アランデル ハウス ホテル

なかなか良いホテルでした。

宿泊施設はこんなものだと思いますが、スタッフの(特に一部の)対応がお客さんへの態度とは思えず、不愉快でした。

Convenient location and parking. Love being on the river and Jesus Green. Property is clean and functional, albeit dated and basic.

The room was ill kempt and dirty. I crotch this with the receptionist whi asked me to email them with the photos. To date I have had no response.

Great location. Close to the punting locations. Tight halls and long hike with multiple stairs to our room. Other hotels had loaner electrical adapters but here they didn’t. They only sell them but were out when I needed one. Room was clean enough but as cold as the staff.

great location - OK for the money

Great location.

Die Ausstattung erfüllt die Vorstellung, die ich von einem traditionellen englischen Hotel habe. Das Personal ist freundlich. Das Frühstücksbuffee, das im Preis inbegriffen ist, ist auswahlreich und frisch, gegen Aufpreis ist ein volles englisches Frühstück erhältlich. Auch das Restaurant ist zu empfehlen. Gutes Essen zu moderaten Preisen.

It isn’t so much the property that is the problem, it is the staff annd operation. I waited 4 hours for a room, the staff was unhelpful and uninterested, the central heating was not turned on until 1700 hrs so the room was cold, the restaurant food was basic and unappealing. Most confronting was the hotel’s policy that guests cannot order in takeaway - that policy was not mentioned on its website or the Expedia property description.

Erg goed

We stayed for two nights in a quadruple family room. The room itself was quite dated, although it was clean overall. There was some dust underneath the pull-out bed, which could have been addressed more thoroughly. On a positive note, the double bed was very comfortable, and the blackout curtains ensured a great night’s sleep. The in-room facilities were good, with a nice selection of tea, coffee, and hot chocolate. The bathroom was clean, and the shower was powerful, which was a real plus. The hotel as a whole could benefit from some refurbishment, as there were signs of wear and tear, including ripped wallpaper in some of the public areas. We really enjoyed the continental breakfast, which offered a good variety including cereals, yoghurts, croissants, spreads, ham, and cheese. The catering staff were friendly and clearly worked hard to keep everything well stocked. Overall, the location is perfect for exploring the Cambridge on foot.

The moment we entered the building it was like going back to the 1970's. To say a little TLC required is an understatement. Check in very slow. Our was in a separate wooden building smelling very fusty. Room was very old and basic. Shower cubicle door was very difficult to open and close and ended up coming off it's runners. This was reported to staff who said they would sort it out. After returning to the room some hours later it was obvious that nothing had been done. After complaining again we eventually got a new room which was better. The continental breakfast was less than adequate. Avoid !

A bit dated Misleading photo- there is a wide road between hotel and river Easy walk to Centre Mould round conservatory windows and bathroom shower Staff pleasant but no sign at anytime of any management Perhaps that’s why details are not observed!

Breakfast was ok but the continental one did not have any option for non meat like eggs ,chicken etc.only option was red meat.Room was clean but the duvets had human hair which means the cleaning was not done well.Another thing which we did not like was the continental breakfast people were asked to move to another side carrying food.The location was excellent and hotel was clean and neat otherwise..we paid around 114 per night which could have been bit less

Room was clean and very quiet. Check in good, staff very polite. Continental breakfast included. Plenty of hot water. Could offer choice of pillows as pillows were a bit hard. Bar offered happy hour between 6-7pm. Hotel about 5 mins walk to town center.

They charge minimum £18 for parking if you book through a third party like Expedia, however the parking is free if you book direct with the hotel. We went down for breakfast just after 9.30 on Good Friday morning to be told the breakfast finished at 9.30 even on bank holidays so no breakfast for us despite paying for it. Shocking attitude!!

The family room was spacious, which was great for our stay. However, we were not aware in advance that there is no lift, which may be inconvenient for some guests. The room was clean, but the furniture appears quite dated and could benefit from refurbishment. We were also surprised to find that there was no proper shower head in the bathroom. In addition, the hot water supply was insufficient, as it was only enough for two people to shower.

Good location, but very tired and dated hotel. Breakfast poor and basic. Disappointing for the price paid.

It was a lovely location and very easy to walk into the city centre

No shops but lovely view of the river