ザ ベルズフィールド ホテル

個人の邸宅を改装している趣きのあるホテル。湖畔は目の前で、フェリー乗り場にもすぐの素晴らしいロケーション。街中にも近い。 階段が多いことや廊下が軋むことなど、建物の古さは感じるが、泊まった部屋は改装後でシャワーとバス別々にあり、湖畔側なので朝の湖を眺めることができ快適だった。 レセプション、ルームサービス、レストラン等のスタッフもとても親切で、レストランの予約や観光プランなどの相談にも対応し、幼児にも優しく接してくれた。コメントに書かれているような人種差別的な態度は感じられなかった。 ただし、外装工事中(かなり長い期間行っている模様)の表示がサイトにないこと、リフトが故障しており、見たところ修理する予定もなさそうなこと(荷物は運んでくれるが、幼児を抱えての移動には苦労あり)、結局最初の日は街中のレストランの予約が取れず、それ以上のサポートがなかったことを勘案した評価としました。

部屋にティッシュが無い。たまたま持っていったので問題はなかったが、泊まる方はティッシュを持っていくこと。

２部屋の予約が、離れていて、１部屋は、異常な室温で、暑さで風通しも悪くて、部屋の交換もして頂けず、一晩中眠れませんでした！不快感だけが残ってしまった。汚い扇風機も中々交換も遅くて、時間を無駄になった。

古いホテルであることを理解すれば、いいホテルです。

All good on all fronts enjoyed our stay.

The staff were very friendly and helpful, the breakfast was brilliant.

All staff great. Location perfect. Food very enjoyable. Will return.

Breakfast was average, we ordered poached eggs from the waiter in the dining room which never arrived. Even after reminding him. Another downside is it cost £15 to park the car overnight on the hotel car park!

Great location, wonderful bar

The hotel was beautiful with a great view and located close to attractions. The staff was hospitable and polite. Diego, Miguel, and Natasha were very helpful and have made the trip one to remember. Do recommend a visit.👍

Breakfast was lovely bar staff where very helpful

Lovely Stay - the Staff were friendly and helpful.I would definatley stay again

I think 15 pound a night for parking is expensive

The breakfast and dinners were excellent, staff were friendly and available at all times , especially Joy and Migel . The room was dated but clean . There is building work and decoration going on it will be amazing with a pool and spa in the future.

Best hotel room we have ever stayed in We got an upgrade and it was faultless

Lovely hotel overlooking the Marina. Very close to the town with a variety of different and excellent restaurants. The staff were very friendly and efficient.

We came to celebrate a birthday and the view of the lake walking in was incredible and truly breathtaking. What a welcome. We had an incident the first morning which we reported to the staff, and Sarah the Manager was brilliant the way she handled it, couldn’t have asked for more. Then we absolutely must give a shout out to Ian, Nick, Charlie, and Miguel who were just incredible throughout our stay and really made us want to stay longer despite the workman around. They were so welcoming and went above and beyond for us. Walking distance from the lakes and shops (literally 3minutes), stunning views, restaurants and cafes everywhere, room service was great, dinner at the restaurant was amazing (burgers and Caesar salad). We’d definitely return and wish the new owner was keeping even just a couple of the dog friendly rooms - please!!

Nice room with a view of the lake (and a building site) but lovely staff and good food.

Very friendly and helpful staff. Great central location.

Great location friendly staff. Hotel in poor condition. Dated. Building work in gardens spoils view. Areas of hotel in dire need of work. Dining room walls unpainted socket hanging off wall. Room very underwhelming for supposed top suite. Walls dirty some areas old fashioned. Breakfast expected fresh cooked not canteen style buffet. Chaotic breakfast overlooking building site. Over priced for what it is and living off old reputation