梅斯海德酒店

A beautiful hotel with extremely warm and friendly staff. One of the best breakfasts too wih delicious vegan sausages and gluten free options. We will be back!

Two nights at the Maids Head and w came away genuinely impressed — not an easy thing to say about hotels these days. It's a classy operation. Historic building, beautifully maintained, sitting right in the heart of Norwich, but what really sets it apart is the service. Every single person I encountered — front desk, housekeeping, room service, the restaurant and bar teams — was exceptional. The standard was uniform, which tells you the culture runs deep. Picking out individuals would do the rest of them a disservice. A standout moment: a complimentary ride in the hotel's Bentley. Entirely unexpected, beautifully judged, and exactly the kind of touch that turns a good stay into one you talk about afterwards. Rooms have character, food is excellent, location is unbeatable. But it's the feel of the place — that quiet, confident hospitality — that I'll remember. Highly recommended.

They upgraded us to a fabulous suite but it was too big for us and we didn’t like it so they offered us a preferable smaller room with good grace and humour! Everyone was so lovely and helpful. Brilliant to have a private car park right in the middle of town. Didn’t try the restaurant but would definitely stay there again.