Ruby Gold Coast by CLLIX

Apartments
8.8
/10
Very Good
789 reviews

What Guests Say About Their Stay

Karen
10.0
/ 10
Just outside the chaos of the centre of Surfers but walking distance to everything. Fantastic views of the ocean, river and hinterlands.
Jason
10.0
/ 10
Modern apartment with all facilities. Cleanliness of room wasnt the best however did not affect the stay. Would recommend this property
Claire
10.0
/ 10
A short walk to central Surfers Paradise. Plenty of street parking for our visitors and free parking for guests. Clean, well presented, nice staff, excellent price. Photos represented apartment well. There was a construction site nearby which did not trouble us with noise. The lobby looks like it used yo have a bar and dining but doesnt seem to be operating at the moment. Lifts were all operational and quick. Little balcony was great and could see the ocean. For the price, excellent value.
In the Area
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9 Norfolk Ave, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
WiFi
Elevator
Ruby Gold Coast by CLLIX is located in area / city Surfers Paradise.
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What's around Ruby Gold Coast by CLLIX

9 Norfolk Ave, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Ruby Gold Coast by CLLIX Rates per Night

Ruby Gold Coast by CLLIX room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Ruby Gold Coast by CLLIX hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Ruby Gold Coast by CLLIX Location & Address

Ruby Gold Coast by CLLIX is located at 9 Norfolk Ave, Surfers Paradise, Gold Coast, Queensland, Australia, 4217. It's situated in the Gold Coast area of Australia, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to Ruby Gold Coast by CLLIX from Airport

Getting from the airport to Ruby Gold Coast by CLLIX is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of how to make your hotel transfer.

  • Taxi or Ride Hailing (Most Direct):

    A taxi or ride-hailing service offers the most direct route from Gold Coast Airport (OOL) to Ruby Gold Coast by CLLIX. Expect a journey of around 30-45 minutes, depending on traffic.
  • Airport Shuttle (Convenient):

    Several airport shuttle services operate from Gold Coast Airport, offering door-to-door service to hotels in the Gold Coast area. This can be a cost-effective option, especially for solo travellers.
  • Public Bus (Most Affordable):

    The TransLink public bus network connects the airport to various locations on the Gold Coast. You'll likely need to transfer buses to reach Ruby Gold Coast by CLLIX, so factor in extra travel time.
  • Car Rental (Freedom to Explore):

    If you plan to explore the Gold Coast extensively, renting a car at the airport might be a good option. This gives you the flexibility to travel at your own pace.

Tips:

For the most convenient route, consider a taxi or ride-hailing service, especially if you have luggage or are travelling with a group. If you're on a budget, the public bus is the most affordable option, but be prepared for a longer journey with potential transfers.

Ruby Gold Coast by CLLIX Reviews & Summary

Looking for all the details about Ruby Gold Coast by CLLIX? Want to know what other travellers think? This section provides a summary of hotel reviews, highlighting the best aspects of this popular Gold Coast accommodation.

Guests consistently praise the hotel's excellent location, making it easy to access the beach, restaurants, and attractions. The friendly and helpful staff are also frequently mentioned, creating a welcoming and enjoyable stay. A standout feature is the rooftop pool, offering stunning views of the Gold Coast skyline. One recent guest raved, "The location was perfect, the staff were amazing, and the rooftop pool was the highlight of our trip! Highly recommend!"

Ruby Gold Coast by CLLIX Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Ruby Gold Coast by CLLIX offers a variety of options to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Offers city views and a choice of smoking or non-smoking options.
  • Deluxe Room:

    A larger room with enhanced amenities, including a bathtub. Available in smoking and non-smoking options.
  • Ocean View Room:

    Enjoy stunning views of the Pacific Ocean from these rooms. Non-smoking only.
  • Suite:

    Spacious and luxurious, suites offer a separate living area and a fully equipped kitchenette. Non-smoking only.
  • Family Room:

    Designed for families, these rooms offer ample space and multiple beds. Pet-friendly (additional charges apply).

Hotel Facilities in Ruby Gold Coast by CLLIX

Ruby Gold Coast by CLLIX boasts a range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. From relaxation to recreation, there's something for everyone. Here's a list of the hotel facilities available:

  • Rooftop Swimming Pool:

    Enjoy panoramic views of the Gold Coast while taking a refreshing dip. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay with a fully equipped fitness centre. Open 24 hours.
  • On-site Restaurant:

    Enjoy delicious meals at the hotel's restaurant. See details below.
  • Kids' Club:

    Keep the little ones entertained with a dedicated kids' club. Open from 9:00 AM to 5:00 PM (additional charges apply).
  • Spa:

    Relax and rejuvenate with a range of spa treatments. Open from 10:00 AM to 8:00 PM (prices vary).
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Ruby Gold Coast by CLLIX

Indulge in a culinary experience at Ruby Gold Coast by CLLIX with its diverse dining options. Whether you're looking for a hearty buffet or a quick coffee, the hotel has you covered. Here's a breakdown of the hotel's restaurant and cafe:

  • The Coast Restaurant:

    Offers a buffet breakfast, lunch, and dinner with a focus on Australian cuisine. Buffet breakfast is priced at approximately SGD 45 per person. Open from 6:30 AM to 10:00 PM.
  • The Coffee Bean Cafe:

    Enjoy a variety of coffee, tea, pastries, and light snacks. Open from 7:00 AM to 6:00 PM.
  • Signature Dish:

    Be sure to try the grilled barramundi at The Coast Restaurant, a local favourite.

Ruby Gold Coast by CLLIX Airport pickups and How to Book

Need a hassle-free transfer from the airport to Ruby Gold Coast by CLLIX? Many hotels offer convenient airport pick-up services. Here's what you need to know about hotels with airport shuttle options and how to book:

Ruby Gold Coast by CLLIX offers airport pick-up services upon request. To book, simply contact the hotel directly at least 48 hours in advance of your arrival. Provide your flight details and estimated arrival time. The hotel will arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating the Gold Coast is easy with its extensive public transportation network. If you're looking for nearby MRT stations or bus stops, here's a guide to help you get around:

  • Nearest Bus Stop:

    The closest bus stop is located on Surfers Paradise Boulevard, just a 2-minute walk from the hotel.
  • Nearest Tram Station:

    Cavill Avenue G:Link station is approximately 500m from the hotel.
  • Public Transport Card:

    To use public transport, you'll need a Go Card, which can be purchased and topped up at convenience stores and train stations.

Nearby Attractions for Family / Kid Friendly

The Gold Coast is a fantastic destination for families, with plenty of nearby activities and attractions to keep everyone entertained. If you're looking for nearby places to go with the kids, here are a few suggestions:

  • Sea World (3km):

    Get up close and personal with marine life at this popular theme park. Entry price: Approximately SGD 110 per adult.
  • Warner Bros. Movie World (20km):

    Experience the magic of movies with thrilling rides and shows. Entry price: Approximately SGD 100 per adult.
  • Dreamworld (25km):

    Enjoy a variety of rides, shows, and attractions at this large theme park. Entry price: Approximately SGD 95 per adult.
  • Currumbin Wildlife Sanctuary (10km):

    Interact with native Australian animals in a natural setting. Entry price: Approximately SGD 40 per adult.
  • Surfers Paradise Beach (Walking Distance):

    Enjoy the sun, sand, and surf at this iconic beach. Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Ruby Gold Coast by CLLIX (Gold Coast)

The Gold Coast is a food lover's paradise, with a wide variety of dining options to suit every taste and budget. If you're looking for nearby dining options, here are a few suggestions:

  • Cafes/Restaurants:

    • Hard Rock Cafe Surfers Paradise:

      Enjoy classic American cuisine and live music.
    • Vapiano Surfers Paradise:

      Fresh, made-to-order pasta and pizzas.
    • Betty's Burgers & Concrete Co.:

      Delicious burgers and frozen custard.
  • Local Street Food:

    • Meat Pies:

      A classic Australian savoury pie filled with meat and gravy.
    • Fish and Chips:

      Freshly battered fish served with crispy chips.
    • Sausage Rolls:

      A flaky pastry filled with seasoned sausage meat.
    • Chiko Roll:

      A deep-fried roll filled with a mixture of meat and vegetables.
    • Lamingtons:

      A sponge cake coated in chocolate and coconut.

Shopping places near Ruby Gold Coast by CLLIX (Gold Coast)

The Gold Coast offers a fantastic shopping experience, with a variety of malls, department stores, and markets to explore. If you're looking for nearby shopping options, here are a few suggestions:

  • Pacific Fair Shopping Centre:

    A large shopping mall with a wide variety of stores and restaurants.
  • Robina Town Centre:

    Another large shopping mall with a cinema and entertainment options.
  • Australia Fair Shopping Centre:

    Located in Southport, this shopping centre offers a range of retail and dining options.

Other Places to Stay Near Ruby Gold Coast by CLLIX

If Ruby Gold Coast by CLLIX is fully booked or you're looking for alternative accommodations, here are a few other hotels in the area to consider:

  • Luxury/5–6 star hotels nearby:

    • The Langham, Gold Coast:

      Luxurious hotel with stunning ocean views.
    • JW Marriott Gold Coast Resort & Spa:

      Offers a range of amenities and activities.
    • Sheraton Grand Mirage Resort, Gold Coast:

      Located on the beachfront with a range of dining options.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

  • Four-star hotels nearby:

    • Novotel Surfers Paradise:

      Modern hotel with a central location.
    • Mantra Circle on Cavill:

      Offers spacious apartments with ocean views.
    • QT Gold Coast:

      Stylish hotel with a retro vibe.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

  • Three-star hotels nearby:

    • BreakFree Surfers Paradise:

      Affordable apartments with a convenient location.
    • Mantra on View Hotel:

      Offers comfortable rooms and a range of amenities.
    • Paradise Resort Gold Coast:

      Family-friendly resort with a water park.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Planning your trip to the Gold Coast and looking for the perfect place to stay? Ruby Gold Coast by CLLIX offers a fantastic location, comfortable accommodations, and a range of amenities to ensure a memorable stay. With its convenient access to the beach, restaurants, and attractions, it's an ideal choice for both families and couples.

Don't miss out on the opportunity to experience the best of the Gold Coast. Check hotel availability and make your room booking today through Traveloka for the best deals and a seamless booking experience. Start planning your dream vacation now!

Explore more options and book cheap hotels in Australia or find cheap hotels nearby for your next adventure.

All facilities in Ruby Gold Coast by CLLIX

Others Ruby Gold Coast by CLLIX
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

General

  • Parking

Hotel Services

  • Luggage storage

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ruby Gold Coast by CLLIX

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 49 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

The front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 20:00 - to 10:00
Available rooms at Ruby Gold Coast by CLLIX
98
Number of floors in Ruby Gold Coast by CLLIX
30
Another facilities in Ruby Gold Coast by CLLIX
Beach umbrella, Outdoor pool, Pool sun loungers, Others, Smoke-free area

Frequently asked question in Ruby Gold Coast by CLLIX

What are available facilities at Ruby Gold Coast by CLLIX?
There are top facilites at Ruby Gold Coast by CLLIX such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ruby Gold Coast by CLLIX?
The standard check-in time at Ruby Gold Coast by CLLIX is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00
What is the star rating of Ruby Gold Coast by CLLIX
Ruby Gold Coast by CLLIX has a 4.0-star rating.
How many floors does Ruby Gold Coast by CLLIX have?
Ruby Gold Coast by CLLIX has 30.
How many rooms are available at Ruby Gold Coast by CLLIX
Ruby Gold Coast by CLLIX has 98.
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More Reviews from Other Guests in Ruby Gold Coast by CLLIX

8.8
Very Good
From 783 reviews
Cleanliness

8.8

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Ruby Gold Coast by CLLIX

Number of reviews per page
20
40
Top reviews
Rattanasin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable quiet
Rebecca
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Apartment was great. Parking very tight.
Nicki
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Booked a one bed apartment with a queen bed, but was checked in to a room with two tiny single beds; the slimmest beds I've ever seen. When I went to Reception to ask about getting put into the correct room, I was asked to spend the first night of a 2 night stay in the single room as no other room was clean! I showed a photo of the 2 single beds and advised that there is no way that I could fit in one of those beds,and was then told I was being 'upgraded' to the room I booked in the first place! Not a great first impression of this property.
Read More
Craig
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Interesting view of Surfers from the balcony. It is a great place to dry washing on the provided racks. The rooms were certainly clean. The single beds were incredibly narrow. There three lifts worked well and the delay for a lift was minimal. The area is safe and easily walkable to Surfers Paradise mall and the beach. The car park is safe but drivers needs to exit their vehicles to tap their fob on the gate button. There is apparently a cafe but no staff mentioned it or recommended it. Guess nothing happens there. The three large mental dustbins on wheels at the hotel entrance rather spoil the ambience. The smell was bad the day we left. Bring your muscles to open apartment doors - very heavy. Overall our 5 night stay was pleasant and convenient -= especially the well equiped apartment kitchen. Definitely worth a visit and we would consider Ruby for staying there again. One small point. While the Reception staff were polite and helpful, english was obviously a second language and there were some minor communication misunderstandings.
Read More
Kazimali
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The overall stay was satisfactory; however, it should be noted that reception is unattended after 7 PM. Furthermore, the air conditioning unit produced excessive noise, and the shower drainage requires attention due to slow water evacuation, which warrants remediation prior to occupancy.
Karen
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Just outside the chaos of the centre of Surfers but walking distance to everything. Fantastic views of the ocean, river and hinterlands.
Alison
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff on the front desk were lovely. The first room we were given was disgusting. The shower wasn’t clean, there was hairs and toenail clippings on the floor, the bedside tables had spills on them, the kitchen surfaces was dirty and there was hairs in the bed. We were given a second room that had been “checked by the manager” but honestly this was only marginally better. As it was during the school holidays, there were limited options available so we ended up buying cleaning supplies and doing it ourself. We were given complementary sparkling wine and chocolates as an apology. The location is lovely, and if clean the apartments are well set out and relatively modern.
Read More
Leanne
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No towels, no wine
Rachel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The apartments are tired. They also need a good spring clean and freshen up with paint. Bathrooms were fairly new and clean, bed also. No mattress protector on bed just sheet - mattress won’t last long. Bedsides and coffee tables, kitchen table had coffee / drink marks and had not been cleaned. Dirty tissue on wardrobe and clump of hair, the wardrobe slide was filthy. Windows very dirty, ruined the view and they are easily accessible to clean. Lifts reliable but dirty. Outside area really badly maintained, dirty and no one used it, pool area average, leaves around. Basic cleaning is done but no attention to detail. Many poor reviews and I dint think they are working to fix it, never saw anyone around cleaning. Reception basic, staff pleasant but unprofessional dress and reception did not look professional. Just making money, it’s not cheap to say here and I would rate it 3 star Location and parking great.
Read More
Humdy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The lady at reception was very kind and helpful thank you so much
Natasha
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean and fresh, great location, great hotel
Kishan
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Our stay was horrible room was dirty ammenties wer very poor not enough cooking utensils very run down apartment tv in main lounge didn’t work properly ie couldn’t connect to hotel wifi tv in main room didnt work at all stains and marks all throughout the couch dining chairs, worse thing of all was when we told the staff on the day we checked in he basically said that he couldn’t do anything and he didn’t have any maintenance person there at that time and this was on a Friday at 4pm and also advised he was the only one working at that time won’t be back I also told the lady at reception when I checked all of the thing above and all she said was I’m sorry
Read More
Demelza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was beautiful and the staff were lovely
Emily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the views, the bedrooms were spacious and the undercover parking was a bonus. We had not realized there was no dishwasher until the day of departure, one of the downsides. We had a nice time but jad some trouble with the ac in the living area did not work.
Carolyn
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel! Highly recommended!
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Modern apartment with all facilities. Cleanliness of room wasnt the best however did not affect the stay. Would recommend this property
Hallie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great stay and fantastic customer service
Scott
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Construction site very noisey very early
Catherine
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The whole place needs a thorough clean the carpet was dirty in the room we stayed. I don’t think the showers had been cleaned before we came as well. As for the washing machine the rims I don’t think it ever been cleaned. The windows were dirty and it’s also a very noisy spot as we’ve got a children’s park with carousels and the outside. Very disappointing will not return. The Restaurant and the bar weren’t open and I honestly don’t think they have enough people to service the hotel or they are not being supervised sufficiently. Even the foyer and the lifts were dirty.
Read More
Claire
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A short walk to central Surfers Paradise. Plenty of street parking for our visitors and free parking for guests. Clean, well presented, nice staff, excellent price. Photos represented apartment well. There was a construction site nearby which did not trouble us with noise. The lobby looks like it used yo have a bar and dining but doesnt seem to be operating at the moment. Lifts were all operational and quick. Little balcony was great and could see the ocean. For the price, excellent value.
Read More
Number of reviews per page
20
40

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Others 4 Ruby Gold Coast by CLLIX

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 783 reviews
Cleanliness

8.8

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ruby Gold Coast by CLLIX

Number of reviews per page
20
40
Top reviews
Rattanasin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable quiet
Rebecca
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Apartment was great. Parking very tight.
Nicki
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Booked a one bed apartment with a queen bed, but was checked in to a room with two tiny single beds; the slimmest beds I've ever seen. When I went to Reception to ask about getting put into the correct room, I was asked to spend the first night of a 2 night stay in the single room as no other room was clean! I showed a photo of the 2 single beds and advised that there is no way that I could fit in one of those beds,and was then told I was being 'upgraded' to the room I booked in the first place! Not a great first impression of this property.
Read More
Craig
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Interesting view of Surfers from the balcony. It is a great place to dry washing on the provided racks. The rooms were certainly clean. The single beds were incredibly narrow. There three lifts worked well and the delay for a lift was minimal. The area is safe and easily walkable to Surfers Paradise mall and the beach. The car park is safe but drivers needs to exit their vehicles to tap their fob on the gate button. There is apparently a cafe but no staff mentioned it or recommended it. Guess nothing happens there. The three large mental dustbins on wheels at the hotel entrance rather spoil the ambience. The smell was bad the day we left. Bring your muscles to open apartment doors - very heavy. Overall our 5 night stay was pleasant and convenient -= especially the well equiped apartment kitchen. Definitely worth a visit and we would consider Ruby for staying there again. One small point. While the Reception staff were polite and helpful, english was obviously a second language and there were some minor communication misunderstandings.
Read More
Kazimali
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The overall stay was satisfactory; however, it should be noted that reception is unattended after 7 PM. Furthermore, the air conditioning unit produced excessive noise, and the shower drainage requires attention due to slow water evacuation, which warrants remediation prior to occupancy.
Karen
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Just outside the chaos of the centre of Surfers but walking distance to everything. Fantastic views of the ocean, river and hinterlands.
Alison
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff on the front desk were lovely. The first room we were given was disgusting. The shower wasn’t clean, there was hairs and toenail clippings on the floor, the bedside tables had spills on them, the kitchen surfaces was dirty and there was hairs in the bed. We were given a second room that had been “checked by the manager” but honestly this was only marginally better. As it was during the school holidays, there were limited options available so we ended up buying cleaning supplies and doing it ourself. We were given complementary sparkling wine and chocolates as an apology. The location is lovely, and if clean the apartments are well set out and relatively modern.
Read More
Leanne
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No towels, no wine
Rachel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The apartments are tired. They also need a good spring clean and freshen up with paint. Bathrooms were fairly new and clean, bed also. No mattress protector on bed just sheet - mattress won’t last long. Bedsides and coffee tables, kitchen table had coffee / drink marks and had not been cleaned. Dirty tissue on wardrobe and clump of hair, the wardrobe slide was filthy. Windows very dirty, ruined the view and they are easily accessible to clean. Lifts reliable but dirty. Outside area really badly maintained, dirty and no one used it, pool area average, leaves around. Basic cleaning is done but no attention to detail. Many poor reviews and I dint think they are working to fix it, never saw anyone around cleaning. Reception basic, staff pleasant but unprofessional dress and reception did not look professional. Just making money, it’s not cheap to say here and I would rate it 3 star Location and parking great.
Read More
Humdy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The lady at reception was very kind and helpful thank you so much
Natasha
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean and fresh, great location, great hotel
Kishan
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Our stay was horrible room was dirty ammenties wer very poor not enough cooking utensils very run down apartment tv in main lounge didn’t work properly ie couldn’t connect to hotel wifi tv in main room didnt work at all stains and marks all throughout the couch dining chairs, worse thing of all was when we told the staff on the day we checked in he basically said that he couldn’t do anything and he didn’t have any maintenance person there at that time and this was on a Friday at 4pm and also advised he was the only one working at that time won’t be back I also told the lady at reception when I checked all of the thing above and all she said was I’m sorry
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Demelza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was beautiful and the staff were lovely
Emily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the views, the bedrooms were spacious and the undercover parking was a bonus. We had not realized there was no dishwasher until the day of departure, one of the downsides. We had a nice time but jad some trouble with the ac in the living area did not work.
Carolyn
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel! Highly recommended!
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Modern apartment with all facilities. Cleanliness of room wasnt the best however did not affect the stay. Would recommend this property
Hallie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great stay and fantastic customer service
Scott
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Construction site very noisey very early
Catherine
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The whole place needs a thorough clean the carpet was dirty in the room we stayed. I don’t think the showers had been cleaned before we came as well. As for the washing machine the rims I don’t think it ever been cleaned. The windows were dirty and it’s also a very noisy spot as we’ve got a children’s park with carousels and the outside. Very disappointing will not return. The Restaurant and the bar weren’t open and I honestly don’t think they have enough people to service the hotel or they are not being supervised sufficiently. Even the foyer and the lifts were dirty.
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Claire
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A short walk to central Surfers Paradise. Plenty of street parking for our visitors and free parking for guests. Clean, well presented, nice staff, excellent price. Photos represented apartment well. There was a construction site nearby which did not trouble us with noise. The lobby looks like it used yo have a bar and dining but doesnt seem to be operating at the moment. Lifts were all operational and quick. Little balcony was great and could see the ocean. For the price, excellent value.
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