ザ ベルズフィールド ホテル

個人の邸宅を改装している趣きのあるホテル。湖畔は目の前で、フェリー乗り場にもすぐの素晴らしいロケーション。街中にも近い。 階段が多いことや廊下が軋むことなど、建物の古さは感じるが、泊まった部屋は改装後でシャワーとバス別々にあり、湖畔側なので朝の湖を眺めることができ快適だった。 レセプション、ルームサービス、レストラン等のスタッフもとても親切で、レストランの予約や観光プランなどの相談にも対応し、幼児にも優しく接してくれた。コメントに書かれているような人種差別的な態度は感じられなかった。 ただし、外装工事中(かなり長い期間行っている模様)の表示がサイトにないこと、リフトが故障しており、見たところ修理する予定もなさそうなこと(荷物は運んでくれるが、幼児を抱えての移動には苦労あり)、結局最初の日は街中のレストランの予約が取れず、それ以上のサポートがなかったことを勘案した評価としました。

部屋にティッシュが無い。たまたま持っていったので問題はなかったが、泊まる方はティッシュを持っていくこと。

２部屋の予約が、離れていて、１部屋は、異常な室温で、暑さで風通しも悪くて、部屋の交換もして頂けず、一晩中眠れませんでした！不快感だけが残ってしまった。汚い扇風機も中々交換も遅くて、時間を無駄になった。

古いホテルであることを理解すれば、いいホテルです。

The staff were great,the room was noisy as the location was at the top of the stairs and was incredibly hot even with the radiator off,all in makimg the stay poor for our valentines break

Lovely staff lovely clean room beutiful views n very helpful staff will stay again

Room was very comfortable and clean, all staff were very friendly and helpful , breakfast was very good

Excellent staff and the room was clean. We had a wonderful stay and would definitely recommend it to others.

Cleanliness, bar area very nice.

Lovely garden room,excellent staff,very friendly and attentive.

The room was clean . The shower was good with the larger shower head. The breakfast was excellent. The staff were friendly and helpful.

Everything was good

Due to a breakdown in communications, we were transferred from the Belsfield to the Lakes Spa hotel. Unfortunately on our arrival at the Lakes hotel it appeared we were unexpected, and caused us a certain amount of frustration which spoilt our break

Bar service was slow. Breakfast in the restaurant wasn't great. Everything was pre-cooked, and the fried eggs had obviously been sat there for a long time. In the bistro the breakfasts were freshly cooked and amazing

Beautiful stay at The Belsfield. Arrived to a lovely welcoming from Jordan and Natashja who gave checked us in. Upgraded us to a room with a beautiful lake view and 4 poster bed was amazing to sleep in. Will come again

The room needed a bit of tlc. There was damp on the wall and paint coming off. On another wall there must’ve been something spilled on it and not cleaned up. It is advertised that they have a gym but apparently that has been closed for two years. It is a nice hotel and location wise is great.

Parking was not including . The water system when turning on water made alot if noise.Room was too small and no view. I paid near enough £200 for one night there are much better hotel accommodations for lower prices.

Checked in and paid for 7 Nights, Checked out after 4 nights. Stated it catered for Gluten Free, when actually after the first morning breakfast that the hotel has no idea what food allergies are. They had no Separation between the sausages, bacon and black pudding all were thrown into the same serving dish. Nothing was labelled to say it was Gluten free or not. The staff were asked and just shugged there shoulders. Only 1 pathetic toaster for over100 plus guests. All the equipment was squashed into one corner, considering the space in the restaurant it was a joke. Queuing to get to the toaster. Children running a mock, nothing said to anybody, nearly dropped boiling water on top of a child, parents not really caring. Wife asked for Gluten Free breakfast, and was given 2 slices of warm GF bread, that was it as everything else contained Gluten or was cross contaminated. No GF cereal etc at all. Room was lovely and clean, but tired, grout to bathroom floor was missing 50% of the grout. Complained to 4 different staff about the GF food issue, all of the was not bothered in the slightest. DO NOT STAY AT THIS HOTEL IF YOU HAVE ANY FOOD ALLERGIES, more like a 2 Star B+B, not a 4/5 Star hotel it claims to be.

Excellent stay, bed was comfortable and the room was spotless. The bathroom and communal areas could do with a bit of an update but it certainly didn’t spoil our stay. The best thing about the hotel has got to be the location and the view over the lake 👌

We received an upgrade which was an excellent Xmas present and the room was fantastic, with a beautiful view. The staff around the hotel were very helpful and friendly and we cant wait to visit again. Top Class!!, 5* in our opinion