Clean room, great customer service. Everything is good except the this prperty doesnt have their own parking facility. You have to park to the adjacent pay parking building which is quite expensive. But overall, its a wonderful place to stay in Banff. Its close to everything.
Had an awesome 4-night stay at the superior 2 bedroom apartment for me and my sister. Affordable, clean, close to everything- grocery, cafes, shops, Roam bus stop, etc. But best of all, the mountain view from both our bedroom windows was SO BEAUTIFUL. The parking garage attached to Basecamp is very convenient. You can park on the floor you're staying on and enter the door from there. The only downside is the parking is $35 daily or $8/hr through a third party. (Maybe in the future, Basecamp could make some sort of deal with parking garage owner for its guests) But besides that, no complaints. Would stay here again.