The Imperial Torquay

Hotels
Finding rooms for you...
8.4
/10
Very Good
1,170 reviews

What Guests Say About Their Stay

Tracey

10.0
/ 10
Lovely big room, inside the hotel was cleaning tidy. Outside could do with maintaining. Ie dirty windows, general upkeep outside, painting

irene

10.0
/ 10
The Imperial, Torquay exceeded my high expectations! You could feel the grandeur and romance as you look out to a magnificent view! I could imagine Agatha Christie's characters here! The magnificent Manager, Nigel, made sure that my stay was most memorable! It is clear that his Commitment to Excellence is present in the Customer Service provided by Kelly at the Desk and Michael in Dining! Wonderful Breakfast and ideal location too!

Ellie

10.0
/ 10
We stayed at the Imperial for one night and had a fantastic experience. There is so much interesting history in the hotel, we loved seeing all the antique furniture and old architectural style. The entire hotel was very clean, there was lovely views out over the sea from the bar and breakfast area. We would definitely stay again.
In the Area
See Map
Park Hill Road, Torbay, England, TQ1 2DG

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Imperial Torquay is a good choice when you are visiting Torbay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more

What's around The Imperial Torquay

Park Hill Road, Torbay, England, TQ1 2DG
Discover More Places
Lobby The Imperial Torquay
Lobby 2 The Imperial Torquay

Discover More About The Imperial Torquay

General
In Torquay (Torquay City Centre)

Location
With a stay at The Imperial Torquay in Torquay (Torquay City Centre), you'll be within a 10-minute walk of Torquay Marina and Little Theatre. This spa hotel is 12.8 mi (20.6 km) from Dartmoor National Park and 32 mi (51.5 km) from Dorset and East Devon Coast.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Torquay Marina - 0.5 km / 0.3 mi
Little Theatre - 0.5 km / 0.3 mi
Torquays Dinosaur World - 0.6 km / 0.4 mi
Inner Harbour - 0.7 km / 0.4 mi
Princess Theatre - 0.8 km / 0.5 mi
Torquay Museum - 0.9 km / 0.5 mi
Meadfoot Beach - 1 km / 0.6 mi
Torre Abbey Sands - 1.3 km / 0.8 mi
Riviera International Conference Centre - 1.9 km / 1.2 mi
Torre Abbey - 1.9 km / 1.2 mi
Kents Cavern Prehistoric Caves - 2 km / 1.2 mi
Greek Orthodox Church of Saint Andrew - 2.1 km / 1.3 mi
Cockington Country Park - 2.6 km / 1.6 mi
Plainmoor Stadium - 2.7 km / 1.7 mi
Institute Beach - 2.7 km / 1.7 mi

The preferred airport for The Imperial Torquay is Exeter (EXT-Exeter Intl.) - 45 km / 28 mi

Renovations
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:

  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. This Victorian hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Torquay? This hotel has 205 square feet (19 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite for lunch or dinner at Regatta Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM for a fee.

Rooms
Stay in one of 152 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in The Imperial Torquay

Bar, Cafe and Lounge The Imperial Torquay
Bar, Cafe and Lounge
Swimming Pool The Imperial Torquay
Swimming Pool
Fitness Center The Imperial Torquay
Fitness Center
Functional Hall The Imperial Torquay
Functional Hall
Common Space The Imperial Torquay
Common Space

Things to Do

  • Health club
  • Indoor pool
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Reception hall
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Imperial Torquay

Important Note
  • Pool access available from 7:00 AM to 7:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 18 for children
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night
  • Spa fee: GBP 10 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, LGBTQIA+ friendly, By ocean, Beach nearby

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Imperial Torquay
152
Number of floors in The Imperial Torquay
9
Another facilities in The Imperial Torquay
Health club, Indoor pool, Garden, Spa, Sauna

Frequently asked question in The Imperial Torquay

What are available facilities at The Imperial Torquay?
There are top facilites at The Imperial Torquay such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Imperial Torquay?
The standard check-in time at The Imperial Torquay is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Imperial Torquay provide breakfast?
Yes, The Imperial Torquay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Imperial Torquay?
The Imperial Torquay is a 4.0-star hotel.
How many floors does The Imperial Torquay have?
The Imperial Torquay has 9 floors.
See All

More Reviews from Other Guests in The Imperial Torquay

Overall Ratings & Reviews The Imperial Torquay

Traveloka (1)
Other sources (1,169)
8.4
Very Good
From 1,169 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Imperial Torquay

Number of reviews per page
20
40
Top reviews
Andrew
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It has been. Few years since we last stayed there. Bed was very comfortable Breakfast was excellent Staff very helpful Just looking a bit tired, especially at the back
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely big room, inside the hotel was cleaning tidy. Outside could do with maintaining. Ie dirty windows, general upkeep outside, painting
rashid
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Start off with the reception when we arrived, she wasn’t welcoming at all very rigid and unhelpful as she directed on two occasions to the wrong location (our room and the spa) The room was very dated and the bed was too small for two adults and the pillows very uncomfortable. As for the spa (we had booked a treatment) staff were also not welcoming, had to wait a long time to get seen . Could hear all noises from the outside during the treatment which wasn’t very pleasant. Staff in general are very cold and withdrawn. Something you don’t expect when you come for weekend night away. Will not be booking at the imperial again.
Read More
irene
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Imperial, Torquay exceeded my high expectations! You could feel the grandeur and romance as you look out to a magnificent view! I could imagine Agatha Christie's characters here! The magnificent Manager, Nigel, made sure that my stay was most memorable! It is clear that his Commitment to Excellence is present in the Customer Service provided by Kelly at the Desk and Michael in Dining! Wonderful Breakfast and ideal location too!
Read More
Jennie
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing characterful hotel. Chandeliers were a wonderful sight. Huge areas to sit and relax. Wonderful views across the bay. Sadly the service in the restaurant was extremely slow. A word of apology with an explanation would have helped. But we were just left sitting and waiting…… The restaurant was not that busy. Maybe that was the reason why! Our starters arrived around 50 minutes after we ordered them. Plated up with very little imagination. The main course arrived within a short space of time, but again it looked very uninspiring. The Salmon could have had a wedge of lemon and a sprig of parsley to dress it up a bit! A big letdown when the hotel itself is so welcoming.
Read More
Ellie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed at the Imperial for one night and had a fantastic experience. There is so much interesting history in the hotel, we loved seeing all the antique furniture and old architectural style. The entire hotel was very clean, there was lovely views out over the sea from the bar and breakfast area. We would definitely stay again.
Read More
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

You just can’t beat the Imperial Torquay. Built on traditions and comfort. It maybe not quite what it was in its heyday but it has adapted to the modern guests and business environment it finds itself in. Keep it up and Best Wishes to you all
Warwick
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We could not stay at This property . It was poor condition and the room we booked was not provided. It was hot , no ac and not even a fan was provided . The bed was shocking , The outdoor pool was closed and overgrown and mouldy . My wife has poor knees and could not have used the shower over bath. This hotel is a 2-3 star . We had staff revving motorcycles under our window and talked loudly.
Read More
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My recent stay at the Imperial Hotel in Torquay was exceptional from start to finish. The professionalism, kindness, and genuine warmth shown by every member of staff made the visit truly memorable. Kelly and Ndey on reception were outstanding — welcoming, attentive, and effortlessly helpful as always.Housekeeping were equally impressive, keeping everything spotless with a friendly smile. The bar staff added to the experience with their charm and excellent service. A special mention must go to the incredible,breathtaking views across the bay. I highly recommend the Imperial Hotel. It’s a place where you feel genuinely cared for, and where every detail is handled with warmth and professionalism.
Read More
Steven
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good hotel, aging a little but lovely staff. Incredible breakfast and views! Worth the extra for the balcony.
Yvonne
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We booked a room with a balcony with a view across the bay it was it was exactly what was described, but yet far better than our expectations. My husband has to use a crutch at the moment to get around ,from the time we parked the car there was a young man enthusiastically wanting to help him with luggage extremely polite, that continued during our stay, The staff at breakfast were equally considerate ensuring the our table was in a convenient spot, There was a wonderful section of fruits, pastries ,juices , cheese, ham the list is endless, the cooked breakfast had a equally good selection all cooked and presented to a great standard, (which can be challenged) We would have no hesitation on recommend the hotel it far exceeded our expectations. ( both my husband and l have both had excellent careers in the hospitality industry which the hotel was unaware of)
Read More
David
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was excellent and the staff are very helpful, the room was nice and large but not very clean it looked old and tired, that said the whole place was showing it's age. On the plus side the food was excellent along with how quiet the hotel is, this ideal if you want to relax. We would go back again even though it had it's small faults.
Read More
Sandra
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fabulous hotel, pleasant and friendly staff, comfy bed, lovely bath, lots of hot water, close to amenities
Dawn
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel has fantastic views over Torbay. We stayed in a standed side sea view room, which was quite nice but unfortunately the balcony door was locked so unable to use which was a shame. There was some noise from other guests at night which was sorted at by hotel staff.
Julie
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel with amazing views (we had a sea view room). Great food in restaurant. Would stay again
Howard
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stunning location and years ago was a 5 star hotel but now a bit tired
Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The reception staff where very helpful and friendly, the restaurant staff helpful and cheerful, décor could do with some updating and small repairs here and there, but overall our stay was and fulfilled our needs.
adrian
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel highlights the fact they have an outdoor pool but it is always closed for maintenance. I believe they have no intention of ever reopening it. They should remove any mention of outdoor pool. They simply say it is closed for maintenance in the email they send you a few days before your stay. Hotels.com must remove outdoor pool from your website because YOU are complicit with this untruth.
Read More
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Disappointed the outdoor pool was closed this was not made aware to us at the time of booking,sent 3 messages to the hotel via chat service never recieved a reply. On arrival I discussed this with the lady on reception who did not seem bothered just said it's on the website that the pool is closed, Nice oldy worldy hotel rooms nice size and comfortable. Understaffed at breakfast the poor lady greeting us was lovely but rushed off her feet. Not the top class hotel it used to be , we have stayed a couple of times there now .
Read More
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The views were stunning and the room was cleaned daily with fresh bottles of water added and omg loced it here so much would defo return xx
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Imperial Torquay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Imperial Torquay

Traveloka (1)
Other sources (1,169)
8.4
Very Good
From 1,169 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Imperial Torquay

Number of reviews per page
20
40
Top reviews
Andrew
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It has been. Few years since we last stayed there. Bed was very comfortable Breakfast was excellent Staff very helpful Just looking a bit tired, especially at the back
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely big room, inside the hotel was cleaning tidy. Outside could do with maintaining. Ie dirty windows, general upkeep outside, painting
rashid
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Start off with the reception when we arrived, she wasn’t welcoming at all very rigid and unhelpful as she directed on two occasions to the wrong location (our room and the spa) The room was very dated and the bed was too small for two adults and the pillows very uncomfortable. As for the spa (we had booked a treatment) staff were also not welcoming, had to wait a long time to get seen . Could hear all noises from the outside during the treatment which wasn’t very pleasant. Staff in general are very cold and withdrawn. Something you don’t expect when you come for weekend night away. Will not be booking at the imperial again.
Read More
irene
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Imperial, Torquay exceeded my high expectations! You could feel the grandeur and romance as you look out to a magnificent view! I could imagine Agatha Christie's characters here! The magnificent Manager, Nigel, made sure that my stay was most memorable! It is clear that his Commitment to Excellence is present in the Customer Service provided by Kelly at the Desk and Michael in Dining! Wonderful Breakfast and ideal location too!
Read More
Jennie
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing characterful hotel. Chandeliers were a wonderful sight. Huge areas to sit and relax. Wonderful views across the bay. Sadly the service in the restaurant was extremely slow. A word of apology with an explanation would have helped. But we were just left sitting and waiting…… The restaurant was not that busy. Maybe that was the reason why! Our starters arrived around 50 minutes after we ordered them. Plated up with very little imagination. The main course arrived within a short space of time, but again it looked very uninspiring. The Salmon could have had a wedge of lemon and a sprig of parsley to dress it up a bit! A big letdown when the hotel itself is so welcoming.
Read More
Ellie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed at the Imperial for one night and had a fantastic experience. There is so much interesting history in the hotel, we loved seeing all the antique furniture and old architectural style. The entire hotel was very clean, there was lovely views out over the sea from the bar and breakfast area. We would definitely stay again.
Read More
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

You just can’t beat the Imperial Torquay. Built on traditions and comfort. It maybe not quite what it was in its heyday but it has adapted to the modern guests and business environment it finds itself in. Keep it up and Best Wishes to you all
Warwick
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We could not stay at This property . It was poor condition and the room we booked was not provided. It was hot , no ac and not even a fan was provided . The bed was shocking , The outdoor pool was closed and overgrown and mouldy . My wife has poor knees and could not have used the shower over bath. This hotel is a 2-3 star . We had staff revving motorcycles under our window and talked loudly.
Read More
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My recent stay at the Imperial Hotel in Torquay was exceptional from start to finish. The professionalism, kindness, and genuine warmth shown by every member of staff made the visit truly memorable. Kelly and Ndey on reception were outstanding — welcoming, attentive, and effortlessly helpful as always.Housekeeping were equally impressive, keeping everything spotless with a friendly smile. The bar staff added to the experience with their charm and excellent service. A special mention must go to the incredible,breathtaking views across the bay. I highly recommend the Imperial Hotel. It’s a place where you feel genuinely cared for, and where every detail is handled with warmth and professionalism.
Read More
Steven
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good hotel, aging a little but lovely staff. Incredible breakfast and views! Worth the extra for the balcony.
Yvonne
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We booked a room with a balcony with a view across the bay it was it was exactly what was described, but yet far better than our expectations. My husband has to use a crutch at the moment to get around ,from the time we parked the car there was a young man enthusiastically wanting to help him with luggage extremely polite, that continued during our stay, The staff at breakfast were equally considerate ensuring the our table was in a convenient spot, There was a wonderful section of fruits, pastries ,juices , cheese, ham the list is endless, the cooked breakfast had a equally good selection all cooked and presented to a great standard, (which can be challenged) We would have no hesitation on recommend the hotel it far exceeded our expectations. ( both my husband and l have both had excellent careers in the hospitality industry which the hotel was unaware of)
Read More
David
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was excellent and the staff are very helpful, the room was nice and large but not very clean it looked old and tired, that said the whole place was showing it's age. On the plus side the food was excellent along with how quiet the hotel is, this ideal if you want to relax. We would go back again even though it had it's small faults.
Read More
Sandra
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fabulous hotel, pleasant and friendly staff, comfy bed, lovely bath, lots of hot water, close to amenities
Dawn
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel has fantastic views over Torbay. We stayed in a standed side sea view room, which was quite nice but unfortunately the balcony door was locked so unable to use which was a shame. There was some noise from other guests at night which was sorted at by hotel staff.
Julie
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel with amazing views (we had a sea view room). Great food in restaurant. Would stay again
Howard
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stunning location and years ago was a 5 star hotel but now a bit tired
Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The reception staff where very helpful and friendly, the restaurant staff helpful and cheerful, décor could do with some updating and small repairs here and there, but overall our stay was and fulfilled our needs.
adrian
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel highlights the fact they have an outdoor pool but it is always closed for maintenance. I believe they have no intention of ever reopening it. They should remove any mention of outdoor pool. They simply say it is closed for maintenance in the email they send you a few days before your stay. Hotels.com must remove outdoor pool from your website because YOU are complicit with this untruth.
Read More
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Disappointed the outdoor pool was closed this was not made aware to us at the time of booking,sent 3 messages to the hotel via chat service never recieved a reply. On arrival I discussed this with the lady on reception who did not seem bothered just said it's on the website that the pool is closed, Nice oldy worldy hotel rooms nice size and comfortable. Understaffed at breakfast the poor lady greeting us was lovely but rushed off her feet. Not the top class hotel it used to be , we have stayed a couple of times there now .
Read More
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The views were stunning and the room was cleaned daily with fresh bottles of water added and omg loced it here so much would defo return xx
Number of reviews per page
20
40