红宝石黄金海岸 - 克莉丝酒店

Value for money

很好

The early arrival was at 7am,The receptionist kindly arranged a room for us to rest. The room over a thousand feet was first-rate and incomparable. The receptionist told me all the details and would definitely come back again. Thank you so much!

good location with warm and friendly service！

We got upgraded to 2-bedroom apartment which was really spacious and nice. The hotel itself is stylish and recently newly furnished I guess. The staff are nice but my friend told me one of the female staff at the check-in counter was a bit rude tho, I was not there so I did not know.

The bedrooms, toilets/showers and the lounge were very clean. The oven and the gas stove were dirty and the pots and pans were dirty. The Ruby apartments were in a great position and the view was stunning.

We enjoyed our stay at Ruby, loved how close it was to catching the bus or trams. Wasn’t far of a walk to surfers paradise or the beach. The pool was nice but which there was a hot tub especially would’ve been nice having that at night. The room we had was nice but could’ve been cleaner when on arrival. We had house keeping twice and on the second time a pair of shorts went missing so declined having house keeping again as that made us uncomfortable. The apartment wasn’t too big and hadn’t worn those shorts yet so knew they were in the apartment before we left for the day and then after when we came back mysteriously weren’t there after house keeping had been done. Told found desk about it but nothing was really done other then an “sorry were not sure” Other than that it was a nice stay.

Friendly courteous staff, fast & excellent service! All amenities are very handy as is free parking! Rooms are fully equipped and spacious…

Would have given 5 stars but the aircon was noisy and it wasn’t 100% clean.

Great location, amazing views and lovely spacious apartment

The ocean view was good.

The decor was lovely as was the view and location. However the apartment needs a proper clean. The mould in the showers was offputting as were the black scuff marks and dings on the walls, mould in the washing machine, dirty sliding balcony doors and dust in various places. The metal gas hobs were grubby too (however would come up nicely with a soak, some Bar Keeper's Friend and a scrub with some steel wool). We did enjoy our stay despite this and feel like a deep clean and some touchups with some paint would make a world of difference.

Great place, quick check in. Great views of the ocean and seaside from our rooms!

Nice room

Fairly clean and tidy.

Wonderful stay in a lovely spacious & clean apartment which had great views & was walking distance to where we wanted to visit.

Comfortable quiet

Apartment was great. Parking very tight.

Booked a one bed apartment with a queen bed, but was checked in to a room with two tiny single beds; the slimmest beds I've ever seen. When I went to Reception to ask about getting put into the correct room, I was asked to spend the first night of a 2 night stay in the single room as no other room was clean! I showed a photo of the 2 single beds and advised that there is no way that I could fit in one of those beds,and was then told I was being 'upgraded' to the room I booked in the first place! Not a great first impression of this property.

Interesting view of Surfers from the balcony. It is a great place to dry washing on the provided racks. The rooms were certainly clean. The single beds were incredibly narrow. There three lifts worked well and the delay for a lift was minimal. The area is safe and easily walkable to Surfers Paradise mall and the beach. The car park is safe but drivers needs to exit their vehicles to tap their fob on the gate button. There is apparently a cafe but no staff mentioned it or recommended it. Guess nothing happens there. The three large mental dustbins on wheels at the hotel entrance rather spoil the ambience. The smell was bad the day we left. Bring your muscles to open apartment doors - very heavy. Overall our 5 night stay was pleasant and convenient -= especially the well equiped apartment kitchen. Definitely worth a visit and we would consider Ruby for staying there again. One small point. While the Reception staff were polite and helpful, english was obviously a second language and there were some minor communication misunderstandings.