、待たされることが数度あった。　ただ、スタッフの対応が設備の足らない分を補っていると思う。　今回、バスに忘れ物をした際、迅速にサポートしていただき、事なきを得ました。　ありがとうございました。

立地、施設、サービスを含めて大満足でした。

エレベータが少し遅い

隣のホテルの子供向けプールも利用でき、子供達は大満足でした。 朝ごはんもとてもお洒落で沢山食べました。また泊まりに行きたいです。

A wonderful place

Dirty rooms and cockroaches. Personnel just laughed at the problem and didn’t want to switch our rooms. Hence, checked out early instead to avoid spending another night here

Facilities are average and no bar or cafe

Good value

Views - great Reception staff - great The room cleanliness - very poor

The room was dirty…!! I mean filthy, as soon as you walk in there was a bad stale, damp smell, the mattresses had no protectors and were badly stained with urine and god knows what else, oven and fridge were dangerously dirty with mould, towels were dirty and stained, the sofa was filthy and stained, and when it rained, the ensuite bathroom leaked and water came in through a non opening window. My Expedia VIP status was not recognised, we were not given a bottle of wine, in fact we were likely punished for using Expedia. The manager was non existent, one guy literally quit his job on Xmas Eve because he was unsupported and was getting so many complaints.

Great apartment generally speaking and location was okay. Checked in at 4pm and room not ready. Parking a bit of a pain. No dining options. Room not cleaned properly after previous guests with washer and used soaps left in the shower. Linen clean and tidy Mould in the washing machine Both TVs not working, with one looked like it had been punched in. Real shame it was a lovely place just reception terrible and room not clean. I think we left it cleaner then when we got there.

Our stay was just beautiful as it always is! See you again in the new year Ruby!

The bedrooms, toilets/showers and the lounge were very clean. The oven and the gas stove were dirty and the pots and pans were dirty. The Ruby apartments were in a great position and the view was stunning.

We enjoyed our stay at Ruby, loved how close it was to catching the bus or trams. Wasn’t far of a walk to surfers paradise or the beach. The pool was nice but which there was a hot tub especially would’ve been nice having that at night. The room we had was nice but could’ve been cleaner when on arrival. We had house keeping twice and on the second time a pair of shorts went missing so declined having house keeping again as that made us uncomfortable. The apartment wasn’t too big and hadn’t worn those shorts yet so knew they were in the apartment before we left for the day and then after when we came back mysteriously weren’t there after house keeping had been done. Told found desk about it but nothing was really done other then an “sorry were not sure” Other than that it was a nice stay.

Friendly courteous staff, fast & excellent service! All amenities are very handy as is free parking! Rooms are fully equipped and spacious…

Would have given 5 stars but the aircon was noisy and it wasn’t 100% clean.

Great location, amazing views and lovely spacious apartment