HILTON GARDEN INN CALGARY DOWNTOWN

it was good enough, but the environment was not so nice as the homeless people were crawling.

Overall my stay was very nice! The parking can be a bit confusing since it’s not accessible until you go inside and let them know you’ll be using their parking garage. Other than that, the restaurant inside the hotel was great and the staff were extremely kind! I would recommend staying with them!

Two of the three times I spoke to the front desk, they spoke very fast and were abrupt and unhelpful, the hospitality did not match to cost of my stay. Also I understand it is outside of the hotel's control, but there was very loud construction right outside my window very late into the night, keeping me up past 2 a.m. that I was not made aware of before hand.

The hotel staff is friendly and helpful, but the restaurant and breakfast fall short of expectations. The breakfast is inadequately prepared, the buffet is minimal, and the service varies greatly from that of the front desk. It doesn't quite feel like a Hilton Garden Inn, especially compared to our positive experiences with Hilton hotels worldwide. As a frequent traveler, I recommend skipping the breakfast here, as there's a Tim Hortons nearby with more variety and affordable prices.

Quarto bem limpo Café da manhã internacional com bastante variedade

Didn’t Like?! There was no Safe Box in the room

Clean and welcoming room

The hotel was nice but there were things I was unaware of before staying here. The LRT is just outside and starts operating at 4:30. The road crossings and general noise woke me up. There is construction across the street that starts around 6:00. Homeless. So many homeless wandering around and sleeping. This is an anomaly but the water was turned off on the morning of my leave. Luckily there was a notification slipped under the door so I could adjust my schedule.

bit of an issue getting a room - but resolved nicely

Good ppl ace to stay

Room was lovely and spacious , lacked toiletries don’t expect any extras . Front desk staff very friendly and helpful . Ester went out of her way to help us with a frustrating parking app. Location is awful sadly homeless people all around the hotel including the outside front steps . Underground parking is a ridiculous $37 . We had the option to park across the street for a much lower rate with the risk of having your car vandalized. We returned to our car to find someone had defacated beside our car . Breakfast was adequate. Unfortunately I would never stay here again

Was good spot great location

Todo excelente, habitación espaciosa y cómoda

Nice hotel, but we were going to go down to the restaurant for drinks and eats before the concert. They were closed from 1PM to 5 PM I believe. So that is super inconvenient in a hotel. Never ended up going to the restaurant at all. I guess they don't want to pay their staff for that extra 4 hours, but at least be open on weekends. Also very sketchy outside of the hotel with all the druggies everywhere.

The lounge has great drinks, food and staff! Staff was super helpful!

Things were great for one night - I just didn't sleep well because of the pillows. I just find that frustrating when the bed is comfy etc. And the AC blows on you rather than up, so I was either quite warm when it wasn't running or freezing when it was. Otherwise, it was all good there! If you're a better sleeper than me you'll likely be fine. Lol

Staffs are friendly and the room is clean and cozy. Wonder if they have slippers, but i did not find them in the room. Also I just stayed one night and did not ask.

We were not expecting so many homeless people and drug users passed out all around the property including the front entrance. The breakfast wasn’t worth it nor good so the next morning went next door to Tim Horton’s for breakfast. More homeless people and begging for money and we watched a drug deal go down inside restaurant. I love Hilton but they need to clean this one up because currently it’s scary on the streets all around this property.

Close proximity to saddle dome and casino

The hotel is lovely- breakfast was amazing and the staff were super nice… however it is not located in the best area - we witnessed the start of a fight. A security guard would be a great addition to this hotel. As I said - lovely hotel inside!! Easy walk to Saddledome.