The Maids Head Hotel

Hotels
9.2
/10
Exceptional
1,004 reviews

What Guests Say About Their Stay

Rachael

10.0
/ 10
Beautiful old hotel in an excellent location for the city centre! We stayed in the Surlingham junior suite and the room was big and so full of character we absolutely loved it! The staff were so friendly and helpful and we would totally recommend staying here!

John

10.0
/ 10
Eight of us stayed for three nights. The hotel was great: - Ideally located for visiting central Norwich - Staff were friendly and helpful - An old established hotel full of character - Rooms updated and clean - Good restaurant and bar

Claire

10.0
/ 10
The room was well appointed and very clean with all staff friendly and welcoming
In the Area
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Tombland, Norwich, Norfolk, England, NR3 1LB

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Maids Head Hotel is located in area / city Norwich. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Maids Head Hotel

Tombland, Norwich, Norfolk, England, NR3 1LB
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Lobby The Maids Head Hotel
Lobby 2 The Maids Head Hotel

Discover More About The Maids Head Hotel

General


In Norwich (Norwich City Center)

Location


With a stay at The Maids Head Hotel, you'll be centrally located in Norwich, steps from Tombland and Elm Hill. This historic hotel is 0.1 mi (0.1 km) from Norwich Cathedral and 1 mi (1.7 km) from Norwich Castle.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Tombland - 0.1 km / 0.1 mi
Elm Hill - 0.1 km / 0.1 mi
Norwich Cathedral - 0.1 km / 0.1 mi
Norfolk Broads - 0.2 km / 0.1 mi
Magdalen Street - 0.2 km / 0.2 mi
Norwich University of the Arts - 0.3 km / 0.2 mi
St. Andrew's and Blackfriars' Hall - 0.4 km / 0.2 mi
Museum of Norwich at the Bridewell - 0.4 km / 0.3 mi
Royal Norfolk Regimental Museum - 0.5 km / 0.3 mi
Norwich Playhouse - 0.5 km / 0.3 mi
Norwich Puppet Theatre - 0.6 km / 0.3 mi
Maddermarket Theatre - 0.6 km / 0.4 mi
St Helen's Church - 0.6 km / 0.4 mi
Strangers Hall Garden - 0.6 km / 0.4 mi
Saint John the Baptist - 0.6 km / 0.4 mi

The preferred airport for The Maids Head Hotel is Norwich (NWI-Norwich Intl.) - 5.6 km / 3.5 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a banquet hall and bike storage.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at WinePress at Wensum, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 9:30 AM for a fee. Children aged 12 and younger eat free breakfast.

Rooms


Stay in one of 84 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in The Maids Head Hotel

Bar, Cafe and Lounge The Maids Head Hotel
Bar, Cafe and Lounge
Entertainment Facility The Maids Head Hotel
Entertainment Facility
Functional Hall The Maids Head Hotel
Functional Hall
Common Space The Maids Head Hotel
Common Space
Lobby The Maids Head Hotel
Lobby

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Vegetarian meal
  • Breakfast

General

  • Banquet
  • Parking

Things to Do

  • Outdoor facilities

Transportation

  • Bicycle storage

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in The Maids Head Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Maids Head Hotel
84
Number of floors in The Maids Head Hotel
4
Another facilities in The Maids Head Hotel
Laundry service, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked question in The Maids Head Hotel

What are available facilities at The Maids Head Hotel?
There are top facilites at The Maids Head Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Maids Head Hotel?
The standard check-in time at The Maids Head Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Maids Head Hotel provide breakfast?
Yes, The Maids Head Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Maids Head Hotel
The Maids Head Hotel has a 4.0-star rating.
How many floors does The Maids Head Hotel have?
The Maids Head Hotel has 4.
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More Reviews from Other Guests in The Maids Head Hotel

Overall Ratings & Reviews The Maids Head Hotel

Traveloka (1)
Other sources (1,003)
9.2
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Maids Head Hotel

Number of reviews per page
20
40
Top reviews
Rachael
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful old hotel in an excellent location for the city centre! We stayed in the Surlingham junior suite and the room was big and so full of character we absolutely loved it! The staff were so friendly and helpful and we would totally recommend staying here!
Richard
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

room was nice and warm and clean, and very quiet in the evening as well.
John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Eight of us stayed for three nights. The hotel was great: - Ideally located for visiting central Norwich - Staff were friendly and helpful - An old established hotel full of character - Rooms updated and clean - Good restaurant and bar
Katie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not applicable
Lisa
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice & comfortable, staff were great
Marie
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No information on WiFi in room, but it was available. Staff pleasant and room clean. Hotel a little tired in places. Breakfast expensive so ate out. Noisy building work going on, could maybe have offered some sort of compensation, drink or breakfast perhaps. Also water in room, but unclear if this was complimentary or chargeable. Excellent location
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Chris
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good, pleasant quiet vibe, good location
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was well appointed and very clean with all staff friendly and welcoming
Philip
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel, located in a lovely part of Norwich. Hotel was beautiful and the room was excellent.
Alison
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very clean room
Jeffery
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was smallish but vey well planned: worked well. Charming, helpful staff. Excellent breakfast. And, of course, perfect location for exploring Old Norwich.
Kim
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It’s a really lovely hotel in a great location, nice breakfast and nice decor and well maintained rooms.
Brendan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room nice staff great location
Alida
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff friendly hotel very clean. Unfortunately bed and pillows old and uncomfortable. Water so hot in the shower unable to use. This was a superior dble
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was top drawer. The staff are always so pleasant and helpful. The rooms and hotel in general always immaculate.
Veronica
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely hotel in great location, staff very helpful and clean and spacious room.
Connor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent hotel and stay
Alan
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

First of all great service from all staff, good food and comfortable bed. My middle score reflects my disappointment with the room. I booked a junior suite but felt the room was no more than a large double. Putting a roll top bath in the bedroom does not make it a Junior suite. It was also cold with only a small oil heater provided. This made it an expensive room.
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Jane
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room. clean except for top of TV Excellent central situation great place to stay
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel is beautiful but £150pn room pretty average and very noisy at 2/3am. Bed was comfy but shower was really tricky to turn on and adjust temperature.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Maids Head Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Maids Head Hotel

Traveloka (1)
Other sources (1,003)
9.2
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Maids Head Hotel

Number of reviews per page
20
40
Top reviews
Rachael
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful old hotel in an excellent location for the city centre! We stayed in the Surlingham junior suite and the room was big and so full of character we absolutely loved it! The staff were so friendly and helpful and we would totally recommend staying here!
Richard
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

room was nice and warm and clean, and very quiet in the evening as well.
John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Eight of us stayed for three nights. The hotel was great: - Ideally located for visiting central Norwich - Staff were friendly and helpful - An old established hotel full of character - Rooms updated and clean - Good restaurant and bar
Katie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not applicable
Lisa
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice & comfortable, staff were great
Marie
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No information on WiFi in room, but it was available. Staff pleasant and room clean. Hotel a little tired in places. Breakfast expensive so ate out. Noisy building work going on, could maybe have offered some sort of compensation, drink or breakfast perhaps. Also water in room, but unclear if this was complimentary or chargeable. Excellent location
Read More
Chris
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good, pleasant quiet vibe, good location
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was well appointed and very clean with all staff friendly and welcoming
Philip
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel, located in a lovely part of Norwich. Hotel was beautiful and the room was excellent.
Alison
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very clean room
Jeffery
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was smallish but vey well planned: worked well. Charming, helpful staff. Excellent breakfast. And, of course, perfect location for exploring Old Norwich.
Kim
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It’s a really lovely hotel in a great location, nice breakfast and nice decor and well maintained rooms.
Brendan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room nice staff great location
Alida
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff friendly hotel very clean. Unfortunately bed and pillows old and uncomfortable. Water so hot in the shower unable to use. This was a superior dble
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was top drawer. The staff are always so pleasant and helpful. The rooms and hotel in general always immaculate.
Veronica
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely hotel in great location, staff very helpful and clean and spacious room.
Connor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent hotel and stay
Alan
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

First of all great service from all staff, good food and comfortable bed. My middle score reflects my disappointment with the room. I booked a junior suite but felt the room was no more than a large double. Putting a roll top bath in the bedroom does not make it a Junior suite. It was also cold with only a small oil heater provided. This made it an expensive room.
Read More
Jane
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room. clean except for top of TV Excellent central situation great place to stay
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel is beautiful but £150pn room pretty average and very noisy at 2/3am. Bed was comfy but shower was really tricky to turn on and adjust temperature.
Number of reviews per page
20
40