セネタープエルトプラタ

La chambre était correcte cependant, la salle de bain a besoin d'être rénover et la douche était vraiment fichue. Le plafond de la chambre avait une fuite d'eau, ils sont venus le réparer et ça sentait la moisissure. Les femmes d'entretien ménager étaient excellente. Le bruit était infernale jusqu'à 23h30 toutes les soirs. De plus, il y avait une génératrice à proximité qui fonctionnait sans arrêt et qui dégageait de mauvaise odeurs. Ils n'ont jamais offert une autre chambre malgré que nous avions réservé pour 3 semaines. Bien au contraire, ils nous offraient d'aller aux réunions pour nous offrir du time-sharing à tout les jours et avec insistances.

Room was great, clean and everything worked. The place overall is good. The only thing I would change is they need service at the pool.

Our room was very nice and the beach area was beautiful.

The front desk women like guest service women were rude. The men were pleasant but the woman not!!! The mini bars were needing a selection The coffee was gross The fitness instructor Alberto was a doll and good The drink server Brito was the very best of all the wait staff The attendant BRAULIO also was super pleasant- the Italian place was the very best. They never held the Michael Jackson show:(. All in all very wonderful trip and beautiful resort The maids were fantastic and pleasant

Resort is modern and nice looking but the food and service is mediocre at best. I wouldn’t rate this a 5*. There are much better resorts on the island.

Courteous friendly staff. The room was very clean, but the ocean view I expected was obstructed by palm trees, which was ok because the birds were delightful neighbors. The cruise ships docked directly across from my window so watching them arrive and depart was an added bonus!

Restaurant are good and its have great wiews

Food was terrible, even at a la carte restaurants. Room had leaking shower, leaking fridge and toilet flush button gets stuck all the time. Swim out pool was moldy and looked dirty

My partner and I visited this resort for the first time, where we stayed for 5 days. Overall, we found the room to be clean and well-maintained. The resort had a good variety of food offered in its buffet, and the staff were kind and helpful. The coffee shop, ice cream shop and pizza shop were a nice touch and great for grabbing a quick bite while hanging around the beach, all of which had clean, quick access to the restrooms nearby. The à la carte restaurants, specifically the Italian and Teppanyaki restaurants, had limited menus to choose from. The service at the Italian restaurant was a bit slow when it came to serving the food or refilling drinks, and the teppanyaki dishes were all cooked with the same seasonings/sauces for their hot dishes, although the chef did offer an entertaining show. That said, I recommend eating at the buffet if you prefer more diversity and quality dishes. The beach was clean with a lot of beach chairs available for seating, while the poolside chairs were pretty busy throughout the day. The bars were quick to serve out their drinks during the day, but when the buffet closes at 10 PM, the sports bar gets pretty busy. The lookout spot at the left end of the beach offers gorgeous views of nearby areas and the resort. You may also get the chance to watch cruise ships dock as they tend to visit daily. The spa access was okay, but the pools and outdoor areas could use some cleaning. The changerooms were spotless and had a nice ambiance.

Friendly staff, good food, rooms very clean, wifi throughout the resort, very budget friendly.

Room booked on Expedia wasn't the room you get. That room is an upgraded room costing you more $. Was given an old room with disgusting shower and poor water pressure and smell of sewerage. Had to wait until next day to get upgrade. Buffet average, hibachi restaurant excellent, steak house avoid, Italian restaurant great. Poor service at buffet. Rained most of our stay, so nothing else to do. Pools are great. Watch for Pool bar who only rinses used cups and gives them out again. Unsanitary.

Room was ok staff was ok

The place is beautiful! Staff is amazing!

Room and staff were pleasant. Beach is very rocky with strong undercurrents. Got stung by a sea urchin! (Medical clinic advised it is common there and you should always wear water shoes.

The rooms were clean and updated. The food was scrumptious and

Good room with standard amenities. The location right on the beach was awesome. The staff were always friendly and accommodating. It’s a very peaceful experience.

Nice place nice people

Room was clean, bed was comfortable

The room was clean, and the staff were very professional.

This resort is clean and well maintained, and the staff deserves special recognition for being kind, attentive, and professional. We enjoyed our stay overall, but there are a few details that could be improved to elevate the experience. Still a good choice, and we would consider returning.