Union Hotel

The reception employee who checked us in was not helpful. We asked about parking our car and his first response was we don’t have parking, I cannot help you with this. We asked that he at least direct us to the closest lot. The walls were paper thin, you could hear conversations in the rooms next to and across from our room. There is no room service unless you ask for it each day of your stay. E.G. fresh towels, room cleaning, bed service etc.. The elevators need service. On a positive note, the hotel is located near Union station and near many attraction’s. There is a cafe that is adjoined to the hotel. I would not stay in this hotel again.

Very nice boutique style hotel! Loved the black robes provided and the walk in shower. The beds were also very comfortable too! Lastly, the location was perfect near lots of food, and transit.

Clean room

Amazing stay can wait to come back

Good deal

The room was small but adequate for our needs and superbly located! The room and hotel are very clean. The fan on the AC unit is very noisy which affected my sleep despite using ear plugs

The hotel is close to Union Station. The room was small but comfortable. Air conditioning was noisy and the room lighting could have been better. I would stay there again.

The studio room was small but very nice for our purpose.

Loved staying here!

Room size was smaller than expected

For how cheap it was the rooms were so cute and perfect for a one night stay. They were a bit tiny but perfect for 2 people. The hotel itself was very aesthetically pleasing.

Everything was clean, location is convenient if taking public transportation. Staff was not particularly friendly and the room was sufficient but not memorable.

The doors on our floor were quite heavy and you could hear them closing in the hallway. Other than that it was an amazing hotel in a great location. Walked to the train station and the baseball game.

Staff

Amazing location and beautiful hotel. Staff was amazing, helpful and very friendly. Just wish they had a microwave or mini fridge in the room but loved it other than that.

Location, cleanliness and friendliness of staff.

It was hard to decide on a rating. On one hand, the place was cute. Very nice lobby, cute decor, and the Humble Donkey was A+++ (food, vibes, and staff all fantastic in the restaurant). However, we had major issues with our AC. We were damp the entire stay. We brought it up several times and were told things were working. They were not. The temperature in our room hardly changed and we were sweating all through the night. The smell from the AC was also pretty bad, and as I mentioned the humidity the ac unit created was almost unbearable. We were so glad to leave this morning, honestly. Surface level clean, but not clean in a deep way. Sticky something in the bathroom floor, corners of shower and windows etc all dirty. Bedside table had rings on it from previous guests drinks from before our check in. Just in general not great. Location was fantastic and vibes were good, though. Felt very safe on the property and enjoyed Toronto. Fix that AC, though. Another guest might not be as reasonable about it.

the beds were super comfortable, as well as the duvets and linens. Lobby was beautiful!

Great location!

Very nice