Basecamp Suites Banff

We loved the view, amenities, location and the overall layout. Perfect for a family’s quick getaway.

Overall great location! The hot tub was closed for cleaning all of Sunday so we didn’t get a chance to check it out, and the parking is not very convenient.

Location was great and it was spacious. Cleaniness especially bed sheets require more attention. Over priced.

Great location and quiet, comfortable stay.

Alles neu und gepflegt. Kommunikation nicht ganz einfach. Parken teuer!

The staff was very helpful & informative especially Casey & Milly

Best location for everything. You can park once and walk everywhere on and around Banff Avenue. Then if you want to leave the strip, you can just take the local bus to take you to other points of interest. Highly recommend!

I loved my stay coz everything i needed was there, easy check in. Im very particular with cleanliness and i was so happy when i say everything i needed was there, broom, extra paper towels, soaps and etc. no inconvenience of asking for this and that coz you have enougg in your room for a family like.. i alsk loved the view

Hotel is accessible to downtown shops, cleanliness is superb,parking is on the same floor ($30 for overnight parking).

Great and helpful staff and lovely clean unit,

👍

No parking available for SUV’s and trucks. To pay for parking all day is $60.00 and not $30.00 that the front desk

Fantastic stay! The room was so spacious, especially given we had a larger group.

It was great. Tight quarters but had everything you needed. It was new and very very clean and a great location.

Clean, convenient check-in and a great location. A bit short on storage space if you have gear with you for adventuring in the area.

Property located in the heart of Banff that’s cozy and clean. It’s located close to the SkiBig3 shuttle stop and has all food options available nearby (including a grocery and liquor store). Had a wonderful stay!

Amazing to have a 2BD/2BA hotel so close to downtown Banff. We were within 2 minutes walking of a grocery store, liquor store, restaurants, ski shop, and coffee shop. Parking garage is attached to building so you don’t have to go outside. 2 hot tubs on the roof with amazing views!

This property was clean, efficient and in a VERY good location. The unit is VERY small! There is NO closet, no room for a suitcase in the bedroom and only ONE drawer in the entire apartment. Also, the parking is VERY convenient BUT there is a $30 per day charge. Just know in advance what you are getting.

The location of the property is fantastic. Easy walk to the entire downtown area. Two coffee shops with breakfast items, a grocery store and a liquor store within a 2 minute walk. Also, easy to leave in your vehicle and head to Sunshine or Norquay. The pictures of the room are a little deceiving. They are accurate, but taken in a way to make the rooms look bigger than they are. There are no closets and it feels more like a hotel room than your typical two bedroom VRBO. It had some dishes and cooking pans, etc., but you shouldn't plan on making complex meals. They do supply coffee filters, coffee, tea, salt, pepper and an oil (not sure what kind). The parking garage next door was convenient, but it is $30 per day and only allows one entry/exit. You cannot leave and come back multiple times per day without paying the hourly rate. Their system was broken 5 out of the 7 days. We were told there was free parking at the train station but we never used it. Overall, the place is clean, well maintained, with relatively new furnishings, etc. I would stay there again if we returned to Banff.

My friends and I booked a 2 bedroom room that was advertised for 6 people total (2 beds & 1 sofa bed). The dishes all had a film on them upon touch (clearly not cleaned properly), but otherwise the room was nice and amenities were good too. When it came time to sleep it was a different story. We pulled out the sofa bed for our 5th guest and were astonished at what we saw. There were MUTIPLE hairs all over the mattress, I’m talking of all colours and sizes (obviously accumulated over time from multiple people) all over the mattress and the biggest stain on the mattress as well. It was absolutely disgusting and looked like it has never been cleaned never mind vacuumed. On top of that, the sheets for the sofa bed were also dirty and there was only a duvet cover and pillow with no case or sheets over it. I couldn’t believe how unsanitary it was. Our friend slept on the couch using the hot tub towels as a blanket as that felt like a cleaner option than the sofabed inside. After seeing the state of that bed, it made me question the cleanliness of the other rooms too and I honestly felt gross sleeping in my seemingly clean bed. If we had 2 guests that had to use that sofabed we honestly would have had to change hotels. I don’t know why Basecamp advertises that this room sleeps 6 when the sofabed is in that state. It is very disappointing considering the cost of the room. I’ve stayed at Basecamp resorts in Canmore several times and I know they have better standards than this