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Estado de Quintana Roo (10,327 Hotels)
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Hotel Hacienda Paradise
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Hotel Hacienda Paradise
Hotels
8.4
/10
Very Good
482 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Excellent stay. Nice complimentary breakfast coffee and toast with eggs only $4.00 extra.
Aimee
10.0
/ 10
This property met my expectations. It is a modest hotel with great customer service, safe, and located close to all the fun in Playa del Carmen. The best affordable place to eat at a 10 minutes walk was El Fogon.
Boncompagni
10.0
/ 10
J'ai passé une semaine parfaite dans cette petit hotel situé en plein centre ville et à deux pas des plages. Les chambres sont tres grandes et tres functionnelles avec balcon. La piscine est magnifiques entourée des belles verdures et fleurs. Le petit dejeuner c'est une simple assiette avec des oeufs et des fruits, du café et du bon jus d'hybiscus, c'est pas tres copieux mais c'est tres bon et surtout ont est bien servie par le Monsieur tout le matin et surtout le cadre en face de la piscine c'est vraiment magnifiques. J'ai donne 10 sur 10 aussi sur l'emplacement car on est à deux pas de tout: on etait arrivées tres tard le soir et j'avait pas de prise chargeur alors j'etait juste derriere l'hotel pour l'acheter car il y a pleins des magasins ouverts jusqu'à tard. Un grand merci à la fille de la reception avec les tresses super sympa et tres disponible et aussi à la dame qui parlait parfetement italiens qui travaille dans l'hotel pour ses conseils et sa gentillesse. Un grand merci au monsieur qui travaille au restaurant pour ses conseil et son sourire. Par contre mieux choisir une chambre à l'etage car les chambres au rez de chaussez sent un peu de mousissure. N'ecoutez pas les commentaires negatifs car qualité-prix ca merite un 10 sur 10.
In the Area
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Ave 10 Entre Calle 20 Y 22 Norte, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Hotel Hacienda Paradise
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Ave 10 Entre Calle 20 Y 22 Norte, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Discover More About Hotel Hacienda Paradise
Location
Staying at Hotel Hacienda Paradise is a good choice when you are visiting Solidaridad.
About Hotel Hacienda Paradise
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Hacienda Paradise exclusively for you.
With all facilities offered, Hotel Hacienda Paradise is the right place to stay.
All facilities in Hotel Hacienda Paradise
Others
Things to Do
- Romantic proposal packages
- Beach umbrella
- Outdoor pool
- Beach towel
- Library
- Spa
- Pool sun loungers
Hotel Services
- Tours
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
Food and Drinks
- Breakfast
- Snack bar
General
- Smoking area
- Terrace
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Hotel Hacienda Paradise
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Nearby parking fee: MXN 150 per day (16 ft away; open 10:00 AM to 10:00 PM)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 50.91 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Hacienda Paradise | 33 |
Number of floors in Hotel Hacienda Paradise | 2 |
Another facilities in Hotel Hacienda Paradise | Romantic proposal packages, Beach umbrella, Outdoor pool, Beach towel, Library |
Frequently asked question in Hotel Hacienda Paradise
What are available facilities at Hotel Hacienda Paradise?
There are top facilites at Hotel Hacienda Paradise such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Hacienda Paradise?
The standard check-in time at Hotel Hacienda Paradise is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Hacienda Paradise provide breakfast?
Yes, Hotel Hacienda Paradise provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Hacienda Paradise
Other sources (482)
8.4
Very Good
From 482 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
9.4
Service and Facilites
9.0
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Traveler Reviews Hotel Hacienda Paradise
Number of reviews per page
20
40
Top reviews
Robyn
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good: The location was very convenient and walkable to a lot of things.
Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates.
I was only given 2 bath towels. No hand towels or wash cloths.
There was only a sheet on the bed, no blanket.
"Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall).
Overall, I would not stay here again. There are other better nearby options.
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Sotero De Gabriel
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good times
Verified traveler
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Excellent stay. Nice complimentary breakfast coffee and toast with eggs only $4.00 extra.
Sonia
Leisure Family
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
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Verified traveler
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Very loud! The staff does nothing about people playing loud music in their rooms late at night or being out in the pool after closing. The internet is beyond awful. They advertise high speed internet and it barely worked the whole time I was there. Their "breakfast included" is stale toast and water or tea. The housekeeping staff is amazing and my room was kept very clean but that's the only good thing I can say about the hotel.
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Matt
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Awesome
Jennifer J
Leisure
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Centrally located and walkable. Hotel was clean but no frills. Free breakfast was toast and coffee but you can order full breakfast at minimal cost.
Alexander
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
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nitin kumar
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Bad service , bad breakfast , nobody available to help u
javier
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great place
Frank
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Nice location to all Playa amenities. Room was ok no thrills. Breakfast was coffee and toast, everything else costs. Dining staff and housekeeping pleasant.
Aloke Kumar
Leisure Family
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great locations!
Poor breakfast
Aimee
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
This property met my expectations. It is a modest hotel with great customer service, safe, and located close to all the fun in Playa del Carmen. The best affordable place to eat at a 10 minutes walk was El Fogon.
James
Leisure
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Breakfast was included. Only dry toast and coffee. Anything else you pay for.
Guy
Business Family
2.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
You really go there only because is cheap , and your out of budget ! Pool is so dirty you cant swim , rooms all broken and rusted , the person at the reception very nice but is really only an option to stay somewherre and u have no extra money dont expect nothing nothing more then a room to stay . Breakfast is only a toast and jelly with coffee but i expected this for the price .
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Luis Andres
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
It’s a good price-quality deal. All in order, except that the headboard of the bed was noisy, it was not well installed. Also, the toilet got blocked all the time. We reported those issues but apparently nothing was done. The rest was very good.
Mercedes
Leisure Family
6.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
The area is nice just very noisy we found several roaches in our room beds aren’t very comfortable and the staff there was a male attending front desk and he was very rude about my family being in the pool past 10pm following day there was a family in the pool past 10pm and they were very noisy and drunk.
Yazmin
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Good service
Miguel A
Leisure with Partner
6.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Good
Vladimir
4.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Good stuff.Good location.Not any more.
Number of reviews per page
20
40
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