Ruby Gold Coast by CLLIX is located in area / city Surfers Paradise.
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Ruby Gold Coast by CLLIX
Apartments
8.8
/10
Very Good
790 reviews
What Guests Say About Their Stay
Paul
10.0
/ 10
Friendly courteous staff, fast & excellent service! All amenities are very handy as is free parking!
Rooms are fully equipped and spacious…
Selamawit
10.0
/ 10
Great place, quick check in. Great views of the ocean and seaside from our rooms!
Cheryl
10.0
/ 10
Wonderful stay in a lovely spacious & clean apartment which had great views & was walking distance to where we wanted to visit.
In the Area
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9 Norfolk Ave, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
Main Facilities
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Swimming Pool
WiFi
Elevator
Available Room Types in Ruby Gold Coast by CLLIX
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What's around Ruby Gold Coast by CLLIX
9 Norfolk Ave, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Location
Ruby Gold Coast by CLLIX is located in area / city Surfers Paradise.
About Ruby Gold Coast by CLLIX
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Ruby Gold Coast by CLLIX is a apartment with great comfort and excellent service according to most apartment's guests.
Enjoy luxurious treats and incomparable experience by staying at Ruby Gold Coast by CLLIX.
All facilities in Ruby Gold Coast by CLLIX
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Pool sun loungers
Public Facilities
- Others
- Smoke-free area
- Elevator
Connectivity
- Free WiFi
General
- Parking
Hotel Services
- Luggage storage
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Ruby Gold Coast by CLLIX
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 49 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 200 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
The front desk is open during the following times:
- Sunday - Thursday: 8:00 AM - 6:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 20:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 20:00 - to 10:00 |
Available rooms at Ruby Gold Coast by CLLIX | 98 |
Number of floors in Ruby Gold Coast by CLLIX | 30 |
Another facilities in Ruby Gold Coast by CLLIX | Beach umbrella, Outdoor pool, Pool sun loungers, Others, Smoke-free area |
Frequently asked question in Ruby Gold Coast by CLLIX
What are available facilities at Ruby Gold Coast by CLLIX?
There are top facilites at Ruby Gold Coast by CLLIX such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ruby Gold Coast by CLLIX?
The standard check-in time at Ruby Gold Coast by CLLIX is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00
How many stars does Ruby Gold Coast by CLLIX have?
Ruby Gold Coast by CLLIX is a 4.0-star hotel.
How many floors does Ruby Gold Coast by CLLIX have?
Ruby Gold Coast by CLLIX has 30 floors.
How many rooms does Ruby Gold Coast by CLLIX have?
Ruby Gold Coast by CLLIX has 98 rooms in total.
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More Reviews from Other Guests in Ruby Gold Coast by CLLIX
Overall Ratings & Reviews Ruby Gold Coast by CLLIX
Traveloka (7)
Other sources (783)
8.8
Very Good
From 783 reviews
Cleanliness
8.8
Room Comfort
9.2
Service and Facilites
8.8
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Traveler Reviews Ruby Gold Coast by CLLIX
Number of reviews per page
20
40
Top reviews
Eduard
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The bedrooms, toilets/showers and the lounge were very clean. The oven and the gas stove were dirty and the pots and pans were dirty.
The Ruby apartments were in a great position and the view was stunning.
Cassady
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We enjoyed our stay at Ruby, loved how close it was to catching the bus or trams. Wasn’t far of a walk to surfers paradise or the beach. The pool was nice but which there was a hot tub especially would’ve been nice having that at night. The room we had was nice but could’ve been cleaner when on arrival. We had house keeping twice and on the second time a pair of shorts went missing so declined having house keeping again as that made us uncomfortable. The apartment wasn’t too big and hadn’t worn those shorts yet so knew they were in the apartment before we left for the day and then after when we came back mysteriously weren’t there after house keeping had been done. Told found desk about it but nothing was really done other then an “sorry were not sure” Other than that it was a nice stay.
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Paul
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Friendly courteous staff, fast & excellent service! All amenities are very handy as is free parking!
Rooms are fully equipped and spacious…
Cathy
Business and Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Would have given 5 stars but the aircon was noisy and it wasn’t 100% clean.
ian
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great location, amazing views and lovely spacious apartment
Maryam
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The ocean view was good.
Kristy
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The decor was lovely as was the view and location. However the apartment needs a proper clean. The mould in the showers was offputting as were the black scuff marks and dings on the walls, mould in the washing machine, dirty sliding balcony doors and dust in various places. The metal gas hobs were grubby too (however would come up nicely with a soak, some Bar Keeper's Friend and a scrub with some steel wool). We did enjoy our stay despite this and feel like a deep clean and some touchups with some paint would make a world of difference.
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Selamawit
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great place, quick check in. Great views of the ocean and seaside from our rooms!
YIANNI
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Nice room
Adam
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Fairly clean and tidy.
Cheryl
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Wonderful stay in a lovely spacious & clean apartment which had great views & was walking distance to where we wanted to visit.
Rattanasin
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Comfortable quiet
Rebecca
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Apartment was great. Parking very tight.
Nicki
Business
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Booked a one bed apartment with a queen bed, but was checked in to a room with two tiny single beds; the slimmest beds I've ever seen. When I went to Reception to ask about getting put into the correct room, I was asked to spend the first night of a 2 night stay in the single room as no other room was clean! I showed a photo of the 2 single beds and advised that there is no way that I could fit in one of those beds,and was then told I was being 'upgraded' to the room I booked in the first place! Not a great first impression of this property.
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Craig
Leisure with Children
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Interesting view of Surfers from the balcony. It is a great place to dry washing on the provided racks. The rooms were certainly clean. The single beds were incredibly narrow. There three lifts worked well and the delay for a lift was minimal. The area is safe and easily walkable to Surfers Paradise mall and the beach. The car park is safe but drivers needs to exit their vehicles to tap their fob on the gate button. There is apparently a cafe but no staff mentioned it or recommended it. Guess nothing happens there. The three large mental dustbins on wheels at the hotel entrance rather spoil the ambience. The smell was bad the day we left. Bring your muscles to open apartment doors - very heavy. Overall our 5 night stay was pleasant and convenient -= especially the well equiped apartment kitchen. Definitely worth a visit and we would consider Ruby for staying there again. One small point. While the Reception staff were polite and helpful, english was obviously a second language and there were some minor communication misunderstandings.
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Kazimali
Friends and Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The overall stay was satisfactory; however, it should be noted that reception is unattended after 7 PM. Furthermore, the air conditioning unit produced excessive noise, and the shower drainage requires attention due to slow water evacuation, which warrants remediation prior to occupancy.
Karen
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Just outside the chaos of the centre of Surfers but walking distance to everything. Fantastic views of the ocean, river and hinterlands.
Alison
Friends and Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The staff on the front desk were lovely. The first room we were given was disgusting. The shower wasn’t clean, there was hairs and toenail clippings on the floor, the bedside tables had spills on them, the kitchen surfaces was dirty and there was hairs in the bed. We were given a second room that had been “checked by the manager” but honestly this was only marginally better. As it was during the school holidays, there were limited options available so we ended up buying cleaning supplies and doing it ourself. We were given complementary sparkling wine and chocolates as an apology. The location is lovely, and if clean the apartments are well set out and relatively modern.
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Leanne
Leisure Family
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
No towels, no wine
Rachel
Friends and Family
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The apartments are tired. They also need a good spring clean and freshen up with paint.
Bathrooms were fairly new and clean, bed also. No mattress protector on bed just sheet - mattress won’t last long.
Bedsides and coffee tables, kitchen table had coffee / drink marks and had not been cleaned. Dirty tissue on wardrobe and clump of hair, the wardrobe slide was filthy.
Windows very dirty, ruined the view and they are easily accessible to clean. Lifts reliable but dirty.
Outside area really badly maintained, dirty and no one used it, pool area average, leaves around.
Basic cleaning is done but no attention to detail.
Many poor reviews and I dint think they are working to fix it, never saw anyone around cleaning.
Reception basic, staff pleasant but unprofessional dress and reception did not look professional.
Just making money, it’s not cheap to say here and I would rate it 3 star
Location and parking great.
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Number of reviews per page
20
40
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