The Maids Head Hotel

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9.2
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

bryan

10.0
/ 10
The hotel is located in the centre of Norwich next to the cathedral, everything is in walking distance. Our suite was located on the top floor via a small spiral staircase, ok for us but anyone with mobility issues would find it difficult. Bed and bathroom were comfortable with everything that we needed. The breakfast was varied with a lot to choose from but things were running out towards the end of service one day. The bar area was nice and service was great. Overall no complaints.

Alina

10.0
/ 10
Got a complimentary upgrade, which was lovely. Amazing property, clean and well kept. Staff lacking customer service a bit. Huge potential though.

Charlotte

10.0
/ 10
Charming hotel in a central location. Lovely room (large bathroom!) and great breakfast choice.
In the Area
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Tombland, Norwich, Norfolk, England, NR3 1LB

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Maids Head Hotel is located in area / city Norwich. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Maids Head Hotel

Tombland, Norwich, Norfolk, England, NR3 1LB
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Lobby The Maids Head Hotel
Lobby 2 The Maids Head Hotel

Discover More About The Maids Head Hotel

General


In Norwich (Norwich City Center)

Location


With a stay at The Maids Head Hotel, you'll be centrally located in Norwich, steps from Tombland and Elm Hill. This historic hotel is 0.1 mi (0.1 km) from Norwich Cathedral and 1 mi (1.7 km) from Norwich Castle.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Tombland - 0.1 km / 0.1 mi
Elm Hill - 0.1 km / 0.1 mi
Norwich Cathedral - 0.1 km / 0.1 mi
Norfolk Broads - 0.2 km / 0.1 mi
Magdalen Street - 0.2 km / 0.2 mi
Norwich University of the Arts - 0.3 km / 0.2 mi
St. Andrew's and Blackfriars' Hall - 0.4 km / 0.2 mi
Museum of Norwich at the Bridewell - 0.4 km / 0.3 mi
Royal Norfolk Regimental Museum - 0.5 km / 0.3 mi
Norwich Playhouse - 0.5 km / 0.3 mi
Norwich Puppet Theatre - 0.6 km / 0.3 mi
Maddermarket Theatre - 0.6 km / 0.4 mi
St Helen's Church - 0.6 km / 0.4 mi
Strangers Hall Garden - 0.6 km / 0.4 mi
Saint John the Baptist - 0.6 km / 0.4 mi

The preferred airport for The Maids Head Hotel is Norwich (NWI-Norwich Intl.) - 5.6 km / 3.5 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a banquet hall and bike storage.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at WinePress at Wensum, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 9:30 AM for a fee. Children aged 12 and younger eat free breakfast.

Rooms


Stay in one of 84 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in The Maids Head Hotel

Bar, Cafe and Lounge The Maids Head Hotel
Bar, Cafe and Lounge
Entertainment Facility The Maids Head Hotel
Entertainment Facility
Functional Hall The Maids Head Hotel
Functional Hall
Common Space The Maids Head Hotel
Common Space
Lobby The Maids Head Hotel
Lobby

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Vegetarian meal
  • Breakfast

General

  • Banquet
  • Parking

Things to Do

  • Outdoor facilities

Transportation

  • Bicycle storage

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in The Maids Head Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Maids Head Hotel
84
Number of floors in The Maids Head Hotel
4
Another facilities in The Maids Head Hotel
Laundry service, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked question in The Maids Head Hotel

What are available facilities at The Maids Head Hotel?
There are top facilites at The Maids Head Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Maids Head Hotel?
The standard check-in time at The Maids Head Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Maids Head Hotel provide breakfast?
Yes, The Maids Head Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Maids Head Hotel
The Maids Head Hotel has a 4.0-star rating.
How many floors does The Maids Head Hotel have?
The Maids Head Hotel has 4.
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More Reviews from Other Guests in The Maids Head Hotel

Overall Ratings & Reviews The Maids Head Hotel

Traveloka (1)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Maids Head Hotel

Number of reviews per page
20
40
Top reviews
bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is located in the centre of Norwich next to the cathedral, everything is in walking distance. Our suite was located on the top floor via a small spiral staircase, ok for us but anyone with mobility issues would find it difficult. Bed and bathroom were comfortable with everything that we needed. The breakfast was varied with a lot to choose from but things were running out towards the end of service one day. The bar area was nice and service was great. Overall no complaints.
Read More
Diane
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very good location close to the cathedral and town centre.
Juliette
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was fine and the staff were very good. All good
David
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pleasant hotel, helpful staff.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very impressed by the service, great location with parking.
Julia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. Lovely hotel. Recommend.
Nicola
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel, perfect location, lovely staff.
Alina
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Got a complimentary upgrade, which was lovely. Amazing property, clean and well kept. Staff lacking customer service a bit. Huge potential though.
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Loved the ambience of restaurant
Andrew
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall the hotel was great…unfortunately
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location in the centre of Norwich
Charlotte
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Charming hotel in a central location. Lovely room (large bathroom!) and great breakfast choice.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms and hotel were very clean . All the staff were polite and friendly. Didn't have breakfast or use bar. Large carpark and close to everything. Would definitely recommend.
Kirsty
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast is always good - allergies clearly marked with lots of gluten free options. Room comfortable, great shower, always a good night sleep.
Laurence
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was good, all the staff were very friendly and helpful
Brian
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great central location, very friendly engaging team running the hotel. The building feels a little tired and quirky but that is part of its charm. Overall very good, recommended, but expensive.
Tania
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, nice and quiet as requested. I booked an Executive double, which turned out to be a twin with two singles beds pushed together which I was not expecting, unfortunately this made the bed not all that comfortable as I kept waking in the night feeling slightly wedged in the gap that would form between the two mattress’s ! Therefore I had to try to make myself sleep on one side only, so effectively I had to sleep in a single bed in an executive double room, which I was not overly impressed about. Had I been made aware that this would be the case I would have booked a single room or standard double. Other than the bed issue, the Hotel itself is absolutely Beautiful and the staff very polite and helpful, I will definitely be back but won’t be paying for an executive room this time (lesson learned)
Read More
lynda
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very quick and friendly check in.
Rachael
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful old hotel in an excellent location for the city centre! We stayed in the Surlingham junior suite and the room was big and so full of character we absolutely loved it! The staff were so friendly and helpful and we would totally recommend staying here!
Richard
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

room was nice and warm and clean, and very quiet in the evening as well.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Maids Head Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Maids Head Hotel

Traveloka (1)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Maids Head Hotel

Number of reviews per page
20
40
Top reviews
bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is located in the centre of Norwich next to the cathedral, everything is in walking distance. Our suite was located on the top floor via a small spiral staircase, ok for us but anyone with mobility issues would find it difficult. Bed and bathroom were comfortable with everything that we needed. The breakfast was varied with a lot to choose from but things were running out towards the end of service one day. The bar area was nice and service was great. Overall no complaints.
Read More
Diane
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very good location close to the cathedral and town centre.
Juliette
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was fine and the staff were very good. All good
David
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pleasant hotel, helpful staff.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very impressed by the service, great location with parking.
Julia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. Lovely hotel. Recommend.
Nicola
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel, perfect location, lovely staff.
Alina
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Got a complimentary upgrade, which was lovely. Amazing property, clean and well kept. Staff lacking customer service a bit. Huge potential though.
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Loved the ambience of restaurant
Andrew
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall the hotel was great…unfortunately
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location in the centre of Norwich
Charlotte
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Charming hotel in a central location. Lovely room (large bathroom!) and great breakfast choice.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms and hotel were very clean . All the staff were polite and friendly. Didn't have breakfast or use bar. Large carpark and close to everything. Would definitely recommend.
Kirsty
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast is always good - allergies clearly marked with lots of gluten free options. Room comfortable, great shower, always a good night sleep.
Laurence
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was good, all the staff were very friendly and helpful
Brian
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great central location, very friendly engaging team running the hotel. The building feels a little tired and quirky but that is part of its charm. Overall very good, recommended, but expensive.
Tania
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, nice and quiet as requested. I booked an Executive double, which turned out to be a twin with two singles beds pushed together which I was not expecting, unfortunately this made the bed not all that comfortable as I kept waking in the night feeling slightly wedged in the gap that would form between the two mattress’s ! Therefore I had to try to make myself sleep on one side only, so effectively I had to sleep in a single bed in an executive double room, which I was not overly impressed about. Had I been made aware that this would be the case I would have booked a single room or standard double. Other than the bed issue, the Hotel itself is absolutely Beautiful and the staff very polite and helpful, I will definitely be back but won’t be paying for an executive room this time (lesson learned)
Read More
lynda
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very quick and friendly check in.
Rachael
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful old hotel in an excellent location for the city centre! We stayed in the Surlingham junior suite and the room was big and so full of character we absolutely loved it! The staff were so friendly and helpful and we would totally recommend staying here!
Richard
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

room was nice and warm and clean, and very quiet in the evening as well.
Number of reviews per page
20
40