红宝石黄金海岸 - 克莉丝酒店

Value for money

很好

The early arrival was at 7am,The receptionist kindly arranged a room for us to rest. The room over a thousand feet was first-rate and incomparable. The receptionist told me all the details and would definitely come back again. Thank you so much!

good location with warm and friendly service！

We got upgraded to 2-bedroom apartment which was really spacious and nice. The hotel itself is stylish and recently newly furnished I guess. The staff are nice but my friend told me one of the female staff at the check-in counter was a bit rude tho, I was not there so I did not know.

Dirty rooms and cockroaches. Personnel just laughed at the problem and didn’t want to switch our rooms. Hence, checked out early instead to avoid spending another night here

Facilities are average and no bar or cafe

Good value

Views - great Reception staff - great The room cleanliness - very poor

The room was dirty…!! I mean filthy, as soon as you walk in there was a bad stale, damp smell, the mattresses had no protectors and were badly stained with urine and god knows what else, oven and fridge were dangerously dirty with mould, towels were dirty and stained, the sofa was filthy and stained, and when it rained, the ensuite bathroom leaked and water came in through a non opening window. My Expedia VIP status was not recognised, we were not given a bottle of wine, in fact we were likely punished for using Expedia. The manager was non existent, one guy literally quit his job on Xmas Eve because he was unsupported and was getting so many complaints.

Great apartment generally speaking and location was okay. Checked in at 4pm and room not ready. Parking a bit of a pain. No dining options. Room not cleaned properly after previous guests with washer and used soaps left in the shower. Linen clean and tidy Mould in the washing machine Both TVs not working, with one looked like it had been punched in. Real shame it was a lovely place just reception terrible and room not clean. I think we left it cleaner then when we got there.

Our stay was just beautiful as it always is! See you again in the new year Ruby!

The bedrooms, toilets/showers and the lounge were very clean. The oven and the gas stove were dirty and the pots and pans were dirty. The Ruby apartments were in a great position and the view was stunning.

We enjoyed our stay at Ruby, loved how close it was to catching the bus or trams. Wasn’t far of a walk to surfers paradise or the beach. The pool was nice but which there was a hot tub especially would’ve been nice having that at night. The room we had was nice but could’ve been cleaner when on arrival. We had house keeping twice and on the second time a pair of shorts went missing so declined having house keeping again as that made us uncomfortable. The apartment wasn’t too big and hadn’t worn those shorts yet so knew they were in the apartment before we left for the day and then after when we came back mysteriously weren’t there after house keeping had been done. Told found desk about it but nothing was really done other then an “sorry were not sure” Other than that it was a nice stay.

Friendly courteous staff, fast & excellent service! All amenities are very handy as is free parking! Rooms are fully equipped and spacious…

Would have given 5 stars but the aircon was noisy and it wasn’t 100% clean.

Great location, amazing views and lovely spacious apartment

The ocean view was good.

The decor was lovely as was the view and location. However the apartment needs a proper clean. The mould in the showers was offputting as were the black scuff marks and dings on the walls, mould in the washing machine, dirty sliding balcony doors and dust in various places. The metal gas hobs were grubby too (however would come up nicely with a soak, some Bar Keeper's Friend and a scrub with some steel wool). We did enjoy our stay despite this and feel like a deep clean and some touchups with some paint would make a world of difference.

Great place, quick check in. Great views of the ocean and seaside from our rooms!