유로스타스 플라자 마요르

마드리드 솔, 마요르 광장 모두 가깝고, 방이 정말 깨끗하고 침대가 크고 편안합니다. 직원들도 친절하고, 마트도 가까이에 있습니다. 매우 만족합니다.

Breakfast was satisfactory.

체크인시 손님이 많지도 않았는데 오래 기다려야 했음ᆢ 우리앞에 한 남자가 있었는데 여직원 혼자서 업무처리 하느라 30분 이상을 서서 기다렸던 기억이ᆢ 나머지는 모두 괜찮은 숙소였음ᆢ 위치도 좋았는데 처음에 골목 찾기가 좀 까다로 웠음ᆢ체크인시 총 금액을 지불해야 했음ᆢ시설과 편안함 모두 좋았음ᆢ

앱에서 볼 때는 4성급이고 청결도가 괜찮다 생각했는데 직접 가서 보니 방이 너무 좁고 무척 추웠습니다

체크인 부터 체크아웃까지 직원들이 친절하게 응대 및 처리를 해주셔서 편하게 숙소를 이용 할 수 있었습니다. 솔 광장에서 가까워서 교통이 편해 주변으로 이동하기가 편리 했습니다. 조식도 맛있었습니다.

조식 식기의 청결함이 아쉬움. 위치도 좋고 룸 상태는 좋았음

Café da manhã bom.

Large bed and clean bath equipment

Todo estuvo excelente

Fantastic service, good breakfast and good clean rooms. A great hotel all in all!

The rooms were very good and comfortable. The lobby needs heating, as it felt cold. Excellent central location in Madrid, very close to Puerta del Sol.

Todo muy bien , orden , limpieza y cercanías calificaciones 9

Clean rooms, nice linens, HUGE bed, good breakfast, central location, nice staff. Cool lounge music playing in the lobby. Ugly view from our bedroom window. Broken closet doors that wouldn’t stay open. Dark room.

bien ubicado sin muchos amenities mas bien para dormir y pasear

Nice clean and quiet room. Excellent location.

ZERO Stars: A week before this trip, I needed unexpected, serious, emergency surgery. Hotels are about making people feel welcome, cared for, safe & comfortable, but this hotel (Eurostars) curtly dismissed my circumstances & refused a refund or credit. Expedia refused, too, even though proof was provided. As for the Eurostars brand (Eurostars, Aurea, Dorma, Exe, Ikonik, Crisol, & Tandem) they don't deserve your business. They revert to protocol & "policy" as an excuse to keep significant amounts of money to provide NO services, & despite very critical circumstances. Even if you provide them with legitimate medical paperwork, they don't care- they just tell you it isn't their "policy". Apparently, they don't have to care about your health or happiness if they already have your money. That's all they care about- costs, not clients. Patronize another establishment that has a human response, not a business one. Any travel reservations NOT made on Expedia were easy to refund or receive credit for, & many of them even overlooked their protocols given the serious & sad circumstances. The provider's prices were also just as inexpensive to book directly, & skip Expedia altogether. So, since Expedia wasn't less expensive, & made a refund impossible as a 3rd party, I've no reason to ever use Expedia again. I will just book with the providers directly. ONLY the arrangements I made using Expedia weren't refunded, so why use Expedia anymore. Skip the middle man, & save in the end.

Parfait !

Otimo quarto, camas e travesseiros excelentes. Cafe da manha com ótimas opções. Mas o melhor é a localização, consegue conhecer muito pontos de Madri a pé. E se precisar tem um Metro a 100 metros.

Tudo perfeito

Os funcionários foram sempre muito educados e atenciosos. A localização é ótima. O café da manhã é muito bom. E o quarto possui todas as funcionalidades para uma estadia confortável.