더 메이즈 헤드 호텔

It’s a really lovely hotel in a great location, nice breakfast and nice decor and well maintained rooms.

Clean room nice staff great location

Staff friendly hotel very clean. Unfortunately bed and pillows old and uncomfortable. Water so hot in the shower unable to use. This was a superior dble

Everything was top drawer. The staff are always so pleasant and helpful. The rooms and hotel in general always immaculate.

Lovely hotel in great location, staff very helpful and clean and spacious room.

Excellent hotel and stay

First of all great service from all staff, good food and comfortable bed. My middle score reflects my disappointment with the room. I booked a junior suite but felt the room was no more than a large double. Putting a roll top bath in the bedroom does not make it a Junior suite. It was also cold with only a small oil heater provided. This made it an expensive room.

Room. clean except for top of TV Excellent central situation great place to stay

Hotel is beautiful but £150pn room pretty average and very noisy at 2/3am. Bed was comfy but shower was really tricky to turn on and adjust temperature.

Absolutely lovely hotel. Clean, well equipped rooms. Comfortable bed in roomy atmosphere. Staff friendly and helpful. Great location. Easy walk to many things to see.

Visually the hotel looks great. But the mattress was rock hard and totally not what I would expect in a hotel in 2026. Every spring could be felt. Also, in room 226 the noise from the extract and refrigeration equipment was on continuously all night, making it sound like a diesel locomotive was parked outside my room. Orange juice with breakfast was from concentrate and tasted like wet cardboard. Left early as didn’t get any sleep on first night

Very helpful staff, great breakfast, quiet rooms and a great shower!

I recently enjoyed my second stay at Maids Head. I love their junior suites and this time I had the pleasure of Shardlake. A beautiful room at the front of the hotel looking down Tombland and across to the cathedral. It had a huge comfortable bed and a gorgeous roll top bath with complimentary White Company toiletries. There was also a walk-in shower and dual sinks. I do love the bathrooms at Maids Head. They've been very well designed. Another room favourite is the excellent selection of teas, coffees and hot chocolate. It was so lovely to stay somewhere that provided camomile tea. My suite was so calming and cosy. It was a wrench to leave it. Spotlessly clean too with a daily visit from housekeeping. All staff I encountered were so welcoming and friendly. Definitely my favourite place to stay in Norwich.

Lovely breakfast

The rooms were nice and clean and the staff helpful and friendly . I would stay again .

Clean , staff

Very clean room, helpful staff, excellent room heating on a very cold january night.

A very comfortable and pleasant stay in this customer focused and charming Hotel. Lovely inclusive Breakfast, with lots of choice, cosy room and facilities. Courteous, friendly, approachable staff, who dealt with my one concern efficiently and respectfully. I look forward to returning.

We stayed in Erphingham gate room, nice and clean, large suite, roll top bath in the corner. Staff all polite and friendly, hubby would have liked a bigger TV and no ladies make/up hair styling area . Always a hotel we visit again and again

Lovely stay. Let us check out a bit later and popped a birthday card/sweets in for my other half which was nice. Regulars and will be back.