그랜드 호텔 암래스 암스테르담

룸컨디션은 사진보다 좋았으며, 욕조 및 샤워시설과 따뜻한 물의 사용은 매우 편리하였습니다. 암스테르담 도보 7분 거리와 트렘 을 이용하기 좋은 위치 입니다 기회가 되면 다시 숙소를 사용하고 싶습니다 ( 디럭스룸 스위트룸 )

Staff were amazing, very clean hotel.

This is not a 5 start hotel. Clean and tidy but very dated.

The outer building of the hotel is impressive, but the rooms are very dated and not up to standard anymore. Location is good, sauna and pool facilities are small but good. Unfortunately they were filming something at the hotel which took up the whole lobby area in the morning, then decided to film the first floor where we were staying. We weren’t warned about this in advance and it was very noisy and disturbing.

Room and staff excelllent

Staff checked me in late after my flight was delayed.

Meget bra frokost - alt man trenger for wn god hotellfrokost. Godt utbalg av kaffe og te, til og med cava/mousserende om.man hadde lyst på.

Staff were lively and friendly and as the room was ready allowed us to check in before 3pm which was appreciated. Room extremely spacious and comfortable. Lovely temperature considerate sub-zero temperatures outside. Large comfy bed, large clean bathroom. Had a great stay

Gorgeous hotel, excellent service.

Room was spacious , clean and warm (as it was cold outside ) nice touches with the free mini bar. Breakfast was the best I have had

G

From the beginning it was a failor. The front desk (the girl with Hijab) has written on the document I’m American. She has my passport so I needed to insist I’m Italian, not America and without a correct document I can’t have my cash back from the society. She replied me to correct by myself, do a line and write the correct citizenship… I asked a copy of the document I filled and to print me a very short letter about the deposit. She denied . I arrived in the room and immediately I asked a second blanket and paper toilet. From the lobby they have assured me someone it’s coming . After 35 minute I called them and they told me everyone is busy so to wait . So I replied I’ll go to take a blanket to some housekeeping. I founded them and the two guys decided to write in some chat the permits to give me a blanket . So I told them in a 5 star hotel the blanket and extra pillows should be inside the wardrobe… Especially if outside there is a storm… When I went for the third time to the lobby , almost two hours later my check in and I was ready to go in an other hotel and do a scandal, I found a third housekeeping who gave me one blanket At the check out I asked to the concierge help me to use Uber application, some minute later I found a taxi driver. I told them uber and taxi are not the same thing but the poor taxi driver has convinced me don’t waste the call… What a nightmare! One star maximum . I’m in shock

Great location friendly staff

Perfect week long stay for family trip with adult kids and partners. Concierge was wonderful. Spa was great. Highly recommend!

Amazing inside and out,a special place.

Staff sehr freundlci, Zimmerservice mangelhaft

Good location lovely staff and brilliant food

Not a great choice and not a lot of table and chairs . had a omelette made for us ridiculous amount of cooking oil cooked in . this hotel could learn from the Hilton across the road

Love this hotel , it’s like stepping back in time . Wonderful service , great location .

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