DoubleTree by Hilton Stoke on Trent

Extensive menu all fresh

Room 303 was cold and smelt of sewage , moved to 311 this was warm and cosy given a drinks voucher by reception who were very helpful ,

Staff were friendly and helpful, hotel was well presented and comfortable

Wasn’t clear on Expedia that parking was chargeable

Lovely room and very friendly

Terrible dining. Not family friendly. Service in the restaurant and food quality awful.

Xmas meal was dreadful, 1 hour after everyone else had finished mine arrived and the pie looked like a Tesco savers pie. Eton mess was a prior effort too

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Room and bathroom was clean and spacious. Friendly staff throughout hotel

Great stay, issue with bar food that was sorted very quickly. Breakfast was very busy & the lady was amazing sorting everyone out with a big smile on her face.

Staff were great, room was lovely, location was convenient. Breakfast selection was good but things that should have been kept warm were cold, the lamps that were supposed to keep the food warm must have been turned down too low meaning the food was cold, it could be a one off but need to ensure the food is hotter in future.

Staff were amazing-very friendly and helpful. Swimming pool needs attention. Some of the tiles and rubber edging is hanging off.

Over priced food thats is horrible

Review Title: Exceptionally Clean, Convenient, and Perfectly Located I recently stayed at the DoubleTree by Hilton Stoke-on-Trent and was thoroughly impressed. The hotel was exceptionally clean throughout, from the lobby to the rooms, which made the stay feel comfortable and welcoming. Parking was easy and hassle-free, with plenty of space available, which is a huge plus when traveling. The location is another highlight — there’s lots to do within walking distance, including shops, restaurants, and local attractions, making it ideal for both leisure and business stays. Overall, this hotel combines Hilton’s signature comfort with unbeatable convenience. I would highly recommend it to anyone visiting Stoke-on-Trent.

Generelt bra hotel.

Room was lovely. The gym equipment was old and broken. I chose this hotel as I use the gym daily. 4 out of 4 cross trainers were not working correctly and very poor quality. Dissapointing.

The bathroom door did not close correctly and we had to wait 30 minutes to be seated for breakfast. When we finally was seated there were no plates, cups, glasses, the coffee machine did not work and there was no food left. We had to have breakfast somewhere else as it was so bad. I complained to reception who said that they would refund the breakfast charge, but I am still waiting for the money.

Yes very good service most enjoyable

Rokm was lovely although the showerfloodes the bathroom

Great customer service and facilities