チェシントン リゾート ホテル

Great family hotel nice clean big rooms breakfast was nice and lots to do

Good things - free parking, early entry to park Not so good- rooms are tired, food is average Bad - bedroom walls are paper thin really noisy, food and drinks are extremely expensive for what you get (basically fast food)

Wide room, with plenty of activities for kids especially the meet and greet of Paw Patrol characters and kid’s party in the evening. Have to book swimming pool in advance as slots go quick

The ensuite bathroom had a strong urine smell and I had to ask room service to pay special attention the next day. We generally had a great stay, the kids loved it. Check in was easy, breakfast was good. Some areas were run down and need refurbishing. Staff was great.

Good breakfast, plenty of parking space

We arrived in time for early entry on day 1 but still had to queue so had to queue to get through security etc. A handful of rides were open but they did include croc drop and mandrill so we quickly did those and then waitied for Dragons Fury which opened on time. Lunch at the BBQ restaurant was expensive for what it was but this is common at most parks. Our room was ready by 2.30pm so we went abd checked in a bit early. The room was ok. Good voews of the animals who seemed to be out 24/7. We saw them before it got dark and again at 5.30am. Not much in the eay of entertainment at the hotel. The publicised meet and greets and ganes etc were cancelled and there was a sort of treasure hunt instead shich was ok. Dinner, sadly, was awful in the Temple Buffet - barely warm food (despite being early in the dinner service at 5.30pm), lacking in taste but the kids were ok with their sausages, chips and beans and puddings. No fruit was avaialble on the buffet at dinner and very little that's healthy. For £100 for a family of 4 it was very expensive for what was on offer. In the room the bathroom had shampoo and shower gel but quite high up so no good for use whilst in the bath. Breakfast buffet was ok - finally some fruit! The small plates reduce what you take but also make it hard for kids to cut their food easily. At least it was hot this time though! Day 2 we checked out easily and queued again for early entry. Not many rides ready. Overall an ok stay

Stopped here from Heathrow before traveling on to more family, we stayed 2 nights and meet family and friends. Food and service were good, the animals was a bonus, the sensory area with the TV was our hang out with the kids.

Always a good stay in this hotel, friendly staff, food is good in restaurant l, parking is free, only negative for me was the steem room and hot tub were both closed.

Such a great place to stay, food was good too

Such a great little place to stay

Room very clean Pool very warm Staff were very helpful

Really enjoyed our stay. Excellent facilities and friendly, helpful staff.

Children loved it

Clean room, good breakfast and great staff!

Always really clean. Very friendly staff.

Room was good, plenty of space with separate kids sleeping area. Mattress made noises everytime I turned over, and not comfortable. By Booking through a third party, it was impossible to get a session in the pool. Kids were disapointed.

The room was clean but very hot, couldn’t turn heating down. Swimming needs to be booked in advance but you can’t do that unless you book the hotel stay directly with chessington - therefore we couldn’t do the swimming as it was fully booked. I called them multiple times before the stay to ask to book but was told it can only be done on arrival for Expedia guests. Disappointed overall but it was better than a premier inn

Everything was perfect, room spotless, staff were super friendly, couldn’t do enough. My two children loved their stay and can’t wait to go back.

Beds are extremely hard. We couldn’t use the slash pad which was one of the biggest reasons for booking that hotel. Sadly we won’t be going back.

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