아룬델 하우스 호텔

Como é comum na Europa, não havia formas de lidar com o calor excessivo no Interior do hotel.

Booked in for 3 day visit, reception undermanned,,very dated, stair carpet thread bare, begining to think oops made a mistake.Entered my room the curtain was hanging off,the lampshades were stained and it was like sitting in a sauna, no aircon or fan. Asked for a refund and booked into another hotel.Good point was that they had no issue with the refund.Also if you book through a third party it's £18 a day parking. Hotel well situated, but not for me.

Nice room and location for the hotel. It was close to a lot of sites around Cambridge. We were there during a heat wave and the rooms had no air conditioning which made things super uncomfortable for sleeping.

Läget är perfekt nära till de centrala sevärdheterna.

Nice hotel, great location

Good reliable British hotel just outside the university area. Several restaurants within walking distance. Place is old but relatively well maintained. There is a bar and restaurant on the premises.

Check in was ok but ive never had to put a deposit down before being able to access my room

The only issue we experienced was the number of steps to get to the reception area. Once we had registered access to the restaurant was on one level with our room. The breakfast was great and the evening meals were very good.

Dirty room, old soap left in bathroom, terribly understaffed, poor breakfast, no air con. Will not return.

Very disappointing experience. They forgot about me during the check in process. Carpet was thread bare n dirty in my room. And though I requested a lower floor room, I ended up on the 3rd Floor. The gentleman at the desk was very nice to help me up the stairs with my luggage though. The real issue was that the temperature in Cambridge was mid 80s. And there was no fan in the hotel to be found. How much does it cost to buy a fan for each room in a hotel??? Cold coffee at the continental breakfast. I couldn’t wait to get out of that hotel

Very poor reception staff. In a week that was the hottest on record they put me in the attic room and after requesting to move they suggest I was too hot from climbing the stairs. Requested a fan that was only given on the final day. Room they recoated me to had very poor ventilation. Do not stay in hot weather. Very poor staff service would not recommend. Plenty of other places in Cambridge that provide the minimum level of customer service.

The room smell like damp and old, but they were clean. The hotel is very close to city centre and you have free parking if you book with them direct. Check their website fisrt. Be aware of continental breakfast and is very poor, only few slices of cheese and single type of ham, nothing else to eat apart from cereals and jam. They can definetly make this better. They wanted to charge us £5.5 for a boiled egg.

Wo soll ich anfangen? Bei der Ankunft riesen Probleme, da die VISA nicht akzeptiert wurde, nach 20 Minuten endlich eine Lösung! Weg zum Zimmer, eine echt steile Treppe zum Zimmer mit Koffer, echt unangenehm! Die Beschreibung „only Bath 2“ entpuppte sich als, nur Badewanne ohne irgendeine Möglichkeit zu duschen, außer mit einem Messbescher! War aber nicht so schlimm: Seife und Duschgel gab es eh erst am dritten Tag! Continental Breakfast prinzipiell ok, aber Geschirr und Tassen nicht alle sauber. Am letzten Tag gab es zu dem noch schimmeliges Brot. Positiv: Safe auf dem Zimmer - negativ: Batterie des Safes war leer und so nicht mehr geöffnet werden konnte, nachdem Geld und Pässe drin waren. Das Management hat fast 2 Tage gebraucht das Problem zu lösen - das war dann aber top vom Hausmeister! Bei der Beschwerde zu den Themen immergrün gleiche Antwort: „The Management will contact you“ - bisher keine Reaktion!

Helpful staff, easy to walk into Cambridge, great service at breakfast.

Rooms were basically clean; carpets, bedding great. However skirting, corners, behind sink were not dusted etc. It was mentioned that they were short on staff on the information sheet in the room. Rooms needed redecorating or painting the obvious bits. Breakfast was great! Staff very helpful.

Staff was great. Very helpful. Breakfast was light and minimal. No A/C. Small fan in room did not help much. No lifts. Lots of stairs. Very narrow hallways to access rooms. Room was decent size. Carpet worn and stained.

We have used this hotel on a number of visits to Cambridge. The on-site parking and convenient location are the main attractions. Parking this time was more expensive than I expected (£18). Minor maintenance issues in the room. Don't be late for breakfast - they clear the buffet at 9:30 sharp.

No air conditioning or fans Being disabled had to use stairs for our room on 1st floor

Continental breakfast better than expected

It’s okay