グランド ホテル アムラス アムステルダム

歯ブラシやクシを部屋に置いておいてほしかった。

館内どこも清潔に保たれており、スタッフの対応も早く良い滞在となりました。

中央駅に近くオランダのどこに行くにもアクセスが最高な所が特によかった。サウナがあるのもいい。逆に気になった点は全体として埃っぽいところや朝食が個人的にそこまで好みでなかった点、建物の雰囲気が昔の洋館のようで1人で宿泊するとやや怖い点（笑）

I stayed for 2 nights. The room I wanted was not available on the first night, but I asked the receptionist and they changed my room to the one I wanted the next night. As for breakfast, there was a wide variety of breads, both cold and baked, and they were all delicious. However, there are several steps at the entrance and also stairs to the lift, so it may be difficult for people with heavy suitcases. Of course, after checking in, a reliable porter will carry your suitcase, but it is difficult to reach the reception desk (and I'm sure I'm not the only op

スタッフの対応、朝食の種類と美味しさ、部屋の広さとアメニティの多さは、素晴らしかったです。 ホテルが広いので、わかにくいのがちょっと難点でした。

２泊という短い滞在だったので、中央駅近くのホテルにしました。スタッフ全体は気持ちよく、建物も重厚な歴史を感じさせるものでした。ただ、２日目の15時になっても部屋の掃除がされておらず、リクエストしていったん外出して帰宅したら、ベッドメイク等はなされていたが、バスルームは清掃した気配は皆無。また、初日に部屋に設置されていたコーヒーメーカーが故障していて、コンシェルジュ経由で連絡して担当に来てもらったものの結局直らず、翌日には修理か交換しておくと言っていたのに、結局何もされていなく、また何度も連絡して、ようやく交換してもらいました。 また、ほかの部屋の廊下の前に、たぶんルームサービスで使用したと思われるグラスと食器が出されていましたが、翌日になってもそのまま出されていました。

とても良かったです。

Hotel was good

Very good hotel for walking around Amsterdam Dam

The outer building of the hotel is impressive, but the rooms are very dated and not up to standard anymore. Location is good, sauna and pool facilities are small but good. Unfortunately they were filming something at the hotel which took up the whole lobby area in the morning, then decided to film the first floor where we were staying. We weren’t warned about this in advance and it was very noisy and disturbing.

Room and staff excelllent

Staff checked me in late after my flight was delayed.

Meget bra frokost - alt man trenger for wn god hotellfrokost. Godt utbalg av kaffe og te, til og med cava/mousserende om.man hadde lyst på.

Staff were lively and friendly and as the room was ready allowed us to check in before 3pm which was appreciated. Room extremely spacious and comfortable. Lovely temperature considerate sub-zero temperatures outside. Large comfy bed, large clean bathroom. Had a great stay

Gorgeous hotel, excellent service.

Room was spacious , clean and warm (as it was cold outside ) nice touches with the free mini bar. Breakfast was the best I have had

G

From the beginning it was a failor. The front desk (the girl with Hijab) has written on the document I’m American. She has my passport so I needed to insist I’m Italian, not America and without a correct document I can’t have my cash back from the society. She replied me to correct by myself, do a line and write the correct citizenship… I asked a copy of the document I filled and to print me a very short letter about the deposit. She denied . I arrived in the room and immediately I asked a second blanket and paper toilet. From the lobby they have assured me someone it’s coming . After 35 minute I called them and they told me everyone is busy so to wait . So I replied I’ll go to take a blanket to some housekeeping. I founded them and the two guys decided to write in some chat the permits to give me a blanket . So I told them in a 5 star hotel the blanket and extra pillows should be inside the wardrobe… Especially if outside there is a storm… When I went for the third time to the lobby , almost two hours later my check in and I was ready to go in an other hotel and do a scandal, I found a third housekeeping who gave me one blanket At the check out I asked to the concierge help me to use Uber application, some minute later I found a taxi driver. I told them uber and taxi are not the same thing but the poor taxi driver has convinced me don’t waste the call… What a nightmare! One star maximum . I’m in shock

Great location friendly staff

Perfect week long stay for family trip with adult kids and partners. Concierge was wonderful. Spa was great. Highly recommend!