ユニオン ホテル

フロントの方の対応が素晴らしいと感じた。ファーストネームを私に伝えて、何か困ったら私に伝えてと言ってくれ、カナダ初日だったのでとてもこころ強かった

駅に近くてとても便利。

部屋は小さく、窓の外はすぐに別の建物の壁。エアコンの音が異常に大きく、また、廊下の音も響いていて、夜、何度も起きてしまいました。宿泊費は安くないだけに、残念でした。

ユニオン駅から近く、部屋も清潔で十分な広さがありとてもよかったです。 7階に製氷機が有り、便利に使えました。

駅近で立地が良く、部屋も綺麗でした。

狭いながらもとても工夫がされた部屋で心地良く過ごせました。

That's very nice !

The hotel was very conveniently located with easy access from Union Station, and both the lobby and the rooms were exceptionally clean and comfortable. Hotels in Toronto tend to be expensive, but in that sense, this hotel offered excellent value for money and was a great choice.

The 4-star rating at Union Hotel is a joke and does not reflect reality. Do not book here. We arrived at 2:00 a.m. after a delayed flight with a reservation confirmed over a month in advance. Despite this, the front desk told us no room was prepared. We were forced to wait in the lobby while they hastily cleaned a room that had only just become vacant. Being told at 2:00 a.m. that a confirmed booking isn't ready is a total failure of their system. The rest of the stay was equally substandard. The Wi-Fi was non-functional the entire time, forcing me to rely on my own cellular data for essential tasks. Breakfast was poor, with low-quality food and undrinkable coffee. To top it off, the staff showed zero accountability. When I raised these issues, they dismissed me by claiming they couldn't offer compensation because I booked through Expedia. This is a pathetic excuse for a service provider. The Union Hotel is responsible for the quality of the stay regardless of how the room was paid for. They take your money but fail on the most basic hospitality standards. Stay elsewhere.

Hotel close to public transit. Easy access to everything. Tim Hortons across the street. Super clean, everything functional. Doors don’t seal, so you hear every noise in the halls and even see the light. Earplugs a must.

We took the train from Ottawa so this was a perfect location as it's very close to Union Station. It looked non-descript from the outside but as soon as we walked in, we were greeted by a significantly sized lobby / cafe / hangout space. Our room was small but super cute and trendy - very "boutique hotel-ish". We had an easy walk (~7 minutes) to Scotiabank Arena and lots of restaurant options all around us. I'll definitely stay here again next time I come to downtown Toronto.

Great design and good coffee shop

The location is really great if you arrive by train. The design is really charming. We found the scent in the lobby to be nice but a bit overwhelming, I would recommend to turn it down just a notch. Overall had a great stay, the only thing that really bugged us was the soundproofing of the rooms. We could hear everything that happened it the room next door, from the movie they watched to everytime they used the bathroom… It was a cheap stay, but for this last reason I would not go back.

Very clean and updates and also conveniently placed. Really all you need for a Toronto hotel stay.

Easy, clean, modern. Room was on the small side. I'd return

Excellent stay

Clean room, friendly staff.

Great location - Very close to Union Station. Nice hotel - room was clean - King bed was great. Restaurant on the premises was not quite what I expected but food was good.

Superb location in downtown Toronto. Very clean well appointed room with very comfortable King size bed. Very friendly and courteous front desk staff. Nice cafe located in the Lobby area and Tim Hortons also located right across the street.

Perfect accommodations, staff were so lovely, throughly enjoyed our stay!