ホテル アシエンダ パラダイス

ホテル自体はこじんまりとした感じだけど、働いているスタッフの皆さんが本当に感じが良かった(*^_^*) 特に、日勤の男女2名のフロントスタッフの対応の良さには感動しました。 言葉のわからない私達に、親身になって対応してくれて、まるで、日本の民宿に泊まっているような温かさを感じて、最高のおもてなしを受けた気がします。

カンクン空港からADOバスで1時間くらいでPlaya del Carmen に到着。片道156ペソ。バスターミナルから徒歩で10分くらい。 ロビーも部屋も清潔感があり、チェックインの際にはスタッフは英語でとても丁寧な説明をしてくれました。ビーチタオル、部屋のセーフティボックス、wifi無料です。 シャワーはバスタブがありませんが、私はカーテンのユニットバスよりシャワールームの方が好きなのでよかったです。 ベッドには、タオルで作られたスワンがあったり、ロビーでのコーヒーやお水のサービス、料金以上の満足感がありました。何よりスタッフのホスピタリティが素晴らしいと感じました。

Me agradó quedarme con ustedes realmente se siente uno tranquilo y agusto muy apacible y conveniente.

Le point positif de cet hôtel c’est l’emplacement et proximité de la zone la plus vivante de Playa, del Carmen et la plage Le personnel n’est pas agréable hormis la personne qui nous a reçu le jour de notre arrivée. Le petit-déj’ est juste catastrophique Il y a trop de bruit vu l’emplacement de l’hôtel, ce qui ont sommeil léger, je vous recommande de choisir un autre hôtel. La chambre est petite et les lits doubles ne sont pas aux normes

Horrible

Está muy buena la ubicación pero ya las habitaciones están muy antiguas y el colchón sonaba mucho

Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.

Todo muy agusto

Good times

Excellent stay. Nice complimentary breakfast coffee and toast with eggs only $4.00 extra.

This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.

HOTEL TERRIBLE, LAS INSTALACINOES SON VIEJAS, NOLES HA DADO MANTENIMIENTO, MUCHOS DE LOS SERVICIOS COMO INTERNET, TELEVISION Y AIRE ACONDICIONADO NO SIRVEN, NO SE REALIZA LIMPIEZA DE LOS CUARTOS, EL PERSONAL NO ES AMABLE, NO HAY LUGAR PARA ESTACIONARSE Y TIENES QUE ESTAR PENDIETE DEL PARQUIMETRO PARA QUE NO TE MULTEN, LO UNICO RESCATABLE ES LA ZONA DE ALBERCA, PERO NO LES RECOMENDARIA RESERVAR EN ESTE HOTEL

Very loud! The staff does nothing about people playing loud music in their rooms late at night or being out in the pool after closing. The internet is beyond awful. They advertise high speed internet and it barely worked the whole time I was there. Their "breakfast included" is stale toast and water or tea. The housekeeping staff is amazing and my room was kept very clean but that's the only good thing I can say about the hotel.

Awesome

Centrally located and walkable. Hotel was clean but no frills. Free breakfast was toast and coffee but you can order full breakfast at minimal cost.

Muy bonito y cómodo lugar , muy agradable

The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.

La música de los restaurantes o bares cercanos es muy fuerte y no se duerme bien por el ruido

El hotel está en muy malas condiciones, tienen muebles viejísimos que se están despedazando, el baño huele a caño, la limpieza es mala, las toallas se ven todas nejas, y el desayuno continental solo es un café rancio y un pan de caja súper duro, no lo recomiendo. No tiene equilibrio entre precio y calidad y el hotel no es como se ve en las fotos

La habitación pésima, , el desayuno pobre, solo café y pan tieso, poca limpieza!!!