ハンプトン スイーツ サービスド アパートメンツ

アパートメント
7.6
/10
良い!
257 件のレビュー

宿泊者の口コミ

Angela

10.0
/ 10
It was great to have multiple spaces for us to work and have separate bedrooms. The kitchen was well equipped. The shower lacked power, and the toilet seat needs fixing. It would have been nice to have some table lamps in the living room for a more relaxed feel.
翻訳を見る

Rodrigo

10.0
/ 10
Great option for a family trip to London!
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Obianuju

10.0
/ 10
Our best stay yet. We stayed in a lovely one bed apartment. Spacious and modern with a wrap around balcony.
翻訳を見る
エリア内
地図を見る
〒KT7 0XR, サリー, Elmbridge, Thames Ditton, Portsmouth Road, イングランド

設備・サービス

詳細
Wi-Fi
注:アパートメントは以前Hampton Suites Serviced Apartmentsという名前でした。 ハンプトン スイーツ サービスド アパートメンツは、エルムブリッジ地区のエリア/都市にあります。
詳細
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ご宿泊日直前のお支払いオプションなど、さらに多くの特典をご利用いただけるようになりました!

所在地

〒KT7 0XR, サリー, Elmbridge, Thames Ditton, Portsmouth Road, イングランド
地図を拡大する
外観 Hampton Suites Serviced Apartments
外観 2 Hampton Suites Serviced Apartments

ハンプトン スイーツ サービスド アパートメンツの詳細情報

General


ハンプトン コート宮殿近隣

Location


ハンプトン スイーツ サービスド アパートメンツはテムズ ディットンの空港の近くにあります。テムズ川まで徒歩わずか 5 分、ハンプトン コート宮殿までは車で 5 分です。 このアパートメントは、チェシントン ワールド オブ アドベンチャーズまで 5.7 km、トゥイッケナム スタジアムまで 10.3 km の場所に位置しています。

Attractions


距離の最小表示単位は 0.1 km / 0.1 マイルです。

テムズ川 - 0.4 km / 0.2 マイル
ハンプトン コート宮殿 - 2.7 km / 1.7 マイル
ハンプトン コート - 4.4 km / 2.7 マイル
サンダウンパーク - 4.6 km / 2.9 マイル
リッチモンド パーク - 5.4 km / 3.3 マイル
チェシントン ワールド オブ アドベンチャーズ - 5.7 km / 3.6 マイル
ケンプトン レースコース - 7.8 km / 4.9 マイル
トゥイッケナム スタジアム - 10.3 km / 6.4 マイル
ロイヤル ボタニック ガーデンズ キュー - 11 km / 6.8 マイル
エプソム ダウンズ競馬場 - 11.8 km / 7.3 マイル
ブルックランド博物館 - 12.4 km / 7.7 マイル
サイオン パーク - 13.3 km / 8.3 マイル
ウィンブルドン センター コート - 13.3 km / 8.3 マイル
サリー ヒルズ - 13.5 km / 8.4 マイル
ウィンブルドン テニス クラブ - 13.6 km / 8.4 マイル

アクセス可能な空港:
ヒースロー空港 (LHR) - 36.8 km / 22.9 マイル
ロンドン ガトウィック空港 (LGW) - 46.1 km / 28.6 マイル
ロンドン シティー空港 (LCY) - 94.9 km / 59 マイル
ファーンバラ空港 (FAB) - 43.1 km / 26.8 マイル

ハンプトン スイーツ サービスド アパートメンツへのアクセスに便利な空港は、ヒースロー空港 (LHR) です。

Business Facilities


ドライクリーニング / ランドリー サービス、ランドリー設備をご活用いただけます。敷地内にはセルフパーキング (無料) が備わっています。

Rooms


全 12 室ある客室には、冷蔵庫、オーブンなどの備わった簡易キッチンがあり、ゆったりおくつろぎいただけます。65 インチのプラズマテレビでケーブルをご覧いただけるほか、WiFi (無料)などもご利用いただけます。デスク、コーヒー / ティーメーカーをご利用いただけ、ハウスキーピング サービスは、毎日行われます。

ハンプトン スイーツ サービスド アパートメンツでご利用いただけるすべての施設

共用スペース Hampton Suites Serviced Apartments
共用スペース
外観 Hampton Suites Serviced Apartments
外観
その他 Hampton Suites Serviced Apartments
その他
近くの景色と観光スポット Hampton Suites Serviced Apartments
近くの景色と観光スポット

インターネット

  • 無料 Wi-Fi

共通サービス

  • 駐車場

ホテル内の設備

  • 禁煙エリア

ホテルサービス

  • ランドリーサービス

ハンプトン スイーツ サービスド アパートメンツの宿泊ポリシーと基本情報

チェックイン/チェックアウト時間

チェックイン:
開始 16:00
チェックアウト:
最終 11:00

ペット

Service Animals Allowed

追加ポリシー

宿泊施設にて、次の追加料金をお支払いいただきます。料金には税金が含まれる場合があります :

  • デポジット: 1 滞在につき、1 施設あたり 200.00 GBP
  • 清掃料金は宿泊数によって異なります

宿泊施設より弊社に提供された、すべてのご請求に関する情報を表示しています。

法人オーナー / 施設管理者, 施設ではプロフェッショナルによる清掃サービスが行われています, フロントデスクなし, エッセンシャルワーカーのみ宿泊可能 - 非該当, エレベーターなし
  • 客室清掃の利用には追加料金が必要です

上記項目以外にも、現地にてお支払いが必要な場合があります。また料金とデポジットには税金が含まれていないことがあり、金額が変更される場合があります。

基本情報

こだわり条件
Wi-Fi
チェックイン / チェックアウト時間
16:00から - 11:00まで
ハンプトン スイーツ サービスド アパートメンツの空室状況
12
ハンプトン スイーツ サービスド アパートメンツのフロア数
2
ハンプトン スイーツ サービスド アパートメンツの別の施設
無料 Wi-Fi, 駐車場, 禁煙エリア, ランドリーサービス

ハンプトン スイーツ サービスド アパートメンツに関するよくある質問

ハンプトン スイーツ サービスド アパートメンツでご利用いただける施設は?
ハンプトン スイーツ サービスド アパートメンツにはWi-Fiなどの充実した施設があります(一部有料)。
ハンプトン スイーツ サービスド アパートメンツのチェックイン・チェックアウト時間は?
ハンプトン スイーツ サービスド アパートメンツのチェックインは 開始 16:00 から、チェックアウトは 最終 11:00 までです。
ハンプトン スイーツ サービスド アパートメンツの星の評価は何ですか?
ハンプトン スイーツ サービスド アパートメンツは4.0つ星ホテルです。
ハンプトン スイーツ サービスド アパートメンツは何階建てですか?
ハンプトン スイーツ サービスド アパートメンツは2階建てです。
ハンプトン スイーツ サービスド アパートメンツの部屋数はいくつですか?
ハンプトン スイーツ サービスド アパートメンツの総客室数は12室です。
すべてを見る

ハンプトン スイーツ サービスド アパートメンツの口コミ

7.6
良い!
255 件のレビューより
清潔さ

8.2

快適

8.0

サービス

9.2

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Hampton Suites Serviced Apartments

1ページあたりのレビュー数
20
40
トップレビュー
Obianuju
icon-出張 パートナーと 一緒に
出張 パートナーと 一緒に
6.0
/10
16週間前にレビューしました

Expedia Group verified review

It was okay but tired furniture and rugs:carpets. Needs updating
Padmini
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
27週間前にレビューしました

Expedia Group verified review

Floor was dusty
Donna Gabriella
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
6.0
/10
27週間前にレビューしました

Hotels.com verified review

The staff were very courteous at check in and check out. The flat was mostly clean and comfortable. The flat was in a good location for us. However, it was rundown and needs to be re-painted, a lot of marks on the walls. One of the towels had a big hair ball in it. The shower had a lot of rust all over it from top to bottom. The toilet is in the corner and it’s not easy to sit properly on it if you’re a bigger person. I think the flat needs to be refurbished.
続きを読む
Kenneth
icon-ビジネス&レジャー
ビジネス&レジャー
2.0
/10
28週間前にレビューしました

Expedia Group verified review

I reserved an apartment here through Expedia as did others in my group. I got a confirmation that I had reserved a 2 bedroom apartment from Expedia. We checked in, as instructed, at the Crowne Plaza Hotel. I was told there that I never had an apartment, that I just had a room at their hotel and that was what Expedia had reserved. I know several others who had this experience.
続きを読む
Raghu
icon-出張 パートナーと 一緒に
出張 パートナーと 一緒に
2.0
/10
28週間前にレビューしました

Expedia Group verified review

Worst Hotel Serviced Apartments I have ever stayed in. Will NEVER use them again. The rooms were cold as the heating did not appear to work. The bathroom was deplorable, no hand soap and the Shower unit was very difficult to operate.
JAYASHREE
icon-レジャー 家族旅行
レジャー 家族旅行
4.0
/10
28週間前にレビューしました

Expedia Group verified review

Carpet wasn’t clean As no breakfast options are available, would be good to have fruits in the room
Rufina
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
33週間前にレビューしました

Expedia Group verified review

Personal were helpful but after that we did not see anybody until we checked out.The trush we have to dispose it ourselves. Parking place was at the back of theApartments,very comfy.In between was many Dogs kot around.Kitchen exhaust needs new light. Apartment itself was comfy. Personal was helpful ftom not having light on t
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Elliott
icon-出張
出張
2.0
/10
34週間前にレビューしました

Expedia Group verified review

I stayed in the Hampton Court Apartment Suite and had an extremely poor experience — completely unacceptable for the money I paid. When I arrived, my key didn’t work and I had to call for assistance to even access the building. There was no check-in information, no Wi-Fi or phone signal and I had to go outside just to try and contact the hotel. I called six times with no answer. Inside, the apartment was in a terrible state: marks all over the walls, no bin bag provided, a towel with a blood stain and a broken iron. I raised these issues twice in person (at 2:00 am and again at 8:00 am) and was advised to follow up in writing - which I did. It has now been over 10 days and management still hasn’t responded. I’ve called more than five times and each time I’ve been told someone would get back to me, but nobody ever has. Truly awful customer service and far below what I would expect for the price I paid.
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Teresa
6.0
/10
35週間前にレビューしました

Expedia Group verified review

Good option but cleanliness was not great
Chana
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
36週間前にレビューしました

Expedia Group verified review

The exterior door does not latch all the way, so anyone could walk in. The lobby area/ hall smelled... interesting and unfamiliar, in a bad way. Our suite was not clean; the master bed had stains on the mattress, along with what looked like black crumbs or seeds or something... the mattress pad and sheet were stained and there was a huge urine stain on the duvet cover as well. There were also stains on the curtains. The sofa bed had no sheets at all, so when I called the hotel to complain about the state of the master, I asked them to bring clean sheets for the sofa bed. The attendant remade the master bed, and left the sheets and duvet for the sofa bed- but when I made it up later, there was a urine stain on that as well! And another random, brown stain. And then, there were the spiders. I killed three before even talking to Expedia- and I'm not talking about the tiny little spiders that get into houses, I'm talking about large, bodies bigger than a US nickel sized spiders. Crawling down the second bedroom curtains, on the kitchen wall, in the bathroom, in the hall... my daughter took a nap when we first arrived in the second bedroom and got bitten up by something- looked like bedbug bites. They ended up moving us to the hotel, but that made things more expensive, as I now had to pay for each meal instead of cooking. Sorting this wasted the first two days of our trip- and no refund was given for the loss of our time or inconvenience.
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Mr. Pang See Yin
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
38週間前にレビューしました

Expedia Group verified review

The apartment needs renovation. Limited number of parking spaces and thus we need to park at Crown Plaza Hotel and walk back to the apartment. If need to do laundry, need to use the shared washing machines. However, one is broke and another isn’t connected with water supply.
ALAN
6.0
/10
39週間前にレビューしました

Expedia Group verified review

The apartment we had number 9 was nothing like that as advertised on Expedia was tired and not furnished or decorated as shown so in all we felt rather disappointed and miss sold
Erika
2.0
/10
39週間前にレビューしました

Expedia Group verified review

Awful. The place was dirty, the floor filthy. The sleeper sofa was broken. The springs were gone and generally uncomfortable. No cooking utensil, pan, oven trays. No welcome amenity basket IE with a small dish soap, washing machine or dishwasher tablets or tea and coffee sachets. Just two larger pots were provided. 2 out of the 5 dining chairs were broken. The bedrooms were ok, in our room furniture didn’t fit in the room, it was too big or the room was too small, so no room to move around in our room. My daughter’s room was very large with hardly any furniture in it. The outside doors to the patios didn’t lock properly. And there wasn’t a tv remote (that was the only thing the hotel was able to replace for us). The outdoor trash cans/ dumpsters (which was our view) were overflowing and there was trash everywhere in the extremely small parking lots. There were two large storage containers taking up a few parking spaces. If you couldn’t park in the lot, you had to pay for parking across the road. If we relocating from the states, and waiting for our rental house to become available, I would have left even sooner then we did(checked out 1 day early). On that note was told at checkout because I booked through Expedia they couldn’t change the # of nights so they would have to charge me for the entire stay. Yes we voices our concerns to the front desk about the situation and dirty rooms/missing items were told “we will try to replace them or come clean. Never did!
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Ana
icon-ビジネス&レジャー 子どもと 一緒に
ビジネス&レジャー 子どもと 一緒に
2.0
/10
41週間前にレビューしました

Expedia Group verified review

The property was described as having stunning views. The back view of a parking lots full of junk and rubbish, the front of the building is to a busy noisy road. The water in all drains (shower, bathroom sink and kitchen sink) were very slow to drain. There was mould and dirt in the grout all around the shower. There was no service on site, we were three people and there were two towels, two mugs. No dishwasher soap, no kitchen towels or napkins.
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Dianne
icon-パートナーと 一緒に
パートナーと 一緒に
4.0
/10
42週間前にレビューしました

Hotels.com verified review

When we arrived the apartment had no couch as shown in the photos. Then the TV did not work would not switch on this was reported to the number provided. On the evening the tower fan did not work so we were left with an inadequate desk fan which was full of dust! The bed was like sleeping on a water bed ! We sent a what’s app message to the number provided and after 1hr we had not had a reply so we followed it up with a phone call. We also reported that the bathroom bin had no lid, the toilet brush was all rusty and all the skirting boards were full of dust. When we returned from our day out they had replaced the fan got the tv working and replaced the bathroom bin and toilet brush. We felt the room had not been used for a while and the furniture moved around as the bed was at a peculiar angle due to the removal of the couch! The doors were dirty and the curtains were hanging down. It was very unloved. There was 1 teaspoon and the hall/landing was very dirty with mud marks and the lift didn’t work. It looked like people were living there permanently . It took us 1 week to get our £200 deposit back from “pending” from the bank. We asked for compensation for the issues raised but we have not had a response. We don’t like leaving a bad review but we don’t think these premises are suitable. Would we recommend, definitely NOT.
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Andrew Lee
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
44週間前にレビューしました

Expedia Group verified review

We booked this property for our trip to London while the property itself is refurbished. We did find out it used to be a refugee residence. It is extremely far away from London taking about an hour and a half through public transportation and in our plus through car or Uber just to get to the London area. There is very limited dining areas around the property but there are some options. It is important to note that there is absolutely no form of air conditioning and the small fans provided barely circulated any air causing us to leave the windows open and bugs to come in the first floor unit. We had also felt unsafe due to the fact that having the windows open allowed anyone walking by to be able to either stop and look or actually come into the unit. The back area of the apartment we were in was littered with garbage and definitely needed to be cleaned up. There is a beautiful section of the Thames River that you can rent boats and walk alongside overall. Unless you are planning to only visit the suburbs of London, I would not recommend staying as it is extremely expensive to get back to London and takes a ton of time
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Edward Y T
icon-友人&家族 家族旅行
友人&家族 家族旅行
8.0
/10
45週間前にレビューしました

Hotels.com verified review

The apartment was clean and spacious, with a suitable location. The kitchen was clean with enough utensiles. The towels, bedsheet and toilet were clean and we were comfortable to use them without doubt. To our surprise, there were two fans which gave us good comfort during the hot summer. The only down side was that the pan and saucepan were a bit old. A new set will be good. Also, a few more cutting knives will be convenient. Lastly, a few more hooks in the toilets to let us place our towels and clothes will also be great. Outside our room, we found that the laundary was a bit dirty, but we did not have to use it, so it was alright. One last thing, we did not realize we have to walk up 2 storeys. So, some warning in the description page will be good.
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Sayara
icon-レジャー
レジャー
6.0
/10
46週間前にレビューしました

Expedia Group verified review

Property was great but it is very hot on a hot day/night as there is no ac and the fan are no good.
Catherine
2.0
/10
46週間前にレビューしました

Expedia Group verified review

Ad very misleading, they tell you AFTER non refundable booking. Took one look at the horrible apartment and made other arrangements. 100% bait and switch. Laundry facilities are not in the apartments but communial, the bed was visibly lumpy, not clean, not safe for solo travels, locks were not sufficent, approx 4 parking spaces through dumpster area and horrible smell.
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Bertha
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
4.0
/10
46週間前にレビューしました

Expedia Group verified review

I liked that there were separate rooms to have our kids in another room. I liked that there was a washer and dryer. I liked that these was a full kitchen. Unfortunately, there were a few things I didn't like. Check in is in another hotel which is about 5 minutes away. In my situation it was an inconvenience because I had two young children with me and hauling our luggage to other location was not ideal. Luckily, my husband was with us so he stayed behind and they let us leave our luggage in that location until it was time for checkin. The elevators broke on the second day of our stay so we had to carry our luggage down the stairs. The washer/dyer left black stains on our clothes after our first wash. There was no air conditioner, the two small fans that were available for us where not working. We were also 45 minutes away from downtown but in traffic it can be up to two hours because there is no feeway and the speed limit is 20mph.
続きを読む
1ページあたりのレビュー数
20
40

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すぐに予約しましょう
その他 4 Hampton Suites Serviced Apartments

免責事項

免責事項: 掲載写真はホテルから提供されたものです。Travelokaは写真の正確さについて、一切の責任を負いません。

お探しのものが見つからない場合はこちらをご確認ください。

サリーにある他の宿泊施設・ホテルを見る
7.6
良い!
255 件のレビューより
清潔さ

8.2

快適

8.0

サービス

9.2

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Hampton Suites Serviced Apartments

1ページあたりのレビュー数
20
40
トップレビュー
Obianuju
icon-出張 パートナーと 一緒に
出張 パートナーと 一緒に
6.0
/10
16週間前にレビューしました

Expedia Group verified review

It was okay but tired furniture and rugs:carpets. Needs updating
Padmini
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
27週間前にレビューしました

Expedia Group verified review

Floor was dusty
Donna Gabriella
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
6.0
/10
27週間前にレビューしました

Hotels.com verified review

The staff were very courteous at check in and check out. The flat was mostly clean and comfortable. The flat was in a good location for us. However, it was rundown and needs to be re-painted, a lot of marks on the walls. One of the towels had a big hair ball in it. The shower had a lot of rust all over it from top to bottom. The toilet is in the corner and it’s not easy to sit properly on it if you’re a bigger person. I think the flat needs to be refurbished.
続きを読む
Kenneth
icon-ビジネス&レジャー
ビジネス&レジャー
2.0
/10
28週間前にレビューしました

Expedia Group verified review

I reserved an apartment here through Expedia as did others in my group. I got a confirmation that I had reserved a 2 bedroom apartment from Expedia. We checked in, as instructed, at the Crowne Plaza Hotel. I was told there that I never had an apartment, that I just had a room at their hotel and that was what Expedia had reserved. I know several others who had this experience.
続きを読む
Raghu
icon-出張 パートナーと 一緒に
出張 パートナーと 一緒に
2.0
/10
28週間前にレビューしました

Expedia Group verified review

Worst Hotel Serviced Apartments I have ever stayed in. Will NEVER use them again. The rooms were cold as the heating did not appear to work. The bathroom was deplorable, no hand soap and the Shower unit was very difficult to operate.
JAYASHREE
icon-レジャー 家族旅行
レジャー 家族旅行
4.0
/10
28週間前にレビューしました

Expedia Group verified review

Carpet wasn’t clean As no breakfast options are available, would be good to have fruits in the room
Rufina
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
33週間前にレビューしました

Expedia Group verified review

Personal were helpful but after that we did not see anybody until we checked out.The trush we have to dispose it ourselves. Parking place was at the back of theApartments,very comfy.In between was many Dogs kot around.Kitchen exhaust needs new light. Apartment itself was comfy. Personal was helpful ftom not having light on t
続きを読む
Elliott
icon-出張
出張
2.0
/10
34週間前にレビューしました

Expedia Group verified review

I stayed in the Hampton Court Apartment Suite and had an extremely poor experience — completely unacceptable for the money I paid. When I arrived, my key didn’t work and I had to call for assistance to even access the building. There was no check-in information, no Wi-Fi or phone signal and I had to go outside just to try and contact the hotel. I called six times with no answer. Inside, the apartment was in a terrible state: marks all over the walls, no bin bag provided, a towel with a blood stain and a broken iron. I raised these issues twice in person (at 2:00 am and again at 8:00 am) and was advised to follow up in writing - which I did. It has now been over 10 days and management still hasn’t responded. I’ve called more than five times and each time I’ve been told someone would get back to me, but nobody ever has. Truly awful customer service and far below what I would expect for the price I paid.
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Teresa
6.0
/10
35週間前にレビューしました

Expedia Group verified review

Good option but cleanliness was not great
Chana
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
36週間前にレビューしました

Expedia Group verified review

The exterior door does not latch all the way, so anyone could walk in. The lobby area/ hall smelled... interesting and unfamiliar, in a bad way. Our suite was not clean; the master bed had stains on the mattress, along with what looked like black crumbs or seeds or something... the mattress pad and sheet were stained and there was a huge urine stain on the duvet cover as well. There were also stains on the curtains. The sofa bed had no sheets at all, so when I called the hotel to complain about the state of the master, I asked them to bring clean sheets for the sofa bed. The attendant remade the master bed, and left the sheets and duvet for the sofa bed- but when I made it up later, there was a urine stain on that as well! And another random, brown stain. And then, there were the spiders. I killed three before even talking to Expedia- and I'm not talking about the tiny little spiders that get into houses, I'm talking about large, bodies bigger than a US nickel sized spiders. Crawling down the second bedroom curtains, on the kitchen wall, in the bathroom, in the hall... my daughter took a nap when we first arrived in the second bedroom and got bitten up by something- looked like bedbug bites. They ended up moving us to the hotel, but that made things more expensive, as I now had to pay for each meal instead of cooking. Sorting this wasted the first two days of our trip- and no refund was given for the loss of our time or inconvenience.
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Mr. Pang See Yin
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
38週間前にレビューしました

Expedia Group verified review

The apartment needs renovation. Limited number of parking spaces and thus we need to park at Crown Plaza Hotel and walk back to the apartment. If need to do laundry, need to use the shared washing machines. However, one is broke and another isn’t connected with water supply.
ALAN
6.0
/10
39週間前にレビューしました

Expedia Group verified review

The apartment we had number 9 was nothing like that as advertised on Expedia was tired and not furnished or decorated as shown so in all we felt rather disappointed and miss sold
Erika
2.0
/10
39週間前にレビューしました

Expedia Group verified review

Awful. The place was dirty, the floor filthy. The sleeper sofa was broken. The springs were gone and generally uncomfortable. No cooking utensil, pan, oven trays. No welcome amenity basket IE with a small dish soap, washing machine or dishwasher tablets or tea and coffee sachets. Just two larger pots were provided. 2 out of the 5 dining chairs were broken. The bedrooms were ok, in our room furniture didn’t fit in the room, it was too big or the room was too small, so no room to move around in our room. My daughter’s room was very large with hardly any furniture in it. The outside doors to the patios didn’t lock properly. And there wasn’t a tv remote (that was the only thing the hotel was able to replace for us). The outdoor trash cans/ dumpsters (which was our view) were overflowing and there was trash everywhere in the extremely small parking lots. There were two large storage containers taking up a few parking spaces. If you couldn’t park in the lot, you had to pay for parking across the road. If we relocating from the states, and waiting for our rental house to become available, I would have left even sooner then we did(checked out 1 day early). On that note was told at checkout because I booked through Expedia they couldn’t change the # of nights so they would have to charge me for the entire stay. Yes we voices our concerns to the front desk about the situation and dirty rooms/missing items were told “we will try to replace them or come clean. Never did!
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Ana
icon-ビジネス&レジャー 子どもと 一緒に
ビジネス&レジャー 子どもと 一緒に
2.0
/10
41週間前にレビューしました

Expedia Group verified review

The property was described as having stunning views. The back view of a parking lots full of junk and rubbish, the front of the building is to a busy noisy road. The water in all drains (shower, bathroom sink and kitchen sink) were very slow to drain. There was mould and dirt in the grout all around the shower. There was no service on site, we were three people and there were two towels, two mugs. No dishwasher soap, no kitchen towels or napkins.
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Dianne
icon-パートナーと 一緒に
パートナーと 一緒に
4.0
/10
42週間前にレビューしました

Hotels.com verified review

When we arrived the apartment had no couch as shown in the photos. Then the TV did not work would not switch on this was reported to the number provided. On the evening the tower fan did not work so we were left with an inadequate desk fan which was full of dust! The bed was like sleeping on a water bed ! We sent a what’s app message to the number provided and after 1hr we had not had a reply so we followed it up with a phone call. We also reported that the bathroom bin had no lid, the toilet brush was all rusty and all the skirting boards were full of dust. When we returned from our day out they had replaced the fan got the tv working and replaced the bathroom bin and toilet brush. We felt the room had not been used for a while and the furniture moved around as the bed was at a peculiar angle due to the removal of the couch! The doors were dirty and the curtains were hanging down. It was very unloved. There was 1 teaspoon and the hall/landing was very dirty with mud marks and the lift didn’t work. It looked like people were living there permanently . It took us 1 week to get our £200 deposit back from “pending” from the bank. We asked for compensation for the issues raised but we have not had a response. We don’t like leaving a bad review but we don’t think these premises are suitable. Would we recommend, definitely NOT.
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Andrew Lee
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
44週間前にレビューしました

Expedia Group verified review

We booked this property for our trip to London while the property itself is refurbished. We did find out it used to be a refugee residence. It is extremely far away from London taking about an hour and a half through public transportation and in our plus through car or Uber just to get to the London area. There is very limited dining areas around the property but there are some options. It is important to note that there is absolutely no form of air conditioning and the small fans provided barely circulated any air causing us to leave the windows open and bugs to come in the first floor unit. We had also felt unsafe due to the fact that having the windows open allowed anyone walking by to be able to either stop and look or actually come into the unit. The back area of the apartment we were in was littered with garbage and definitely needed to be cleaned up. There is a beautiful section of the Thames River that you can rent boats and walk alongside overall. Unless you are planning to only visit the suburbs of London, I would not recommend staying as it is extremely expensive to get back to London and takes a ton of time
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Edward Y T
icon-友人&家族 家族旅行
友人&家族 家族旅行
8.0
/10
45週間前にレビューしました

Hotels.com verified review

The apartment was clean and spacious, with a suitable location. The kitchen was clean with enough utensiles. The towels, bedsheet and toilet were clean and we were comfortable to use them without doubt. To our surprise, there were two fans which gave us good comfort during the hot summer. The only down side was that the pan and saucepan were a bit old. A new set will be good. Also, a few more cutting knives will be convenient. Lastly, a few more hooks in the toilets to let us place our towels and clothes will also be great. Outside our room, we found that the laundary was a bit dirty, but we did not have to use it, so it was alright. One last thing, we did not realize we have to walk up 2 storeys. So, some warning in the description page will be good.
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Sayara
icon-レジャー
レジャー
6.0
/10
46週間前にレビューしました

Expedia Group verified review

Property was great but it is very hot on a hot day/night as there is no ac and the fan are no good.
Catherine
2.0
/10
46週間前にレビューしました

Expedia Group verified review

Ad very misleading, they tell you AFTER non refundable booking. Took one look at the horrible apartment and made other arrangements. 100% bait and switch. Laundry facilities are not in the apartments but communial, the bed was visibly lumpy, not clean, not safe for solo travels, locks were not sufficent, approx 4 parking spaces through dumpster area and horrible smell.
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Bertha
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
4.0
/10
46週間前にレビューしました

Expedia Group verified review

I liked that there were separate rooms to have our kids in another room. I liked that there was a washer and dryer. I liked that these was a full kitchen. Unfortunately, there were a few things I didn't like. Check in is in another hotel which is about 5 minutes away. In my situation it was an inconvenience because I had two young children with me and hauling our luggage to other location was not ideal. Luckily, my husband was with us so he stayed behind and they let us leave our luggage in that location until it was time for checkin. The elevators broke on the second day of our stay so we had to carry our luggage down the stairs. The washer/dyer left black stains on our clothes after our first wash. There was no air conditioner, the two small fans that were available for us where not working. We were also 45 minutes away from downtown but in traffic it can be up to two hours because there is no feeway and the speed limit is 20mph.
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