ユーロスターズ プラザ マヨール

スタッフは親切でいつも笑顔で対応してくれた。とても気持ちが良かった。立地も申し分ない。地下鉄、コンビニ、繁華街、全て徒歩圏内であり便利。部屋は使いづらい。バスジェルが少なかったり、トイレットペーパー芯が壊れていたり、化粧品を置く場所が全くなかったり、とても使いづらい

周りが深夜まで騒いでうるさかった。場所からかな。

場所もよく スタッフも親切 部屋も清潔 バスローブとスリッパはなかった

プラザマヨール広場のみならず地下鉄の駅にも近く至便でオススメ。立地が裏通りでわかりにくかった。

繁華街に近くて便利なホテルでした。

ホテル周辺の治安が怪しいが、 Wi-Fiは早くて安定しており、手間になるログインなしに使える。iPhoneのバックアップが取れるほど安定している。 アメニティは、シャンプー、ボディクリーム、バスジェル、歯磨きセット、石鹸。標準的。 ホテル周りは、落書き有、おしっこの匂いがあるところもある。治安を気にしなければ問題なく泊まれるお値打ちなホテル。

立地がとても良くて、徒歩でどこでも行けてしまいました。また部屋もバスルームも清潔で、Wifiも問題なく使えました。また来るならここを選ぶと思います。

フロントスタッフの対応は素晴らしく、とても親切でした。朝食も種類は多くないですが、フルーツ、チーズ、生ハムの種類が多かったです。立地も良く、コスパがすごく良いと思います。

Café da manhã bom.

Large bed and clean bath equipment

Todo estuvo excelente

Fantastic service, good breakfast and good clean rooms. A great hotel all in all!

The rooms were very good and comfortable. The lobby needs heating, as it felt cold. Excellent central location in Madrid, very close to Puerta del Sol.

Todo muy bien , orden , limpieza y cercanías calificaciones 9

Clean rooms, nice linens, HUGE bed, good breakfast, central location, nice staff. Cool lounge music playing in the lobby. Ugly view from our bedroom window. Broken closet doors that wouldn’t stay open. Dark room.

bien ubicado sin muchos amenities mas bien para dormir y pasear

Nice clean and quiet room. Excellent location.

ZERO Stars: A week before this trip, I needed unexpected, serious, emergency surgery. Hotels are about making people feel welcome, cared for, safe & comfortable, but this hotel (Eurostars) curtly dismissed my circumstances & refused a refund or credit. Expedia refused, too, even though proof was provided. As for the Eurostars brand (Eurostars, Aurea, Dorma, Exe, Ikonik, Crisol, & Tandem) they don't deserve your business. They revert to protocol & "policy" as an excuse to keep significant amounts of money to provide NO services, & despite very critical circumstances. Even if you provide them with legitimate medical paperwork, they don't care- they just tell you it isn't their "policy". Apparently, they don't have to care about your health or happiness if they already have your money. That's all they care about- costs, not clients. Patronize another establishment that has a human response, not a business one. Any travel reservations NOT made on Expedia were easy to refund or receive credit for, & many of them even overlooked their protocols given the serious & sad circumstances. The provider's prices were also just as inexpensive to book directly, & skip Expedia altogether. So, since Expedia wasn't less expensive, & made a refund impossible as a 3rd party, I've no reason to ever use Expedia again. I will just book with the providers directly. ONLY the arrangements I made using Expedia weren't refunded, so why use Expedia anymore. Skip the middle man, & save in the end.

Parfait !

Otimo quarto, camas e travesseiros excelentes. Cafe da manha com ótimas opções. Mas o melhor é a localização, consegue conhecer muito pontos de Madri a pé. E se precisar tem um Metro a 100 metros.