ザ インペリアル トーキー

Very nice hotel

We had a sea view room. Nice big walk in wardrobe . The bathroom was good although the shower was Luke warm. Big bed and nice to have extra seating looking out over the balcony for two people as well as a chair at the dressing table. A small table on the balcony would be beneficial but may not have been there as we visited in April and was lucky with the weather to be sunny enough to sit on the balcony. Staff all friendly, very efficient in the restaurant and for breakfast. The decor of the room and hotel is a bit outdated but this was what we expected from a hotel of this size and age. We enjoyed our stay and would visit again.

The hotel is lovely and clean and on arrival you feel that you are somewhere special and only a short walk into Torquay.

We had a lovely stay at the Imperial. Although on arrival we thought the exterior looked tired and was worried about what the interior would be like. Nevertheless we needed not to be concerned as it is in a very good condition internally. Our room was a nice size and probably one of the most comfortable beds I have ever had at a hotel. The breakfast was of a good standard. One tiny complaint is they I had to.pay for the car park. Overall it’s a lovely hotel, nice staff and a very pleasant stay in Torquay.

Only used the bar once, didn't have breakfast

Excellent breakfast, very comfortable beds everything very good

Loved the very diverse breakfast. Absolutely lots of choices . Continental English and food was special. The building has character the location great. Bus stop outside parking for disabled and other . Views outstanding. Room service daily and good. My only gripe was that the window in the cosy bedroom was out of reach but my husband climbed to open it as there was no air flow. I knew there was no balcony however there was but closed off as needed repair. It was locked and I was able to open it just and inch. Still not enough for fresh air. The window was consequently very dirty . But I could see the sea through it. Overall we lived the stay though. Communal areas lively toilets clean and pool a delight .

A very friendly hotel very clean a little run down need a little tlc but overall we enjoyed our stay and would go back.

Bit of a mix up.at checkin as I was sure my booking included breakfast but I was told it didn’t as I'd upgraded to a seaview.. I'd booked in a hurry so we didn't query. We did get a discount by ordering and paying there and then, but it was an expense I hadn't budgeted for It was a lovely room in the gardrn area with outside furniture and a great view. Breakfast is buffet and plenty of choice, although the blackpudding was overcooked. Dissappointed to see young children being a nuisance at the table next to us. I wonder if maybe a polite notice asking guests to not let children run around and banging on the table. Also advise adults not to take phone calls at the table. Its just rude.

Stayed in a lovely sea view room with a balcony. The room was very spacious and clean. The bed was massive and comfy. You could see the sea from balcony but was blocked abit by trees. Swimming pool and sauna was nice. Sadly the hot tub wasn't working during my stay. Breakfast was lovely and had lots of offer. Would stay again.

On arrival the reception and main areas looked grand and slendid. Helped with luggage to room. Deluxe king with sea view. Very dated ,balconcy ,paint flaking off handrail ,chairs no table ,patio doors needed a good clean. Not enough sockets,no bathrobes or slippers as advertised. Food at breakfast ok,but Lounge Bar food very pricey and poor.Not enough staff.Charge for towel rail in bathroomto be put on.Heating worked only in evening.Asked for a mini fridge before arrival ,which was in room for us but should be standard nowadays.Menu in Lounge and Restaurant needs changing ,the same thing everyday.Extra charges for this and that.No room service menu in rooms.No menus in room.Only real on info everywhere was about spa treatments. Which cost more on Friday,Saturday. Outdoor pool out of action,which has been like that looking at reviews for over a year.Needs money sent on rooms and outside.Photos shown on website are 6 to 9 years old.Stayed in better hotels in Turkey ,Spain with less stars So Breakfast OK, Bed Comfortable.

Great room. Very clean. Everyone in good working order. Love the way they have a non slip bath mat provided. I wish all hotels did this to avoid painful & unnecessary slips. Fantastic breakfast too.

Gorgeous hotel, brilliant facilities lovely breakfast with a few , our twin room was just abit dated xxx but overall gorgeous stay xx

The outside of the hotel is looking a bit drab and in need of a good clean/paint. The reception area was very pretty and reception staff were pleasant. Check in was quick and efficient. Our room was large although could do with a refurbishment as some furniture was scruffy and ripped and the carpet was dirty, well worn and had an iron burn on it. There was plenty of storage. Tea and coffee making facilties also available. The bathroom was ok although there was signs of mould and the shower screen didnt stop the water going over the floor, however there was plenty of hot water and the shower was very powerful. Breakfast was v good with lots of choice. Staff efficient and smart. We enjoyed our stay but it could have been much smarter for a 4 * hotel so a little disappointing. Parking was £10 per night, or £20 for undercover spaces.

.

Rooms were clean and very large. The hotels communal areas are grand and beautifully decorated but the corridors and rooms could do with refurbishment. The car park is a joke. Very expensive and not at all managed by the hotel depsite them owning and charging for it. People were parking over 2 bays and the hotels wouldnt do anything about it even though they had every guests number plate on check in. This created a bit if a bunfight for parking spaces and not the relaxing start to the trip we would like. The view was stunning and the drinks were reasonably priced. Silly things like not having any mayonaise let them down. Overall though we had a wonderful stay and i think the hotel is good value for what we paid.

All you could wish for, with breathtaking views

Over all it was a very nice stay! Sleeping was very difficult due to Paper-thin walls! The maid often left things about the room, crumbs on the floor so the floors weren’t vacuumed. I had to repeatedly, every day ask for the same items i.e. coffee, brown sugar, washcloths,etc. However, the staff are 5-star!!! Breakfast was good. It takes forever to get drinks at the bar, or through to the bar for room service food! Cleanliness could be better. Fantastic views!

Fabulously views from sea view room. Room massive but small bathroom and somewhat dated but ignored wiith fabulous aspect with balcony. Not clear when booking there was an extra cost for parking.

Large, clean room overlooking the bay. Friendly and helpful staff. Good location. Breakfast was of a good standard. If I was really going to nit pick I'd say the carpet near the sliding door to access the bedroom was getting threadbare. Other than that it was all good.