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Rooms were short on towels . Pool towels were very hard to get . Bar ran out of coconut rum 4 nights . Staff is friendly and try to help you . Breakfast was good but ran out of bacon many mornings . The fresh omeletes were fantastic as well as the chef .

They gave me the wrong room and had me wait until the next day for the room I actually paid for. A lot of back and forth to fix my issues. Not a very relaxing stay

There were constant ants in our room and the power was frequently going out. The beds were comfortable. The alcohol was definitely boot leg and watered down. I wish I had a chemical test with me to prove that. The staff were the best and very attentive. There are no complaints there at all. The food was ok. The fruit was very good and fresh. I recommend staying away from the sushi bar!! We were very ill with food poisoning and had to cancel our excursions and visit the urgent care due to bad sushi. It is a week later and my stomach is still not functioning properly. We will not be going back again. This review was tough to write about because of the employee and them being so great but there is much room for improvement here.

Everything was excellent

Overall, great trip but felt additional instructions would be helpful. I ran out of toilet paper, and needed more towels but no number to dial for service,and had to go out to find someone. The blue towels in the room, I didn't realize those were the pool/beach towels since we only had 2 white towels. I also didn’t know it’s a carnival cruise drop off and they get some amenities as well, like at the beach. The biggest one was the elevator, my room was on the 3rd floor and I had my 80 yrs old mom with me, Lucky she was able to go up and down the stairs but when I asked for a room change, no luck and basically I need to be sure to add notes like that in any future bookings.

The bar was not stocked on any good selections. Breakfast was fair. The room was kept clean. Phone in room did not work the entire 6 nights,mini fridge worked very little half the time,no hot water at all and sometimes no water when it was turned on the hot side,elevator worked only a few days. Our room was in building 2,others said they had the same problems in their rooms of building 2

Todo excelente

The property is 6/10. Staff was nice property was clean. Room needs an update. We had a swim up but more should be accommodated in the room. Food was the same as everyday nothing special no vegetarian options. More beach towels were needed.

From the moment we got to the resort, the staff was very attentive and always willing to help. The resort also was great great amenities we had a swim up which was great. The cleaners are awesome. Everything about this is resort great. They even have a nursing staff at the resort who are also amazing!

The staff was not trustworthy at the receptions and guest relations area. I was told to upgrade to have a king size bed , even thought I paid for a junior suite . None was available on the main floor as my partner is in a wheel chair . I did the the upgrade , still didn’t get the king size bed as the elevator wasn’t working to get to the floor. Then was told it was for the bathroom space, that still didn’t acc

The staff there was great! They were very friendly, always checking in and greeting with a smile. I did wish the restaurants were more diverse, having more cultural foods to eat instead of things you eat back home… the facility did lose power a few times, also did not have the hottest water so prepare for that. One thing I can say is, if you are looking for a diverse stay, pick somewhere else because besides the workers there was not much diversity. I did enjoy my time there besides that!

This was my 4th time there. Nuff said.

Todo bien

Más o menos

Muy bueno

For the area, I would give this place an eight out of 10. Typical Dominican resort with good amenities. Nightly entertainment was fun.

Staff and food great

The rooms were out dated the plumbing didn’t work properly, air conditioning did not adjust to a cooler temp. There was no phone to contact front desk, outlets did not work properly

Excellent

Excelente comida y buena atención de todo el personal volveré 💯