만트라 100 전시 멜버른

여행 날짜 보다 4~5달 이전에 예약을 해서 인지 매우 저렴하게 잘 이용했습니다. 총 4박 이용 했는데 가격 대비 매우 만족 했습니다. 호주 물가를 감안하면 이정도 가격에 위치, 서비스, 시설 모두 만족 스러웠습니다. 세탁기가 있는 것이 제일 마음에 들었고, 무료 트램과도 가까워서 다음에 멜버른을 간다면 또 이용 할 계획입니다.

시내에서 가깝고 넓고 좋아요. 침구류가 좀 지저분한 게 흠이네요. 직원분들이 친절합니다.

객실이 크고 깨끗했습니다 주변이 조용하고 세탁시설이 갖춰져있어 편리했습니다 나중에 또 멜번에 간다면 재방문 의사가 있습니다

다운타운과 가까워 매우편했으머, 직접 요리도 할수있게 다 준비가 되어 좋았습니다

It is located close to a few stations including bus,tram,train. Rooms were big enough which made me very satisfied. You can cook in the kitchen that enables you to reduce the cost.

방도넓고정말편하게보내다왔습니다!!

Hotel room is very large and clean. Location was wonderful. Highly recommend.

Simple, easy - room was v good, and quiet.

We requested a portacot and high chair only to find out none were available when we arrived. With no apology we were offered a sofa bed which our 18 month old couldn't sleep on safely. We ended up having to rearrange the bedroom so she could sleep on a mattress on the floor. The Mantra was not accommodating to families at all. The room itself was average and also not very clean. The mattress from the sofa bed was disgusting and the floor where our daughter slept was incredibly dusty. Their phones were also down and we tried calling for days prior to our booking to confirm the portacot request. They were completely unaware of our messages through Wotif.

The apartment I was given was huge and well equipped however the main bedroom had clearly had someone smoking in it previously as it stunk of cigarette smoke. This led to a sleepless night due to allergies to the smoke. I definitely got a better sleep the second night as I moved to the other room however even my pyjamas smelled of smoke. Also, don’t bother paying for the breakfast. It is made offsite and you have to go and collect it from reception at 8am as that’s when they open. There is also no option for dietary requirements with the only option being a ham and cheese croissant and yoghurt. When I advised the hotel staff I was unable to eat gluten and asked for another option I was told that there was none. The staff were incredibly unhelpful telling me that they would not refund me because I paid hotels.com. Instead of attempting to assist me they were looking up their listing on hotels.com to see what it said about their breakfast offering. While hotels.com were responsive on the chat, promising they would contact the hotel, issue a refund for the breakfast I paid for but could not eat, and email me regarding the case, I am yet to receive any correspondence from Hotels.com or the hotel regarding the issue.

The Air conditioner didn’t work properly (it was 37 degrees). The shower wasn’t great & the toilet didn’t flush well. The fridge leaked 🙄

The air conditioner unit was leaking, this was communicated with reception, but nothing was done during my 4 night stay. The room was incredibly damp and smelly by the end. Not impressed at all

Family was huge, clean and great facilities. Good was great from the bistro and great option to have it delivered to room.

It was clean and what I needed for a week at the tennis.

Not very clean and lacked basis cooking items like a small frying pan, small knives and cork screw.

It was a great place to stay if you are after a basic comfortable room with easy access to the city and beyond. Staff were available, friendly and accomodating when necessary but not in your face. Loved it.

It had the option of breakfast when booking, so i booked breakfast. However on arrival found out that they dont actually offer any breakfast. I was refunded the money but it was more the inconvenience. We arrived to check in at 2.20pm (check in was from 2pm) only to be told that our room was not ready. We then had to wait in the lobby (along with other guests who also were waiting on their rooms to be ready) until 3.30pm. I am also now 3 full days after checking out still waiting for my pre authorisation bond to return in my account. The room was clean, good facilities and felt safe, secure and quiet. Good location. The staff however have some organisation and procedure issues though.

Your system has error. If i added 48 extra for breakfast, you failed to show the separate item and there is no reponse no refund. Promised orally by the property there is refund for braekfast.

I have already lodged a complaint about this

Average customer service, we (and others) were left waiting to check in while the attendant fiddled around with the computer. Staff weren’t overly personable or communicative. Room was spacious and quiet