ベースキャンプ スイーツ バンフ

lovely location. views were beautiful. rooms were tiny. bathrooms esp one shower was leaking and not working properly. poor communication about use of spa on the roof and undisclosed rules. manager downstairs not available to speak to clarify.

Bed bugs!!!! And when we got ready for bed there was hairs all over the bedding! I messaged the manager and no response. Also there is a train right outside that the horn blows every three hours 11pm, 2am and then around 6am. The next morning my sister stepped in puke that was right down the street. Parking is 30 dollars a day. The hot tub is in a parking lot. The only good thing is location but do you really want to chance it if you get bugs lol!

Clean and close to everything.

Parking was an issue for us. The rate for a 24 hour period was ok, however there was no in and out privileges which made it overly expensive if you wanted to go out several times a day. Hotel needs to make arrangements with parkade owners for hotel guests to have in and out privileges. Also no handicap parking near hotel entrances from the parkade. The accommodations themselves were excellent.

Great location, room clean and new. Full kitchen and comfortable bed. Noisy outside our window early both mornings. Parking is $30 a day or $8 per hour with no in/out privileges.

Nice place to stay

Positives: spacious interior and good location Negatives: no service at all; no help to answer questions or provide amenities during the stay. Everything is self service Do not expect any service. There is no cleaning during your stay, no periodic takeout of trash, no refill of towels. There is no front desk help. There is someone sitting at the front desk during work hours, but she will not assist you with luggage, or help you open the door, or answer any questions outside of what’s available in the website FAQ. There is no real amenities, not even one set of bottled waters to start, no refill of tea bags or coffee, which is very disappointing. The jacuzzi photos are misleading. It’s next to the rooftop parking lot. Also it wasn’t heated by the time we tried to use it at 7pm.

Loved the suite. Perfect for families.

We enjoy our stay here. We highly recommemd this place. Hopefully there is a regular pool for the children to enjoy. Thank you so much!

Friends first time in Banff

It was a nice stay and overall it was great…

The room was beautiful same with the view of the mountains

Everything was excellent service, cleanliness, maintenance and staff....loved our stay ❤️

Perfect location and the view from the rooms was amazing.

We loved the view, amenities, location and the overall layout. Perfect for a family’s quick getaway.

Overall great location! The hot tub was closed for cleaning all of Sunday so we didn’t get a chance to check it out, and the parking is not very convenient.

Location was great and it was spacious. Cleaniness especially bed sheets require more attention. Over priced.

Great location and quiet, comfortable stay.

Alles neu und gepflegt. Kommunikation nicht ganz einfach. Parken teuer!

The staff was very helpful & informative especially Casey & Milly