グランド ホテル アムラス アムステルダム

歯ブラシやクシを部屋に置いておいてほしかった。

館内どこも清潔に保たれており、スタッフの対応も早く良い滞在となりました。

中央駅に近くオランダのどこに行くにもアクセスが最高な所が特によかった。サウナがあるのもいい。逆に気になった点は全体として埃っぽいところや朝食が個人的にそこまで好みでなかった点、建物の雰囲気が昔の洋館のようで1人で宿泊するとやや怖い点（笑）

I stayed for 2 nights. The room I wanted was not available on the first night, but I asked the receptionist and they changed my room to the one I wanted the next night. As for breakfast, there was a wide variety of breads, both cold and baked, and they were all delicious. However, there are several steps at the entrance and also stairs to the lift, so it may be difficult for people with heavy suitcases. Of course, after checking in, a reliable porter will carry your suitcase, but it is difficult to reach the reception desk (and I'm sure I'm not the only op

スタッフの対応、朝食の種類と美味しさ、部屋の広さとアメニティの多さは、素晴らしかったです。 ホテルが広いので、わかにくいのがちょっと難点でした。

２泊という短い滞在だったので、中央駅近くのホテルにしました。スタッフ全体は気持ちよく、建物も重厚な歴史を感じさせるものでした。ただ、２日目の15時になっても部屋の掃除がされておらず、リクエストしていったん外出して帰宅したら、ベッドメイク等はなされていたが、バスルームは清掃した気配は皆無。また、初日に部屋に設置されていたコーヒーメーカーが故障していて、コンシェルジュ経由で連絡して担当に来てもらったものの結局直らず、翌日には修理か交換しておくと言っていたのに、結局何もされていなく、また何度も連絡して、ようやく交換してもらいました。 また、ほかの部屋の廊下の前に、たぶんルームサービスで使用したと思われるグラスと食器が出されていましたが、翌日になってもそのまま出されていました。

とても良かったです。

Hotel was good

Very good hotel for walking around Amsterdam Dam

Very nice hotel

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Stilig rom, dårlig vask.

Good location to the train station. The hotel is in need of a refresh, it is shabby. New paint would go a long way. Heard people at breakfast say they had bed bugs. Breakfast was good.

Good location very clean the stuff is lovely and I enjoyed with a stay for one night. I will go back again thank you.

A thin veneer of professionalism upon arrival and downhill from there. This is a 5-star hotel , with a 5-star price so details do matter. Mini fridge full of capped bottles, no bottle opener. Staff talking over me when I’m trying to answer their question. Room layout not great. Windows have signs on them that say that they open… they don’t. Can’t reduce the temperature less than 20.5c, windows won’t open, and very hot room. Positive: restaurant on site very good with excellent service.

Amazing architecture and beautiful hotel.Swimming pool was fabulous and open till 11pm which was great as not many hotels keep the pool open so late. Great location -7 mins walk from the train station and located in the right place for exploring.Ate in the hotel restaurant one evening , again good food and beautiful decor.

Check in was not satisfactory, one staff was accomodating but was put in place by his colleague and we were not allowed to check in 30 min before 15. The hotel feels like a maze but the room was nice, although it was possible to hear the traffic outside and it would be good if the hotel choses to reduce this since you buy rest and sleep. The spa was nice and we enjoyed it. Breakfast was also good, I had the eggs benedict which is one of my favourites and it was good ! But for the price, it can only be average

Clean rooms, incredibly helpful staff.

Honestly, I will never return to this hotel. Booked this hotel mainly for the enticing photos of their wellness centre. However when I actually went to this wellness centre the steam room was out of order and there was work men using loud tools doing works in the wellness centre. The room service was not at all up to the standards I expected. All they did was came and cleaned the bed to a minimum.. didn’t refill tissue or take the rubbish.. My main issue was that the check in for this hotel was slightly late and I enquired several times before hand if I could check in early at a fee however it was not possible which is something I find disappointing coming from a 5* hotel…. The hotel requires a lot of walking to get to some rooms… not the best atmosphere… I wouldn’t return back to this hotel

The room was clean and nice, however the restaurant food was not good at all. The pool as open but had massive renovations happening the time we were there. It was loud and uncomfortable. Although the room was clean, it was difficult to get timely service and not being able to trust the food was not a good experience.