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Good!

全体的に清潔で快適に過ごすことができた。駅に隣接していてロケーションも良かった。

Staff were polite and welcoming, the room was clean, although I got the family room which meant sound proofing wasn't great with the room next door and neighbour had the TV on very loud very late into the night. The gym was week equiped and clean

As ever a clean room with staff

the location is fantastic, however our shower was less powerful than my home. The hotel team advised they would get their maintaince team to look into it. The breakfast and the breakfast room were excellent. Will definitely book again

Grand Hotel , well maintained, and clean , great location

Clean and comfortable room. Excellent location. Easy check in.

Friendly helpful staff , room very comfortable& equipped. Good choice at breakfast , only downfall was quite a queue with just the one coffee machine which restricted the access around the breakfast area . Overall a very pleasant stay

Couple of gripes first. Why no plug sockets near the mirror? Two plug sockets were situated behind the big mirror which was nigh on impossible to get to. Had to lift the big mirror out of the way to get to it to plug my appliance. Also at £134 for a night - why only Nescafé sachets for coffee. Basic! Asked staff if they had any coffee bags - no. Was advised that Sainsbury’s was only round the corner if I needed to buy any. Room was ok, small double, bed was very comfy. Bit noisy as the bed was opposite the door, so could hear other people’s doors slamming. Didn’t wake us up though. The hotel itself is really beautiful and slap bang next to the railway station and a short walk into the city centre shops.

Ideally located next to the station and within a few minutes walk to the shops and city centre. We stayed here while going to a gig at the arena and it was about a 15 minute walk to there. Didn’t really spend that much time in the room/hotel as we dropped our bags and headed out and then got back late, but the room had everything you’d need including nice toiletries, tea and coffee making facilities, a little fridge, iron and hairdryer. Even though we weren’t there that long, we did notice how fantastic all the staff were. So welcoming, chatty, friendly and professional. If we’re staying in Leeds again, we’d definitely book here.

Excellent hotel on all fronts . Always look to stay there when in Leeds

Room was very clean & tidy. Huge TV. Shower very good. Breakfast buffet was quite extensive.

The staff were very helpful. The rooms had been refurbished, with an excellent, powerful walk-in shower. The hotel was conveniently situated near the station and the bus stop for the airport.

The second visit in just over a year, and I would stay here again. Very friendly reception, typical Yorkshire. Excellent breakfast in the beautiful dining room. Comfortable room with all amenities.

Lovel old hotel in a great place

Always good when we stay here. Consistent and never any issues

Hyggelig betjening og flott rom

The hotel overall was really nice and aesthetically pleasing. We didn’t get to try the restaurants unfortunately, but they looked lovely. My only two complaints were 1) the room was freezing and didn’t warm up at all, even with the temperature set to the highest, and 2) our checkout experience. We got back to the hotel very late after being out for the night (around 6am) and didn’t get to sleep until 7:30, so we missed our alarm, completely our own fault. However, a staff member knocked (the same staff member that checked me in, on my own at 5pm) and then let himself into the room before I could even get out of bed to answer. As I had checked in alone, he had no way of knowing who was inside, which made it feel very inappropriate. He could also see we hadn’t checked out yet, and I had a DND sign on the door. He didn’t apologise either. I apologised and explained we had overslept and would be 10 minutes, but he knocked again shortly after, which was frustrating while I was rushing. When I mentioned I was tidying up, he said, “that’s what the cleaners are for.” I understand that, but there was rubbish everywhere and it was very untidy and I would never leave a room messy regardless. I would stay here again, but staff should not enter rooms when guests haven’t checked out. It felt unprofessional, and I’ve never experienced this anywhere else.

Great building and decor and ideal for the station.

Beautiful hotel. Lovely overnight stay. Such a comfy bed. Choice of pillows and black out curtains. Highly recommend