ザ メイズ ヘッド ホテル

インテリアが可愛くて素敵なホテル。 スタッフが親切でした。 バスルームの清掃が少し足りなかったのだけが残念でした。(前の宿泊者の毛が落ちていた)

建物は古かったが、スタッフのクオリティは高く皆　親切だった。

古いが、スタッフはとても良い。

The breakfast buffet was great! Staff were very helpful whenever I asked for anything. The hotel was in a great location, easy to walk to the City Centre, and historic areas of Norwich. Also enjoyed a drink in the Maids Head Bar, which was a cute little place. We enjoyed our stay - thank you!

Room was clean & comfortable and the staff were excellent, very friendly. Right in the heart of Tombland next to the cathedral, restaurants and a short walk to the castle & market. Breakfast couldn’t be faulted and was plentiful & the hotel had its own private car park. Definitely recommend.

Great hotel, great location and very clean

Very good breakfast choices. No no need for the car prk

A beautiful hotel with extremely warm and friendly staff. One of the best breakfasts too wih delicious vegan sausages and gluten free options. We will be back!

Two nights at the Maids Head and w came away genuinely impressed — not an easy thing to say about hotels these days. It's a classy operation. Historic building, beautifully maintained, sitting right in the heart of Norwich, but what really sets it apart is the service. Every single person I encountered — front desk, housekeeping, room service, the restaurant and bar teams — was exceptional. The standard was uniform, which tells you the culture runs deep. Picking out individuals would do the rest of them a disservice. A standout moment: a complimentary ride in the hotel's Bentley. Entirely unexpected, beautifully judged, and exactly the kind of touch that turns a good stay into one you talk about afterwards. Rooms have character, food is excellent, location is unbeatable. But it's the feel of the place — that quiet, confident hospitality — that I'll remember. Highly recommended.

They upgraded us to a fabulous suite but it was too big for us and we didn’t like it so they offered us a preferable smaller room with good grace and humour! Everyone was so lovely and helpful. Brilliant to have a private car park right in the middle of town. Didn’t try the restaurant but would definitely stay there again.

The hotel is located in the centre of Norwich next to the cathedral, everything is in walking distance. Our suite was located on the top floor via a small spiral staircase, ok for us but anyone with mobility issues would find it difficult. Bed and bathroom were comfortable with everything that we needed. The breakfast was varied with a lot to choose from but things were running out towards the end of service one day. The bar area was nice and service was great. Overall no complaints.

A very good location close to the cathedral and town centre.

Clean Room, nice staff, super close to the city.

Breakfast was fine and the staff were very good. All good

Pleasant hotel, helpful staff.

Very impressed by the service, great location with parking.

Great location. Lovely hotel. Recommend.

Beautiful hotel, perfect location, lovely staff.

Got a complimentary upgrade, which was lovely. Amazing property, clean and well kept. Staff lacking customer service a bit. Huge potential though.

Loved the ambience of restaurant