ザ ベルズフィールド ホテル

個人の邸宅を改装している趣きのあるホテル。湖畔は目の前で、フェリー乗り場にもすぐの素晴らしいロケーション。街中にも近い。 階段が多いことや廊下が軋むことなど、建物の古さは感じるが、泊まった部屋は改装後でシャワーとバス別々にあり、湖畔側なので朝の湖を眺めることができ快適だった。 レセプション、ルームサービス、レストラン等のスタッフもとても親切で、レストランの予約や観光プランなどの相談にも対応し、幼児にも優しく接してくれた。コメントに書かれているような人種差別的な態度は感じられなかった。 ただし、外装工事中(かなり長い期間行っている模様)の表示がサイトにないこと、リフトが故障しており、見たところ修理する予定もなさそうなこと(荷物は運んでくれるが、幼児を抱えての移動には苦労あり)、結局最初の日は街中のレストランの予約が取れず、それ以上のサポートがなかったことを勘案した評価としました。

部屋にティッシュが無い。たまたま持っていったので問題はなかったが、泊まる方はティッシュを持っていくこと。

２部屋の予約が、離れていて、１部屋は、異常な室温で、暑さで風通しも悪くて、部屋の交換もして頂けず、一晩中眠れませんでした！不快感だけが残ってしまった。汚い扇風機も中々交換も遅くて、時間を無駄になった。

古いホテルであることを理解すれば、いいホテルです。

Beautiful hotel excellent staff and accommodation

The room was a little disappointing. Not as clean or welcoming in appearance as those on the website. Wallpaper peeling and marks on the ceiling.

Helpful and friendly staff and the improvements they’re making to the hotel are fabulous.

The room was clean could have done with new bath panel as this was broken and not in good condition The breakfast was good but as I don’t eat cooked breakfast the choice was very limit on the cold buffet

We had a pleasant room overlooking the lake.Evening meals were good and well priced.Breakfast not up to standard.Staff were friendly and efficient.Overall a very pleasant stay.

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Great location , lovely garden and views but disappointed to find the swimming pool was no longer there .Had visited many years ago and enjoyed the swimming pool .

The Welsh Rarebit is not authentic. Far too much bread and ham, not enough rarebit. Just blobs of a cheesy mixture piped onto large chunks of bread. Only disappointing part of my visit.

Would recommend this hotel views looking over Windermere brilliant

All staff were helpful and pleasant

Lovely stay, but hotel is old and tired, think the new owners are in the process of getting the place back up to scratch. Prime location, central to everything in Bowness

Amazing service, beautiful room, excellent situation although clearly some building work going on we had a brilliant experience will book for autumn. No problems

The Room was fine ,bar service frendily staff and Breakfast was good with staff waiting on great stay

Our first stay at The Belsfield, and a delightful experience. Our room was spacious, well appointed, with a delightful view of Windermere. We appreciated the bathroom, with heated floor, large bath and separate shower. The grounds are well-maintained, featuring an attractive shrubbery and an interesting variety of trees and wildlife. Breakfast was excellent and our evening meal was first-rate, beautifully presented and reasonably priced. The exceptional feature of this hotel, is its staff. Every member of staff we met was courteous and obliging and we will certainly be making a return visit.

Generally very good with nice room, bar area, restaurant and gardens. Staff very helpful particularly Ashley on Reception and Joy in the restaurant. Breakfast first class. Fantastic views of the lake from the hotel. My only concern with dining was the limited vegetarian options for my partner in the restaurant. The other disappointment was being charged £15 per day for parking when at the time of booking the parking was supposed to be included. As I had booked through Hotels. com I was informed nothing could be done and I had to pay the cost. It was an unfortunate end to a wonderful stay.

We were only advised of the ongoing construction project after paying for the booking. Checking in was very poor and we had a long wait for the room to be ready. We were then advised the day after checking in that the room would only be made up during our stay upon request each day. As the room had virtually no facilities in terms of water, coffee, tea etc., the need to get the room made up was important. The breakfast room coffee machine was out of action for several days so were reduced to luke warm coffee from an urn, likely made a long time prior to the breakfast room opening. If we had booked a basic room we might have understood some of the issues but we had booked a premier room that we were advised by several staff was one of the best rooms in the hotel and had previously been used by Prince Charles! When checking out we were then advised of a daily guest parking fee for using the guest only parking! The hotel is very tired and in desperate need of the refurbishment project underway. Understandable but to advise guests of this after they have paid for the booking is simply not good practice. Wait until the refurbishment project is complete before making a booking.