バーナム ビーチズ ホテル & スパ

ホテル
8.0
/10
素晴らしい
563 件のレビュー

宿泊者の口コミ

Mihai

10.0
/ 10
The room was spotless. Amazing staff.
翻訳を見る

E A

10.0
/ 10
The stay was wonderful, just needed to relax. Please advise customer of other fees which they will need to pay. So if using this platform you will need to pay for the sauna and swimming pool and steam room it is not included. Also advise customers they will need to pay a £50 holding fee, which you are told you get back.
翻訳を見る

John

10.0
/ 10
Excellent hotel food was amazing
翻訳を見る
エリア内
地図を見る
〒SL1 8DP, バッキンガムシャー, Burnham, South Bucks District, Burnham, Grove Road, イングランド

設備・サービス

詳細
スイミングプール
レストラン
駐車場
Wi-Fi
エレベーター
注:ホテルは以前Burnham Beeches Hotel & Spaという名前でした。 バーナムを訪れる際は、バーナム ビーチズ ホテル & スパに宿泊することをお勧めします。
詳細
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ご宿泊日直前のお支払いオプションなど、さらに多くの特典をご利用いただけるようになりました!

所在地

〒SL1 8DP, バッキンガムシャー, Burnham, South Bucks District, Burnham, Grove Road, イングランド
地図を拡大する
ロビー Burnham Beeches Hotel & Spa
ロビー 2 Burnham Beeches Hotel & Spa

バーナム ビーチズ ホテル & スパの詳細情報

General


地方

Location


バーナム ビーチズ ホテル & スパはスローの地方にあり、ストーク・ポージス・ゴルフ・クラブとドーニーコートまで車で 10 分です。 このスパホテルは、ウィンザー城まで 11.1 km、レゴランド®・ウィンザーまで 12.4 km です。

Attractions


距離の最小表示単位は 0.1 km / 0.1 マイルです。

マイダンヘッド鉄道橋 (Maidenhead Viaduct) - 5 km / 3.1 マイル
ナショナルトラストクリヴェデン - 5.1 km / 3.2 マイル
ドーニーコート - 5.3 km / 3.3 マイル
ストーク・ポージス・ゴルフ・クラブ - 5.3 km / 3.3 マイル
クリブデン ハウス - 5.5 km / 3.4 マイル
アブソルートリーテンピン - 5.6 km / 3.5 マイル
ヘドソル ハウス - 5.8 km / 3.6 マイル
テムズ川 - 6.1 km / 3.8 マイル
アブソルートリーアイス - スロウアイスアリーナ - 6.2 km / 3.9 マイル
オッズファーム - 6.7 km / 4.2 マイル
セント ポール教会 - 7.3 km / 4.5 マイル
ドーニー湖 - 7.9 km / 4.9 マイル
テムズパス - 8.1 km / 5 マイル
イートン カレッジ - 8.1 km / 5 マイル
ブラックパーク国立公園 - 8.4 km / 5.2 マイル

アクセス可能な空港:
ヒースロー空港 (LHR) - 22.2 km / 13.8 マイル
ファーンバラ空港 (FAB) - 54.2 km / 33.7 マイル
ルートン空港 (LTN) - 59.5 km / 37 マイル
ロンドン シティー空港 (LCY) - 103.3 km / 64.2 マイル

バーナム ビーチズ ホテル & スパへのアクセスに便利な空港は、ヒースロー空港 (LHR) です。

Renovations


次の施設は、クリスマスイブ、クリスマス、大晦日、元旦にはご利用いただけません。

  • バー / ラウンジ
  • レストラン
  • フルサービス スパ

Facilities


マッサージ、ボディ トリートメント、フェイシャル トリートメントを受けられるスパで贅沢な時間をお過ごしください。レクリエーション設備として、屋内プール、ホットタブ、屋外テニスコートが備わっています。このホテルでは、WiFi (無料)、ウェディングサービス、暖炉 (ロビーエリア)をご利用いただけます。

Business Facilities


エクスプレス チェックイン、エクスプレス チェックアウト、ドライクリーニング / ランドリー サービスをお使いいただけます。このホテル には、5 のミーティングルームがあり、各種イベントにご利用いただけます。敷地内にはセルフパーキング (無料) が備わっています。

Dining


Brasserie 1727では、ランチ、ディナーを提供しています。このレストランはイギリス料理が有名です。客室でルームサービス (営業時間限定)も利用できます。1 日の終わりは、バー / ラウンジで 1 杯飲んで楽しみましょう。朝食ビュッフェを毎日 7:00 ~ 10:00 までお召し上がりいただけます (有料)。

Rooms


全部で 80 室ある客室には、薄型テレビが備わっています。WiFi (無料)をお使いいただけるほか、衛星放送の番組をご覧いただけます。浴槽またはシャワーのある専用バスルームには、バスアメニティ (無料)、ヘアドライヤーが備わっています。電話の他に、セーフティボックスやデスクもご利用いただけます。

バーナム ビーチズ ホテル & スパでご利用いただけるすべての施設

バー、カフェ、およびラウンジ Burnham Beeches Hotel & Spa
バー、カフェ、およびラウンジ
スイミングプール Burnham Beeches Hotel & Spa
スイミングプール
娯楽施設 Burnham Beeches Hotel & Spa
娯楽施設
フィットネスセンター Burnham Beeches Hotel & Spa
フィットネスセンター
機能ホール Burnham Beeches Hotel & Spa
機能ホール

アクティビティ

  • 屋内プール
  • スパ
  • ピクニックエリア
  • 庭園
  • ホットタブ
  • サウナ
  • サウナ

共通サービス

  • 喫煙エリア
  • ロビーの暖炉
  • バンケット
  • レセプションホール
  • 駐車場

ホテルサービス

  • ランドリーサービス
  • エクスプレスチェックイン
  • ウェディングサービス
  • 荷物預かり
  • エクスプレスチェックアウト

アクセシビリティ

  • 障害者用駐車場
  • 車椅子でアクセス可能
  • バリアフリーバスルーム
  • アクセス可能な移動経路

ホテル内の設備

  • エレベーター
  • 駐車場
  • 貸金庫

ご飲食

  • ベジタリアン用の食事
  • 朝食

スポーツとレクリエーション

  • フィットネスセンター
  • テニスコート

交通機関

  • 自転車レンタル

インターネット

  • 無料 Wi-Fi

ビジネス施設

  • 会議室

バーナム ビーチズ ホテル & スパの宿泊ポリシーと基本情報

重要な注意点
チェックイン時間外(早朝や深夜など)にチェックインする予定はありますか?宿泊施設に直接手配できます。

チェックイン/チェックアウト時間

チェックイン:
15:00 - 00:00
チェックアウト:
最終 11:00

ペット

Limited Number Of Pets In Room

追加ポリシー

法人オーナー / 施設管理者, 非対面式のチェックアウトを利用できます, EarthCheck, キャッシュレス決済利用可, フロントデスクなし, 非対面式のチェックインを利用できます, チェックイン前にお客様に E メールを送信 48 時間, チェックインに関する特記事項が記載されたEメールが施設から送信されます
  • 朝食 (朝食ビュッフェ) の料金 (概算) : 大人 18.95 GBP、子供 5.00 GBP
  • ペット料金 : 1 匹あたり 1 日につき 35.00 GBP
  • 介助動物は料金免除
  • レイトチェックアウトには料金がかかります
  • 設備使用料 : 1 日につき 1 名あたり 5 GBP

上記項目以外にも、現地にてお支払いが必要な場合があります。また料金とデポジットには税金が含まれていないことがあり、金額が変更される場合があります。

基本情報

こだわり条件
スイミングプール, レストラン, 駐車場, Wi-Fi, エレベーター
チェックイン / チェックアウト時間
15:00 - 00:00から - 11:00まで
朝食の有無
はい、ホテルには朝食を提供する部屋があります
バーナム ビーチズ ホテル & スパの空室状況
80
バーナム ビーチズ ホテル & スパのフロア数
2
バーナム ビーチズ ホテル & スパの別の施設
屋内プール, スパ, ピクニックエリア, 庭園, ホットタブ

バーナム ビーチズ ホテル & スパに関するよくある質問

バーナム ビーチズ ホテル & スパでご利用いただける施設は?
バーナム ビーチズ ホテル & スパにはスイミングプール, レストラン, 駐車場, Wi-Fi, エレベーターなどの充実した施設があります(一部有料)。
バーナム ビーチズ ホテル & スパのチェックイン・チェックアウト時間は?
バーナム ビーチズ ホテル & スパのチェックインは 15:00 - 00:00 から、チェックアウトは 最終 11:00 までです。
バーナム ビーチズ ホテル & スパで朝食を食べれますか?
バーナム ビーチズ ホテル & スパでは、美味しい朝食をご用意しております。朝食付きプランを選択いただくか、朝食なしプランの場合は追加料金にてお楽しみいただけます。
バーナム ビーチズ ホテル & スパの星の評価は何ですか?
バーナム ビーチズ ホテル & スパは4.0つ星ホテルです。
バーナム ビーチズ ホテル & スパは何階建てですか?
バーナム ビーチズ ホテル & スパは2階建てです。
すべてを見る

バーナム ビーチズ ホテル & スパの口コミ

8.0
素晴らしい
563 件のレビューより
清潔さ

8.4

快適

7.8

位置

7.4

サービス

8.2

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Burnham Beeches Hotel & Spa

1ページあたりのレビュー数
20
40
トップレビュー
Penelope
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
13週間前にレビューしました

Expedia Group verified review

We had booked a basic room as only there for 1 night but told on arrival there was no lift in that part of the building so we had to pay to upgrade so my husband could access a room. The room was dusty. The bed was ok but we've had better and the shower was over the bath which again made it very difficult for my husband. Definitely wouldn't use this hotel aga.i
続きを読む
David
icon-パートナーと 一緒に
パートナーと 一緒に
4.0
/10
14週間前にレビューしました

Expedia Group verified review

Paid over £210 per stay (1 night with breakfast). When arrived at tiny reception which tuck away in the corner, we required to pay extra £50 for deposit for against the damages during stays and extra charge (£5 per person, per day) to use hotel facilities like cloudy water pool (enough upto 6 swimmers), small jacuzzi (enough for 4 bathers), black coloured sauna (enough to fit 4 people and also looks like being burnt!) and normal size steam room!. There was NO drinking water available at all as staffs were not checking regularly! These facilities are not ‘premium standards’ shouldn’t be allowed to charge extra £5. Breakfast was up to standards with different choices of foods!
続きを読む
Hayden
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
14週間前にレビューしました

Expedia Group verified review

friendly helpful staff
Jacqui
10.0
/10
14週間前にレビューしました

Expedia Group verified review

Lovely hotel excellent staff.
Mihai-Cristinel
10.0
/10
15週間前にレビューしました

Hotels.com verified review

Nice & nice
Hazel
icon-
8.0
/10
21週間前にレビューしました

Hotels.com verified review

Room was clean and comfortable, breakfast great. Improvements need making to WiFi and to spa area. Also need more veggie options for dinner - a simple pasta / risotto wouldn't go amiss. The vegan burger was terrible - go for a beyond meat or something.
Inderpreet
icon-パートナーと 一緒に
パートナーと 一緒に
4.0
/10
21週間前にレビューしました

Hotels.com verified review

If you are looking for a decent spa break, this is not the hotel for you. The spa was run down and tired, not rejuvenating at all. The pool was too cold to actually use, the hot tub was out of order (and had been for several days according to another guest). The sauna was broken in several different ways, no real heat and the benches were broken. Changing rooms were very basic, no privacy screens on the showers, and the lockers didn't have keys, so nowhere to store valuables. The few lockers that did have keys had no way of securing them to your person without a pocket. The ladies changing rooms were a mess with wet towels and gowns left thrown about the place. The water fountain was empty. No staff member came through to check/tidy/refresh any of this. Multiple guests had made complaints to the front desk about the above, none of which had been resolved in the time we were at the spa. The hotel room was nice but again, no hand soap in the room, and the water tank on the coffee machine looked very mouldy and so we couldn't enjoy the coffee in the room. There just seemed to be a general lack of care and attention to detail, most obvious in the fallen reindeer on the front lawn. 24 hours later and they still hasn't been moved/picked up. It's a small detail but the first thing I see as a guest and sets the tone. I chose this hotel for the spa facilities but couldn't stay more than 30 minutes before we had to leave due to frustration.
続きを読む
Lewis
icon-出張
出張
8.0
/10
21週間前にレビューしました

Expedia Group verified review

Rural location with excellent facilities.
Mihai
icon-出張
出張
10.0
/10
23週間前にレビューしました

Hotels.com verified review

The room was spotless. Amazing staff.
Richard
icon-出張
出張
8.0
/10
26週間前にレビューしました

Hotels.com verified review

Excellent stay, wonderful food night 1, not so brillant night 2, beautiful old building with modern rooms and suoer facilities, easy parking and very helpful staff.
Saima
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
26週間前にレビューしました

Expedia Group verified review

I would have scored this 3 star but 4 because of the great customer service. All of the staff were polite and helpful and really have had excellent training because they were always helpful, whether that was a drink from the bar even after the bar had closed or approving a late check in. The hotel is beautiful and clean. The jacuzzi was not working though which was a disappointment. The hot towel rail in the bathroom was also not switching on. Breakfast was lovely but could do with a few more veg options and a bigger range of pastries for a 4 star hotel. There are bikes to rent which are very easy to do and give the hotel that extra little touch. Rooms are cosy and nicely decorated. Overall was a lovely stay.
続きを読む
C
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
27週間前にレビューしました

Expedia Group verified review

Room clean, spacious and staff helpful and courteous. Tried room service for breakfast, enjoyed eating with my wife celebrating her birthday.
Michelle
icon-出張
出張
4.0
/10
27週間前にレビューしました

Hotels.com verified review

It was definitely a case of a series of unfortunate events. It was more the handling of the events by the staff, and in the end I gave up. I arrived and there was a smoke alarm beeping, I advised reception to be told another guest had also informed them. Maintenance however couldn’t find it, and went home not fixing it. It took the other guest to video said beeping and eventually we moved rooms at 9.30pm. Unfortunately for me, I found myself in a room where the shower periodically spat out water, I tried emptying the shower head to no avail and so the night was indeed sleepless. Add into that that I was over charged by £20 by the restaurant with staff with zero personality and had to receive a refund. I doubt I will stay at this overpriced hotel again. I stay at a lot of hotels, in 20 years I have rarely complained. The only member of staff who seemed to care and help was the food & beverage manager. Nice man.
続きを読む
E A
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
29週間前にレビューしました

Hotels.com verified review

The stay was wonderful, just needed to relax. Please advise customer of other fees which they will need to pay. So if using this platform you will need to pay for the sauna and swimming pool and steam room it is not included. Also advise customers they will need to pay a £50 holding fee, which you are told you get back.
Anna
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
6.0
/10
29週間前にレビューしました

Expedia Group verified review

Beautifully decorated high end hotel with spa. However it felt little like unloved child of rich parents - expensive finish and exquisite design were shadowed by inconsistencies with service or issues cleanliness. We stayed 2 nights with my husband and had dinner at the hotel - whilst menu was great and food delicious, they forgot about a side until it was time to clear the bill. Room was nicely done with fluffy duvet and extra pillows. Attention to detail to the outer appearance didn’t follow through with attentive service. Spa area is quite small, jacuzzi was cold and jets not working, pool smelly with plenty of limescale marks throughout the area, on the walls and floor. All 3 female showers at spa had something broken - from the drain to shower head and shampoo dispenser. Also we booked massage at the hotel, and communication to the masseuse from reception was bad - we booked (and paid) 45min massage for both of us, and got one 30min and another 55min. The window in the massage room was broken and despite the efforts with extra blankets and heater, I got sick afterwards. Some of the team members were amazing and very helpful and others had no clue what they were doing. Overall service was subpar for the hotel level and cost
続きを読む
Jon
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
4.0
/10
30週間前にレビューしました

Expedia Group verified review

Didnt use the bar. Very limited menu, scrambled eggs not cooked long enough. None disabled people parking in designated blue badge areas. Need someone to walk the carpark and issue fines to non blue badge holders.
Kristian
2.0
/10
31週間前にレビューしました

Expedia Group verified review

My car has been vandalised and was an attempted break in, this will cost me hundreds. The hotel staffs intial reaction.....we are not liable for any damage in our carpark. This hotel is not safe and is aware of issues.
Paul
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
4.0
/10
33週間前にレビューしました

Expedia Group verified review

Pool not in use which was the reason for booking and Dinner service was very poor, over 1 hour wait for a pre booked time!
nikki
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
34週間前にレビューしました

Hotels.com verified review

Overall the hotel was lovely. The staff were friendly and helpful. The room was cosy and comfortable. If I had to say anything negative the spa looked a little tired and could use a re vamp. However this would not stop us from returning for another stay We were here for a wedding nearby so it was nice and convenient for that.It would be good next time to have more time to enjoy the hotel and its surroundings
続きを読む
Simon
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
34週間前にレビューしました

Expedia Group verified review

Overall a great stay however the spa area did not have a water supply which was a problem. Otherwise the food and staff were great.
1ページあたりのレビュー数
20
40

ご準備は整いましたか?

すぐに予約しましょう
ロビー 4 Burnham Beeches Hotel & Spa

免責事項

免責事項: 掲載写真はホテルから提供されたものです。Travelokaは写真の正確さについて、一切の責任を負いません。
8.0
素晴らしい
563 件のレビューより
清潔さ

8.4

快適

7.8

位置

7.4

サービス

8.2

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Burnham Beeches Hotel & Spa

1ページあたりのレビュー数
20
40
トップレビュー
Penelope
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
13週間前にレビューしました

Expedia Group verified review

We had booked a basic room as only there for 1 night but told on arrival there was no lift in that part of the building so we had to pay to upgrade so my husband could access a room. The room was dusty. The bed was ok but we've had better and the shower was over the bath which again made it very difficult for my husband. Definitely wouldn't use this hotel aga.i
続きを読む
David
icon-パートナーと 一緒に
パートナーと 一緒に
4.0
/10
14週間前にレビューしました

Expedia Group verified review

Paid over £210 per stay (1 night with breakfast). When arrived at tiny reception which tuck away in the corner, we required to pay extra £50 for deposit for against the damages during stays and extra charge (£5 per person, per day) to use hotel facilities like cloudy water pool (enough upto 6 swimmers), small jacuzzi (enough for 4 bathers), black coloured sauna (enough to fit 4 people and also looks like being burnt!) and normal size steam room!. There was NO drinking water available at all as staffs were not checking regularly! These facilities are not ‘premium standards’ shouldn’t be allowed to charge extra £5. Breakfast was up to standards with different choices of foods!
続きを読む
Hayden
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
14週間前にレビューしました

Expedia Group verified review

friendly helpful staff
Jacqui
10.0
/10
14週間前にレビューしました

Expedia Group verified review

Lovely hotel excellent staff.
Mihai-Cristinel
10.0
/10
15週間前にレビューしました

Hotels.com verified review

Nice & nice
Hazel
icon-
8.0
/10
21週間前にレビューしました

Hotels.com verified review

Room was clean and comfortable, breakfast great. Improvements need making to WiFi and to spa area. Also need more veggie options for dinner - a simple pasta / risotto wouldn't go amiss. The vegan burger was terrible - go for a beyond meat or something.
Inderpreet
icon-パートナーと 一緒に
パートナーと 一緒に
4.0
/10
21週間前にレビューしました

Hotels.com verified review

If you are looking for a decent spa break, this is not the hotel for you. The spa was run down and tired, not rejuvenating at all. The pool was too cold to actually use, the hot tub was out of order (and had been for several days according to another guest). The sauna was broken in several different ways, no real heat and the benches were broken. Changing rooms were very basic, no privacy screens on the showers, and the lockers didn't have keys, so nowhere to store valuables. The few lockers that did have keys had no way of securing them to your person without a pocket. The ladies changing rooms were a mess with wet towels and gowns left thrown about the place. The water fountain was empty. No staff member came through to check/tidy/refresh any of this. Multiple guests had made complaints to the front desk about the above, none of which had been resolved in the time we were at the spa. The hotel room was nice but again, no hand soap in the room, and the water tank on the coffee machine looked very mouldy and so we couldn't enjoy the coffee in the room. There just seemed to be a general lack of care and attention to detail, most obvious in the fallen reindeer on the front lawn. 24 hours later and they still hasn't been moved/picked up. It's a small detail but the first thing I see as a guest and sets the tone. I chose this hotel for the spa facilities but couldn't stay more than 30 minutes before we had to leave due to frustration.
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Lewis
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出張
8.0
/10
21週間前にレビューしました

Expedia Group verified review

Rural location with excellent facilities.
Mihai
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出張
10.0
/10
23週間前にレビューしました

Hotels.com verified review

The room was spotless. Amazing staff.
Richard
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出張
8.0
/10
26週間前にレビューしました

Hotels.com verified review

Excellent stay, wonderful food night 1, not so brillant night 2, beautiful old building with modern rooms and suoer facilities, easy parking and very helpful staff.
Saima
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
26週間前にレビューしました

Expedia Group verified review

I would have scored this 3 star but 4 because of the great customer service. All of the staff were polite and helpful and really have had excellent training because they were always helpful, whether that was a drink from the bar even after the bar had closed or approving a late check in. The hotel is beautiful and clean. The jacuzzi was not working though which was a disappointment. The hot towel rail in the bathroom was also not switching on. Breakfast was lovely but could do with a few more veg options and a bigger range of pastries for a 4 star hotel. There are bikes to rent which are very easy to do and give the hotel that extra little touch. Rooms are cosy and nicely decorated. Overall was a lovely stay.
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C
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レジャー パートナーと 一緒に
8.0
/10
27週間前にレビューしました

Expedia Group verified review

Room clean, spacious and staff helpful and courteous. Tried room service for breakfast, enjoyed eating with my wife celebrating her birthday.
Michelle
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出張
4.0
/10
27週間前にレビューしました

Hotels.com verified review

It was definitely a case of a series of unfortunate events. It was more the handling of the events by the staff, and in the end I gave up. I arrived and there was a smoke alarm beeping, I advised reception to be told another guest had also informed them. Maintenance however couldn’t find it, and went home not fixing it. It took the other guest to video said beeping and eventually we moved rooms at 9.30pm. Unfortunately for me, I found myself in a room where the shower periodically spat out water, I tried emptying the shower head to no avail and so the night was indeed sleepless. Add into that that I was over charged by £20 by the restaurant with staff with zero personality and had to receive a refund. I doubt I will stay at this overpriced hotel again. I stay at a lot of hotels, in 20 years I have rarely complained. The only member of staff who seemed to care and help was the food & beverage manager. Nice man.
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E A
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パートナーと 一緒に
10.0
/10
29週間前にレビューしました

Hotels.com verified review

The stay was wonderful, just needed to relax. Please advise customer of other fees which they will need to pay. So if using this platform you will need to pay for the sauna and swimming pool and steam room it is not included. Also advise customers they will need to pay a £50 holding fee, which you are told you get back.
Anna
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レジャー パートナーと 一緒に
6.0
/10
29週間前にレビューしました

Expedia Group verified review

Beautifully decorated high end hotel with spa. However it felt little like unloved child of rich parents - expensive finish and exquisite design were shadowed by inconsistencies with service or issues cleanliness. We stayed 2 nights with my husband and had dinner at the hotel - whilst menu was great and food delicious, they forgot about a side until it was time to clear the bill. Room was nicely done with fluffy duvet and extra pillows. Attention to detail to the outer appearance didn’t follow through with attentive service. Spa area is quite small, jacuzzi was cold and jets not working, pool smelly with plenty of limescale marks throughout the area, on the walls and floor. All 3 female showers at spa had something broken - from the drain to shower head and shampoo dispenser. Also we booked massage at the hotel, and communication to the masseuse from reception was bad - we booked (and paid) 45min massage for both of us, and got one 30min and another 55min. The window in the massage room was broken and despite the efforts with extra blankets and heater, I got sick afterwards. Some of the team members were amazing and very helpful and others had no clue what they were doing. Overall service was subpar for the hotel level and cost
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Jon
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レジャー パートナーと 一緒に
4.0
/10
30週間前にレビューしました

Expedia Group verified review

Didnt use the bar. Very limited menu, scrambled eggs not cooked long enough. None disabled people parking in designated blue badge areas. Need someone to walk the carpark and issue fines to non blue badge holders.
Kristian
2.0
/10
31週間前にレビューしました

Expedia Group verified review

My car has been vandalised and was an attempted break in, this will cost me hundreds. The hotel staffs intial reaction.....we are not liable for any damage in our carpark. This hotel is not safe and is aware of issues.
Paul
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レジャー パートナーと 一緒に
4.0
/10
33週間前にレビューしました

Expedia Group verified review

Pool not in use which was the reason for booking and Dinner service was very poor, over 1 hour wait for a pre booked time!
nikki
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パートナーと 一緒に
8.0
/10
34週間前にレビューしました

Hotels.com verified review

Overall the hotel was lovely. The staff were friendly and helpful. The room was cosy and comfortable. If I had to say anything negative the spa looked a little tired and could use a re vamp. However this would not stop us from returning for another stay We were here for a wedding nearby so it was nice and convenient for that.It would be good next time to have more time to enjoy the hotel and its surroundings
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Simon
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レジャー パートナーと 一緒に
8.0
/10
34週間前にレビューしました

Expedia Group verified review

Overall a great stay however the spa area did not have a water supply which was a problem. Otherwise the food and staff were great.
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