그랜드 호텔 암래스 암스테르담

룸컨디션은 사진보다 좋았으며, 욕조 및 샤워시설과 따뜻한 물의 사용은 매우 편리하였습니다. 암스테르담 도보 7분 거리와 트렘 을 이용하기 좋은 위치 입니다 기회가 되면 다시 숙소를 사용하고 싶습니다 ( 디럭스룸 스위트룸 )

The hotel is in a great location. Spacious, clean, old school elegance, friendly staff and delicious breakfast. However I wasn't notified ahead of time that the pool and hot tub would be closed for my entire stay. That was one of the main reasons I booked this hotel. I asked for compensation and the front desk just said he will put the request through to his manager but I have not heard back. I would have stayed at a far less expensive hotel had I known about the restricted amenities.

Situation was good. Staff helpful. Great views from bedroom windows. Plumbing issues on 4th floor only perhaps? No cold or hot water around 9.30am in the mornings.

A 5 star hotel should not ask you for 225 euros on your credit card in case you broke or stole something.If it must do that as a matter of policy it certainly should not pay the money into its account as it does and then return it to you 3 days later.In the meantime the conversion rate could have gone down.I know of no other 5 star hotel which behaves like this and I would not stay there again for that reason since it is already an expensive hotel. The nightly turn down service was also haphazard.It was done on 2 nights but not on the other two nights.

Hotel staff are very helpful and polite. The hotel property is good but if you get room 901-904 it’s very tricky to find and long from the exit. Bike rental was very handy and well priced. Bar staff also very helpful and friendly.

The staff were great. Our room was disappointing for the price. The blinds kept opening on their own in the middle of the night which we told staff about but it wasn’t fixed. Sauna was nice, but steam room and hottub did not work. Overall it was fine.

A beautiful old Hotel in the city center. Staff wonderful,room small but clean, complementary drinks in the mini bar. All was great til we went to use the Spa we had booked to use. Out of Order! But could use one at another hotel...7 min walk! Not impressed. Was offered a complementary wine for compensation. Enough? Not really. Did get a 10% discount which to us was an appropriate gesture.. We weren't the only couple unhappy. Staff did deal with us in an appropriate way and did apologize, and with a little compensation we were satisfied. Again ,all the staff were very friendly and we Would stay again, but check to see if the Spa area is functional

The breakfast menu was fresh. A bit expensive but to be expected at this place. We had a junior suite and it was excellent. Lots room and seating area. Staff was very courteous and helpful. In Old Town Amsterdam and close to everything. Will definitely stay here again when going thru Amsterdam!

Es ist in der Tat ein sehr schönes und stilvoll restauriertes Hotel. Wir verbrachten 2 Nächte in einen hübschen Zimmer. Am 2. Tage kamen wir um 17:00 in unser Zimmer, welches der Zimmerservice nicht gemacht hatte. Auf meine freundliche Anfrage diesbezüglich bei der Rezeption wurde mir sehr unprofessionell mitgeteilt, dass der Zimmerservice immer erst zwischen 16:00 und 17:00 die Zimmer reinigen würde. Man würde sofort jemanden raufschicken um das Zimmer zu machen. Da wir aber sehr müde waren, erübrigte sich dies verständlicherweise. Abends wurde das Zimmer dann noch gemacht, das Badewannenwasser, welches nicht ablief, stand immer noch in der Wanne. Schade, dass so unprofessionelles Personal in einem doch recht schönen Hotel auf die Gäste losgelassen wird. Auch haben wir keine Entschuldigung für den Ärger erhalten. In Anbetracht des sehr hohen Preises für das Zimmer kann ich leider keine bessere Bewertung abgeben.

This hotel should not be a 5 star hotel. Here are some of the reasons why…..It took them until 4:45 pm to clean our rooms even though I told them we had left the room at 11 am. The hair dryer didn’t work and I asked for a replacement, but it never came. When I asked for change at the bar they said they didn’t have any. When I then told them I couldn’t leave a tip, they miraculously found change. We asked for an early check in the day before, but they said nothing was available when we arrived at 12 noon. The spa area was nice, but there was no place to change except in a small bathroom. Finally there was no concierge available on Sunday.

Petit déjeuner exceptionnel

Friendly staff, breakfast was good but eggs benedict could have been better, spa was lovely!

Lack of water last day, and staff did not cared at all

Fabulous breakfasts. Room was very unique and comfortable.

The wellness area was a great advantage to our stay. Location was very good as walkable from the train station and to the heart of the city. Lots of food options nearby. I would not recommend eating at the restaurant, over priced and our dinner came out with 2 of the 3 items lukewarm to cold. Enjoyed our time in the bar. Staff was great beside the one waitress we had.

Excellent location and attentive staff!!

Bra frukost och bra läge! Fina rum!

A well-appointed luxury stay in a beautifully maintained historical building only a short walk from the central train station. Even before we arrived the staff reached out to inquire after special requests. Our room was ample size and the perfect mix of modern renovation and historic charm. Thanks to the welcoming and professional staff for a wonderful experience.

Beautiful spacious room and bathroom. We absolutely loved this hotel! Breakfast had something for every diet and taste! We also had dinner at the hotel one night which was excellent as well. Perfect location and pool sauna gym also wonderful! Look no further!

Nice old building and very good location in walking distance from main railway station.