Burnham Beeches Hotel & Spa

Hotel
8.0
/10
Sangat Baik
563 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

E A

10.0
/ 10
The stay was wonderful, just needed to relax. Please advise customer of other fees which they will need to pay. So if using this platform you will need to pay for the sauna and swimming pool and steam room it is not included. Also advise customers they will need to pay a £50 holding fee, which you are told you get back.
Lihat terjemahan

Iain

10.0
/ 10
Recent successful refurbishment while retaining warm welcoming environment. Handily placed but spacious outdoor area and good parking. Very efficient air conditioning only requiring guests to use it fairly i e as if they were paying for it in their own home.
Lihat terjemahan

susan

10.0
/ 10
The hotel is situated in a lovely location. The room was clean and tidy and the hotel was very presentable. The staff were helpful and friendly particularly a staff member called Ian who is an assist to their team.
Lihat terjemahan
Di Kawasan
Lihat Peta
Grove Road, Burnham, Burnham, South Bucks District, Buckinghamshire, England, SL1 8DP

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Parkir
WiFi
Lif
Penginapan di Burnham Beeches Hotel & Spa ialah pilihan yang baik apabila anda melawat Burnham.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Burnham Beeches Hotel & Spa

Grove Road, Burnham, Burnham, South Bucks District, Buckinghamshire, England, SL1 8DP
Temui Lebih Banyak Tempat
Lobi Burnham Beeches Hotel & Spa
Lobi 2 Burnham Beeches Hotel & Spa

Ketahui Lebih Lanjut Mengenai Burnham Beeches Hotel & Spa

General


Di lokasi luar bandar

Location


Terletak di Slough, Burnham Beeches Hotel & Spa berada di lokasi luar bandar, dalam lingkungan 10 minit memandu dari Stoke Poges Golf Club dan Dorney Court. Hotel spa ini berada 11.1 km dari Kastil Windsor dan 12.4 km dari LEGOLAND® Windsor.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Jambatan Keretapi Maidenhead (Maidenhead Viaduct) - 5 km / 3.1 mi
National Trust Cliveden - 5.1 km / 3.2 mi
Dorney Court - 5.3 km / 3.3 mi
Stoke Poges Golf Club - 5.3 km / 3.3 mi
Cliveden House - 5.5 km / 3.4 mi
Absolutely Ten Pin - 5.6 km / 3.5 mi
Hedsor House - 5.8 km / 3.6 mi
Sungai Thames - 6.1 km / 3.8 mi
Absolutely Ice - Slough Ice Arena - 6.2 km / 3.9 mi
Odds Farm - 6.7 km / 4.2 mi
Gereja St. Paul - 7.3 km / 4.5 mi
Tasik Dorney - 7.9 km / 4.9 mi
Thames Path - 8.1 km / 5 mi
Kolej Eton - 8.1 km / 5 mi
Black Park Country Park - 8.4 km / 5.2 mi

Lapangan terbang terdekat ialah:
Lapangan Terbang Heathrow (LHR) - 22.2 km / 13.8 mi
Farnborough (FAB) - 54.2 km / 33.7 mi
London (LTN-Luton) - 59.5 km / 37 mi
London (LCY-London City) - 103.3 km / 64.2 mi

Lapangan terbang pilihan untuk Burnham Beeches Hotel & Spa ialah Lapangan Terbang Heathrow (LHR).

Renovations


Kemudahan berikut ditutup pada Malam Krismas, Hari Krismas, Malam Tahun Baru dan Hari Tahun Baru:

  • Bar/ruang istirahat
  • Tempat makan
  • Spa perkhidmatan penuh

Facilities


Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk kolam renang tertutup, tab panas dan sebuah gelanggang tenis terbuka. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan perkahwinan dan pendiangan di lobi.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Hotel ini mempunyai 5 bilik mesyuarat yang tersedia untuk acara. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Puaskan selera anda untuk makan tengah hari atau makan malam di Brasserie 1727, sebuah restoran yang pakar dalam masakan British atau nikmati hidangan di dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.

Rooms


Inaplah di salah satu daripada 80 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

Semua kemudahan dari Burnham Beeches Hotel & Spa

Bar, Kafe dan Lounge Burnham Beeches Hotel & Spa
Bar, Kafe dan Lounge
Kolam Renang Burnham Beeches Hotel & Spa
Kolam Renang
Kemudahan Hiburan Burnham Beeches Hotel & Spa
Kemudahan Hiburan
Pusat Kecergasan Burnham Beeches Hotel & Spa
Pusat Kecergasan
Dewan Majlis Burnham Beeches Hotel & Spa
Dewan Majlis

Aktiviti

  • Kolam renang tertutup
  • Spa
  • Kawasan berkelah
  • Taman
  • Tab panas
  • Sauna
  • Bilik wap

Umum

  • Kawasan merokok
  • Pendiangan di lobi
  • Bankuet
  • Dewan sambutan
  • Parkir

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Daftar masuk ekspres
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Akses kerusi roda
  • Bilik mandi mudah diakses OKU
  • Laluan mudah diakses OKU

Kemudahan Umum

  • Lif
  • Parkir
  • Peti keselamatan

Makanan dan Minuman

  • Hidangan vegetarian
  • Sarapan

Sukan & Rekreasi

  • Kecergasan
  • Gelanggang tenis

Pengangkutan

  • Sewaan basikal

Kemudahan Internet

  • WiFi percuma

Kemudahan Perniagaan

  • Bilik mesyuarat

Polisi Penginapan & Maklumat Umum di Burnham Beeches Hotel & Spa

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 11:00

Haiwan Peliharaan

Limited Number Of Pets In Room

Dasar Tambahan

Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, EarthCheck, Transaksi tanpa tunai disediakan, Tiada meja depan, Daftar masuk tanpa sentuhan disediakan, Tetamu akan menerima e-mel sebelum ketibaan 48 jam, Tetamu akan menerima e-mel yang mengandungi arahan daftar masuk khas
  • Fi untuk sarapan bufet: kira-kira GBP 18.95 untuk dewasa dan GBP 5.00 untuk kanak-kanak
  • Bayaran haiwan kesayangan: GBP 35.00 setiap haiwan kesayangan, sehari
  • Haiwan perkhidmatan terkecuali daripada fi
  • Fi daftar keluar lewat akan dikenakan
  • Fi kemudahan: GBP5 seorang, sehari

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Burnham Beeches Hotel & Spa
80
Bilangan tingkat di Burnham Beeches Hotel & Spa
2
Fasilitas lain di Burnham Beeches Hotel & Spa
Kolam renang tertutup, Spa, Kawasan berkelah, Taman, Tab panas

Soalan lazim tentang Burnham Beeches Hotel & Spa

Apa facilities yang tersedia di Burnham Beeches Hotel & Spa?
Berikut facilities yang ada di Burnham Beeches Hotel & Spa seperti Kolam Renang, Restoran, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Burnham Beeches Hotel & Spa?
Masa check-in di Burnham Beeches Hotel & Spa bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Burnham Beeches Hotel & Spa menyediakan sarapan pagi?
Ya, Burnham Beeches Hotel & Spa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Burnham Beeches Hotel & Spa?
Burnham Beeches Hotel & Spa ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Burnham Beeches Hotel & Spa?
Burnham Beeches Hotel & Spa mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Burnham Beeches Hotel & Spa

8.0
Sangat Baik
Daripada 563 ulasan
Kebersihan

8.4

Keselesaan Bilik

7.8

Lokasi

7.4

Perkhidmatan dan Kemudahan

8.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Burnham Beeches Hotel & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Penelope
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We had booked a basic room as only there for 1 night but told on arrival there was no lift in that part of the building so we had to pay to upgrade so my husband could access a room. The room was dusty. The bed was ok but we've had better and the shower was over the bath which again made it very difficult for my husband. Definitely wouldn't use this hotel aga.i
Read More
David
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Paid over £210 per stay (1 night with breakfast). When arrived at tiny reception which tuck away in the corner, we required to pay extra £50 for deposit for against the damages during stays and extra charge (£5 per person, per day) to use hotel facilities like cloudy water pool (enough upto 6 swimmers), small jacuzzi (enough for 4 bathers), black coloured sauna (enough to fit 4 people and also looks like being burnt!) and normal size steam room!. There was NO drinking water available at all as staffs were not checking regularly! These facilities are not ‘premium standards’ shouldn’t be allowed to charge extra £5. Breakfast was up to standards with different choices of foods!
Read More
Hayden
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

friendly helpful staff
Jacqui
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Lovely hotel excellent staff.
Mihai-Cristinel
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Nice & nice
Hazel
icon-
8.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Room was clean and comfortable, breakfast great. Improvements need making to WiFi and to spa area. Also need more veggie options for dinner - a simple pasta / risotto wouldn't go amiss. The vegan burger was terrible - go for a beyond meat or something.
Inderpreet
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

If you are looking for a decent spa break, this is not the hotel for you. The spa was run down and tired, not rejuvenating at all. The pool was too cold to actually use, the hot tub was out of order (and had been for several days according to another guest). The sauna was broken in several different ways, no real heat and the benches were broken. Changing rooms were very basic, no privacy screens on the showers, and the lockers didn't have keys, so nowhere to store valuables. The few lockers that did have keys had no way of securing them to your person without a pocket. The ladies changing rooms were a mess with wet towels and gowns left thrown about the place. The water fountain was empty. No staff member came through to check/tidy/refresh any of this. Multiple guests had made complaints to the front desk about the above, none of which had been resolved in the time we were at the spa. The hotel room was nice but again, no hand soap in the room, and the water tank on the coffee machine looked very mouldy and so we couldn't enjoy the coffee in the room. There just seemed to be a general lack of care and attention to detail, most obvious in the fallen reindeer on the front lawn. 24 hours later and they still hasn't been moved/picked up. It's a small detail but the first thing I see as a guest and sets the tone. I chose this hotel for the spa facilities but couldn't stay more than 30 minutes before we had to leave due to frustration.
Read More
Lewis
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Rural location with excellent facilities.
Mihai
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

The room was spotless. Amazing staff.
Richard
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 26 minggu yang lalu

Hotels.com verified review

Excellent stay, wonderful food night 1, not so brillant night 2, beautiful old building with modern rooms and suoer facilities, easy parking and very helpful staff.
Saima
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

I would have scored this 3 star but 4 because of the great customer service. All of the staff were polite and helpful and really have had excellent training because they were always helpful, whether that was a drink from the bar even after the bar had closed or approving a late check in. The hotel is beautiful and clean. The jacuzzi was not working though which was a disappointment. The hot towel rail in the bathroom was also not switching on. Breakfast was lovely but could do with a few more veg options and a bigger range of pastries for a 4 star hotel. There are bikes to rent which are very easy to do and give the hotel that extra little touch. Rooms are cosy and nicely decorated. Overall was a lovely stay.
Read More
C
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Room clean, spacious and staff helpful and courteous. Tried room service for breakfast, enjoyed eating with my wife celebrating her birthday.
Michelle
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

It was definitely a case of a series of unfortunate events. It was more the handling of the events by the staff, and in the end I gave up. I arrived and there was a smoke alarm beeping, I advised reception to be told another guest had also informed them. Maintenance however couldn’t find it, and went home not fixing it. It took the other guest to video said beeping and eventually we moved rooms at 9.30pm. Unfortunately for me, I found myself in a room where the shower periodically spat out water, I tried emptying the shower head to no avail and so the night was indeed sleepless. Add into that that I was over charged by £20 by the restaurant with staff with zero personality and had to receive a refund. I doubt I will stay at this overpriced hotel again. I stay at a lot of hotels, in 20 years I have rarely complained. The only member of staff who seemed to care and help was the food & beverage manager. Nice man.
Read More
E A
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

The stay was wonderful, just needed to relax. Please advise customer of other fees which they will need to pay. So if using this platform you will need to pay for the sauna and swimming pool and steam room it is not included. Also advise customers they will need to pay a £50 holding fee, which you are told you get back.
Anna
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Beautifully decorated high end hotel with spa. However it felt little like unloved child of rich parents - expensive finish and exquisite design were shadowed by inconsistencies with service or issues cleanliness. We stayed 2 nights with my husband and had dinner at the hotel - whilst menu was great and food delicious, they forgot about a side until it was time to clear the bill. Room was nicely done with fluffy duvet and extra pillows. Attention to detail to the outer appearance didn’t follow through with attentive service. Spa area is quite small, jacuzzi was cold and jets not working, pool smelly with plenty of limescale marks throughout the area, on the walls and floor. All 3 female showers at spa had something broken - from the drain to shower head and shampoo dispenser. Also we booked massage at the hotel, and communication to the masseuse from reception was bad - we booked (and paid) 45min massage for both of us, and got one 30min and another 55min. The window in the massage room was broken and despite the efforts with extra blankets and heater, I got sick afterwards. Some of the team members were amazing and very helpful and others had no clue what they were doing. Overall service was subpar for the hotel level and cost
Read More
Jon
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Didnt use the bar. Very limited menu, scrambled eggs not cooked long enough. None disabled people parking in designated blue badge areas. Need someone to walk the carpark and issue fines to non blue badge holders.
Kristian
2.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

My car has been vandalised and was an attempted break in, this will cost me hundreds. The hotel staffs intial reaction.....we are not liable for any damage in our carpark. This hotel is not safe and is aware of issues.
Paul
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Pool not in use which was the reason for booking and Dinner service was very poor, over 1 hour wait for a pre booked time!
nikki
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Overall the hotel was lovely. The staff were friendly and helpful. The room was cosy and comfortable. If I had to say anything negative the spa looked a little tired and could use a re vamp. However this would not stop us from returning for another stay We were here for a wedding nearby so it was nice and convenient for that.It would be good next time to have more time to enjoy the hotel and its surroundings
Read More
Simon
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Overall a great stay however the spa area did not have a water supply which was a problem. Otherwise the food and staff were great.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Burnham Beeches Hotel & Spa

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.0
Sangat Baik
Daripada 563 ulasan
Kebersihan

8.4

Keselesaan Bilik

7.8

Lokasi

7.4

Perkhidmatan dan Kemudahan

8.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Burnham Beeches Hotel & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Penelope
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We had booked a basic room as only there for 1 night but told on arrival there was no lift in that part of the building so we had to pay to upgrade so my husband could access a room. The room was dusty. The bed was ok but we've had better and the shower was over the bath which again made it very difficult for my husband. Definitely wouldn't use this hotel aga.i
Read More
David
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Paid over £210 per stay (1 night with breakfast). When arrived at tiny reception which tuck away in the corner, we required to pay extra £50 for deposit for against the damages during stays and extra charge (£5 per person, per day) to use hotel facilities like cloudy water pool (enough upto 6 swimmers), small jacuzzi (enough for 4 bathers), black coloured sauna (enough to fit 4 people and also looks like being burnt!) and normal size steam room!. There was NO drinking water available at all as staffs were not checking regularly! These facilities are not ‘premium standards’ shouldn’t be allowed to charge extra £5. Breakfast was up to standards with different choices of foods!
Read More
Hayden
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

friendly helpful staff
Jacqui
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Lovely hotel excellent staff.
Mihai-Cristinel
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Nice & nice
Hazel
icon-
8.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Room was clean and comfortable, breakfast great. Improvements need making to WiFi and to spa area. Also need more veggie options for dinner - a simple pasta / risotto wouldn't go amiss. The vegan burger was terrible - go for a beyond meat or something.
Inderpreet
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

If you are looking for a decent spa break, this is not the hotel for you. The spa was run down and tired, not rejuvenating at all. The pool was too cold to actually use, the hot tub was out of order (and had been for several days according to another guest). The sauna was broken in several different ways, no real heat and the benches were broken. Changing rooms were very basic, no privacy screens on the showers, and the lockers didn't have keys, so nowhere to store valuables. The few lockers that did have keys had no way of securing them to your person without a pocket. The ladies changing rooms were a mess with wet towels and gowns left thrown about the place. The water fountain was empty. No staff member came through to check/tidy/refresh any of this. Multiple guests had made complaints to the front desk about the above, none of which had been resolved in the time we were at the spa. The hotel room was nice but again, no hand soap in the room, and the water tank on the coffee machine looked very mouldy and so we couldn't enjoy the coffee in the room. There just seemed to be a general lack of care and attention to detail, most obvious in the fallen reindeer on the front lawn. 24 hours later and they still hasn't been moved/picked up. It's a small detail but the first thing I see as a guest and sets the tone. I chose this hotel for the spa facilities but couldn't stay more than 30 minutes before we had to leave due to frustration.
Read More
Lewis
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Rural location with excellent facilities.
Mihai
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

The room was spotless. Amazing staff.
Richard
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 26 minggu yang lalu

Hotels.com verified review

Excellent stay, wonderful food night 1, not so brillant night 2, beautiful old building with modern rooms and suoer facilities, easy parking and very helpful staff.
Saima
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

I would have scored this 3 star but 4 because of the great customer service. All of the staff were polite and helpful and really have had excellent training because they were always helpful, whether that was a drink from the bar even after the bar had closed or approving a late check in. The hotel is beautiful and clean. The jacuzzi was not working though which was a disappointment. The hot towel rail in the bathroom was also not switching on. Breakfast was lovely but could do with a few more veg options and a bigger range of pastries for a 4 star hotel. There are bikes to rent which are very easy to do and give the hotel that extra little touch. Rooms are cosy and nicely decorated. Overall was a lovely stay.
Read More
C
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Room clean, spacious and staff helpful and courteous. Tried room service for breakfast, enjoyed eating with my wife celebrating her birthday.
Michelle
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

It was definitely a case of a series of unfortunate events. It was more the handling of the events by the staff, and in the end I gave up. I arrived and there was a smoke alarm beeping, I advised reception to be told another guest had also informed them. Maintenance however couldn’t find it, and went home not fixing it. It took the other guest to video said beeping and eventually we moved rooms at 9.30pm. Unfortunately for me, I found myself in a room where the shower periodically spat out water, I tried emptying the shower head to no avail and so the night was indeed sleepless. Add into that that I was over charged by £20 by the restaurant with staff with zero personality and had to receive a refund. I doubt I will stay at this overpriced hotel again. I stay at a lot of hotels, in 20 years I have rarely complained. The only member of staff who seemed to care and help was the food & beverage manager. Nice man.
Read More
E A
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

The stay was wonderful, just needed to relax. Please advise customer of other fees which they will need to pay. So if using this platform you will need to pay for the sauna and swimming pool and steam room it is not included. Also advise customers they will need to pay a £50 holding fee, which you are told you get back.
Anna
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Beautifully decorated high end hotel with spa. However it felt little like unloved child of rich parents - expensive finish and exquisite design were shadowed by inconsistencies with service or issues cleanliness. We stayed 2 nights with my husband and had dinner at the hotel - whilst menu was great and food delicious, they forgot about a side until it was time to clear the bill. Room was nicely done with fluffy duvet and extra pillows. Attention to detail to the outer appearance didn’t follow through with attentive service. Spa area is quite small, jacuzzi was cold and jets not working, pool smelly with plenty of limescale marks throughout the area, on the walls and floor. All 3 female showers at spa had something broken - from the drain to shower head and shampoo dispenser. Also we booked massage at the hotel, and communication to the masseuse from reception was bad - we booked (and paid) 45min massage for both of us, and got one 30min and another 55min. The window in the massage room was broken and despite the efforts with extra blankets and heater, I got sick afterwards. Some of the team members were amazing and very helpful and others had no clue what they were doing. Overall service was subpar for the hotel level and cost
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Jon
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Didnt use the bar. Very limited menu, scrambled eggs not cooked long enough. None disabled people parking in designated blue badge areas. Need someone to walk the carpark and issue fines to non blue badge holders.
Kristian
2.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

My car has been vandalised and was an attempted break in, this will cost me hundreds. The hotel staffs intial reaction.....we are not liable for any damage in our carpark. This hotel is not safe and is aware of issues.
Paul
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Pool not in use which was the reason for booking and Dinner service was very poor, over 1 hour wait for a pre booked time!
nikki
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Overall the hotel was lovely. The staff were friendly and helpful. The room was cosy and comfortable. If I had to say anything negative the spa looked a little tired and could use a re vamp. However this would not stop us from returning for another stay We were here for a wedding nearby so it was nice and convenient for that.It would be good next time to have more time to enjoy the hotel and its surroundings
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Simon
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Overall a great stay however the spa area did not have a water supply which was a problem. Otherwise the food and staff were great.
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