Eurostars Plaza Mayor

Hotels
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8.8
/10
Very Good
1,007 reviews

What Guests Say About Their Stay

Jaime

10.0
/ 10
New rooms, good location near than plaza mayor and puerta del sol, the metro station 25 mts.

Carl

10.0
/ 10
Very well located hotel. Was super clean and comfortable. Good breakfast too.

Dinu

10.0
/ 10
Very comfortable hotel very close to city center. I will definitely come back :-)
In the Area
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Calle Doctor Cortezo 10, Madrid, Community of Madrid, Spain, 28047

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Eurostars Plaza Mayor is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Eurostars Plaza Mayor

Calle Doctor Cortezo 10, Madrid, Community of Madrid, Spain, 28047
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Lobby Eurostars Plaza Mayor
Lobby 2 Eurostars Plaza Mayor

Discover More About Eurostars Plaza Mayor

General
Near Plaza Mayor

Location
A stay at Eurostars Plaza Mayor places you in the heart of Madrid, within a 10-minute walk of Plaza Mayor and Puerta del Sol. This hotel is 0.5 mi (0.9 km) from Gran Via and 0.8 mi (1.2 km) from Royal Palace of Madrid.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza de Santa Ana - 0.3 km / 0.2 mi
Plaza Mayor - 0.4 km / 0.3 mi
Puerta del Sol - 0.5 km / 0.3 mi
Calle de Alcalá - 0.5 km / 0.3 mi
Preciados Street - 0.5 km / 0.3 mi
El Oso y el Madrono - 0.5 km / 0.3 mi
Plaza de España - Princesa - 0.6 km / 0.4 mi
Sobrino de Botin - 0.6 km / 0.4 mi
San Miguel Market - 0.7 km / 0.4 mi
City Hall - 0.8 km / 0.5 mi
El Rastro - 0.8 km / 0.5 mi
Plaza de la Villa - 0.8 km / 0.5 mi
Congress of Deputies - 0.8 km / 0.5 mi
Plaza de Callao - 0.8 km / 0.5 mi
Gran Via - 0.9 km / 0.5 mi

The preferred airport for Eurostars Plaza Mayor is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.6 km / 10.3 mi

Facilities
Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 92 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Eurostars Plaza Mayor

Bar, Cafe and Lounge Eurostars Plaza Mayor
Bar, Cafe and Lounge
Functional Hall Eurostars Plaza Mayor
Functional Hall
Common Space Eurostars Plaza Mayor
Common Space
Lobby Eurostars Plaza Mayor
Lobby
Exterior Eurostars Plaza Mayor
Exterior

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Outdoor facilities
  • TV lounge

General

  • Rooftop terrace
  • Terrace

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Eurostars Plaza Mayor

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses some solar energy
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eurostars Plaza Mayor
92
Number of floors in Eurostars Plaza Mayor
7
Another facilities in Eurostars Plaza Mayor
Coffee shop, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Eurostars Plaza Mayor

What are available facilities at Eurostars Plaza Mayor?
There are top facilites at Eurostars Plaza Mayor such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Eurostars Plaza Mayor?
The standard check-in time at Eurostars Plaza Mayor is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Eurostars Plaza Mayor provide breakfast?
Yes, Eurostars Plaza Mayor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eurostars Plaza Mayor
Eurostars Plaza Mayor has a 4.0-star rating.
How many floors does Eurostars Plaza Mayor have?
Eurostars Plaza Mayor has 7.
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More Reviews from Other Guests in Eurostars Plaza Mayor

Overall Ratings & Reviews Eurostars Plaza Mayor

Traveloka (1)
Other sources (1,006)
8.8
Very Good
From 1,006 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Eurostars Plaza Mayor

Number of reviews per page
20
40
Top reviews
Guillermo
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is not located in the most desirable area. Just one block away, there were numerous dumpsters that created an unpleasant odor. In addition, the breakfast area was extremely dirty, including the floors, tables, and chairs. I would recommend spending a little more for a better hotel chain, even if it means staying 10 minutes farther away, as the overall experience would likely be much better.
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Steve
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Quite expensive for what you get and further, for the price of the breakfast, the breakfast was disappointing.
fabian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

clean
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Súper céntrico y muy limpio
Jaime
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

New rooms, good location near than plaza mayor and puerta del sol, the metro station 25 mts.
Carl
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very well located hotel. Was super clean and comfortable. Good breakfast too.
Ulrich
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent breakfast comfortable room shops nearby
Jessica
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had breakfast outside the hotel
Juan
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Francisco
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location and the staff very nice
Barbara
icon-with Friends
with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good hotel overall especially the staff but it was very noisy at night
Mario
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

m
Anibal
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good
carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Euro estará marca imperdible
Jennifer
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It’s really a 0 star hotel, but unfortunately it’s not an option. We had a deeply disappointing experience with this hotel and feel others should be aware before booking. My daughter and I reserved a stay in Madrid through Expedia well in advance. Before our travel date, my daughter was involved in an and severely injured her ankle, making travel medically impossible. This was an unexpected and fully documented medical emergency. We immediately contacted Expedia, explained the situation, and provided official doctor’s letters confirming that my daughter could not travel. Expedia reached out to the hotel on our behalf to request accommodation. To be clear, we did NOT ask for a refund. All we requested was a future credit or the ability to reschedule, similar to what the airline compassionately allowed under the circumstances. Despite advance notice and clear medical documentation, the hotel refused to offer a refund, a future credit, or any form of flexibility. There was no empathy or understanding shown whatsoever, and we were left losing the full amount we paid. This was not a cancellation of convenience — it was a legitimate medical emergency. The airline handled the situation with professionalism and compassion. Unfortunately, this hotel did not. Travelers should be aware that if something unexpected happens, this hotel shows no flexibility or humanity, even when medical proof is provided.
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Olga
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes
Dinu
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very comfortable hotel very close to city center. I will definitely come back :-)
Susan
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The only problem we had with this hotel was the temperature was very warm and the AC was not yet turned on for the building, therefore we could not cool our room. The staff was helpful and provided a small fan, but it was quite uncomfortable.
Maja
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was perfect
Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Lovely person on reception to check us in and out..Lovina. Perfect start. Room very clean with Tea making facility as a bonus.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Eurostars Plaza Mayor

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Eurostars Plaza Mayor

Traveloka (1)
Other sources (1,006)
8.8
Very Good
From 1,006 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Eurostars Plaza Mayor

Number of reviews per page
20
40
Top reviews
Guillermo
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is not located in the most desirable area. Just one block away, there were numerous dumpsters that created an unpleasant odor. In addition, the breakfast area was extremely dirty, including the floors, tables, and chairs. I would recommend spending a little more for a better hotel chain, even if it means staying 10 minutes farther away, as the overall experience would likely be much better.
Read More
Steve
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Quite expensive for what you get and further, for the price of the breakfast, the breakfast was disappointing.
fabian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

clean
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Súper céntrico y muy limpio
Jaime
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

New rooms, good location near than plaza mayor and puerta del sol, the metro station 25 mts.
Carl
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very well located hotel. Was super clean and comfortable. Good breakfast too.
Ulrich
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent breakfast comfortable room shops nearby
Jessica
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had breakfast outside the hotel
Juan
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Francisco
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location and the staff very nice
Barbara
icon-with Friends
with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good hotel overall especially the staff but it was very noisy at night
Mario
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

m
Anibal
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good
carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Euro estará marca imperdible
Jennifer
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It’s really a 0 star hotel, but unfortunately it’s not an option. We had a deeply disappointing experience with this hotel and feel others should be aware before booking. My daughter and I reserved a stay in Madrid through Expedia well in advance. Before our travel date, my daughter was involved in an and severely injured her ankle, making travel medically impossible. This was an unexpected and fully documented medical emergency. We immediately contacted Expedia, explained the situation, and provided official doctor’s letters confirming that my daughter could not travel. Expedia reached out to the hotel on our behalf to request accommodation. To be clear, we did NOT ask for a refund. All we requested was a future credit or the ability to reschedule, similar to what the airline compassionately allowed under the circumstances. Despite advance notice and clear medical documentation, the hotel refused to offer a refund, a future credit, or any form of flexibility. There was no empathy or understanding shown whatsoever, and we were left losing the full amount we paid. This was not a cancellation of convenience — it was a legitimate medical emergency. The airline handled the situation with professionalism and compassion. Unfortunately, this hotel did not. Travelers should be aware that if something unexpected happens, this hotel shows no flexibility or humanity, even when medical proof is provided.
Read More
Olga
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes
Dinu
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very comfortable hotel very close to city center. I will definitely come back :-)
Susan
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The only problem we had with this hotel was the temperature was very warm and the AC was not yet turned on for the building, therefore we could not cool our room. The staff was helpful and provided a small fan, but it was quite uncomfortable.
Maja
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was perfect
Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Lovely person on reception to check us in and out..Lovina. Perfect start. Room very clean with Tea making facility as a bonus.
Number of reviews per page
20
40